Tips to Improve Service Quality at Your Hotel

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1. Treat every guest like a VIP Every guest of the hotel should be treated like a VIP. Once the hotelier starts treating their customers as VIP, then it would be a memorable experience for the customers, creating positive reviews to the hotel. The hotel staff should also be trained to be more responsive, attentive and should respond them based on their urgent needs instead of being lazy. This sense of immediate response would make your customer to reward you in return. For more details read PPT

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Slide 1:

Tips to Improve Service Quality at Your Hotel www.hotel jobber.com

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Every guest of the hotel should be treated like a VIP The hotel staff should also be trained to be more responsive, attentive and should respond them based on their urgent needs instead of being lazy. This sense of immediate response would make your customer to reward you in return. 1. Treat every guest like a VIP www.hotel jobber.com

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As you may know, hospitality is all about customer service and keeping customers satisfied, so businesses like to maintain a lively, vibrant and fun atmosphere. For this to happen, employers are most likely to hire friendly and uplifting staff which allows to create a great environment in the workplace for you and your colleagues. 2. Connect with your guests on a personal level . www.hotel jobber.com

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Training is mandatory for every staff who serves in hotel. Training on daily basis is impossible in an industry where most of the hotel staffs are already working above expected hours. But there are new technologies which offer-high quality training that does not need a lengthy time commitment. 3. Make training as everyday priority www.hotel jobber.com

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Hospitality is one of the oldest businesses in the world now. But it is a surprising fact that the hotel’s effort can help them reach their fullest potential only by adding modern technology. The technology which supports check-in and check-out process and generates financial reports, manage staff and automate daily tasks and saves time is the need of the hour. 4 . Update your technology toolbox www.hotel jobber.com

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This means instilling purpose in your hotel employees by showing them that what they do every day in the workplace has a big effect – such as impacting the guest experience and the hotel's revenues. By tying individual behavior to a larger system, you will give your employees a sense of how important it is that they practice good quality service every day. . 5 . Impact Guest Experience www.hotel jobber.com

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Thank you Office No.3, 2nd Floor, Aditya Centeegra, FC Road, Deccan, Pune - 411 004 support@hoteljobber.com +91 7888179991 / +91 7888179992 www.hotel jobber.com

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