travel and tourism (pritzzy)

Slide 1: 

Name :- Pritesh Parab Batch No:- H-1 Centre:- Thane Faculty:- Mr.P.Ramakrishnan TRAVEL MANAGEMENT UNIT: 5 & 10

Slide 4: 

Crown Prince Abdullah ascended the throne on King Hussein's death on 7 February 1999. He has gone to great lengths to plan long-term improvements to the economy of Jordan and is one of a new generation of Arab leaders in favour of social and economic reform. He has backed the promotion of women's rights (in 2007, for example, 20% of seats in municipal councils were reserved for women) and actively encouraged information technology, democracy, liberal economic policies and integration with the rest of the world.

Slide 5: 

The King Hussein Mosque Mecca Mall Petra Amra Palace Jabal al- Qala

Slide 7: 

Mecca Mall is one of the biggest shopping malls in the Jordanian capital, Amman. It is located in Mecca Street, and this is the reason the mall was named Mecca Mall. It includes a large number of stores, mostly Women Fashion shops. But it also includes Home Decor stores, Mobile Phone vendors, 22 Restaurants, 8 Cinemas, Video arcades and more.

Slide 9: 

Amra palace was built by the Umayyad caliphates, in the eastern Jordanian desert, as a place for hunting, and relaxation for the caliphs. It was built by the caliph Al Waleed Ben Abdelmalik in (715 AD).It is considered to be the most charming of all the other palaces and the castles in the desert, because of its outstanding construction and the fact that it contains some very beautiful fresco paintings and mosaics, representing the everyday life activities of different periods, and a unique representation of the heavens or 'zodiac'.

Slide 10: 

Jabal al- Qala, also called Citadel Hill is a historic area near the center of downtown Amman, Jordan. Known in Arabic as Jabal al- Qala,  , the L-shaped hill is one of the seven jabals that originally made up Amman. It has been inhabited since the Neolithic period[1], making it among the world's oldest continuously inhabited places. A church atop the hill was built in the A.D. 300s by the Byzantines

Slide 12: 

In June 2000, after years of failing health, President Assad died. Having fallen out with his brother, Rifaat, some years earlier, and with the accidental death of his eldest son, Basil, in 1994, Assad had selected his second son, Bashar, as heir.  Syria pulled its forces out of Lebanon in 2005, after coming under intense international pressure following a UN report that implicated the Syrian Arab Republic in the assassination of former Premier of Lebanon, Rafik Hariri. Both Syria and pro-Syria Lebanese officials were thought to be involved, although this has been strongly denied by Damascus.

Slide 13: 

Aleppo Damascus Citadel Bosra Aleppo Citadel Crac des Chevaliers

Slide 14: 

The second largest town of Syria is Aleppo in the north of the country. Here in the center you find the Citadel, a large medieval fortified palace. Dating back minimum to the 9th century BC it is considered to be one of the oldest and largest castles in the world. Worth seeing are the Grand Mosque, Khans and the Suq, the longest in the Middle East.

Slide 16: 

An attractive place of black basalt stone is Bosra in southern Syria, once the capital of the Roman Province of Arabia Petraea. The large Roman theatre from second century, embedded in an Arab fortress and offering space for 15.000 spectators, is the main attraction. Moreover to see are some old mosques and churches.

Slide 18: 

About two hours from Damascus you see the mightiest and best preserved crusader castle Crac des Chevaliers. It was built in the 12th century to dominate the pass which is the Syrian gateway to the Mediterranean. The castle was extended and strengthened by the monastic order of the Hospitallers and controlled by them for 127 years.

Slide 20: 

The majority of the international community recognizes the Greek-Cypriot administration in Nicosia as the legitimate government of the Republic of Cyprus. Until 2003, this had been led for a decade by Glafkos Clerides, who was then deposed by centre-right Tassos Papadopoulos, and he in turn by Dimitris Christofias in February 2008. The northern occupied part of the island is run by Mehmet Ali Talet, who was elected leader of the Turkish Cypriot community in 2005. President Papadopoulos oversaw the Republic of Cyprus' entry into the European Union in 2004 despite the absence of a political settlement between the two parts of the island. (This had previously been a precondition of Cypriot entry). The principal issue for the Greek-Cypriot government remains the same - how to reunify the island.

