idea

PresentationOnAnalysis of Attrition, Employee Engagement & designing Retention strategy AtIDEA CELLULAR LTD : 

1 PresentationOnAnalysis of Attrition, Employee Engagement & designing Retention strategy AtIDEA CELLULAR LTD Saurabh kumar

Company profile : 

2 Company profile Aditya Group holds a 98.3% stake in Idea Cellular, a leading telecom operator in India. Idea Cellular started off as a joint venture with Birla group, AT&T and the Tata Group. However the stakes of the remaining partners was eventually acquired by the group. As India's leading GSM Mobile Services operator, IDEA Cellular has licenses to operate in 11+2 circles. In 2007 Idea Cellular attained a total subscriber base of 19.42 million with a net addition of 0.75 million during the month. THE VISION OF IDEA To be a premium global conglomerate with a clear focus on each business THE MISSION OF IDEA WE SURVIVE BECAUSE OF OUR CUSTOMERS

Objectives of the Study : 

3 Objectives of the Study The main objective of the study is to find out relevant information about employee attrition in IDEA CELLULAR LTD. and to study the various causes which are responsible for employee attrition. To analyze the data collected by conducting exit interview , through structured questionnaires and draw out the conclusion by using percentage and quantitative methods such as, graphs and figures To study retention strategy that are being practiced in the company and devise new strategy in response to threat. To ascertain the level of employee engagement , so that sensitive area’s prone to attrition could be known .

Research Methodology : 

4 Research Methodology The research is being undertaken in following phases: Problem Identification & Definition -- Since the attrition rate in telecom sector is 30% while in idea it is 34% so it is gearing itself to combat the situation Research Design This study is descriptive in nature. Sample size - 30 Data Collection, Tabulation and Analysis Data – Primary . Data Collection - Telephonic Interviews with Structured schedules Tabulation & Analysis – Quantitative method Interpretation and Conclusion

Analysis & Findings : 

5 Analysis & Findings Department wise analysis Tenure wise analysis

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6 AGE WISE DATA ANALYSIS LOCATIONWISE ANALYSIS LEVELWISE ANALYSIS OF

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7 Employee Movement To Competitors Ex-employees would like to change Prevent them from leaving through

Level of Employee Engagement : 

8 Level of Employee Engagement

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9

RETENTION STRATEGY : 

10 RETENTION STRATEGY VIBRANT HR POLICY Health check-up policy Buy your car scheme Credit card scheme Corporate Club Membership Company Car Policy Company Leased Accommodation Policy       Employee Referral Policy         Employee Spouse Cellular Phone Policy         Employee Cellular Phone Connection Policy Group Personal Accident Insurance House Deposit Loan House Rent Allowance Policy         Long Service Recognition Policy         Marriage Birthday Childbirth Policy Medical Insurance Hospitalization Scheme Reimbursement of Medical Expenses Policy      Telephone & Internet Reimbursement Policy Vehicle Loan Policy Lunch Subsidy Policy

Conclusion & Recommendation : 

11 Conclusion & Recommendation SESSION WITH COO FOR NEW JOINEES An interactive session for the employees who have completed their first six months in the organization .This session will begin with management games, followed by a meeting between COO and the new joinee. THREE-MONTH EVALUATION PROCESS FOR NEW JOINEE This will be an interactive session where we will have two-way communication. There will be ample opportunities to clarify doubts and give feed back. The aim is not only to evaluate the employee but also to get insight about their understanding of their work and satisfaction.

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12 SIX-MONTH EVALUATION PROCESS Evaluation/Feed back Process By Whom:-Vertical Head (evaluation format will be provided to Vertical Head) Whose:-New Joinees What will be evaluated:- Standards set have been met. Adaptability to the work environment. Work-Family life balance. Feed back about evaluation process Why- Aim is to know whether the evaluation process has successfully met its target. How- Employees will be given a questionnaire to give their feed back. Who- Employees and employers. Feed back from Employee A format will be given to the employee to know about their experience and expectations. The feed back will be obtained on the basis of Induction process Work Station, PCs and I-cards allotment Knowledge about company’s policies and their claims Acclimatization

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13 EMPLOYEE ENGAGEMENT ACTIVITY Pahchaan kaun………!!! Dear all, This is to inform you all about an interesting activity that would be started from today onwards. In this new activity “PAHCHAAN KAUN”, you will have to identify the person whose ‘facial feature’ i.e. eyes, nose, ears etc. will be posted on the employee corner. A tantalizing gift is just a stroll away from you. Take a stroll to the employee corner, identify that person & send it to the Email provided to you .The first three entries will get a gift. Relationship building among employees Appreciate each -other

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14 FAMILY INVOLEMENT IN EMPLOYEE ACHIVEMENT Dear Mr. /Mrs. ……… IDEA family would like to share the happy news with you that Mr./Ms.………….. has been awarded with "…………………..” award. We know this would not have been possible without your support and guidance. Our hearty congratulation to you.                 Family support is crucial for not only successful career but over all development of an individual. We fully appreciate your contribution in his/ her achievement. The award given to him is reflection of both his good performance and good principle that he has imbibed from his family. We hope along with your support he will continue giving his best.

THANK YOU : 

15 THANK YOU