Samsung Galaxy S9 Manual SM-G960 English

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Download Samsung Galaxy S9 User Guide and Manual Instructions

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www.samsung.com User Manual English. 02/2018. Rev.1.0 SM-G960F SM-G960F/DS SM-G965F SM-G965F/DS galaxys9userguide.com

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2 Table of Contents Basics 4 Read me first 6 Device overheating situations and solutions 10 Device layout and functions 16 Battery 21 SIM or USIM card nano-SIM card 27 Memory card microSD card 31 Turning the device on and off 32 Initial setup 35 Samsung account 37 Transferring data from your previous device 39 Understanding the screen 52 Notification panel 54 Entering text Apps and features 57 Installing or uninstalling apps 59 Bixby 85 Phone 90 Contacts 94 Messages 97 Internet 99 Email 100 Camera 132 Gallery 138 Always On Display 140 Edge screen 147 Multi window 153 Samsung Pay 156 Samsung Gear 157 Samsung Members 158 Samsung Notes 159 Calendar 160 Samsung Health 167 Voice Recorder 169 My Files 169 Clock 171 Calculator 171 Game Launcher 174 SmartThings 178 Sharing content 179 Samsung DeX 190 Connecting to an external display 191 Google apps

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Table of Contents 3 242 Cloud and accounts 243 Samsung Cloud 245 Smart Switch 248 Google 249 Accessibility 249 General management 250 Software update 251 User manual 251 About phone Appendix 252 Accessibility 270 Troubleshooting 277 Removing the battery Settings 193 Introduction 193 Connections 194 Wi-Fi 197 Bluetooth 199 Data saver 200 NFC and payment 202 Mobile Hotspot and Tethering 203 SIM card manager dual SIM models 204 More connection settings 207 Sounds and vibration 208 Dolby Atmos surround sound 208 Notifications 209 Display 210 Blue light filter 211 Changing the screen mode or adjusting the display colour 212 Screen resolution 212 Screensaver 213 Wallpapers and themes 213 Advanced features 215 Dual Messenger 216 Device maintenance 219 Apps 219 Lock screen and security 221 Smart Lock 221 Intelligent Scan 224 Face recognition 226 Iris recognition 231 Fingerprint recognition 234 Samsung Pass 238 Secure Folder

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4 Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region service provider model specifications or device’s software. • Content high quality content that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. • Software sound sources wallpapers images and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. • You may incur additional charges for data services such as messaging uploading and downloading auto-syncing or using location services depending on your data plan. For large data transfers it is recommended to use the Wi-Fi feature. • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device contact a Samsung Service Centre. For user-installed apps contact service providers.

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Basics 5 • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC. If your device is approved by the FCC you can view the FCC ID of the device. To view the FCC ID launch the Settings app and tap About phone → Status. • Depending on the region you can view the regulatory information on the device. To view the information launch the Settings app and tap About phone → Regulatory information. Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water such as salt water ionised water or alcoholic beverage liquid will enter the device faster. • Do not expose the device to water moving with force. • If the device is exposed to fresh water dry it thoroughly with a clean soft cloth. If the device is exposed to other liquids such as salt water ionised water or alcoholic beverage rinse it with fresh water and dry it thoroughly with a clean soft cloth. If you do not follow these instructions the device’s performance and appearance may be affected. • If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call. After wiping the device with a dry cloth dry it thoroughly before using it. • The touchscreen and other features may not work properly if the device is used in water. • If the device is dropped or receives an impact the water- and dust-resistant features of the device may be damaged. • Y our device has been tested in a controlled environment and certified to be water- and dust-resistant in specific situations meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures IP Code test conditions: 15-35 °C 86-106 kPa fresh water 1.5 metre 30 minutes. Despite this classification it is still possible for your device to be damaged in certain situations.

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Basics 6 Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes usage tips or additional information Device overheating situations and solutions When the device heats up while charging the battery While charging the device and the charger may become hot. During wireless charging or fast charging the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot the charger may stop charging. Do the following when the device heats up: • Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. • If the lower part of the device overheats it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. • When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger. The wireless charging or fast charging feature is only available on supported models.

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Basics 7 When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use these examples may not apply to your model. • During the initial setup after purchase or when restoring data • When downloading large files • When using apps that require more power or using apps for extended periods – When playing high-quality games for extended periods – When recording videos for extended periods – When streaming videos while using the maximum brightness setting – When connecting to a TV • While multitasking or when running many apps in the background – When using Multi window – When updating or installing apps while recording videos – When downloading large files during a video call – When recording videos while using a navigation app • When using large amount of data for syncing with the cloud email or other accounts • When using a navigation app in a car while the device is placed in direct sunlight • When using the mobile hotspot and tethering feature • When using the device in areas with weak signals or no reception • When charging the battery with a damaged USB cable • When the device’s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead • When you are roaming

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Basics 8 Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi GPS and Bluetooth features when not using them. • Close apps that increase battery consumption or that run in the background when not in use. • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period do not use it for a while. If the device continues to overheat contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual a device overheating message will appear. To lower the device’s temperature the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down. • If the device overheats or feels hot for a prolonged period a power off message will appear. Turn off the device and wait until it cools down.

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Basics 9 Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan damaging the device or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose your device to direct sunlight for extended periods. • Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime. • Do not place the device in any areas that may overheat such as on an electric heating mat. • Do not store your device near or in heaters microwaves hot cooking equipment or high pressure containers. • Never use a damaged charger or battery.

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Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. • Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories refer to the Samsung website.

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Basics 11 Device layout ► Galaxy S9 models: Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity/Light sensor Iris recognition LED Multipurpose jack USB Type-C

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Basics 12 SIM card / Memory card tray NFC antenna / Wireless charging coil MST antenna Fingerprint recognition sensor Rear camera Microphone Main antenna Speaker Microphone Heart rate sensor GPS antenna Flash Earphone jack

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Basics 13 ► Galaxy S9+ models: Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity/Light sensor Iris recognition LED Multipurpose jack USB Type-C

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Basics 14 SIM card / Memory card tray NFC antenna / Wireless charging coil MST antenna Fingerprint recognition sensor Rear camera Dual Microphone Main antenna Speaker Microphone Heart rate sensor GPS antenna Flash Earphone jack When using the speakers such as when playing media files or using speakerphone do not place the device close to your ears. • Connectivity problems and battery drain may occur in the following situations: – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device – If you cover the device’s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not cover the proximity/light sensor area with screen accessories such as a screen protector or stickers. Doing so may cause the sensor to malfunction. • The colours on the Edge screen may look different depending on your viewing position.

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Basics 15 Hard keys Power key Bixby key Volume key Key Function Power • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Bixby • Press to open Bixby Home. Refer to Bixby for more information. • Press and hold to launch Bixby Voice. Refer to Bixby Voice for more information. Volume • Press to adjust the device volume. Soft buttons Back button Home button Recents button Show and hide button When you turn on the device the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button Home button and Back button by default. Refer to Navigation bar soft buttons for more information.

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Basics 16 Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers batteries and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. • Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable. To save energy unplug the charger when not in use. The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. 1 Connect the USB cable to the USB power adaptor. 2 Plug the USB cable into the device’s multipurpose jack.

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Basics 17 3 Plug the USB power adaptor into an electric socket. 4 After fully charging disconnect the charger from the device. Then unplug the charger from the electric socket. Charging other devices Use the USB connector USB Type-C to charge another mobile device with your device’s battery. Plug the USB connector USB Type-C into your device’s multipurpose jack and connect your device and the other device via the other device’s USB cable. When charging starts the battery charging icon will appear on the other device’s screen. Your device The other device USB Connector USB Type-C The other devices USB cable The app selection pop-up window that appears on your device is for data transfer. Do not select an app from the pop-up window.

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Basics 18 Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device maintenance feature. • When you are not using the device turn off the screen by pressing the Power key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate the Wi-Fi feature when not in use. • Deactivate auto-syncing of apps that need to be synced. • Decrease the backlight time. • Decrease the screen brightness. Battery charging tips and precautions • When the battery power is low the battery icon appears empty. • If the battery is completely discharged the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly. To avoid losing power during a data transfer always use these apps after fully charging the battery. • Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current. • The device can be used while it is charging but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging the touchscreen may not function. If this happens unplug the charger from the device.

