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Edit Comment Close Premium member Presentation Transcript Impel CRM: Impel CRM Integrated On-demand CRM solution to Align, Accelerate and Empower Sales http://www.impelcrm.inCustomer Relationship Management (CRM) enables organizations to transform the Customer Experience. : Customer Relationship Management (CRM) enables organizations to transform the Customer Experience. The challenging economy is forcing salespeople to do more—to spend more time to uncover more opportunities, and follow up on prospects. Which brings us to our subject— CRM Systems. Customer Relationship Management (CRM) is a strategy that focuses on building strong relationships with customers and potential customers for creating and maintaining a loyal customer base. CRM works across all departments to harmonize customer-centric thinking. It reduces costs, increases efficiency and improves customer satisfaction.Leverage your Customer Relation Management and gain the most sought Customer Success with Impel On-demand CRM : Leverage your Customer Relation Management and gain the most sought Customer Success with Impel On-demand CRM A highly comprehensive yet fast-to-deploy CRM solution, Impel CRM goes far beyond any other Software-s-a-Service (SaaS)offering. Bring clarity to your sales and accelerate processes, build long-term customer relationships, boost call center efficiency and derive business intelligence. With Impel CRM you can do all this and more – leveraging an easy-to-use and highly tailorable solution offered at a predictable per user, per month price.Why Impel CRM : Why Impel CRM With an unmatched range of features, industry expertise, and deployment options, Impel CRM is the right choice for Indian Market. Our integrated suite of editions helps to improve the responsiveness of your Sales, Marketing and Customer Support. Sales Force Automation Marketing Automation Customer Support Opportunity Management Lead Management Self-Service Portal Contact Management Web-to-Lead Forms Knowledge Database Account Management Multi-Channel Champaign's Ticket Management Pipeline Visibility Email Marketing Preference Driven Systems Order, Revenue Management Marketing Analytics Business Intelligence InsightsComprehensive CRM capabilities: Comprehensive CRM capabilities Anytime Anywhere Access Our integrated suite of services accessible at anytime through web browsers, desktops and even mobile devices accelerating the overall productivity of sales. Customizable Interface Leveraging the power of Impel CRM, you can customize IT to fit your business rather than fitting your business to what the software can provide. Shorter Deployment Cycles Available as a SaaS solution, Impel CRM get deployed in a snap with out the burden of IT resources providing you with a easy-to-use and highly tailorable solution . Cost Effective Pricing Model Finding the right solution also means finding one that makes economic sense for your business. Maximize your ROI with a OPEX model that covers all aspects of CRM- all at a predictable subscription price!!Slide 6: Call Center Sales operations involves focused Customer Service and Support in specific campaigns, which requires things outside plain old sales-force automation. Make your agents more productive and your customers happier without upfront capital expenditures or integration costs with Impel On-Demand CRM solution. BI Analytics With the integrated analytics abilities, Impel CRM allows businesses to derive greater insight and value from their CRM data. Users can analyze data, identify trends and get better Business insights with the Ad-hoc Reporting Engine Data Security The CRM Data is hosted in a secure Level 3 "data center" environment equipped with secure firewalls, servers, spam and virus filters. The application is monitored for login authentication, role based access control, data backups and storage to provide you with a 99.5% uptime. Mobile CRM Enabling one click access to your CRM data anytime anywhere is a incredible empowerment which increases productivity and effectiveness of the busy Sales professionals. With Impel’s SMS feature , you can now be on top of your CRM updates.With an unmatched range of features, industry expertise, Impel is the right choice for CRM: With an unmatched range of features, industry expertise, Impel is the right choice for CRM Knock-On Benefits: Impel offers rapid deployment with an enterprise-class functionality and reliability. Zero-Capex solution with a much lower Total Cost Of Ownership (TCO) Always have the latest version of the application without hassle free upgradations Incredible Customer Service and Support . Reduced or no burden on your IT resources. Pay-as-you-go commercial model with lower subscription fees.Slide 8: About PK4 Software Technologies : PK4 is the SaaS CRM leader in India. Our flagship CRM product - Impel hosted CRM - helps companies put their customers at the center of their business. Impel CRM enables sales executives to spend more time with customers and less on administrative work. Impel CRM helps companies increase revenues and maximize profits by increasing sales productivity, marketing efficiency and service operations. The web based CRM is used by sales, marketing and customer service teams across a variety of industries ranging from SMBs to large enterprises. 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