Slide 21: 

Wet‘ n Wild Water park, Limassol Kolossi Castle, Limassol Ocean Aquarium, Protaras Kition, Larnaca Tombs of the Kings, Paphos

Slide 22: 

Set in 33 landscaped acres, visitors can enjoy raft rides, inner tube rides, body flumes, speed slides, a lazy river, a wave pool, an activity pool, a children's pool, the "wet bubble" and a 12,00 square foot wave pool.

Slide 23: 

A fine example of military architecture, originally constructed in the 13th century and subsequently rebuilt in its present form in the middle of the 15th century. After the fall of Acre in 1291, it served as the Grand Commander of the Knights of the Order of St John of Jerusalem

Slide 24: 

For those who love the sea and the creatures who live in it, the Ocean Aquarium at Protaras provides the perfect day out. It offers a memorable aquatic adventure that is both educational and entertaining. This amazing world has an equally amazing 1,000 species to enthrall all visitors, young and old alike.

Slide 25: 

An ancient city-kingdom with architectural remains dating back to the 13th century BC. The Church of St Lazarus is also here and is Larnaca's most impressive old building. It stands on the site of the original 9th century church, which itself was built over the tomb of Lazarus.

Slide 26: 

Spread over a vast area, these impressive underground tombs date back to the 4th century BC. They are carved out of solid rock with some being decorated with Doric pillars.

Slide 28: 

An anti-Syrian alliance, led by Saad al-Hariri, son of the assassinated former prime minister Rafik Hariri, won control of Lebanon's parliament following elections in May and June 2005. Fouad Siniora was nominated as prime minister by all but two members of the new parliament. His cabinet was composed of mainly anti-Syrian ministers, as well as a minister from Hezbollah. Lebanon's fragile peace was shattered in July 2006, when Israeli forces attacked Lebanon following the kidnapping of two Israeli soldiers by Hezbollah. Around 1,000 Lebanese were killed and much of the infrastructure destroyed.

Slide 29: 

PIGEON ROCKS Martyr's Statue Jeita Grotto National Museum, Beirut Hamra Street Souk El Tayeb

Slide 30: 

A monumental natural arch jutting up from the Mediterranean. Great place to sit at one of the roadside cafes and watch the sun set.

Slide 31: 

Martyr's Square, east of Nejmeh Square towards Ashrafieh

Slide 32: 

It is a compound of crystallized caves in Lebanon located 20 km north of Beirut in the Valley of Nahr al-Kalb (Dog River). This grotto is made up of two limestone caves, upper galleries and a lower cave through which a 6230 m long river runs. Geologically, the caves provide a tunnel or escape route for the underground river. The total length of the cave is more than 9000 .The grotto accommodates a huge hall with a distance of 108 m from the ceiling till the water level.

Slide 34: 

A less expensive shopping area, the perfect place to do bulk shopping since prices are relatively low.

Slide 35: 

Held every Saturday in the Saifi village downtown between 9AM-2PM, feed your soul as well as your face in Beirut's first organic farmer's market. Promoting traditional methods of farming and preserving, it's a great place to pick up local honey, cheese and breads, plus artisans' crafts

Slide 36: 

Original, signed passport valid for 6 months beyond stay, and with at least one blank visa page available for visa stamp(s). One visa application form per applicant properly completed and signed. Signature must be original on each application. Improperly completed forms may delay the processing of your visa. One recent 2 x 2 passport type photograph(s), in color, front view and with a plain/light background. Proof of departure -- Computer generated flight itinerary from the airline or a travel agency, copy of airline ticket or a corporate letter stating travel plans. A signed letter on the travel agency’s letterhead confirming round-trip booking may also be submitted.

Slide 37: 

Complete the Global Reservation Form. This is Travisa's Service order form. You must include a copy of this form with all other supporting documents. Fees - Consular Fees andTravisa FeesRegular Processing $50.00Rush Processing: $99.00Emergency Processing: $119.00 Visa validity - They are valid for 6 months for single and multiple entries. If multiple entry visa is required, additional fees will apply.   Visa Processing Time - Visas are usually processed in 6 working days.

Slide 38: 

Two applications with one photo each of them (the application forms may be printed out from the WEB site or is available in the embassy) The visa fee has to be paid directly in the embassy  Entry visas are valid for three or six months (from the date of issuance) however, in case of staying longer than 15 days in Syria, the foreigners should register in the foreign department of the district.

