Training need analysis

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Training need Identification Procedure : 

Training need Identification Procedure

Slide 2: 

Optional

Techniques for Determining Specific Training Needs : 

Techniques for Determining Specific Training Needs Observation 2. Interviews 3. Questionnaires 4. Appraisal Reviews 5. Front end analysis

Techniques for Determining Specific Training Needs : 

Techniques for Determining Specific Training Needs 1. Observation 1.1 Employee’s performance – source of information 1.2 First hand observation and analysis 1.3 Do not get involved in the work process in any way 1.4 Use a checklist to be more effective 1.5 To identify the strengths & weakness Key advantage of using direct observation You gain the first hand knowledge and understanding of the job and the strengths and weaknesses of the relevant worker.

Techniques for Determining Specific Training Needs : 

Techniques for Determining Specific Training Needs 1. Observation 2.  Interviews 2.1 Number of predetermined questions 2.2 Selecting questions – what you are trying to learn 2.3 Face to face discussion on their impressions of performance Key advantage of using direct observation Obtaining a full understanding of their performance deficiencies

Techniques for Determining Specific Training Needs : 

Techniques for Determining Specific Training Needs Observation 2.  Interviews 3.  Questionnaires 3.1 You create your own questionnaire 3.2 Every employee is asked the identical questions 3.3 Very easy to compile and analyze. Key advantage of using direct observation To obtaining a big picture of a large number of employees

Techniques for Determining Specific Training Needs : 

Techniques for Determining Specific Training Needs Observation 2. Interviews 3. Questionnaires 4. Appraisal Reviews

Different Obstacles Call for Different Solutions : 

Different Obstacles Call for Different Solutions

Performance Analysis is Crucial : 

Performance Analysis is Crucial If people are asking for training, you must do Performance Analysis to determine: What’s causing the problem? Is it a problem that training will fix? Are there less expensive remedies?

Techniques for Determining Specific Training Needs : 

Techniques for Determining Specific Training Needs Observation 2. Interviews 3. Questionnaires 4. Appraisal Reviews 5. Front end analysis

Conducting Best-PracticeFront-End Analysis : 

Conducting Best-PracticeFront-End Analysis

Front End Analysis Differs From Traditional Needs Analysis : 

Front End Analysis Differs From Traditional Needs Analysis

Front-End Analysis : 

Front-End Analysis Analyzing performance problems Analyzing the job / Subject area Analyzing the target group

Front-End Analysis : 

Front-End Analysis 1.1 Defining performance gap ( Current vs. desired performance ) 1.2 Finding possible causes ( Knowledge, Job organization, Motivation ) 1.3 Finding possible solutions ( Instruction, Job aids, Changes in job, Feedback system, Reward structure ) Analyzing performance problems

Front-End Analysis : 

Front-End Analysis Analyzing performance problems Analyzing the job / Task 2.1 Job / Task Analysis Breaking down : Parts of job, duties , tasks Specifying objects and tools for each task Specifying requirements & conditions for skilled performance

Eliminating Knowledge Gaps : 

Eliminating Knowledge Gaps Performance Aids On the Job Training Coaching/Mentoring

Most Performance Problems Can’t Be Solved Just By Training : 

Most Performance Problems Can’t Be Solved Just By Training There are almost always motivational obstacles Positive performance is punishing Negative performance is rewarding There are no consequences at all

Operational/Environmental Obstacles Can Also Prevent Performance : 

Operational/Environmental Obstacles Can Also Prevent Performance Not enough time or resources Existing rules/policies Lack of authority Lack of information Lack of adequate space

Removing Environmental/Operational Obstacles : 

Removing Environmental/Operational Obstacles Reduce Remove Work around

Front-End Analysis : 

Front-End Analysis Analyzing performance problems Analyzing the job / Subject area Analyzing the target group 3.1 Relevant prior knowledge for each task 3.2 Entry level skills 3.3 Motivational factors

Techniques for Determining Specific Training Needs : 

Techniques for Determining Specific Training Needs Observation 2. Interviews 3. Questionnaires 4. Appraisal Reviews 5. Front end analysis

Slide 22: 

Thanking you all ………………..