Why Outsource Behavior Miller

Why Outsource Behavior Wellness : 

Why Outsource Behavior Wellness PuppySmarts, LLC L White and Associates 972-540-0715 www.puppysmarts.com lindaw@puppysmarts.com

The Reality Today: Patients Are Losing Their Homes : 

The Reality Today: Patients Are Losing Their Homes 7,000,000 Behavior 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1999 1998 1997 1996 1995 1994 1991 1990 1989 1988 1987 1986 1993 1992 37% within 3 months Journal for Applied Animal Welfare Science

The Reality Today: Patients are Losing Lives : 

The Reality Today: Patients are Losing Lives 3,500,000 Behavior 2000 2001 2003 2004 2005 2006 2007 2008 2009 2010 1999 1998 1997 1996 1995 1994 1991 1990 1989 1988 1987 1986 1993 1992 11,000 Journal for Applied Animal Welfare Science – Behavior Reasons for Relinquishment of dogs and cats in shelters

Financial Loss Per Practice : 

Financial Loss Per Practice X AVMA , AAHA PulsePoint 6th Edition, DVM 2010, Practice Management Software ,

The Key to Recouping the Loss : 

The Key to Recouping the Loss Strengthen the Human-Animal Bond Before it becomes Fractures!

Retain More Patients : 

Retain More Patients Break through the behavior barrier Outsource behavior via PuppySmarts website Distinguish your practice from others in the community Get control over the behavior information your clients are receiving Know that all information on the PuppySmarts website has been approved by Board Certified Veterinary Behaviorist

How Does Outsourcing Behavior Wellness Work : 

How Does Outsourcing Behavior Wellness Work PuppySmarts state-of-the-art website allows visitors to view our lessons on-line and on-demand Normal fee for our 90-day membership is $24.95 This allows the client to view the training lessons and Training Tips for 90 days The practice pays a flat monthly fee of only $39.95 per location With an unlimited number of new clients per month

Putting it All Together : 

Putting it All Together Normal cost for one 90-day membership is $24.95 We suggest the practice charge the client $24.95 for access to the website when invoiced for visit Zero out the $24.95 charge as a good will gesture Show the value of the information This will strengthen the bond between the practice and the client

Putting it All Together : 

Putting it All Together Once the $24.95 charge has been entered and removed from the clients invoice Cashier places the below Avery label on the invoice ABC Animal Hospital ABC-DEF

Additional Option : 

Additional Option Offer clients a special discount coupon to access our award winning training lessons for a nominal fee of $5 or $10 Here is an example of what the coupon would look like when you choose this program.

Putting it All Together : 

Putting it All Together Once your practice is onboard you will receive An email from PuppySmarts that includes: A credit card authorization form A PDF and Word document of Avery labels you can print out and place on patient invoices The labels include a special code and website clients can go to and watch the lessons and learn about behavior free for 90 days

The PuppySmarts Website : 

The PuppySmarts Website Once on the landing page they will login to create their own user name and pass code to access the training videos (90 day membership begins) PuppySmarts lessons include: House training Crate training Chewing Biting Jumping Basic manners: Sit, Down, Come, Stay, and Pay Attention

The PuppySmarts Website : 

The PuppySmarts Website Additional Information for members only include: Quick Tips on Behavior address: Socialization Distressed when Left Alone Lures and Rewards Why Training Works Training Methods Common Training Errors, etc

Benefits to the Practice : 

Benefits to the Practice When the Human-Animal-Bond is strong clients will: Visit the practice 40% more frequently Spend more per visit – regardless of income level Keep control of the behavior information clients receive Retain a higher number of patients Increase practice revenue Increase client compliance Well-behaved patients are easier to work with making everyone's job easier and less stressful! JAVMA, Vol. 232, No.4, 2-15-08

Thank you : 

Thank you PuppySmarts, LLC L White and Associates 972-540-0715 www.puppysmarts.com lindaw@puppysmarts.com To download the enrollment forms visit:www.puppysmarts.com/signup/Miller.aspx