logging in or signing up Communication Skill rakesh.valand Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 12486 Category: Product Traini.. License: All Rights Reserved Like it (31) Dislike it (0) Added: August 06, 2008 This Presentation is Public Favorites: 27 Presentation Description Communication Skills Comments Posting comment... By: jmusech (4 month(s) ago) I enjoyed your PPT, can you please send it to me? You can send it to jenny.musech@bhshealth.org. Thanks! Saving..... Post Reply Close Saving..... Edit Comment Close By: junedmalik (5 month(s) ago) i like this presentation, canyou plz email it to me at juned.malik86@gmail.com . thank you Saving..... Post Reply Close Saving..... Edit Comment Close By: 772319 (6 month(s) ago) really a very good presentation indeed.please send it to muktikantadas78@gmail.com Saving..... Post Reply Close Saving..... Edit Comment Close By: yasodarani (6 month(s) ago) its nice.pls send it to my mail immediately. Saving..... Post Reply Close Saving..... Edit Comment Close By: alichandio (6 month(s) ago) its a nice presentation.plz send me plz Saving..... Post Reply Close Saving..... Edit Comment Close loading.... See all Premium member Presentation Transcript Communication Skills : Communication Skills Learning Objectives : Learning Objectives What is Communication? What is a skill? The Communication Cycle Types Of Communication Impact of a message Proper voice modulation Styles of Communication What is Communication? : What is Communication? The dictionary defines communication as a process by which information is exchanged between individuals through a common system of symbols, signs or behaviors. What is a Skill? : What is a Skill? Skill is defined as a learned power of doing something competently. It is a developed aptitude or ability. A communication system normally goes through a cycle involving: : A communication system normally goes through a cycle involving: Impact of a Message : Impact of a Message Communication is of 2 types: : Communication is of 2 types: Verbal Communication Words Voice Modulation Non - Verbal Communication Posture & Movement Gestures Facial Expressions Verbal Communication : Verbal Communication Words Use Simple Language (avoid jargon) Grammatically correct Avoid slang Be precise (avoid redundancy) Verbal Communication : Verbal Communication Voice Modulation Diction Tone Pitch Volume Rate Slide 11: Posture And Movement Stand Tall. The difference between towering and cowering is totally a matter of inner posture. It’s got nothing to do with height, it costs nothing and its more fun. Non – Verbal Communication Slide 12: Gestures Are you aware how you look to others? Find out your habits Find your nervous gestures Non – Verbal Communication Slide 13: Facial Expressions Eye Communication 90% of our personal communication calls for involvement. Look at people for 5 to 10 seconds before looking away, it shows involvement. Smile Non – Verbal Communication Slide 14: Aggressive communication Submissive communication Assertive communication Styles Of Communication Slide 15: Listening Skills An open ear is the only believable sign of an open heart. - David Augsburger Slide 16: Types of Listening Listening are of 3 types: Hearing Passive listening Active listening Slide 17: Be calm and collected at all times Be loud enough to be easily heard Use words with accurate diction & correct pronunciation Speak slowly and make use of pauses to stress important ideas. Important Details Slide 18: Use a confident tone and a level pitch. Be vibrant and enthusiastic – avoid a dull, monotonous tone. Know what you are talking about and accept the limitations of your knowledge. Important Details Slide 19: Finally, remember that interpersonal communication is a multitude of skills. Also remember that skills can be learned and practiced. It is our hope that you are on your way to mastering the ART OF COMMUNICATION. Slide 20: THANK YOU You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
Communication Skill rakesh.valand Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 12486 Category: Product Traini.. License: All Rights Reserved Like it (31) Dislike it (0) Added: August 06, 2008 This Presentation is Public Favorites: 27 Presentation Description Communication Skills Comments Posting comment... By: jmusech (4 month(s) ago) I enjoyed your PPT, can you please send it to me? You can send it to jenny.musech@bhshealth.org. Thanks! Saving..... Post Reply Close Saving..... Edit Comment Close By: junedmalik (5 month(s) ago) i like this presentation, canyou plz email it to me at juned.malik86@gmail.com . thank you Saving..... Post Reply Close Saving..... Edit Comment Close By: 772319 (6 month(s) ago) really a very good presentation indeed.please send it to muktikantadas78@gmail.com Saving..... Post Reply Close Saving..... Edit Comment Close By: yasodarani (6 month(s) ago) its nice.pls send it to my mail immediately. Saving..... Post Reply Close Saving..... Edit Comment Close By: alichandio (6 month(s) ago) its a nice presentation.plz send me plz Saving..... Post Reply Close Saving..... Edit Comment Close loading.... See all Premium member Presentation Transcript Communication Skills : Communication Skills Learning Objectives : Learning Objectives What is Communication? What is a skill? The Communication Cycle Types Of Communication Impact of a message Proper voice modulation Styles of Communication What is Communication? : What is Communication? The dictionary defines communication as a process by which information is exchanged between individuals through a common system of symbols, signs or behaviors. What is a Skill? : What is a Skill? Skill is defined as a learned power of doing something competently. It is a developed aptitude or ability. A communication system normally goes through a cycle involving: : A communication system normally goes through a cycle involving: Impact of a Message : Impact of a Message Communication is of 2 types: : Communication is of 2 types: Verbal Communication Words Voice Modulation Non - Verbal Communication Posture & Movement Gestures Facial Expressions Verbal Communication : Verbal Communication Words Use Simple Language (avoid jargon) Grammatically correct Avoid slang Be precise (avoid redundancy) Verbal Communication : Verbal Communication Voice Modulation Diction Tone Pitch Volume Rate Slide 11: Posture And Movement Stand Tall. The difference between towering and cowering is totally a matter of inner posture. It’s got nothing to do with height, it costs nothing and its more fun. Non – Verbal Communication Slide 12: Gestures Are you aware how you look to others? Find out your habits Find your nervous gestures Non – Verbal Communication Slide 13: Facial Expressions Eye Communication 90% of our personal communication calls for involvement. Look at people for 5 to 10 seconds before looking away, it shows involvement. Smile Non – Verbal Communication Slide 14: Aggressive communication Submissive communication Assertive communication Styles Of Communication Slide 15: Listening Skills An open ear is the only believable sign of an open heart. - David Augsburger Slide 16: Types of Listening Listening are of 3 types: Hearing Passive listening Active listening Slide 17: Be calm and collected at all times Be loud enough to be easily heard Use words with accurate diction & correct pronunciation Speak slowly and make use of pauses to stress important ideas. Important Details Slide 18: Use a confident tone and a level pitch. Be vibrant and enthusiastic – avoid a dull, monotonous tone. Know what you are talking about and accept the limitations of your knowledge. Important Details Slide 19: Finally, remember that interpersonal communication is a multitude of skills. Also remember that skills can be learned and practiced. It is our hope that you are on your way to mastering the ART OF COMMUNICATION. Slide 20: THANK YOU