Slide 1: PRESENTED BY: INTERVIEWING & COUNSELLING KIRAN RANDHAWA ARMY COLLEGE OF NURSING INTERVIEW: INTERVIEW INTRODUCTION: An interview is a conversation between two or more people where question is asked by the interviewer to obtain the information from the interview. DEFINITION: DEFINITION Interview is defined as a formal meeting & discussion with someone specially one at which an employer meet & judges a prospective employee. AIMS: AIMS To secure information through face to face association To form a hypothesis To collect the personal data To collect the data from secondary sources TYPES : TYPES Direct interview : A schedule containing a set of predetermined questions is prepared. Non-directive interview: No predetermined question are asked. The researcher collect the information by free discussion. CONTD……..:
CONTD…….. Focused interview: Used to study the social & psychological effects of
e.g. reaction of a film show or radioprogramme Repetitive interview: It is used when it is desired to note the gradual influence of some social or psychological process.
PROCEDURE: PROCEDURE Preparation: To eliminate unwanted responses & to achieve definite objective, preparation is essential. CONTD…..: CONTD….. Process: Establish rapport. Help the interviewee feel at ease & ready to talk. To obtain & organize into a meaningful pattern of the information. Interviewer should ask un ambiguous question. CONTD…..: CONTD….. Interpretation: Interpretation requires skills & great understanding. Developing insight & put the action into a plan. Recording of the total interview process. DO’S & DON’T WHILE CONDUCTING INTERVIEW: DO’S & DON’T WHILE CONDUCTING INTERVIEW Maintain eye to eye contact. Interrupt only when necessary. Ask always open ended question . Do not be in hurry. Do not pass judgment. Be reassuring & supportive CONTD…..: CONTD….. Clarify Give time Prepare Recording COUNSELLING: COUNSELLING INTRODUCTION: Counselling denotes “giving of advice ”.It is a wider procedure concerned with emotions as well as giving information. DEFINITION: DEFINITION Counselling is a helping process where one person, explicity & purposefully gives his/her time, attention & skills to assist a client to explores the situation, identify & act upon solutions within the limitation of their given environment. MEANING: MEANING It is a specialized service of guidance & it is an enabling process designed to help an individual with his life & grow to greater maturity through learning to take responsibility for himself. CONCEPT:
CONCEPT It is a relationship between two persons in which one of them attempts to assist the other in organizing himself to attain a form of
and adjustment to life situation.
SCOPE: SCOPE It helps the student in the selection of educational courses, job placements, profitable occupation, higher education training & selection of improvement of study skills & study habit formation. ASPECT: ASPECT Collection of information & careful analysis of the available facts. Provide assistance to the counselee. CHARACTERISTICS: CHARACTERISTICS Purposeful learning experience Purposeful oriented & private interview Based on mutual confidence Structured around the felt need of counsellee Discover the problem of the counsellee & help him to set up the realistic goals CONTD….: CONTD…. Provides assistance to solve problems through an intimate personal relationship Involves two individuals – one seeking help & other is professionally trained Helps the counsellee to take a decision, make a choice in matters related to educational programs CONTD….: CONTD…. Helps to acquire independence & develop a sense of responsibility Concerns itself with attitude as well as action Takes place in non-threatening & democratic atmosphere Body of techniques that help the individual to grow up normally through guided learning LEVELS: LEVELS INFORMAL COUNSELLING NON-SPECIALIST COUNSELLING PROFESSIONAL COUNSELLING TYPES: TYPES Directive counselling: In this counselor uses variety of techniques to suggest appropriate solution Non-directive counselling: In this counselor uses his own inner resources CONTD…: CONTD… Short term counselling: It is used in situational crises in which disruption of life occurred. Long term counselling: It extends over a prolonged period of time & focused on the client who experiences developmental crises. CONTD…: CONTD… Elective counselling: It is a combination of both directive & non directive counseling. Clinical counselling: It is study of individual as a unique where the specific behaviour are observed. CONTD…: CONTD… Student counselling: It is concerned with helping the student. Marriage counselling: Advice & help will be provided in selecting the suitable spouse CLASSIFICATION: CLASSIFICATION SURFACE LEVEL COUNSELLING: In this students wishes only some items of information COUNSELLING AT NEXT LEVEL: In this counselee needs more information THERAPEUTIC COUNSELLING METHODS: METHODS Ventilation : Allow the person to talk about the laws & bring about the emotions. Explanation Reassurance Diversion by the physical & mental activities IMPORTANT TIPS: IMPORTANT TIPS Provide a safe & comfortable setting Use minimum verbal activity Encourage the patient to describe his/her perception & feeling Be patient & allow the patient to experience supportiveness Assist the patient in developing more effective coping mechanism CONTD….: CONTD…. Maintain consistency with flexibility Focus on emotionally charged area but do not compel patient if he is not ready for the interview Use silence as a therapeutic tool Use body language to convey empathy interest & encouragement CONTD…: CONTD… Enables the patient to make fullest use of his potential & his current experience to develop new way of coping with life situation Gather pertinent data, define the problem & mutually agree on working towards solution PHASES OF COUNSELING: PHASES OF COUNSELING ESTABLISH RELATIONSHIP Appointment with the counsellee is fixed according to the convenience of both the counsellor & the counsellee. ASSESSMENT It is concerned with data collection , analyzing the data & clarification of expectations. CONTD…: CONTD… DIAGNOSIS Counsellor diagnose the problem of counsellee. SETTING GOALS Goals are set to provide direction to the counsellee & counsellor. CONTD…: CONTD… INTERVENTION It is the process of adaptation & needed to achieve the goals. TERMINATION & FOLLOW UP It must be done without destroying the accomplishment gained & should be done in a phased manner covering few sessions. QUALITIES OF COUNSELLOR: QUALITIES OF COUNSELLOR Good listener Non judgmental Mature Confidential Creative Calm Knowledgeable CONTD….: CONTD…. Supportive Empathic Sincere Tactful Patient Emotionally stable Flexible DO’S & DON’TS: DO’S & DON’TS Accept the person Self disclosure Resourcefulness Caring attitude Maintain a record Be punctual CONTD….: CONTD…. Not take sides Not share secrets Not accept the gifts or favours Not get too close to the person Not talk loosely Not protect the person Not jump to the conclusion PURPOSES OF STUDENT COUNSELLING: PURPOSES OF STUDENT COUNSELLING Give information on matter important Establish feeling of mutual understanding Help to work out a plan for solving the difficulties Assist in planning for educational & vocational choices Get information which will be helpful in solving the problem WHO SHOULD BE COUNSELLED: WHO SHOULD BE COUNSELLED Who have a consistent record of underachievement Who suddenly decides to dropout of college Who have behavior problem Who finds difficult to participate in class & extra class activities Whose scholastic achievement drops suddenly Slide 41: THANKS