Slide 39: 

Valid passport for 30 days, at least, beyond the expiry date of the visa.  A Visa Application Form, in duplicate, duly filled and completed. One passport size photo on each form. One Photostat copy of the front pages of the passport where the identity of the bearer is shown together with the details of the passport (No., Place & Date of issue, Validity … )

Slide 40: 

A Money Order or a Bank Cheque for the relevant amount payable to the “Embassy of Lebanon”. A self-addressed, stamped (or Priority Prepaid) return envelope. Documents in relation to the type of visa requested (hereunder). Health Procedures: All passengers arriving in Lebanon from infected areas should comply with the international health regulations. Passengers arriving from countries suffering from plague, or yellow fever, or cholera should present a vaccination certificate.

Slide 47: 

Some of the In-Flight Services that would be provided are…. Welcome Drink You will be welcomed with a welcome drink which will include juices & cold drinks. Towels You will be welcomed aboard with refreshing cold towels. And if the season demands, we provide hot towels for all our passengers. Sleep Easy You will be provided pillows and blankets on request. All the blankets on flights are hygienically treated and packed to offer you utmost comfort.

Slide 48: 

Reading MaterialYou will be provided with a wide choice of newspapers and magazines. First AidA first-aid kit is available with the cabin crew on all our flights

Slide 49: 

The countries that are selected for the client are Jordan, Syria, Cyprus and Lebanon which are one among the best tourist destinations of the world. The whole trip will be fun packed and useful for the client. The client and his family can enjoy the wide range of cuisine that are provided during the flight. They can explore Jordan which is known as one of the best ever known shopping destination.

Slide 50: 

The whole family can relax at its peak in the wide range of beaches at Cyprus. Lebanon has its historical value and a well established National Museum in Beirut which will help the children in family in their education. Syria is famous for its Aleppo Citadel and Damascus Citadel which are really worth watching and would be a lifetime experience for the entire family.

Slide 51: 

DAY 1 : Flight from Mumbai to Jordan, included meals in flight – dinner & breakfast. DAY2 : Morning arrival to Queen Alia International Airport – Amman, transfer to Amman Marriot Hotel by car. Sometime rest & lunch. Evening Mecca Mall for some shopping. Dinner & back to hotel. DAY3 :morning breakfast & than visit to beautiful city Petra. Whole day there sight seeing. DAY 4 : visit to Jabal al- Qal’a, till evening than back to hotel and from there to railway station, rail route from Jordan to Syria by The Hejaz Railways.

Slide 52: 

Day 5 :morning arrival to Syria, from station to Damascus International Hotel by car, in afternoon visit to Damascus Citadel. Day 6 : morning breakfast and than to Aleppo city there we can see Aleppo Citadel. Night back to hotel. Day 7: morning flight to Cyprus, than to Palm Peach Hotel & bungalows. A personal bungalow booked with swimming pool. By after noon visit to Wet ‘n Wild water park .whole day fun there. Day 8: Ocean Aquarium

Slide 53: 

Day 9 : cruise from Cyprus to Lebanon. On arrival to Lebanon to Palm Beach Hotel(Beirut). Day 10 :National Museum of Beirut, Hamra Street, Pigeon Rocks. Day 11 : Jeita Grotto, Martyr’s Statue. Back to Mumbai by night flight.

Slide 56: 

Import allowance: • 200 cigarettes or 25 cigars or 200g of tobacco (a charge of JD3.75 for each additional 200 cigarettes, up to a maximum of 2,000). • 1l of alcohol (a charge of JD2.91 for each additional litre, up to a maximum of 4l). • One or two opened bottles of perfume and a reasonable amount of eau-de-cologne or lotion in opened bottles for personal use only. • Gifts up to the value of JD50 or the equivalent of US$150.

Slide 57: 

Restricted Items: Firearms, sporting guns and other weapons require prior approval from both country of origin and destination. They may be carried as checked baggage only. Prohibited Imports: Narcotics.

Slide 58: 

Import allowance: • 200 cigarettes or 50 cigarillos or 25 cigars or 250g of tobacco. • 30g perfume for personal use. • 570ml of spirits. • 500ml of lotion and 500ml of eau de cologne. • Gifts worth up to S£250.

Slide 59: 

Prohibited Imports: Firearms and ammunition; live, frozen or stuffed birds, or any bird-derived products.