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Basics 19 • While charging the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual the charger may stop charging. • If you charge the device while the multipurpose jack is wet the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly take the device and the charger to a Samsung Service Centre. Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off the icon appears on the screen. If the fast charging feature is not activated launch the Settings app tap Device maintenance → Battery → → Advanced settings and then tap the Fast cable charging switch to activate it. • You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger. • If the device heats up or the ambient air temperature rises the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

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Basics 20 Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger sold separately. Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature you must use a charger and components that support the fast wireless charging feature. If the fast wireless charging feature is not activated launch the Settings app tap Device maintenance → Battery → → Advanced settings and then tap the Fast wireless charging switch to activate it. • The on/off option will be added in your device’s settings menu when you first place it on the charger. • A fan inside the charger may produce noise during fast wireless charging. Charging the battery 1 Place the centre of the device’s back on the centre of the wireless charger. The estimated charging time will appear on the screen. The actual charging time may vary depending on the charging conditions.

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Basics 21 2 After fully charging disconnect the device from the wireless charger. Precautions for wireless charging • Do not place the device on the wireless charger with a credit card or radio- frequency identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover. • Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger. The device may not charge properly or may overheat or the device and the cards may be damaged. • If you use the wireless charger in areas with weak network signals you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers the battery may not charge properly. SIM or USIM card nano-SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Some LTE services may not be available depending on the service provider. For more information about service availability contact your service provider.

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Basics 22 ► Single SIM models: 2 3 5 4 1

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Basics 23 ► Dual SIM models: 5 4 2 1 3

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Basics 24 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise the device may be damaged. 2 Pull out the tray gently from the tray slot. 3 ► Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards. ► Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 . 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device.

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Basics 25 Correct card installation ► Single SIM models: microSD card Nano-SIM card ► Dual SIM models: Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • Use only a nano-SIM card. • You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

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Basics 26 Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Remove the SIM or USIM card. 4 Insert the tray back into the tray slot. Using dual SIM or USIM cards dual SIM models If you insert two SIM or USIM cards you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it. Customising SIM or USIM cards Launch the Settings app tap Connections → SIM card manager and then select a SIM or USIM card to access the following options: • Icon: Change the icon of the SIM or USIM card. • Name: Change the display name of the SIM or USIM card. • Network mode: Select a network type to use with the SIM or USIM card. Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to specific cards. Launch the Settings app tap Connections → SIM card manager and then set the feature preferences for your cards in PREFERRED SIM CARD.

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Basics 27 Memory card microSD card Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card or corrupt the data stored in it. • Use caution to insert the memory card right-side up. • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card. To use the memory card you must format it. If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service Centre. • Frequent writing and erasing of data shortens the lifespan of memory cards. • When inserting a memory card into the device the memory card’s file directory appears in the My Files → SD card folder.

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Basics 28 2 3 5 1 4 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device the mobile data connection will be disabled.

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Basics 29 3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 2 Tray 1 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device. Removing the memory card Before removing the memory card first unmount it for safe removal. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → UNMOUNT. 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot.

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Basics 30 3 Remove the memory card. 4 Insert the tray back into the tray slot. Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → Format. Before formatting the memory card remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

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Basics 31 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset follow the on- screen instructions to set up your device. To turn off the device press and hold the Power key and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals. Restarting the device If your device is frozen and unresponsive press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Power key Volume Down key

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Basics 32 Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more. Activating emergency mode To activate emergency mode press and hold the Power key and then tap Emergency mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Deactivating emergency mode To deactivate emergency mode tap → Disable Emergency mode. Alternatively press and hold the Power key and then tap Emergency mode. Initial setup When you turn on your device for the first time or after performing a data reset follow the on- screen instructions to set up your device. • The initial setup procedures may vary depending on the device’s software and your region. • You can set up your device with Bixby Voice depending on the selected device language. 1 Turn on the device.

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Basics 33 2 Select your preferred device language and select . Select a language. 3 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network you may not be able to set up some device features during the initial setup. 4 Follow the on-screen instructions to proceed the initial setup. 5 Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device. To set the screen lock method later tap No thank you.

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Basics 34 6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. 7 Get your content from Samsung Cloud or a previous device. Refer to Transferring data from your previous device for more information. 8 Select features you want to use and complete the initial setup. The Home screen will appear.

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Basics 35 Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices TVs and the Samsung website. Once your Samsung account has been registered you can keep your data up to date and secure across your Samsung devices with Samsung Cloud track and control your lost or stolen device see tips and tricks from Samsung Members and more. Create your Samsung account with your email address. To check the list of services that can be used with your Samsung account visit account.samsung.com. For more information on Samsung accounts launch the Settings app and tap Cloud and accounts → Accounts → Samsung account → → Help. Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one. 1 Launch the Settings app and tap Cloud and accounts → Accounts → Add account. 2 Tap Samsung account → CREATE ACCOUNT. 3 Follow the on-screen instructions to complete creating your account. Registering an existing Samsung account If you already have a Samsung account register it to the device. 1 Launch the Settings app and tap Cloud and accounts → Accounts → Add account. 2 Tap Samsung account → SIGN IN.

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Basics 36 3 Enter your email address and password and then tap SIGN IN. If you forget your account information tap Find ID or Reset password. You can find your account information when you enter the required information. If you want to verity your Samsung account password via your biometric data such as fingerprints or irises tap Verify identity with biometrics instead of password using Samsung Pass. Refer to Samsung Pass for more information. 4 Read and agree to the terms and conditions and tap AGREE. 5 Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device your data such as contacts or events will also be removed. 1 Launch the Settings app and tap Cloud and accounts → Accounts. 2 Tap Samsung account → → Remove account. 3 Tap REMOVE enter your Samsung account password and then tap REMOVE ACCOUNT.

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Basics 37 Transferring data from your previous device You can restore your data such as images contacts messages and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. The following content is about the data restoration features available during the initial setup procedures. For more information about Samsung Cloud or Smart Switch refer to Samsung Cloud or Smart Switch. Restoring data from your previous device Smart Switch You can connect your previous device to your device with a USB connector USB Type-C and a USB cable to easily and quickly transfer data. 1 During the initial setup when the data restoration screen appears tap From your old device → NEXT. 2 Plug the USB connector USB Type-C into the multipurpose jack of your device.

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Basics 38 3 Connect your device and the previous device using the previous device’s USB cable. USB Connector USB Type-C Your device Previous device The previous devices USB cable 4 In the previous device tap ALLOW. 5 Follow the on-screen instructions to transfer data from the previous device. Do not disconnect the USB cable or USB connector USB Type-C from the device when you are transferring files. Doing so may cause data loss or device damage. Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low data transfer may be interrupted. Restoring data from Samsung Cloud You can restore data you backed up from your previous device to Samsung Cloud. 1 During the initial setup when the data restoration screen appears tap From Samsung Cloud → NEXT. 2 Tap under BACKUP DEVICE and select your previous device. 3 Tick the data types you want to restore and tap RESTORE.

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Basics 39 Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • Leaving the touchscreen idle for extended periods may result in afterimages screen burn-in or ghosting. Turn off the touchscreen when you do not use the device. • The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area. • It is recommended to use fingers when you use the touchscreen. Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds.

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Basics 40 Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards downwards to the left or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.

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Basics 41 Navigation bar soft buttons When you turn on the device the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button Home button and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Back button Home button Recents button Show and hide button Button Function Show and hide • Double-tap to pin or hide the navigation bar. Recents • Tap to open the list of recent apps. Home • Tap to return to the Home screen. • Tap and hold to launch the Google Assistant app. Back • Tap to return to the previous screen. Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features. The navigation bar is pinned by default. If you want to view files or use apps in full screen double-tap the Show and hide button to hide the navigation bar. To show the navigation bar again drag upwards from the bottom of the screen. • On certain screens such as the Home screen the navigation bar will always be displayed and the Show and hide button will not appear. • Even after you pin the navigation bar it can be hidden while using some apps or features such as a video player.

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Basics 42 Turning on the screen using the Home button Hard press the Home button or the Home button area to turn on the screen. On the Always On Display you can also turn on the screen by double-tapping the Home button. Setting the navigation bar Launch the Settings app tap Display → Navigation bar and then select an option. • Show and hide button: Add a button to hide or pin the navigation bar. You can set whether or not to display the button for each app. • BACKGROUND COLOUR: Change the navigation bar’s background colour. • Hard press Home button: Set the device to return to the Home screen when you hard press the Home button. You can also adjust the amount of pressure needed to use the Home button when hard pressing it. • Unlock with Home button: Set the device to unlock the screen without swiping on the locked screen when you hard press the Home button. This feature is available when Hard press Home button is activated. • Button layout: Change the order of the buttons on the navigation bar.

