InTouch Demo Presentation 090708

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Welcome to InTouch Solutions“Designed to make life easier"

Who is InTouch? : 

Who is InTouch? InTouch is a “Personal Assistant” service, designed to make life easier. InTouch’s foundation company (Telephony Partners) was started some 13 years ago The company is made up of three distinct experiences, they are; 12 years in telephony services and communications 15 years involvement in multi level marketing businesses 26 years in the automotive industry specifically F&I products.

Mission Statement : 

Mission Statement “To provide a really “Cool” customer benefit product that would specifically compliment, but differentiate and enhance someone else’s product or service, while at the same time deliver exceptional customer satisfaction along with improved profits for our partners and associates”

What are the InTouch Competencies? : 

What are the InTouch Competencies? The very best Phone Concierge Service on the market Provide an almost limitless list of services to customers (See Sample of Services in the Web-site). Flexible SMS (Text) Services Improve our partners’ product sale performance Save advertising costs for their customers More focused and direct (to customer) advertising Provide Gift programs that can be used for “Rewards” or “Apologies”

What does InTouch do? : 

What does InTouch do? The easiest way to fully understand this is to walk around the web-site at www.intouch-solutions.com. InTouch improves and enhances its partners products and services, making them easier to sell and generating more volume and ultimately more income. InTouch allows its partners to private-label its program, enabling them to leverage it under their brand as a proprietary benefit. InTouch is one of, if not the most powerful Dealership marketing tools available today

What does InTouch do? : 

What does InTouch do? Other items on the InTouch list of benefits include: Private labelling for all relationships in the program SMS (Text message) communications with: Administrators Agents Dealers Dealership Staff, and All Customers Saves Dealership Advertising costs Promotes the Dealership at least twice on every customer call Grows the Dealership customer base Makes the primary product easier to sell Provides easy administration processes and performance tracking. Either as individual groups or the entire list all at once as a blast text.

How does InTouch Work? : 

How does InTouch Work? Customers call InTouch from their Cell phone at anytime (24/7/365) from anywhere, and ask us anything InTouch will identify the customer by name and promote the Dealership. InTouch will give them answer/s to their inquiries, either on the spot verbally or by sending them a text or email message, or all three. InTouch will thank them for calling and again identify the Dealership as the provider of the service.

How does InTouch Work, cont… : 

How does InTouch Work, cont… Some of the Cell Phone services we perform are; Turn by turn directions Call Connect General Knowledge Message Alert Travel Arrangements Car Rentals Restaurant Recommendations Wake up calls News Headlines And much, much more!!

How InTouch thinks it can help you : 

How InTouch thinks it can help you Give you Product Differentiation (lock in your existing customers) Help you to open new markets (Have something different to offer customers) Overcome the “Loyalty” factor (Even if your competitor did nothing wrong) Give you something NEW for your Agents and Dealers Lead the market

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Some other advantages of InTouch

Direct Communication with Customers. (SMS, Text Messaging) : 

Direct Communication with Customers. (SMS, Text Messaging) The average Dealers spends somewhere around $20,000 to $50,000 per month on various forms of advertising to attract new and existing customers to their store. Generally this type of advertising is “hit & miss” as the Dealer is hoping their customers catch the ad and subsequently respond. The InTouch program includes the opportunity for Dealers to send an SMS to everyone of their customers every single month with a specific message which they can confidently know the customer will receive. This may be done as a single text to a single customer or a blast text to all customers. It may be to promote a new model vehicle or maybe a 10% discount in the service department for this week. Whatever it is, it will reach the customer within ten (10) seconds. Dealers may also purchase additional batches of the SMS service

SMS (Text Messaging) : 

SMS (Text Messaging) Send a single Text to each customer, at least once each month. Send a Text to those customers who live in a specific Zip Code. Send a Blast Text to all Customers who have an InTouch product. Purchase additional blocks of Text credits to use in other parts of the Dealership. For example you can send a text to a customer to: Thank them for purchasing a Vehicle Send them a Service Reminder Text them with the “special” of the week And lots more

Improved Product Sales : 

Improved Product Sales Customers who have purchased a Vehicle in the last 10-15 Years have become accustomed to all of the products sold from the F&I Office. If they have not made a claim on these products, they may question the value of having the products a second or third time and as such sales and profit will diminish. In addition, most if not all of the products sold from the F&I office are NOT tangible at the point of sale. InTouch coupled with a traditional F&I product such as a Vehicle Service Contract Makes the product different from previous purchases of the same product, and The customer has a really “cool” tangible product, they can use immediately.

How does InTouch work with you? : 

How does InTouch work with you? Select a products you want to enhance Determine which InTouch package you wish to add to your selected product. (Standard is 12 months and/or 240 minutes) The seller of your product (F&I Manager) activates the InTouch service when he/her sells your product When the customer is activated we send them a welcome message by email and by text and “light them up” Now the customer can start using their own InTouch “Personal Assistant”

How the Hierarchy Works : 

How the Hierarchy Works You You Next Level Next Level Next Level Dealer Dealer Dealer Dealer Dealer Dealer Customers

The Benefits : 

The Benefits . Customer Dealer Associated Sales Person The Value Proposition You

Customer (End User) : 

Customer (End User) Has the use of their own Personal Assistant 24/7/365 Has something that is immediately “tangible” from the purchase of your product. Has the opportunity to enrol their family & friends into the services Has the opportunity to access “Message Alert” Has the opportunity to make their life easier

Dealer : 

Dealer Give their customer more reasons to buy theirs and YOUR product. Give their customer something “tangible” immediately Gets one SMS per customer per month with each product Has the ability to communicate (via SMS) with all of their customers directly, knowing the message reached them. (Time 10 seconds) Improves direction and cost of advertising Widens customer base by communicating with the customers family, friends and companions Easy administration process Improved sales, improved income and improved customer satisfaction!

Associated Sales People : 

Associated Sales People Have a fresh new product for the market Has the opportunity to overcome the Loyalty factor Gets a low cost, high benefit product upgrade Has a means to more effectively communicate with Dealership staff Can sell their products easier Has the ability to “Lock-in” Dealers More sales, more commission!

You : 

You Deliver a fresh new product to your Customer Base Have the ability to attract and acquire new business from target clients. (Overcome the loyalty factor) Stand out from the crowd. Become a more attractive option Have the ability to communicate with your Customers in a faster more efficient fashion (SMS your entire book in under 10 sec’s) “Lock-in” Customers Have another means to track product performance Low cost, “hands off,” high benefit product for all participants Increase product sales and profits

Test the system. : 

Test the system. Call InTouch Solutions877 95 TOUCHor877 958 6824

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Designed to make life easier