Slide 60: 

Import allowance: • 200 cigarettes or 50 cigars or 250g of tobacco. • 1l of spirits (over 22% volume) or 2l of fortified wine or sparkling wine, 2l of still wine. • 50g of perfume and 250ml of eau de toilette. • Goods (excluding jewellery) up to €175. The limit is reduced to €90 for travelers under 15 years of age.

Slide 61: 

Import allowance: • 800 cigarettes or 50 cigars or 100 cigarillos or 1,000g of tobacco.• 2l of champagne, whisky or cognac (or any other similar products) or a maximum of 4l of other alcoholic beverages.• 1l of eau de cologne and 100g of perfume.• Personal belongings not exceeding £2,000,000.• Prescribed dosages for medicine.Note: Those aged under 18 years are permitted half the specified quantities for duty free except tobacco and alcoholic beverages, which are forbidden.

Slide 62: 

Prohibited Imports: Arms, ammunition, narcotics, immoral publications and recordings. Prohibited Exports: Arms, ammunition, narcotics, archaeological pieces and currencies. Antiques without an export license.

Slide 63: 

The International Air Transport Association is an international industry trade group of airlines headquartered in Montreal, Quebec, Canada, where the International Civil Aviation Organization is also headquartered. The main objective of the organization is to assist airline companies to achieve lawful competition and uniformity in prices. The Director General is Giovanni Bisignani. ATA was formed in April 1945, in Havana, Cuba. It is the successor to the International Air Traffic Association, founded in The Hague in 1919, the year of the world's first international scheduled services. At its founding, IATA had 57 members from 31 nations, mostly in Europe and North America. Today it has over 240 members from more than 140 nations in every part of the globe.

Slide 64: 

Implement IATA Safety Audit for Ground Operations (ISAGO), conducting at least 60 station audits and 8 headquarters audits Develop plan to address future airline training and qualification requirements Achieve a reduction of at least 6 million tones of CO2 from operations and infrastructure Implement a strategy to reach carbon neutral growth Develop standards and guidelines for an industry carbon offset program and pilot it with at least 6 airlines in four different regions

Slide 65: 

Achieve 100% E-Ticketing penetration in IATA Billing and Settlement Plan (BSP) on 1 June 2008 and implement a program to eliminate remaining paper documents by developing an electronic multi-purpose document (EMD) Ensure 130 airports offer Common Use Self-Service (CUSS) facilities by end 2008 and that 200 airlines are Bar Coded Boarding Pass (BCBP)-enabled Implement e-freight pilots at 8 additional locations (14 total) by end 2008 Conduct 2 pilots in each area of Fast Travel Launch the Baggage management Improvement Program (BIP) at 6 airports Achieve savings/cost avoidance of $1.5 billion in industry taxes, charges and fuel fees, including at least $800 million in real cost reduction Launch four new initiatives to reduce airline costs and improve service.

Slide 66: 

The International Civil Aviation Organization (ICAO), an agency of the United Nations, codifies the principles and techniques of international air navigation and fosters the planning and development of international air transport to ensure safe and orderly growth. Its headquarters are located in the Quarter International of Montreal, Canada. The ICAO Council adopts standards and recommended practices concerning air navigation, prevention of unlawful interference, and facilitation of border-crossing procedures for international civil aviation. In addition, the ICAO defines the protocols for air accident investigation followed by transport safety authorities in countries signatory to the Convention on International Civil Aviation, commonly known as the Chicago Convention

Slide 67: 

Ensure the safe and orderly growth to international civil aviation throughout the world. Encourage the arts of the aircraft design and operation for the peaceful purposes. Encourage the development of the railways, airports and navigation facilities for ICAO. Meets the needs of the people of the world for safe regular efficient, economical air transport. Prevent economic waste caused by unreasonable competition. Ensure that the rights of the contracting country has a fair opportunity to operate international airlines Promote safety of flight in international air navigation Promote generally the development of all aspects of International civil aeronautics

Slide 68: 

The United Federation of Travel Agents’ Associations (UFTAA) emanates from the Universal Federation of Travel Agents’ Associations created in Rome, Italy, on November 22nd, 1966. UFTAA was originally founded as a result of a merger of two large world organizations, FIAV and UOTAA, recognizing the need to unify travel agencies and tour-operators into one international federation. In 1989, coming from Brussels, UFTAA set up its General Secretariat in the Principality of Monaco. UFTAA started its operation as a Confederation on January 1st, 2003. It is a non-profit Confederation of international scope, representing Regional Federations comprising some 80 national associations.

