profile of Hero Mind mine

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Giving you the people edge

We are part of The Hero Group : 

We are part of The Hero Group One of the most widely recognized brands in India Hero Cycles is the world’s largest bicycle maker Hero Honda is the world’s largest two wheeler maker Annual sales exceed Rs. 9,400 crore Dealer network of over 4,000 Over 20,000 employees

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Our Mission is to partner with our clients to enhance the performance and productivity of their human resources “Partner with clients to offer end-to-end solutions in Training & Development services and deliver results by enhancing service quality, productivity and performance”

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We mirror the business system of our clients and provide integrated solutions to HR needs Service Delivery/Performance Capability Assessment Capability Augmentation Output delivery Measurement Capability building & augmentation training Knowledge Skills Attitude Mapping competencies required for delivery Definition of standards and benchmarks Competency mapping 1 Training 2 Re-skilling 5 Monitoring & Assessments 4 Customer/perf-ormance audits 3

The distinctiveness of our services results from five key elements : 

The distinctiveness of our services results from five key elements Robust & Rigorous Methodology State-of-the-art Technology Support Exceptional People National presence and infrastructure Cross-domain experience base

Hero Mindmine is the only integrated service organization in this sector with the ability to service across the country : 

Hero Mindmine is the only integrated service organization in this sector with the ability to service across the country Existing centers In the pipeline

ROBUST AND RIGOROUS METHODOLOGY : 

ROBUST AND RIGOROUS METHODOLOGY Best-in-class content Customization and tailoring to client specific needs Experiential learning Rigorous testing and assessments Post workshop review and consultation Commitment to the implementation process

Rich and Cross-domain experience base of Team Hero Mindmine : 

Rich and Cross-domain experience base of Team Hero Mindmine Over 1,50,000 participants trained in more than 150 leading Indian and International organizations Over 100 training and consulting professionals with staff and line experience across industries Deep expertise in serving several verticals Clients served internationally in SAARC, Malaysia, UAE and Saudi Arabia

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Be Simple, Practical, Relevant, and Results Oriented Motivate as well as Educate Focus on key priorities rather than overwhelming detail Teach skills and principles that can be practiced immediately, and become natural in the long-term Include self appraisal to identify individual strengths and areas for improvement. Our Approach to Training : CORE beliefs

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Customization “ACT IT” Model for delivering results Assessment Training Implementation Transformation

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Performance Management People Management Communication Decision Making Service Delivery Effective Inter personal Communication Delivering Powerful Presentations Successful Business writing Telephone Etiquette Corporate Etiquette Cross-cultural sensitivity Assertiveness Supervision Mentoring Coaching Team Building Conflict Management Attitude Management Change Management Train The Trainer Decision Making Negotiation Ethics and values Leadership Performance Counseling Managing Performance Goal Setting Time Management Presentation skills Project Management Creativity Customer Service Customer Management Tele customer service Tele Sales Collections Key Account Management Channel & Agency Management Allen Management SystemTM (Planning, Organizing, Leading, Controlling) Hero Mindmine’s Core Training Modules address the key performance levers of an organization

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PARTIAL LIST OF CLIENTS ABN Amro Bank American Express Bank of America Capital Bank GE ICICI Prudential Mastercard McKinsey & Company Ocwen Financials Oriental Bank of Commerce Punjab National Bank Standard Chartered Grindlays Bank Banking , Financial & Consulting Services Toyota Daewoo Hindustan Motors Ashok Leyland Hero Honda TVS Suzuki Maruti Bharati Telecom Tata Teleservices Airtel Hutch Dunlop JK Tyres Bharat Petroleum Shell MTNL Godrej Reliance Tata Indicom Sriram Honda DCM Punj Lloyd Swiss Air Jet Airways Manufacturing and Infrastructure HP IBM Bosch & Laumb Electrolux Phillips LG Electronics Samsung Hindustan Level Limited Unilever Sify Satyam Computers HCL Ltd Olivetti Ranbaxy Nicholas Piramal Lupin Hoechst Tata Pharma Merind Rallis India BPL Motorola Siemens Wipro Accenture American Express Computer Science Corporation Daksh (IBM) Dell EDS E-Funds E-serve GE Hughes ICICI One Source Infosys HP IT&T Kanbay Mastek Msource Oracle Polaris Progeon Prudential (UK) SITEL Wipro Spectramind WNS IT and IT- Enabled Services Consumer and Retail

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THANK YOU