logging in or signing up service delivery process prithab29 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 725 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: February 22, 2011 This Presentation is Public Favorites: 0 Presentation Description its a ppt of mc donals with primary data Comments Posting comment... Premium member Presentation Transcript Slide 1: SERVICE DELIVERY PROCESSSlide 2: WELCOME TO THE WORLD OF McDonald’s Presented By: PRITHA BHATTACHARYYA ROLL NO. 25Slide 3: McDonald's History INDIA Entered in India 1996 McDonald's India is a 50 – 50 JV partnership between MCDONALD’S CORPORATION (U.S.A) and two Indian businessman Amit Jatia and Vikram Bakshi Trained extensively with their Indian management team in Indonesia and US before launch The entire menu was changedSlide 4: McDonald's History INDIA 90% of McDonald's business is owned and run by independent franchisees in India Actively Involver in many social activities like CHILD EDUCATION etc.Slide 5: First McDonald’s at IndiaSlide 6: McDonald’s Family Restaurant (Moujewanowrie) Manager:-Mr. Pawn Dorle Cashier:- Mr. Sunil Workers:-Men-18 Women-10 Timing:-7am to 9pm Self service Dress Code Home DeliverySlide 7: Service Delivery Kitchen video system Already all is half manufacture Walking Chiller temp -0.4 to -9.4 Chicken patty Fish patty Ultra Heat cabinetTechnique used to give better service: Technique used to give better service Kitchen Video System Walking Chiller Cleanliness :- AMH(Anti microbiological Hand wash) Hand Wash Tracking Book Record Cloth:- Red- non veg Green- VegSlide 9: Veg Menu McVeggie ™ McAloo Tikki ™ Paneer Salsa Wrap Crispy Chinese Veg McCurry Pan™ Pizza McPuff ™Slide 10: Non- Veg Menu Chicken McCurry McChicken Fiet-O-Fish Chicken Mexican Wrap Chicken McGrill Chicken Maharaja MacSlide 11: Frozen Desserts Soft Serve Cone Mc Swirl Soft Serve Flavor Burst FloatsSlide 12: PromotionSlide 13: PlaceSlide 14: Price This is the most important part of the marketing mix & it is the only part which generates revenue. McDonald’s came up with a very catchy punch line “ Aap ke zamane mein ,baap ke zamane ke daam”. This was to attract the middle and lower consumersSlide 15: BYE BYE SEE U AT McDonald’S Thanking you You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
service delivery process prithab29 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 725 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: February 22, 2011 This Presentation is Public Favorites: 0 Presentation Description its a ppt of mc donals with primary data Comments Posting comment... Premium member Presentation Transcript Slide 1: SERVICE DELIVERY PROCESSSlide 2: WELCOME TO THE WORLD OF McDonald’s Presented By: PRITHA BHATTACHARYYA ROLL NO. 25Slide 3: McDonald's History INDIA Entered in India 1996 McDonald's India is a 50 – 50 JV partnership between MCDONALD’S CORPORATION (U.S.A) and two Indian businessman Amit Jatia and Vikram Bakshi Trained extensively with their Indian management team in Indonesia and US before launch The entire menu was changedSlide 4: McDonald's History INDIA 90% of McDonald's business is owned and run by independent franchisees in India Actively Involver in many social activities like CHILD EDUCATION etc.Slide 5: First McDonald’s at IndiaSlide 6: McDonald’s Family Restaurant (Moujewanowrie) Manager:-Mr. Pawn Dorle Cashier:- Mr. Sunil Workers:-Men-18 Women-10 Timing:-7am to 9pm Self service Dress Code Home DeliverySlide 7: Service Delivery Kitchen video system Already all is half manufacture Walking Chiller temp -0.4 to -9.4 Chicken patty Fish patty Ultra Heat cabinetTechnique used to give better service: Technique used to give better service Kitchen Video System Walking Chiller Cleanliness :- AMH(Anti microbiological Hand wash) Hand Wash Tracking Book Record Cloth:- Red- non veg Green- VegSlide 9: Veg Menu McVeggie ™ McAloo Tikki ™ Paneer Salsa Wrap Crispy Chinese Veg McCurry Pan™ Pizza McPuff ™Slide 10: Non- Veg Menu Chicken McCurry McChicken Fiet-O-Fish Chicken Mexican Wrap Chicken McGrill Chicken Maharaja MacSlide 11: Frozen Desserts Soft Serve Cone Mc Swirl Soft Serve Flavor Burst FloatsSlide 12: PromotionSlide 13: PlaceSlide 14: Price This is the most important part of the marketing mix & it is the only part which generates revenue. McDonald’s came up with a very catchy punch line “ Aap ke zamane mein ,baap ke zamane ke daam”. This was to attract the middle and lower consumersSlide 15: BYE BYE SEE U AT McDonald’S Thanking you