PRESENTATION SKILLS and DELIVERY

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PREPARING AND DELIVERING HIGH-IMPACT PRESENTATIONS : 

PREPARING AND DELIVERING HIGH-IMPACT PRESENTATIONS For the leaders of Zuellig Pharmalink

SETTING THE FOUNDATION : 

SETTING THE FOUNDATION BASIC CHARACTERISTICS OF COMMUNICATION Is a process If function of the receiver It is irreversible and unrepeatable It imposes responsibility

SETTING THE FOUNDATION : 

SETTING THE FOUNDATION COMPONENTS OF COMMUNICATION The Message The Speaker The Channel The Listener The Feedback The Environment The Noise

Oral Communication Skills : 

Oral Communication Skills If you don’t know how to speak, don’t

Anatomy of the spoken word : 

Anatomy of the spoken word Volume: how loud the sound is Pitch: high or low Tone: quality of voice

Speaking Clearly : 

Speaking Clearly Articulation- production of individual sounds Pronunciation- combining individually articulated sounds to from an understandable word Speed- how fast or slow a person speaks Inflection-emphasis placed on a word to create meaning

Common Problems in Speaking : 

Common Problems in Speaking Inaudible voice Monotonous voice Mispronunciation Words dropping off at end of sentence Use of “ahs” and other crutch words

Using your voice for impact : 

Using your voice for impact To be heard…… project your voice to the last person at the back To project excitement and enthusiasm…….. Speak faster and louder at higher pitch To emphasize a word….. Use appropriate inflection and pause

Using your voice for impact : 

Using your voice for impact To make a dramatic point…… deliberately speak slower at a lower pitch repeat at higher pitch To have an impact Vary…….vary pause….vary vary

Have you heard yourself lately? : 

Have you heard yourself lately? If not, you probably…….. Talk slower than you think Speak in a monotonous manner Mispronounce some important words Have a regional accent Use “ahs” and other crutch words

Developing your speaking voice : 

Developing your speaking voice Listen….to others and to your own Identify your weaknesses and work on them Practice in day to day conversation Do breathing exercises Sing

Non-verbal Communication Skills : 

Non-verbal Communication Skills Your body speaks louder than your voice

Facial Expressions and eye contact: connecting with your audience : 

Facial Expressions and eye contact: connecting with your audience “You can’t face your problem if your problem is your face.” Gary Lising

About facial expressions : 

About facial expressions It betrays how you feel The facial expression of your audience is a mirror of your own What you can do: Smile Be sincerely interested in your audience

Gestures and movement: making the message clearer : 

Gestures and movement: making the message clearer

The proper posture : 

The proper posture Stand evenly on both feet Set feet shoulder-width apart Move one foot slightly forward Let arms hang loosely on side

Enhancing the message with your gestures : 

Enhancing the message with your gestures Use it to describe things Use it to enumerate points of your message Use it to add drama to your message Use it instead of pointers Let it flow with your presentation

Gestures : 

Gestures Pointing only with one finger Using repetitive gestures Clasping your hands in tension Hands in fig leaf position Hands on waist Arms crossed Hands at the back Hands in pocket

Eye Contact : 

Eye Contact Your goal: To make eye contacts with as many people in the audience as often as possible Your methods: Scan- focus –scan Cover the corners

Understanding the attentionspan of the audience : 

Understanding the attentionspan of the audience

Attention span: what you should know……. : 

Attention span: what you should know……. A person can “tune-out” within 2 minutes Team Motivation speeches are designed in 7 minutes Executive attention span is 6 minutes 12-minute secret of vaudeville Threshold for passive listening is 30 minutes

ORGANIZING AROUND THE ATTENTION SPAN : 

ORGANIZING AROUND THE ATTENTION SPAN Timing for speeches 15- 30 min w/o visual aids 30-45 min w visual aids For seminars….break up into 30-45 min modules For group presentations…5-7 min for each presentor Average 3 min per slide

The first 90 seconds : 

The first 90 seconds You can establish your credibility or lack of it You can make the audience relax or anxious You can establish rapport or keep them aloof You can make them eagerly anticipate the rest of your presentation or make them wish that it’s over soon.

Breaking the ice : 

Breaking the ice The best way to put your audience at ease is to put yourself at ease first

POWER OPENERS : 

POWER OPENERS Question Quotation Startling Statement Paint a Picture Crack a joke

FORMS OF SUPPORT : 

FORMS OF SUPPORT Quotation Experience Illustration/ Analogy/ Simile/ Metaphor Statistics Exhibit

USE OF WORDS : 

USE OF WORDS Repeat for emphasis and drama Borrow a popular line Be audience-oriented Use the right words or phrases Round up numbers Use memorable lines that the audience can bring home

USE OF WORDS : 

USE OF WORDS Drop irrelevant or boring details Avoid technical jargon or acronyms Avoid cliches Don’t use information you cannot verify Avoid qualifiers Replace words you can’t pronounce properly

Practice, practice, practice : 

Practice, practice, practice

HOW TO PRACTICE : 

HOW TO PRACTICE Print your manuscript Read aloud your presentation Run through your visuals

When things go wrong….. : 

When things go wrong….. Don’t panic Talk about Murphy’s law Call a break Consult the audience when applicable Decide on a course of action and execute

Closing with a bang : 

Closing with a bang Learn from the concert performers Schedule Q and A prior to last few slides Guide your audience from your last slide to your closing Deliver your last slides with impact

REMEMBER…… : 

REMEMBER…… Preparation: Be thorough Medium: Be judicious Delivery: Be passionate ……..for that high-impact presentation