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Basics 43 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets shortcuts to apps and more. The Apps screen displays icons for all apps including newly installed apps. The screen may appear differently depending on the region or service provider. A widget Navigation bar soft buttons Edge panel handle Favourite apps Bixby Home indicator. View your customised content.

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Basics 44 Switching between Home and Apps screens On the Home screen swipe upwards or downwards to open the Apps screen. To return to the Home screen swipe upwards or downwards on the Apps screen. Alternatively tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button. On the Home screen tap and hold an empty area and tap Home screen settings → Apps button → Show Apps button → APPLY. The Apps button will be added at the bottom of the Home screen. Apps button

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Basics 45 Display the screen in landscape mode On the Home screen tap and hold an empty area tap Home screen settings and then tap the Portrait mode only switch to deactivate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item and then drag it to a new location. To move the item to another panel drag it to the side of the screen. To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

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Basics 46 Creating folders Create folders and gather similar apps to quickly access and launch apps. 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app. 2 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. • Adding more apps Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app by dragging it to the folder. • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

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Basics 47 Editing the Home screen On the Home screen tap and hold an empty area or pinch your fingers together to access the editing options. You can set the wallpaper add widgets and more. You can also add delete or rearrange Home screen panels. • Adding panels: Swipe to the left and then tap . • Moving panels: Tap and hold a panel preview and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Themes: Change the device’s theme. Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme. • Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget and then drag it to the Home screen. The widget will be added on the Home screen. • Home screen settings: Change the size of the grid to display more or fewer items on the Home screen and more.

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Basics 48 Displaying all apps on the Home screen Without using a separate Apps screen you can set the device to display all apps on the Home screen. On the Home screen tap and hold an empty area and then tap Home screen settings → Home screen layout → Home screen only → APPLY. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar drag down from the top of the screen. Icon Meaning No signal Signal strength Roaming outside of normal service area / Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected / LTE network connected LTE-enabled models Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call

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Basics 49 Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen swipe in any direction when the screen turns on. If the screen is off press the Power key or hard press the Home button or the Home button area to turn on the screen. Locked screen

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Basics 50 Changing the screen lock method To change the screen lock method launch the Settings app tap Lock screen and security → Screen lock type and then select a method. When you set a pattern PIN password face iris or fingerprint for the screen lock method you can protect your personal information by preventing others from accessing your device. After setting the screen lock method the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it. • Pattern: Draw a pattern with four or more dots to unlock the screen. • PIN: Enter a PIN with at least four numbers to unlock the screen. • Password: Enter a password with at least four characters numbers or symbols to unlock the screen. • None: Do not set a screen lock method. • Intelligent Scan: Register both your face and irises to the device to unlock the screen more conveniently. Refer to Intelligent Scan for more information. • Face: Register your face to unlock the screen. Refer to Face recognition for more information. • Iris: Register your irises to unlock the screen. Refer to Iris recognition for more information. • Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app tap Lock screen and security → Secure lock settings unlock the screen using the preset screen lock method and then tap the Auto factory reset switch to activate it.

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Basics 51 Screen capture Capture a screenshot while using the device and write on draw on crop or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery. • Key capture: Press and hold the Volume Down key and the Power key simultaneously. • Swipe capture: Swipe your hand to the left or right across the screen. • It is not possible to capture a screenshot while using some apps and features. • If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features and then tap the Palm swipe to capture switch to activate it. After capturing a screenshot use the following options on the toolbar at the bottom of the screen: • Bixby Vision: Recognise content using Bixby Vision and search for relevant information. • Scroll capture: Capture the current content and the hidden content on an elongated page such as a webpage. When you tap Scroll capture the screen will automatically scroll down and more content will be captured. • Draw: Write or draw on the screenshot. • Crop: Crop a portion from the screenshot. The cropped area will be saved in Gallery. • Share: Share the screenshot with others. If the options are not visible on the captured screen launch the Settings app tap Advanced features and then tap the Smart capture switch to activate it.

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Basics 52 Notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar. To see more information about the icons open the notification panel and view the details. To open the notification panel drag the status bar downwards. To close the notification panel swipe upwards on the screen. You can open the notification panel even on the locked screen. You can use the following functions on the notification panel. View the notification details and perform various actions. Clear all notifications. Launch Settings. Access the notification settings. Quick setting buttons Preferred SIM or USIM card for each option. Tap to access the SIM card manager. dual SIM models

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Basics 53 Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings tap the text under each button. To view more detailed settings tap and hold a button. To rearrange buttons tap → Button order tap and hold a button and then drag it to another location.

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Basics 54 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages create notes and more. • When the keyboard is opened for the first time the keyboard setup screen will appear. Set the input language keyboard type and keyboard settings and then tap START. • Text entry is not supported in some languages. To enter text you must change the input language to one of the supported languages. Break to the next line. Delete a preceding character. Enter symbols. Enter uppercase. For all caps tap it twice. Additional keyboard functions Enter a space. View more keyboard functions. Changing the input language Tap → Languages and types → MANAGE INPUT LANGUAGES and then select the languages to use. When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key.

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Basics 55 Changing the keyboard Tap to change the keyboard. To change the keyboard type tap → Languages and types select a language and then select the keyboard type you want. • If the keyboard button does not appear on the navigation bar launch the Settings app tap General management → Language and input and then tap the Show Keyboard button switch to activate it. • On a 3x4 keyboard a key has three or four characters. To enter a character tap the corresponding key repeatedly until the desired character appears. Additional keyboard functions • : Predict words based on your input and show word suggestions. To return to the keyboard functions list tap . • : Enter emoticons. • : Enter stickers. You can also enter My Emoji stickers that look like you. Refer to My Emoji for more information. • : Attach animated GIFs. This feature may not be available depending on the region or service provider. • : Enter text by voice. • : Change the keyboard settings. • → : Add an item from the clipboard. • → : Change the keyboard for one-handed operation.

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Basics 56 Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text or tap Select all to select all text. 3 Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied tap Clipboard and select the text. Dictionary Look up definitions for words while using certain features such as when browsing webpages. 1 Tap and hold over a word that you want to look up. If the word you want to look up is not selected drag or to select the desired text. 2 Tap More → Dictionary on the options list. If a dictionary is not preinstalled on the device tap Move to Manage dictionaries → next to a dictionary to download it. 3 View the definition in the dictionary pop-up window. To switch to the full screen view tap . Tap the definition on the screen to view more definitions. In the detailed view tap to add the word to your favourite words list or tap Search Web to use the word as a search term.

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57 Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps tap INSTALL. T o purchase and download apps where charges apply tap the price and follow the on-screen instructions. To change the auto update settings tap → Settings → Auto update apps and then select an option. Play Store Purchase and download apps. Launch the Play Store app. Installing apps Browse apps by category or search for apps by keyword. Select an app to view information about it. To download free apps tap INSTALL. T o purchase and download apps where charges apply tap the price and follow the on-screen instructions. To change the auto update settings tap → Settings → Auto-update apps and then select an option.

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Apps and features 58 Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app tap Apps → → Disabled select an app and then tap ENABLE. Setting app permissions For some apps to operate properly they may need permission to access or use information on your device. When you open an app a pop-up window may appear and request access to certain features or information. Tap ALLOW on the pop-up window to grant permissions to the app. To view your app permission settings launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions. To view or change app permission settings by permission category launch the Settings app and tap Apps → → App permissions. Select an item and tap the switches next to apps to grant permissions. If you do not grant permissions to apps the basic features of the apps may not function properly.

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Apps and features 59 Bixby Introduction Bixby is a new interface that can communicate with you and it provides services that help you to use your smartphone more conveniently. • Bixby Home: You can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • Bixby Voice: You can use voice commands to request what you want with Bixby Voice. • Bixby Vision: You can easily search for relevant information about objects or locations using the Bixby Vision features. • Reminder: You can create reminders to schedule to-do items or to view content later. • To use the Bixby feature your device must be connected to a Wi-Fi or mobile network. • To use the Bixby feature you must register and sign in to your Samsung account.

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Apps and features 60 Press the Bixby key to open Bixby Home. To close Bixby Home press the key again. Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding the Bixby key say what you want to Bixby Voice and then release your finger from the key. Bixby Voice will perform what you request. Bixby Voice Bixby Home Upcoming reminder Bixby Voice icon Press and hold the Bixby key. Press the Bixby key. Available Bixby services may differ depending on the region or service provider.

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Apps and features 61 Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. 1 Press the Bixby key. Bixby key 2 Check the Bixby intro page and tap NEXT. 3 Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in this step will not appear. 4 Read and agree to the terms and conditions and tap NEXT. 5 Select the language to communicate with Bixby Voice and tap CONFIRM. 6 Follow the on-screen instructions to complete the Bixby Voice setup.

