logging in or signing up communication prachigupta787 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 3875 Category: Education License: All Rights Reserved Like it (5) Dislike it (0) Added: April 21, 2009 This Presentation is Public Favorites: 4 Presentation Description No description available. Comments Posting comment... By: monty009 (19 month(s) ago) nice Saving..... Post Reply Close Saving..... Edit Comment Close By: chikoo (31 month(s) ago) it is real communication definition Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript Classification of communication : Classification of communication Downward Non verbal Upward Informal Formal Horizontal On the basis of expression : On the basis of expression There are two types of communication. These are as follows- Verbal Non-verbal Verbal communication : Verbal communication Verbal communication also divided into two parts- Oral Written Oral communication : Oral communication It occurs through words the spoken words. In oral communication , the two parties to communication , the sender and the receiver , exchange their views through speech ,either in face to face communication between individual and individual ,or between an individual and the group, or any mechanicals or electrical device. Advantages of oral communication : Advantages of oral communication 1.Immediate feedback-the biggest advantage of oral communication is that it provides immediate feedback to both the sender and the receiver. 2.Time saving- oral communication is very fast. It saves the time involved in writing the message. 3.Economical – oral communication save the money spent on stationery in any organization. : 4.Personal touch-oral communication build upon healthy climate in the organization by bringing superiors and subordinates. 5.flexibility- oral communication provides an opportunity to the speaker to correct himself and make himself clear by changing his voice, pitch, tone,etc. Slide 7: 6.Secrecy – oral message can be more easily kept confidential than written messages. 7.Group communication- oral communication is extremely useful for communicating with groups in meetings, conferences,etc. Limitations of oral communication : Limitations of oral communication 1.Poor retention-the listner cannot retain oral message in his memory for a long period of time . The speaker himself may not recall what he actually said. 2.No record- oral communication provides no record for future reference. 3.Time consuming-oral communication may not always time saving. Slide 9: 4.Misunderstanding – oral communication are likely to be misunderstood due to poor vocal expression and noise. 5.Lengthy messages- it is not suitable for lengthy messages. 6.Lack of responsibility-oral message are not recorded .therefore, it becomes difficult to hold persons responsible for mistakes,inaccuracy. Make oral communication effective : Make oral communication effective 1.Clarity 2.Brevity 3.Right words 4.Understand the listner 5.Natural voice 6.Logical sequence Written communication : Written communication Written communication is often resorted to by the management for messages that are lengthy and have to be made permanent. written communication involves transmission of information through letters, notices, circulars, memos,reports, etc. Advantages of written communication : Advantages of written communication 1.Wide acces- written communication is the most economical and probably the only means of communication when the sender and receiver of the message are separated by long distances. 2.Precision and accuracy- written messages are prepared with due thought and care. 3.Repetition – written messages can be read again and again. Slide 13: 4.Permanent record-written communication provides permanent record for future reference. Such written message records of policy decisions and performance in the past serve as a good guide for decision making and planning in future. 5.Lengthy message-written communication is very suitable for transmitting lengthy messages. 6.Convenience –the personal presence of neither the sender nor the receiver of message at a certain place at the same time is necessary. Limitations of written communication : Limitations of written communication 1.Time consuming- in addition to the time involved in sending written messages, time has to be spent in putting the message in writing. 2.Costly –written communication is very costly than oral communication. 3.Lack of secrecy- it is difficult to keep written messages completely secret. Slide 15: 4.Rigidity – written communication lacks flexibility. On the spot clarifications and adjustments cannot be made. 5.Impersonal –written communication tend to be formal and there is lack of personal touch. 6.Delayed feedback-immediate feedback is not possible in case of written communication. You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
communication prachigupta787 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 3875 Category: Education License: All Rights Reserved Like it (5) Dislike it (0) Added: April 21, 2009 This Presentation is Public Favorites: 4 Presentation Description No description available. Comments Posting comment... By: monty009 (19 month(s) ago) nice Saving..... Post Reply Close Saving..... Edit Comment Close By: chikoo (31 month(s) ago) it is real communication definition Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript Classification of communication : Classification of communication Downward Non verbal Upward Informal Formal Horizontal On the basis of expression : On the basis of expression There are two types of communication. These are as follows- Verbal Non-verbal Verbal communication : Verbal communication Verbal communication also divided into two parts- Oral Written Oral communication : Oral communication It occurs through words the spoken words. In oral communication , the two parties to communication , the sender and the receiver , exchange their views through speech ,either in face to face communication between individual and individual ,or between an individual and the group, or any mechanicals or electrical device. Advantages of oral communication : Advantages of oral communication 1.Immediate feedback-the biggest advantage of oral communication is that it provides immediate feedback to both the sender and the receiver. 2.Time saving- oral communication is very fast. It saves the time involved in writing the message. 3.Economical – oral communication save the money spent on stationery in any organization. : 4.Personal touch-oral communication build upon healthy climate in the organization by bringing superiors and subordinates. 5.flexibility- oral communication provides an opportunity to the speaker to correct himself and make himself clear by changing his voice, pitch, tone,etc. Slide 7: 6.Secrecy – oral message can be more easily kept confidential than written messages. 7.Group communication- oral communication is extremely useful for communicating with groups in meetings, conferences,etc. Limitations of oral communication : Limitations of oral communication 1.Poor retention-the listner cannot retain oral message in his memory for a long period of time . The speaker himself may not recall what he actually said. 2.No record- oral communication provides no record for future reference. 3.Time consuming-oral communication may not always time saving. Slide 9: 4.Misunderstanding – oral communication are likely to be misunderstood due to poor vocal expression and noise. 5.Lengthy messages- it is not suitable for lengthy messages. 6.Lack of responsibility-oral message are not recorded .therefore, it becomes difficult to hold persons responsible for mistakes,inaccuracy. Make oral communication effective : Make oral communication effective 1.Clarity 2.Brevity 3.Right words 4.Understand the listner 5.Natural voice 6.Logical sequence Written communication : Written communication Written communication is often resorted to by the management for messages that are lengthy and have to be made permanent. written communication involves transmission of information through letters, notices, circulars, memos,reports, etc. Advantages of written communication : Advantages of written communication 1.Wide acces- written communication is the most economical and probably the only means of communication when the sender and receiver of the message are separated by long distances. 2.Precision and accuracy- written messages are prepared with due thought and care. 3.Repetition – written messages can be read again and again. Slide 13: 4.Permanent record-written communication provides permanent record for future reference. Such written message records of policy decisions and performance in the past serve as a good guide for decision making and planning in future. 5.Lengthy message-written communication is very suitable for transmitting lengthy messages. 6.Convenience –the personal presence of neither the sender nor the receiver of message at a certain place at the same time is necessary. Limitations of written communication : Limitations of written communication 1.Time consuming- in addition to the time involved in sending written messages, time has to be spent in putting the message in writing. 2.Costly –written communication is very costly than oral communication. 3.Lack of secrecy- it is difficult to keep written messages completely secret. Slide 15: 4.Rigidity – written communication lacks flexibility. On the spot clarifications and adjustments cannot be made. 5.Impersonal –written communication tend to be formal and there is lack of personal touch. 6.Delayed feedback-immediate feedback is not possible in case of written communication.