Leadership of the IT Function :
2 Leadership of the IT Function To be effective, you need to understand the role of IT in your organization so you can evaluate your IT Leadership and your IT Organization.
Is IT meeting your goals at this time?
You need to be able to benchmark your IT capabilities against your competitors.
Understanding the Role of IT in the Firm :
3 Understanding the Role of IT in the Firm Review Figure 10.1 top of page 425
The business implications of the IT application portfolio
Translates to: excellence in execution – IT systems really need to stay up and perform well.
The business implications of the IT project portfolio
Translates to: we need new systems to kill our competition in order to grow our business.
Support
Factory
Turnaround
Strategic
Recognizing Transitions in the Role of IT :
4 Recognizing Transitions in the Role of IT Turnaround Transitions
Factory Transitions
Strategic Transitions
Managing Tensions in the Changing Role of IT :
5 Managing Tensions in the Changing Role of IT Managing the Execution-Innovation Tension
Managing the IT-Business Relationship
Leadership Approaches to the Role of IT :
6 Leadership Approaches to the Role of IT Support: Organizing for Low-Cost Stability and Incremental Improvement.
Factory: Organizing for Factory-like Efficiency and Reliability
Turnaround: Organizing for Experimentation and Rapid Exploitation
Strategic: Organizing for Operation Discipline and Business Agility
Great recap of this material in Appendix 10A page 436