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Apps and features 62 Bixby Home On the Bixby Home screen you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. Opening Bixby Home 1 Press the Bixby key. Alternatively swipe to the right on the Home screen. The Bixby Home screen will appear. 2 Swipe upwards or downwards to view recommended content. Upcoming reminder Access additional options. Change the Bixby key setting. Go to the Bixby website. Recommended content 3 To close Bixby Home press the Bixby key again. Alternatively swipe to the left on the screen.

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Apps and features 63 Using recommended content on Bixby Home When you open Bixby Home you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example on the way to the office in the morning you can view your day’s schedule and play your favourite music on the Bixby Home screen. In the evening you can view alarms check your daily activity and view your friends’ feeds. The content and order of the cards update automatically at a specified interval. To manually update cards swipe downwards on the screen. Editing Bixby cards list • To pin a card to the top of the Bixby Home screen tap → Pin to top. To unpin a card tap → Unpin. • To hide a card from the list tap → Hide for now. • To stop displaying a card on the list tap → Don’t show again. Selecting apps to show as Bixby cards Add or delete apps to show as cards on the Bixby Home screen. On the Bixby Home screen tap → Settings → Apps and tap the switches next to items to add or delete them. If an app is not installed on the device you must install it to use it. On the Bixby Home screen tap → Settings → Apps and then download an app.

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Apps and features 64 Bixby Voice Bixby Voice is a voice service that helps you use the device more conveniently. You can talk to Bixby Voice or type text. Bixby Voice will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more it learns about you the more precisely it will understand you. • To use Bixby Voice your device must be connected to a Wi-Fi or mobile network. • To use Bixby Voice you must register and sign in to your Samsung account. Launching Bixby Voice Launching Bixby Voice with the Bixby key When you press and hold the Bixby key Bixby Voice will launch and start listening. While pressing and holding the Bixby key say what you want to Bixby Voice and then release your finger from the key. Bixby Voice icon Status: Listening Open the Bixby Voice full screen.

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Apps and features 65 When you tap FULL SCREEN the Bixby Voice full screen will appear. On the Bixby Voice full screen you can use the following features. Bixby Voice icon Suggested commands Search commands. Adjust the volume of voice feedback. Share the current screen. Bixby Voice settings View your history of conversations. My Bixby Launching Bixby Voice using your voice You can start a conversation without pressing and holding the Bixby button. Register your voice so that Bixby Voice will launch when you say “Hi Bixby” . 1 On the Bixby Home screen tap → Settings → Voice wake-up and tap the switch to activate it. 2 Tap and follow the on-screen instructions to complete the setup. Now you can say “Hi Bixby” and when the device emits a sound say what you want.

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Apps and features 66 Using Bixby Voice When you say what you want to Bixby Voice Bixby Voice will display your speech as on-screen text and launch corresponding functions or show the information you requested. For example if you say “Show me today’s weather” then the weather information will appear on the Bixby Voice screen. "Show me today’s weather" Corresponding function launched Status: Processing Status: Listening If Bixby Voice is on standby it cannot listen to your voice. Tap the standby status icon and say your request again when the icon changes to the listening status icon .

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Apps and features 67 Status icons The Bixby Voice icon will change according to Bixby Voice’s current status as follow: Bixby Voice is listening. Say your request. Bixby Voice is processing your request. Bixby Voice is on standby. To talk to Bixby Voice tap this icon and say your request when the icon changes to the listening status icon. Getting follow-up questions Bixby Voice will ask follow-up questions when they are needed to understand your request. If you just say “Send text” then Bixby Voice will ask who you want to send a text to. Say the name of the recipient. If Bixby Voice is on standby tap and say the name of the recipient. Closing Bixby Voice To stop using Bixby Voice tap the Back button.

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Apps and features 68 Viewing supported apps and commands To view Bixby Voice supported apps and various ways to use Bixby Voice open Bixby Home and tap → Voice apps and services. You can view the suggested commands of how to use each app. To use an app say the suggested command to Bixby Voice. Deactivating Bixby Voice You can deactivate Bixby Voice from launching even when you press and hold the Bixby key or say “Hi Bixby” . On the Bixby Home screen tap → Settings and tap the Bixby Voice switch to deactivate it.

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Apps and features 69 Bixby Voice usages Launching apps or functions Launch apps or functions quickly using Bixby Voice. Say your request including the app or feature name to help Bixby Voice execute your request more accurately. 1 Press and hold the Bixby key say “Call mom” and then release your finger from the Bixby key. 2 Bixby will now make a call to the contact saved as mom and you can begin your conversation. Browsing the Internet Say “Search for nearby libraries on the Internet” to Bixby Voice. The Internet app will show the results. Check the results. Checking your tasks Say “Show me my tasks” to Bixby Voice. The Calendar app will launch and it will show your task list. Viewing your travel photos Say “Open Gallery and find photos taken in New York” to Bixby Voice. The Gallery app will launch and it will show you the photos taken in New York. Recording voice Say “Open Voice Recorder and start recording” to Bixby Voice. The Voice Recorder app will launch and it will start recording. Viewing your step count records Say “Show me my step count for today” to Bixby Voice. The Samsung Health app will launch and it will show you the steps tracker.

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Apps and features 70 Using quick commands You can add quick commands so that you can say commands more quickly and easily. You can also launch multiple commands together by adding them to a quick command. Adding your own quick commands 1 On the Bixby Home screen tap → My Bixby → Quick commands. 2 Tap ADD → Add quick command. Add your own quick commands. 3 Tap say a quick command to add and then tap SAVE. 4 Tap Add Bixby command and select Select from history or Search all commands. 5 Select a command that Bixby Voice will perform. If the command contains information to edit such as time or a name you can edit them by tapping . To add additional commands tap Add another command. 6 Tap SAVE.

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Apps and features 71 Adding recommended quick commands You can add recommended quick commands to your quick commands. On the Bixby Home screen tap → My Bixby → Quick commands. Swipe to the left or right on a recommended quick command and tap on the command you want. Launching commands using quick commands Press and hold the Bixby key say a quick command and then release your finger from the Bixby key. The commands you set to the quick command will launch. Making custom responses Make your chats with Bixby Voice unique with custom responses. Adding custom responses 1 On the Bixby Home screen tap → My Bixby → Custom chat. 2 Tap ADD and enter what you say and what Bixby Voice will answer. What Bixby Voice answers What you say 3 Tap SAVE. When you say the custom chat line Bixby Voice will answer with the response you saved.

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Apps and features 72 Additional Bixby Voice functions Checking supported languages Bixby Voice is only available in some languages and certain features may not be available depending on your region. To see the list of supported languages open Bixby Home and then tap → Settings → Language and speaking style → Languages. Using dictation mode Use dictation mode when it is hard to type. In the text input field press and hold the Bixby key and say “Write down” followed by what you want to enter. Your spoken words will be converted to on-screen text. You can also set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. To use this feature open the Bixby Home screen tap → Settings and then tap the Dictation on keyboard switch to activate it. Sending feedback to Bixby Voice To help Bixby Voice understand you better give feedback to Bixby Voice on what it has done for you. Tap when Bixby Voice completes your request. Tap when Bixby Voice fails to complete your request or an error occurs. Lets improve. Well done.

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Apps and features 73 Unlocking the screen by voice You can unlock the screen by saying your voice password to Bixby Voice. • Your device can be unlocked by someone else who says the correct password. • Voice password is less secure than Pattern PIN or Password. Setting a voice password 1 On the Bixby Home screen tap → Settings → Unlock with voice password. 2 Unlock the screen using the preset screen lock method. If you have not set a screen lock method create one. 3 Read the on-screen instructions and tap CONTINUE. 4 Tap and say your voice password. 5 Follow the on-screen instructions to complete the setup. Unlocking the screen with your voice password If you speak to Bixby Voice while the screen is locked Bixby Voice will ask you to say your voice password. Say your voice password to unlock the screen. Waking up Bixby Voice while using the speaker You can wake up Bixby Voice by saying “Hi Bixby” even when the speaker plays alarms ringtone or media. On the Bixby Home tap → Settings → Voice wake-up and tap the Use when phone speaker playing switch to activate it.