Slide 69: 

To unite and consolidate the Federations of Travel Agents’ National Associations and to globally enhance the interests of their members To represent the travel agents’ activities before various world-wide bodies, governmental authorities and suppliers To work towards the adoption of measures that will ease travel for the consumer and to offer services to its member federations

Slide 70: 

To be an investigation and information centre supporting the member Federations’ work and to offer information for technological development To offer, as a voluntary mechanism, an arbitration service which assists in solving conflicts resulting from commercial relations for which amicable settlement cannot be reached To organize a world congress of travel agents and other meetings necessary to the exchange and transmission of knowledge.

Slide 71: 

PATA has been privileged to represent the travel and tourism industry of Asia Pacific for more than half a century. It is a region so vast and varied that one could spend a lifetime exploring it.   Founded : 1951 Founder member : 44 First conference: 1952 Head quarters established in :1953 at Sanfrancisco USA

Slide 72: 

PATA promotes developing and facilitating travel to and within the Pacific area region and the South-East Asia region including India. It provides the meeting point for all the people involved in the travel trade and all the activities related to it from a large number of countries. It assists small and upcoming destinations to develop their infrastructure, providing expertise, planning group travel schemes, destinations, hotels operations and discounts. The annual conferences of PATA and its workshops provides greater scopes to its member to share their ideas and exchange views about tourism promotion in their respective countries.

Slide 73: 

The Warsaw Convention is an international convention which regulates liability for international carriage of persons, luggage or goods performed by aircraft for reward. Originally signed in 1929 in Warsaw (hence the name), it was amended in 1955 at The Hague and in 1975 in Montreal. United States courts have held that, at least for some purposes, the Warsaw Convention is a different instrument from the Warsaw Convention as Amended by the Hague Protocol In particular, the Warsaw Convention: mandates carriers to issue passenger tickets; requires carriers to issue baggage checks for checked luggage

Slide 74: 

In particular, the Warsaw Convention: mandates carriers to issue passenger tickets; requires carriers to issue baggage checks for checked luggage; creates a limitation period of 2 years within which a claim must be brought (Article 29); and limits a carrier's liability to at most: 250,000 Francs or 16,600 Special Drawing Rights (SDR) for personal injury; 17 SDR per Kilogram for checked luggage and cargo, 5,000 Francs or 332 SDR for the hand luggage of a traveler.

Slide 75: 

The Convention on International Civil Aviation, also known as the Chicago Convention, established the International Civil Aviation Organization (ICAO), a specialized agency of the United Nations charged with coordinating and regulating international air travel. The Convention establishes rules of airspace, aircraft registration and safety, and details the rights of the signatories in relation to air travel. The Convention also exempts air fuels from tax. The document was signed on December7, 1944 in Chicago, Illinois, by 52 signatory states. It received the requisite 26th ratification on March 5, 1947 and went into effect on April 4,1947, the same date that ICAO came into being. In October of the same year, ICAO became a specialized agency of the United Nations Economic and Social Council (ECOSOC). The Convention has since been revised eight times (in 1959, 1963, 1969, 1975, 1980, 1997, 2000 and 2006). Links to all versions of the document can be found in the external links section.

Slide 76: 

The first and foremost reason is that we have made this especially for Mr.D’souza It is not a common package for every clients. We consider each and every package individually. We have designed your package purely depending on your personal interest. And we make sure that you get the best service through out your journey and you have a pleasant holiday. Our package includes all the local transportation in each country. Package includes meals like lunch, dinner etc..

Slide 77: 

Another thing that we have given the priority to is your safety and security. We have selected the countries keeping the political condition prevailing there in mind. So we make sure that you and your family is safe. And we are providing you the best package at a very reasonable rate. We do provide free tickets to sentosa 4D theatre as a gift. More over we have direct contacts with the airline and also with hotels. There are no third party between us and airlines or hotels. our own staff will come at each country to help you and serve you through out your journey. We will make sure that the package will be very interesting, safe , fun packed at the same time affordable for you.

