Interpersonal Relationship 1

INTERPERSONAL RELATIONS : 

1 INTERPERSONAL RELATIONS

Slide 2: 

2 INTERPERSONAL Relationship

Slide 3: 

3 1. Introduction. 6. Developing interpersonal skills through : Johari Window Risk taking Cooperative Relationship 5. Developing interpersonal relationship. 4. Determinants of interpersonal behaviour. 3. Interpersonal competency & Your behaviour. 2. Interpersonal competence. 7. Resolving interpersonal Problems. Coverage

Slide 4: 

4 Objective of Session on IR Appreciate the importance of IR. Appreciate the need for IR competence. Understand what is self concept and how it is protected. Understand how. IR needs. Orientation. Attraction. Affects the behavior. Understand how : An IR created. An IR developed and maintained. Develop a set of IR skills. Understand how to resolve IR problem.

Slide 5: 

5 YOUR ROLE IN THE ORGANSIATION SUPERVISOR You Subordinates Subordinates

Slide 6: 

6 DETERMINANTS OF INTERPERSONAL RELATIONSHIP (d) Interpersonal Attraction ( Why do we like each other ? ) (c) Interpersonal orientation (How do you influence ? ) (b) Interpersonal needs (What do you want from me ? ) (a) Self concept (What am I ? )

Slide 7: 

7 Self Concept Self Enhancing (c) Behaviour : Self deprecating I am NOT OK (b) Feelings : I am OK I am Overweight etc. I am Sincere I am Social (a) Beliefs : I am Intelligent 1. It has 3 aspects.

Slide 8: 

8 MECHANISM TO STABILISE INTERACTION 1. Misperception 2. Selective Interaction 3. Selective Evaluation of the Other Person 4. Selective Evaluation of Self 5. Response Evocation

Slide 9: 

9 X Orientation Orientation Perception of A’s view Perception of B’s view PERSON “A” PERSON “B”

KEY TO EXERCISE : 

10 KEY TO EXERCISE

Slide 11: 

11 Forming Ist Impression DEVELOPING INTERPERSONAL RELATIONSHIP Developing Trust and influence Honoring Psychological contract Developing mutual expectation

Slide 12: 

12 QUALITIES FOR MAKING GOOD FIRST IMPRESSION (THOMPSON 1977) 1. Poise 2. Articulation 3. Conservative Dress 4. Positive Attitude 5. Knowledgeability 6. Thoughtfulness 7. Self Confidence

Slide 13: 

13 Developing Interpersonal Skills (c) Developing cooperative Relationship (b) Taking Interpersonal Risks (a) Johari Window:

Slide 14: 

14 JOHARI WINDOW ARENA CLOSED DARK BLINDSPOT Feedback More More Self Disclosure Known to others Not Known to others Known to Self Not Known to Self Less Less

Slide 15: 

15 FEED BACK 1. Intended to help the recipient. 2. Given directly, with real feelings and based on a foundation of trust between the giver and the receiver. 3. Descriptive rather than evaluative. 4. Specific rather than general. 5. Given at a time when the recipient appears to be in a condition of readiness to accept it. 6. Checked with others to be sure that they support its validity. 7. Includes only those things that the recipient might be expected to be to do something about. 8. Does not include more than the recipient can handle at any particular time.

Slide 16: 

16 Taking Interpersonal Risk (d) Remember that the self-fulfilling prophecy works in an interpersonal relationship (c) Reciprocate another’s initiative with your own self-disclosure (b) Accept another person’s self-disclosure (a) Take the initiative in self-disclosure

Slide 17: 

17 Cooperative Relationships (3) Trust (2) Perceived power of all parties (1) Shareable goals Development of a cooperative relationships is a function of three factors :

Slide 18: 

18 RESOLVING INTERPERSONAL PROBLEMS 1. Importance of the relationship 2. Ability of the confrontee 3. Use empathy 4. Use of “I” language 5. Focusing on behaviour 6. Use of descriptive statements 7. Exploring alternative behaviours 8. Selection of time 9. Importance of privacy 10. Use of non-verbal behaviour