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Apps and features 74 Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby Voice and say your request to the microphone. This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset. Call button

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Apps and features 75 Bixby Vision Bixby Vision is a service that provides information such as similar images location translated text and QR codes. Bixby Vision recognises objects quickly and intuitively even when you do not know its name. Use the following Bixby Vision features. Image Text Wine Place QR code • To use this feature the device must be connected to a Wi-Fi or mobile network. • To use this feature you must register and sign in to your Samsung account. • The available features and search results may vary depending on the region or service provider. • This feature may not be available or you may not get correct search results depending on the image size format or resolution. • Samsung is not responsible for the product information provided by Bixby Vision.

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Apps and features 76 Launching Bixby Vision 1 Launch Bixby Vision using one of these methods. • In the Camera app select the AUTO mode and tap . • In the Gallery app select an image and tap . • In the Internet app tap and hold an image and tap Bixby Vision. • Capture a screen and select Bixby Vision on the toolbar. • If you added the Bixby Vision app icon to the Home screen launch the Bixby Vision app. 2 Select the feature you want. 3 Keep the object within the screen to recognise it. When the object is recognised related information will appear on the screen. Translating or extracting text Recognise and show the translated text on the screen. You can also extract text from a document or text file. For example if you want to know what a sign says while travelling abroad use the Bixby Vision features. The device will translate the sign’s text into the language you select. 1 When you have a desired image or object launch Bixby Vision. 2 Select and keep the text within the screen to recognise it. The translated text will appear on the screen. • To extract text tap . You can share or save the extracted text. • To change the source or target language tap the language settings panel at the top of the screen.

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Apps and features 77 Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object such as colour or shape. For example if you want to know the title of a photo or image use the Bixby Vision features. The device will search for and show you related information or images with similar characteristics. 1 When you have a desired image or object launch Bixby Vision. 2 Select and keep the object within the screen to recognise it. 3 Tap . The similar images will appear. Searching for nearby places Search for landmarks or information about nearby places by recognising your current location. For example if you want to search for cafes near a landmark use the Bixby Vision features. The device will search for and show you nearby cafes. 1 When you have a desired landmark or place launch Bixby Vision. 2 Select and keep the landmark or place within the screen to recognise it. You can view basic information about nearby places. When you move your device nearby places in the direction where the camera is facing will appear on the screen. If you are using Bixby Vision with the camera you can view your current location and weather information. To view your current location on the map point the camera towards the ground. To view the current weather information point the camera towards the sky. 3 Tap . The device will show information of nearby places.

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Apps and features 78 Searching for wine information Detect the information from a wine label and search for information on the wine. For example if you find your favourite wine or want to know more about a wine use the Bixby Vision features. 1 When you have a desired image or object launch Bixby Vision. 2 Select and keep the wine label within the screen to recognise it. 3 Tap . The information about the wine label will appear. Reading QR codes Recognise QR codes and view a variety of information such as websites photos videos maps and business cards. 1 When you have a desired image or object launch Bixby Vision. 2 Select and keep the QR code within the screen to recognise it. The information connected to the QR code will appear.

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Apps and features 79 Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications connect to a Wi-Fi or mobile network. • To fully use this feature you must register and sign in to your Samsung account. • To use location reminders the GPS feature must be activated. Starting Reminder You can start Reminder from Bixby Home. 1 Press the Bixby key. Alternatively swipe to the right on the Home screen. The Bixby Home screen will appear. 2 Tap GET STARTED on the UPCOMING REMINDERS card. The Reminder intro page will appear. Add the app icon to the Home screen.

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Apps and features 80 3 Tap START. If the Add Reminder on Home screen option is ticked you can launch the Reminder app from the Home screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content such as a single memo or webpage address and view it later. For example create a reminder to alert you to ‘Water the flowers when I get home’ . 1 Launch the Reminder app. 2 Tap Write a reminder and enter ‘Water the flowers’ . 3 Tap Set conditions → Pick a place and set the location to home. 4 Tap WHEN I ARRIVE AT → DONE. 5 Tap SAVE to save the reminder. When you arrive at home the ‘Water the flowers’ notification will appear.

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Apps and features 81 Creating reminders with Bixby Voice Press and hold the Bixby key and say “Remind me to water the flowers when I get home” . Bixby Voice will save what you said as a reminder. Checking reminder notifications At the preset time or location a notification pop-up window will appear. Tap COMPLETE or SNOOZE. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details select a reminder.

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Apps and features 82 Setting reminder details Add or edit reminder details such as frequency date and time or location. 1 Select a reminder to edit and tap EDIT. Alternatively swipe right on a reminder and tap Edit. 2 Edit the conditions and tap SAVE. Reminder conditions Add an image. Checklist Repeat interval Reminder information Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list select a reminder and tap COMPLETE. Alternatively swipe to the left on a reminder. Restoring reminders Restore reminders that have been completed. 1 On the reminders list tap → Completed → EDIT. 2 Tick items to restore and tap RESTORE. Reminders will be added to the reminders list and you will be reminded at the preset times.

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Apps and features 83 Deleting reminders To delete a reminder swipe right on a reminder and tap Delete. To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap DELETE. Customising Bixby settings On the Bixby Home screen tap → Settings. • Samsung account: View your Samsung account information. • HOME CARDS – Apps: Select apps to show as cards on the Bixby Home screen. – Show on Lock screen: Select apps to show as cards when opening Bixby Home on the locked screen. • VOICE – Bixby Voice: Activate or deactivate Bixby Voice. If you deactivate Bixby Voice Bixby Voice will not launch when you press and hold the Bixby key or say the voice wake-up command. – Background colour: Change the background colour of the Bixby Voice full screen. As you earn more Bixby experience to level up you can use more colours. – Language and speaking style: Set the language to communicate with Bixby Voice and set the style of voice feedback. The selected language is applied only when you talk with Bixby Voice. – Voice feedback: Activate or deactivate voice feedback from Bixby Voice. – Feedback style: Set Bixby Voice to respond in short statements or in a more conversational style. – Voice wake-up: Set Bixby Voice to wake up when it hears you say “Hi Bixby” . You can also change the settings for the voice wake-up feature. – Unlock with voice password: Set the device to unlock by saying your voice password to Bixby Voice. • Your device can be unlocked by someone else who says the correct password. • Voice password is less secure than Pattern PIN or Password.

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Apps and features 84 – Enhanced voice recognition: Set Bixby Voice to improve voice recognition based on your pronunciation. Record your pronunciation to help Bixby Voice understand you better. This feature may not be available depending on the language you set to communicate with Bixby Voice. – Dictation on keyboard: Set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. – Read aloud in high quality: Set Bixby Voice to read messages aloud in high quality audio. – Bixby XP animation: Set whether to show an animation when you earn Bixby XP . – Ranking: View your ranking among Bixby Voice users. Your ranking is based on how much Bixby experience you have earned in the last 30 days. – Voice apps and services: View Bixby Voice supported apps and each app’s suggested commands. – Bixby Labs: View apps and voice commands that Bixby Voice is experimenting with at Bixby Labs. If you install the apps the Bixby Labs recommends you can experience Bixby Voice in more apps. – Auto-update 3rd party app plugin: Set the device to automatically update plugins Bixby uses to control third party apps. • GENERAL – Bixby key: Set whether to open Bixby Home when you press the Bixby key. – Auto-update Bixby: Set the device to update Bixby software automatically even when using your mobile network. You can incur additional charges when using this feature. – Notifications: Set to receive notifications about Bixby Home cards marketing information and more. – Privacy: Set to use Bixby’s interactive and customised services to enhance your experience. You can also delete Bixby interaction data. – About Bixby: View the Bixby version and legal information.

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Apps and features 85 Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and enter a phone number. If the keypad does not appear on the screen tap to open the keypad. 2 Tap to make a voice call or tap to make a video call. For dual SIM models tap or to make a voice call. Create a new contact. Add the number to an existing contact. Preview the phone number. Hide the keypad. Delete a preceding character. Access additional options.

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Apps and features 86 Making calls from call logs or contacts list Tap RECENTS or CONTACTS and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated launch the Settings app tap Advanced features and then tap the Swipe to call or send messages switch to activate it. Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial tap CONTACTS → → Speed dial select a speed dial number and then add a phone number. To make a call tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up tap the first digits of the number and then tap and hold the last digit. For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3. Making calls from the locked screen On the locked screen drag outside the circle. Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen. 2 Tap and hold 0 until the + sign appears. 3 Enter the country code area code and phone number and then tap . For dual SIM models enter the country code area code and phone number and then tap or .

