logging in or signing up Listening ranjithtanguturi Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: Embed: Flash iPad Dynamic Copy Does not support media & animations Automatically changes to Flash or non-Flash embed WordPress Embed Customize Embed URL: Copy Thumbnail: Copy The presentation is successfully added In Your Favorites. Views: 168 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: June 16, 2012 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript VERBAL AND NON-VERBAL COMMUNICATION SKILLS (PART 4): VERBAL AND NON-VERBAL COMMUNICATION SKILLS (PART 4) LISTENINGLISTENING SKILLS : LISTENING SKILLS “We were given two ears but only one mouth. This is because God knew that listening was twice as hard as talking.”PowerPoint Presentation: People need to practice and acquire skills to be good listeners, because a speaker cannot throw you information in the same manner that a dart player tosses a dart at a passive dartboard. Information is an intangible substance that must be sent by the speaker and received by an active listener.Four Key Elements of Good Listening: Four Key Elements of Good Listening Hear the message Interpret the message Evaluate the message Respond to the messagePowerPoint Presentation: Fallacies about Listening Listening is not my problem! Listening and hearing are the same Good readers are good listeners Smarter people are better listenersPowerPoint Presentation: Listening improves with age Learning not to listen Thinking about what we are going to say rather than listening to a speaker Talking when we should be listening Hearing what we expect to hear rather than what is actually said Not paying attention ( preoccupation, prejudice, self-centeredness, stero-type) Listening skills are difficult to learnFaculty/Staff Role: Faculty/Staff Role As a faculty or staff member interacting daily with students, you are in an excellent position to recognize behavior changes that characterize the emotionally troubled student. A student's behavior, especially if it is inconsistent with your previous observations, could well constitute an attempt to draw attention to her/his plight "a cry for help." Your ability to recognize the signs of emotional distress, and your courage to acknowledge your concerns directly to the student, are often noted by students as the most significant factor in their successful problem resolution.Types of Student Problems: Types of Student Problems The types of student problems include the following: Abusive Behavior- physical, sexual, emotional Academic Stress - lack of motivation, test anxiety, performance Adjustment - loneliness, shyness, homesickness Adult Student issues - family conflict, single parent adjustment Aggressive/Hostile Behaviors and Acting Out Anxiety, inability to concentrate Change in Goals, Plans or Programs Confusion or Lack of DirectionTypes of Student Problems: Types of Student Problems Depression Grief Reactions Personal Loss Problem Drinking or Drug Abuse Relationships- roommate, parental, spouse, dating, family Self-confidence Issues Stress Management- academic, emotional, physical Student-Parent Problems Suicidal Thoughts and FeelingsListening to Company Guide: Listening to Company Guide Team objective Share past experiences Company objective Strategy Action planListening to Faculty Guide: Listening to Faculty Guide Internship requires you to communicate with your faculty guide well in advance. Plan the conversation well in advance.Listening to Team Members: Listening to Team Members Listening to your classmates and team members Peer learning demands listening to them Listen with an open and unbiased attitudeListening to Electronic Information: Listening to Electronic Information Internet and Visual media Radio TelevisionListening to IP Interviewer: Listening to IP Interviewer Be patient Listen, think and then answer Be a passionate listenerBarriers to Listening: Barriers to Listening Environmental barriers Physiological barriers Psychological barriers Selective Listening Negative Listening Attitudes Personal Reactions Poor MotivationListening Tips: Listening Tips Give your complete attention Understand what you are hearing Confirm the appropriate follow-throughPowerPoint Presentation: Thank You You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.