Slide 78: 

COUNTRIES Greece Spain {*Mode of transportation-Cruise} Italy France

Slide 80: 

Acropolis of Athens Plaka Market Red Beach Temple of Zeus Vlihada Beach

Slide 82: 

Picasso Museum Pamplona Guell Park Caves of Drach Toledo

Slide 84: 

Leaning Tower of Pisa Vatican museum Italian Opera Piazza Navona Mount Etna Volcano

Slide 86: 

Eiffel Tower Disneyland Flea Market Versailles and its Chateau Grand Theatre - Opera National de Bordeaux

Slide 87: 

Passport must be valid for at least 3 months beyond date of departure Schengen Visa Yellow fever certificate if arriving from infected areas. Exempt infants under 6 months.

Slide 88: 

A valid Passport Schengen Visa No compulsory vaccinations however check travelers have up to date tetanus & polio immunizations.

Slide 89: 

Passports must be valid for at least 3 months from the expiry of the visa Schengen Visa No compulsory vaccinations and immunizations needed

Slide 90: 

A valid passport up to 3 months from the expiry of the visa Schengen Visa No compulsory vaccination and immunization needed

Slide 91: 

Countries that we have selected Greece, Spain, Italy and France need only few documents to travel because we are carrying a common visa that is Schengen Visa instead of carrying individual Visa’s for each country. A Schengen visa allows the holder to travel freely within the Schengen countries for a maximum stay of up to 90 days in a 6 month period.

Slide 92: 

The Schengen Visa has made traveling between its 15 European member countries much easier and less bureaucratic. Traveling on a Schengen Visa means that the visa holder can travel to any (or all) member countries using one single visa, thus avoiding the hassle and expense of obtaining individual visas for each country. This is particularly beneficial for persons who wish to visit several European countries on the same trip. The Schengen visa is a “visitor visa”. It is issued to citizens of countries who are required to obtain a visa before entering Europe. The purpose of the visit must be leisure, tourism, or business. Upon the issuance of the visa, the visa holder is allowed to enter all member countries and travel freely throughout the Schengen area.

Slide 93: 

Austria, Germany, Belgium, Denmark, Finland, France, Greece, Iceland, Italy, Luxemburg, Norway, Portugal, Spain, Sweden, Netherlands

Slide 94: 

The Pacific Asia Travel Association (PATA) is a membership association acting as a catalyst for the responsible development of the Asia Pacific travel and tourism industry. In partnership with PATA’s private and public sector members, we enhance the sustainable growth, value and quality of travel and tourism to, from and within the region Even with the clarity of vision that hindsight provides, it would be difficult to imagine a better time to have started the Pacific Interim Travel Association* than that chosen by the organizers and 91 delegates to the First Pacific Area Travel Conference in 1952. They had displayed an uncanny sense of timing in addressing an issue whose time had come, which, in the largest sense, was developing travel to the Pacific region.

Slide 95: 

By the early 1950s those who had an interest in the region were facing a tremendous range of opportunities. In 1952, commercial use of the jet airplane was still several years away and so was the explosion in Pacific travel that would occur in the 1960s. However, the Pacific Area Travel Conference of 1952 began to lay the essential foundation for the boom years to follow. Fast forward to the present and travel and tourism is viewed by many notable economists to be one of the great growth industries of the 21st century. The Pacific Asia Travel Association (PATA)’s advantage is that it continues to influence the direction the industry takes through its unique membership structure of public-sector tourism organizations; air, land and sea carriers; and organizations engaged in the production, distribution, financing, consulting, educating and other technical aspects of the travel industry.

Slide 96: 

The theme “Proud Past, Promising Future” was adopted for the 50th PATA Annual Conference in 2001, during which members reflected on their Association’s achievements. PATA has unquestionably contributed to the sustainable development and success of travel and tourism in both the Pacific and Asia; has become the leader of Asia Pacific travel and tourism. The story of PATA is the story of the Association’s dedicated people – its members, officers, board and staff.

Slide 97: 

First and foremost, I would like to thank Frankfinn Institute of Air Hostess Training for furnishing us with such an assignment in which I was able to put my labors and showcase my knowledge of whatever I learnt from the subject. Secondly, I would say thanks to my Travel and Tourism faculty Mr. P. Ramakrishnan sir, who had been magnificent with his skills and by providing us with his vast knowledge about the travel and tourism industry. Sir developed my knowledge and skills regarding the industry and also solved all my queries regarding the assignment.