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Apps and features 87 Receiving calls Answering a call When a call comes in drag outside the large circle. Rejecting a call When a call comes in drag outside the large circle. To send a message when rejecting an incoming call drag the SEND MESSAGE bar upwards. You can send a text message or a sticker to reject a call. If Add reminder is selected a reminder will be saved to alert you of the rejected call one hour later. To create various rejection messages launch the Phone app tap → Settings → Quick decline messages enter a message and then tap . Missed calls If a call is missed the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively launch the Phone app and tap RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap → Settings → Block numbers. 2 Tap select contacts and then tap DONE. To manually enter a number tap Enter phone number enter a phone number and then tap . When blocked numbers try to contact you you will not receive notifications. The calls will be logged in the call log. You can also block incoming calls from people that do not show their caller ID. Tap the Block unknown callers switch to activate the feature.

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Apps and features 88 Options during calls If the area around the rear camera and the fingerprint recognition sensor is covered unwanted noises may incur during a call. Remove accessories such as a screen protector or stickers around the rear camera area. During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call the first call will be resumed. • Extra volume: Increase the volume. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone keep the device away from your ears. • Mute: Turn off the microphone so that the other party cannot hear you. • Keypad / Hide: Open or close the keypad. • : End the current call. During a video call Tap the screen to use the following options: • : Access additional options. • Camera: Turn off the camera so that the other party cannot see you. • Switch: Switch between the front and rear cameras. • : End the current call. • Mute: Turn off the microphone so that the other party cannot hear you. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone keep the device away from your ears.

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Apps and features 89 Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 Launch the Phone app. 2 Enter the number. If the keypad does not appear on the screen tap to open the keypad. 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS. 2 Tap a caller’s image or tap a phone number → Details. 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact. Adding a tag to a phone number You can add tags to numbers without saving them to Contact. This allows you to view the caller’s information when they call without having them listed in Contact. 1 Launch the Phone app and tap RECENTS. 2 Tap a phone number → Details. 3 Tap Add tag enter a tag and then tap DONE. When a call comes from that number the tag will show under the number.

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Apps and features 90 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app tap and then select a storage location. 2 Enter contact information. Select a storage location. Add an image. Open more information fields. Scan contact information from a business card. Enter contact information. Depending on the selected storage location the types of information you can save may vary. 3 Tap SAVE.

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Apps and features 91 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap DONE. 4 Select a storage location to save contacts to and tap IMPORT. Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account. 1 Launch the Settings app tap Cloud and accounts → Accounts and select the account to sync with. 2 Tap Sync account and tap the Sync Contacts switch to activate it. For the Samsung account tap → Sync settings and tap the Contacts switch to activate it. Searching for contacts Launch the Contacts app. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts list and enter search criteria.

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Apps and features 92 Tap the contact’s image or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app and tap → Share. 2 Select contacts and tap SHARE. 3 Select a sharing method. Saving and sharing profile Save and share your profile information such as your photo and status message with others using the profile sharing feature. • The profile sharing feature may not be available depending on the region or service provider. • The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device. 1 Launch the Contacts app and select your profile. 2 Tap EDIT edit your profile and tap SAVE. 3 Tap → Profile sharing and then tap the switch to activate it. To use the profile sharing feature your phone number must be verified. You can view your contacts’ updated profile information in Contacts. To change the scope of contacts to share your profile with tap Share with select an item to share and then select an option.

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Apps and features 93 Creating groups You can add groups such as family or friends and manage contacts by group. 1 Launch the Contacts app and tap Groups → CREATE. 2 Enter a group name. To set a group ringtone tap Group ringtone and select a ringtone. 3 Tap Add member select contacts to add to the group and then tap DONE. 4 Tap SAVE. Sending a group message You can send a group message to a group’s members at the same time. Launch the Contacts app tap Groups select a group and then tap → Send message. Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 Launch the Contacts app and tap → Manage contacts → Merge contacts. 2 Tick contacts and tap MERGE. Deleting contacts 1 Launch the Contacts app and tap → Delete. 2 Select contacts and tap DELETE. To delete contacts one by one open the contacts list and tap a contact’s image or tap a contact’s name → Details. Then tap → Delete.

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Apps and features 94 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 2 Add recipients and tap START. 3 Enter a message. To record and send a voice message tap and hold say your message and then release your finger. The recording icon appears only while the keyboard is hidden. Access additional options. Enter a message. Make a call to the recipient. Enter stickers. Attach files. Edit recipients. Send the message. 4 Tap to send the message. For dual SIM models tap or to send the message.

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Apps and features 95 Sending My Emoji stickers You can send My Emoji stickers that look like you via messages. While composing a message tap on the Samsung keyboard and tap the My Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share. My Emoji stickers will appear after you create My Emoji in the Camera app. Refer to My Emoji for more information. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap CONVERSATIONS. 2 On the messages list select a contact.

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Apps and features 96 3 View your conversation. To reply to the message tap Enter message enter a message and then tap . For dual SIM models tap or . Blocking unwanted messages Block messages from specific numbers added to your block list. 1 Launch the Messages app and tap → Settings → Block numbers and messages → Block numbers. 2 Tap INBOX and select a contact. Or tap CONTACTS select contacts and then tap DONE. To manually enter a number tap Enter number enter a phone number and then tap . Setting the message notification You can change notification sound display options and more. 1 Launch the Messages app tap → Settings → Notifications and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated launch the Settings app tap Accessibility → Notification reminder and then tap the switch to activate it. Then tap the Messages switch to activate it.

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Apps and features 97 Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 Open the Samsung folder and launch the Internet app. 2 Tap the address field. 3 Enter the web address or a keyword and then tap Go. To view the toolbars drag your finger downwards slightly on the screen. To switch between tabs quickly swipe to the left or right on the address field. Bookmark the current webpage. Quick menu Open the homepage. Move between pages. Open the browsers tab manager. Access additional options. Refresh the current webpage. View your bookmarks saved webpages and recent browsing history.

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Apps and features 98 Using secret mode In secret mode you can separately manage open tabs bookmarks and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time set whether to use a password or your biometric data for secret mode. In secret mode you cannot use some features such as screen capture. In secret mode the device will change the colour of the toolbars. Changing security settings You can change your password or the lock method. Tap → Settings → Privacy → Secret mode security → Change password. T o set your registered fingerprint or irises as the lock method along with the password tap the Fingerprints or Irises switch to activate it. Refer to Fingerprint recognition or Iris recognition for more information about using your fingerprints or irises. Deactivating secret mode In the toolbar at the bottom of the screen tap Tabs → TURN OFF SECRET MODE.

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Apps and features 99 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Open the Samsung folder and launch the Email app. 2 Enter the email address and password and then tap SIGN IN. To manually register an email account tap MANUAL SETUP. 3 Follow the on-screen instructions to complete the setup. To set up another email account tap → → Add account. If you have more than one email account you can set one as the default account. Tap → → → Set default account. Sending emails 1 Tap to compose an email. 2 Add recipients and enter an email text. 3 Tap SEND to send the mail. Reading emails When Email is open the device will automatically retrieve new emails. To manually retrieve emails swipe downwards on the screen. Tap an email on the screen to read it. If email syncing is disabled new emails cannot be retrieved. To enable email syncing tap → → your account name and then tap the Sync account switch to activate it.

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Apps and features 100 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Power key twice quickly. • On the locked screen drag outside the circle. • Some methods may not be available depending on the region or service provider. • Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set. • If photos you take appear blurry clean the camera lens and try again.

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Apps and features 101 Basic shooting Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus. 2 Tap to take a photo or tap to record a video. Current mode Preview thumbnail Take a photo. Record a video. 2x optical zoom Galaxy S9+ models only Camera settings Switch between the front and rear cameras. Shooting modes Bixby Vision Options for current shooting mode • To adjust the brightness of photos or videos tap the screen. When the adjustment bar appears drag on the adjustment bar towards or . • To capture an image from the video while recording tap . • To change the focus while recording a video tap where you want to focus. To use auto focus mode tap .

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Apps and features 102 • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise the device may not work properly in some modes that require high resolutions. • Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems. • The maximum recording time may reduce when you record video at high resolution. Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently. Drag to the preview screen. If another camera button is not added tap on the preview screen and tap the Floating Camera button switch to activate it.

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Apps and features 103 Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button. On the preview screen tap → Hold Camera button to and select an action you want to use. • Take burst shot: Take a series of photos. • Create GIF: Create an animated GIF with sequential photos you taken. This feature is available only in some shooting modes. Zooming in and out Use various methods to zoom in or out. • Spread two fingers apart on the screen to zoom in and pinch to zoom out. • Control the zoom with one finger. Drag on the zoom bar towards or . • Use the 2x optical zoom to get clear photos even when you zoom in on a far-away subject. On the preview screen tap . Galaxy S9+ models only • Zooming features are available only when using the rear camera. • If you use the video zoom feature for a long time while recording a video the video quality may diminish to prevent your device from overheating. Galaxy S9+ models only • The 2x optical zoom may not work in low-light environments. Galaxy S9+ models only

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Apps and features 104 Using the focus and exposure features Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo. This feature is available only in AUTO and PRO modes. Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. This feature is available only in PRO mode.

