TQM_ Continuous Process Improvement

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By: xtineaquino (15 month(s) ago)

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By: Prashanthv47 (20 month(s) ago)

Very good insight into CPI

Presentation Transcript

Slide 1: 

1 Continuous Process Improvement Achieve Perfection Work as Process to make it Effective, Efficient, and Adaptable Changing Customer Needs Control in process-Reduce Scrap, Time, Idle of Resources Eliminate Non Conformance in All Phases Bench Marking Innovation Statistical Tools, QFD,FMEA. Taguchi Loss Function

Types of Problems : 

2 Types of Problems Compliance Unstructured Efficiency Process Design Product Design

Slide 3: 

3 PLAN DO STUDY ACT Shewhart’s PDSA CYCLE in 1930 PLAN DO STUDY ACT

Continuous Process Improvement Cycle : 

4 PLAN DO STUDY ACT Continuous Process Improvement Cycle Phase 1 Identify the opportunity Phase 2 Analyze the Process Phase 3 Develop the Optimal Solution Phase 4 Implementation Phase 5 Study the Results Phase 6 Standardize the Solution Phase 7Plan for the Future

Slide 5: 

5

Slide 6: 

6 PLAN CHECK DO ACT The Deming Cycle or PDCA Cycle Plan a change to the process. Predict the effect this change will have and plan how the effects will be measured Implement the change on a small scale and measure the effects Adopt the change as a permanent modification to the process, or abandon it. Study the results to learn what effect the change had, if any.

Slide 7: 

7 Kaoru Ishikawa has expanded Deming's four steps into six: Determine goals and targets. Determine methods of reaching goals. Engage in education and training. Implement work. Check the effects of implementation. Take appropriate action.

Slide 8: 

8 Juran's Trilogy is possibly the most simple, complete, and pure representation of managing for Quality ever devised. The trilogy exemplifies the essence of Quality. It completely meets its objective in the most efficient and effective manner possible Juran's Trilogy

Juran's Trilogy : 

9 Juran's Trilogy Quality Planning Identify the Customers Determine the customer’ needs Develop a process Prove process capability

Juran's Trilogy : 

10 Juran's Trilogy Quality Control Choose control Subjects (What to Control) Choose Units of measurements Establish Measurement Establish Standards of performance Measure actual performance Interpret the difference Take action on the difference

Juran's Trilogy : 

11 Juran's Trilogy Quality Improvement Prove need for improvement Identify specific projects for Improvements Organize to guide & Diagnosis To find causes Provide Remedies Prove remedies for effective in operating conditions Control the gains

JURAN’S QUALITY TRIOLOGY : 

12 JURAN’S QUALITY TRIOLOGY Cost of Quality Time Quality Planning Threshold Of Plan Quality Improvement Chronic Waste (An opportunity For Improvement) Initial Quality Zone Quality Control Breakthrough Quality Zone

Juran’s Spiral of Progress in Quality : 

13 Juran’s Spiral of Progress in Quality Customers Customers Marketing Operation Product Development Further Product Development

Quality Improvement Strategies : 

14 Quality Improvement Strategies Repair Refinement Renovation Reinvention

Slide 15: 

15 KAI ZEN Change Good (for the better) KAIZEN = Continual Improvement

KAIZEN Umbrella-Continuous Improvement : 

16 KAIZEN Umbrella-Continuous Improvement Customer Orientation 5 S TQC Zero Defect TPM QC’s JIT Quality Improvements

Japanese Mgt Functions and Kaizen : 

17 Japanese Mgt Functions and Kaizen Innovation KAIZEN Maintenance TOP Mgt Middle Mgt Supervisors Workers

Japanese Vs Western Approach : 

18 Japanese Vs Western Approach

Kaizen Implementation : 

19 Kaizen Implementation Discard Conventional ideas Think in Positive Manner Do not make excuses but question Current Practice Correct Mistakes at once Problem Solving & Find Root Causes Team Work To achieve MAXIMUM Meeting of Kaizen group once in Month

TOTAL MANUFACTURING CHAIN : 

20 TOTAL MANUFACTURING CHAIN INNOVATION KAIZEN SCIENCE TECHNOLOGY DESIGN PRODUCTION MARKET

Comparison of INNOVATION & KAIZEN : 

21 Comparison of INNOVATION & KAIZEN

3-MU’s Checklist of Kaizen Activities : 

22 3-MU’s Checklist of Kaizen Activities

Slide 23: 

23 In an Organization, Kaizen activities will be carried out by asking the Questions-Who, Where, When, Why, and How Eg-Who does it? What to do? Where to do it? When to do it? Why to do it? How to do it?

5 S : 

24 5 S

HOUSE KEEPING_5-S MODEL : 

25 HOUSE KEEPING_5-S MODEL 3 rd Class Work Place ? Throw Every Where Never Throw Never Clean Always Clean 1st Class Work Place

Slide 26: 

26 Better Tomorrow for Everyone Ultimate Goal Effective Use Resources Efficiency Improvement Economic Operation J I T T P M T Q C T Q M 5 S Intermediate Goal Approach & Method Foundation 5 S FOUNDATION FOR PRODUCTIVITY IMPROVEMENT

Slide 27: 

27

SEI-RI-Clearing Up : 

28 SEI-RI-Clearing Up Identification of materials, equipment and tools data which are necessary or not necessary, discarding and make space for the required one’s.

Slide 29: 

29

SEI-TON = ORGANIZING : 

30 SEI-TON = ORGANIZING Once Cleaned and then arrange them in orderly manner. People should cultivate the habit of return the tools to the place from where it was taken. Easily accessible Reduces time and confusions Improves Efficiency

Slide 31: 

31

SEI-SO= CLEANING : 

32 SEI-SO= CLEANING After Clearing & Arranging . Organization should Identify and Eliminate source of Dirt, Dust, (or) Trash Update Constantly

Slide 33: 

33

SEI-KE-TSU=Personal Cleanliness : 

34 SEI-KE-TSU=Personal Cleanliness Good Working Condition and Personal Hygiene Clean Person is conscious of his Work Place Good Sanitary Condition

SHI-TSU-KE =Self Discipline : 

35 SHI-TSU-KE =Self Discipline Not only Job Related but also Personally it is important. Job Discipline is the habit of Skill Development to do work as per Standards. Observe Rules & Policies of the Company

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