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Apps and features 105 SUPER SLOW-MO You can capture all of the moments that you do not want to miss at ultra high speed and play them back in slow motion. The super slow motion feature will let you record special occasions and fast-moving scenes and enjoy them in a fun new way. When you play the video the segments recorded in super slow motion will play in slow motion. • Multi-take: Record a video and capture multiple moments in super slow motion. • Single-take: Record a short video by capturing a single moment in super slow motion. • Use this feature in a place that has sufficient light. • When recording a video in Auto mode super slow motion recording may start at an unwanted moment if there are conditions such as the following: – When the device shakes. – When another object is moving near the subject in the motion detection area. – When recording under flickering light such as a fluorescent light. – When recording in dark areas where noise occurs.

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Apps and features 106 Recording in multi-take While recording a video all of the moments that the subject is moving will be captured in super slow motion. 1 On the shooting modes list tap SUPER SLOW-MO. 2 Make sure that the mode is set to Auto. Motion detection area View information. Stop recording a video. Start recording a video. Toggle between the auto and manual modes.

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Apps and features 107 3 Tap to start recording a video. When motion is detected in the motion detection area the device will capture the moment in super slow motion. You can see how many times you have used super slow motion by the number of white dots that appear above the icon. You can use super slow motion up to 20 times in a single video. Number of times super slow motion was used If the device shakes motion may be detected and an unwanted moment may be recorded in super slow motion. 4 Tap to stop recording the video. Recording in single-take Record a short video by capturing a single moment that the subject is moving. 1 On the shooting modes list tap SUPER SLOW-MO. 2 On the preview screen tap → Super slow-mo → Single-take and double-tap the Back button. 3 Make sure the mode is set to Auto. 4 Tap . When motion is detected in the motion detection area the device will capture the moment in super slow motion and save it as a short video. If the device shakes motion may be detected and an unwanted moment may be recorded in super slow motion.

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Apps and features 108 Changing the motion detection area To move the motion detection area tap and hold the area inside the frame and drag it to a new location. To adjust the area size tap and hold a corner of the frame and drag it. Recording in manual mode You can also choose to record in super slow motion by manually tapping a button. On the super slow motion preview screen tap Auto to switch to Manual mode. At the moment you want to use super slow motion tap . Playing super slow motion videos Select a super slow motion video and tap . Random background music will automatically accompany the video during playback. Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it. Change the background music. Turn the super slow motion effect on or off. View super slow motion sections. Crop a section. • : Select and view a super slow motion section of the video. If you want to turn off the super slow motion effect tap .

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Apps and features 109 • : Crop out a desired section. Drag the start bracket and the end bracket to the desired points to select the section to keep. Start bracket End bracket • : Change the background music. Sharing your video as an animated GIF 1 Select a super slow motion video and drag upwards on the video preview screen. Short clips with different effects will appear. 2 Select a clip you want. 3 Tap SHARE. The clip will be saved as an animated GIF . 4 Select a sharing method. • When saving as an animated GIF the video quality may be degraded as the file capacity is reduced. • Some social network services and messenger apps may not support the GIF sharing feature. • This feature is only available for unedited original videos recorded in super slow motion.

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Apps and features 110 LIVE FOCUS Galaxy S9+ models only The dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Moreover the Dual capture feature allows you to take a close-up photo zoomed in on the subject and a wide angle photo with a broader background all in one shot. Taking portraits that stand out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject. • Use this feature in a place that has sufficient light. • The background blur may not be applied properly in the following conditions: – The device or the subject is moving. – The subject is thin or transparent. – The subject has a similar colour or pattern to the background. – The subject or background is plain. 1 On the shooting modes list tap LIVE FOCUS. 2 Drag the background blur adjustment bar to the left or right to adjust the blur level.

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Apps and features 111 3 Tap to take a photo. Background blur adjustment bar Shooting mode Dual capture Beauty effect

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Apps and features 112 Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points you can change the shape of the background blur. Select a shape such as a heart star or flower to decorate the photo and make it look different. Adjusting the background blur level Changing the shape of the background blur

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Apps and features 113 1 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR. 2 To adjust the background blur level drag the background blur adjustment bar to the left or right. To change the background blur shape drag the effect list to the left or right and select an effect you want. The effect list will appear only when the photo has blur shape in the background. Adjust the background blur level. Change the background blur shape. 3 Tap to save the photo.

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Apps and features 114 Taking the hidden background with the Dual capture feature With one shot you can capture both a close-up photo and a wide angle photo with a broader background. You can view the background scenery which was hidden on the preview screen. On the shooting modes list tap LIVE FOCUS. Make sure the Dual capture feature is activated and then take a photo. Select the photo and view the close-up and wide angle photos. A close-up photo A wide angle photo

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Apps and features 115 AR EMOJI My Emoji You can express yourself in fun and creative ways with a My Emoji that looks just like you. You can capture photos and videos with My Emoji or share stickers of My Emoji with others. Creating My Emoji 1 On the shooting modes list tap AR EMOJI. 2 Tap Create My Emoji. 3 Align your face on the screen and tap to take a photo. 4 Select My Emoji’s gender and tap NEXT. 5 Decorate My Emoji and tap OK.

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Apps and features 116 Capturing photos and videos with My Emoji You can capture photos and videos with My Emoji that mimics your expressions. 1 On the shooting modes list tap AR EMOJI. 2 Tap and select a My Emoji. 3 Tap to take a photo or tap to record a video. Deleting My Emoji Tap and hold the My Emoji that you want to delete and tap . Using My Emoji stickers You can use My Emoji stickers during a conversation via messages or on a social network. On the Samsung keyboard tap and tap the My Emoji icon. My Emoji stickers with various expressions will appear. Select one of the My Emoji stickers. The My Emoji sticker will be inserted.

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Apps and features 117 Deleting My Emoji stickers 1 On the Samsung keyboard tap → . 2 Select the My Emoji stickers you want to delete and tap DELETE. Live stickers Capture photos and videos with various live stickers. As you move your face stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video. 1 On the shooting modes list tap AR EMOJI. 2 Tap or and select a sticker you want. 3 Tap to take a photo or tap to record a video. Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list. Tap Random repeatedly until the sticker you want appears.

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Apps and features 118 Using shooting modes To change the shooting mode drag the shooting modes list to the left or right or swipe to the left or right on the preview screen. Select a shooting mode you want. You can edit the shooting modes list. On the preview screen tap → Edit camera modes. Alternatively tap and hold the shooting modes list on the preview screen. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the shooting modes list tap AUTO. Pro mode Capture photos and videos while manually adjusting various shooting options such as exposure value and ISO value. On the shooting modes list tap PRO. Select options and customise the settings and then tap to take a photo or tap to record a video. Available options • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However higher ISO settings can result in noise in photos. If the shutter speed is set manually you cannot set the ISO setting to AUTO. • : Adjust the shutter speed. A slow shutter speed allows more light in so the photo becomes brighter. This is ideal for photos of scenery or photos taken at night. A fast shutter speed allows less light in. This is ideal for taking photos of fast-moving subjects. You can select an aperture value that will determine the brightness and depth of field. Tap F1.5 or F2.4. • : Select a colour tone. To create your own colour tone tap Tone 1 or Tone 2.

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Apps and features 119 • : Change the focus mode. Drag the adjustment bar towards or to manually adjust the focus. To switch to auto focus mode tap MANUAL. • : Select an appropriate white balance so images have a true-to-life colour range. You can set the colour temperature. Tap and drag your finger on the colour temperature bar. • : Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations use a higher exposure. If the shutter speed is set manually you cannot change the exposure value. The exposure value will change and be displayed based on the shutter speed setting. Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos. • Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall. 1 On the shooting modes list tap PANORAMA. 2 Tap and move the device slowly in one direction. 3 Tap to stop taking photos.

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Apps and features 120 Taking a motion panorama You can take and view a panorama with motion. When taking motion panoramas sound will not be recorded. 1 On the panorama preview screen make sure the motion feature is activated and take a motion panorama. 2 On the preview screen tap the preview thumbnail. 3 Tap VIEW AS MOTION PANORAMA. The captured motion panorama will be played. 4 Tilt the device or swipe on the screen to rotate the captured motion panorama. To save the motion panorama as a video file tap SAVE VIDEO. Hyperlapse mode Record scenes such as passing people or cars and view them as fast-motion videos. 1 On the shooting modes list tap HYPERLAPSE. 2 Tap and select a frame rate option. If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene. 3 Tap to start recording. 4 Tap to finish recording. 5 On the preview screen tap the preview thumbnail and tap to view the video.

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Apps and features 121 Food mode Take photos of food with more vibrant colours. 1 On the shooting modes list tap FOOD. 2 Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame drag a corner of the frame. 3 Tap and drag the adjustment bar to adjust the colour tone. 4 Tap to take a photo.

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Apps and features 122 Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. You must first add this mode to the shooting modes list before you can use it. On the preview screen tap → Edit camera modes → Rear camera and then tick Slow motion. 1 On the shooting modes list tap SLOW MOTION. 2 Tap to start recording. 3 When you are finished recording tap to stop. 4 On the preview screen tap the preview thumbnail. 5 Tap . The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section drag to the left or right. Sports mode Take clearer photos of fast-moving subjects such as a person running or a pet in motion. On the shooting modes list tap SPORTS. You must first add this mode to the shooting modes list before you can use it. On the preview screen tap → Edit camera modes → Rear camera and then tick Sports.

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Apps and features 123 Selective focus mode Galaxy S9 models only Use the out-of-focus effect to make specific objects stand out in a photo. 1 On the shooting modes list tap SELECTIVE FOCUS. 2 Tap the image on the preview screen where the camera should focus. 3 Tap to take a photo. 4 Tap the preview thumbnail. 5 Tap ADJUST BACKGROUND BLUR and select one of the following: • Near focus: Make the subject stand out and blur the background around the subject. • Far focus: Blur the subject and make the background stand out around the subject. • Pan focus: Make the subject and its background stand out. 6 Tap SAVE. • It is recommended that you position subjects within 50 cm of the device. Position the subject that you want to focus on close to the device. • When taking photos ensure there is sufficient distance between the subject and the background. The distance should be more than three times the distance between the device and the subject. • Hold the device steady and remain still while taking a photo. • The quality of photos taken by the device can be affected in the following conditions: – The device or the subject is moving. – There is strong background light low levels of light or you are taking photos indoors. – The subject has a similar colour or pattern to the background.

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Apps and features 124 Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self-portraits. 2 On the shooting modes list tap SELFIE. 3 Face the front camera lens. 4 Tap to take a photo. Alternatively show your palm to the front camera. After recognising your palm a countdown timer will appear. When the time is up the device will take a photo. You can also take photos by tapping the heart rate sensor or the screen. To use various shooting options for the front camera tap → Shooting methods and then tap the switches to activate them. Applying beauty effects You can apply the spotlight effect or modify facial features such as your skin tone or face shape before taking self-portraits. You can also try various makeups on your face. 1 On the preview screen tap . 2 Select the options to apply beauty effects to your face and take a photo of yourself.

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Apps and features 125 Selfie focus mode Take selfies that focus on your face by blurring the background. 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self-portraits. 2 On the shooting modes list tap SELFIE FOCUS. 3 Face the front camera lens. 4 Tap to take a photo. Alternatively show your palm to the front camera. After recognising your palm a countdown timer will appear. When the time is up the device will take a photo. You can also take photos by tapping the heart rate sensor or the screen. To use various shooting options for the front camera tap → Shooting methods and then tap the switches to activate them. Applying beauty effects You can adjust the skin tone before taking self-portraits. 1 On the preview screen tap . 2 Select the options to apply beauty effects to your face and take a photo of yourself. • Colour: Adjust the screen colour tone. • Skin T one: Make your skin appear brighter and clearer.

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Apps and features 126 Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self-portraits. 2 On the shooting modes list tap WIDE SELFIE. 3 Face the front camera lens. 4 Tap to take a photo. Alternatively show your palm to the front camera. After recognising your palm a countdown timer will appear. When the time is up the device will take a photo. You can also take photos by tapping the heart rate sensor or the screen. To use various shooting options for the front camera tap → Shooting methods and then tap the switches to activate them. 5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. • The subjects should remain still while taking wide self-portraits. • The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions.

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Apps and features 127 Taking a wide self-portrait with motion You can take and view a wide self-portrait with motion. • When taking a wide self-portrait with motion sound will not be recorded. • Depending on the shooting conditions motion may not be saved. 1 On the wide selfie preview screen make sure the motion feature is activated and take a wide self-portrait with motion. 2 On the preview screen tap the preview thumbnail. 3 Tap MOTION WIDE-ANGLE SELFIE. The captured wide self-portrait will be played. 4 Tilt the device or swipe on the screen to rotate the captured wide self-portrait. To save the wide self-portrait as a video file tap SAVE VIDEO.

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Apps and features 128 Customising camera settings Options for current shooting mode On the preview screen use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. • : Select a frame rate. • : Activate or deactivate the flash. • : Select a filter effect to use when taking photos or recording videos. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. Matrix averages the entire scene. • : Change the focus area in auto focus mode. Multi focuses on several areas within the frame. Multiple rectangles will appear to indicate the focused areas. Centre focuses on the centre within the frame. • : Create motion panorama photos that can be played as videos. You can view the motion panorama photos at different angles by tilting the device or swiping on the screen. • : In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame. • : Activate or deactivate the Dual capture feature. Galaxy S9+ models only

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Apps and features 129 Camera settings On the preview screen tap . Some options may not be available depending on the shooting mode. REAR CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos but they will take up more memory. Tap the Save RAW and JPEG files switch to set the device to save photos as uncompressed RAW files DNG file format in pro mode. RAW files retain all of a photo’s data for the best image quality but they will take up more memory. When using this feature each photo is saved in two formats DNG and JPG. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos but they will take up more memory. If you activate the High efficiency video feature you can record videos in the High Efficiency Video Codec HEVC format. Your HEVC videos will be saved as compressed files to conserve the device’s memory. • You cannot play the HEVC videos on other devices or share them online. • Super slow motion and slow motion videos cannot be recorded in the HEVC format. • Timer: Select the length of the delay before the camera automatically takes a photo. • HDR rich tone: Take photos with rich colours and reproduce details even in bright and dark areas.

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Apps and features 130 • Tracking AF: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen the device will focus on the subject even if the subject is moving or you change the camera’s position. • When this feature is activated you cannot use the Video stabilisation feature. • Tracking a subject may fail in the following conditions: – The subject is too big or too small. – The subject moves excessively. – The subject is backlit or you are shooting in a dark place. – Colours or patterns on the subject and the background are the same. – The subject includes horizontal patterns such as blinds. – The camera shakes excessively. – The video resolution is high. – When zooming in or out using the 2x optical zoom. Galaxy S9+ models only • Super slow-mo: Select how you want to record super slow motion videos. FRONT CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos but they will take up more memory. If you activate the High efficiency video feature you can record videos in the High Efficiency Video Codec HEVC format. Your HEVC videos will be saved as compressed files to conserve the device’s memory. You cannot play the HEVC videos on other devices or share them online. • Timer: Select the length of the delay before the camera automatically takes a photo. • HDR rich tone: Take photos with rich colours and reproduce details even in bright and dark areas.

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Apps and features 131 • Save pictures as previewed: Invert the image to create a mirror-image of the original scene when taking photos with the front camera. • Shooting methods: Select shooting options to use. • Face shape correction: When your face is at the edges of the preview screen it will appear distorted. Enable this option to correct your face shape. After shape correction the background may appear slightly distorted. COMMON • Edit camera modes: View available shooting modes or edit the shooting modes list. • Motion photo: Set the device to take a video clip for a few seconds before tapping . This allows you to capture a moment you might have missed. To view the video tap the preview thumbnail and tap PLAY MOTION PHOTO. To capture a still image from the video clip tap the screen to stop playback and tap CAPTURE. This feature is available only in AUTO and SELFIE modes. • Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. When the Tracking AF feature is activated you cannot use this feature. • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. • GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low-lying areas or in poor weather conditions. • Your location may appear on your photos when you upload them to the Internet. To avoid this deactivate the location tag setting. • Review pictures: Set the device to show photos after capturing them. • Quick launch: Set the device to launch the camera by pressing the Power key twice quickly. This feature may not be available depending on the region or service provider.

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Apps and features 132 • Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. • Voice control: Set the device to take photos or record videos with voice commands. You can say “Smile” “Cheese” “Capture” or “Shoot” to take a photo. To record a video say “Record video” . • Floating Camera button: Add a camera button that you can place anywhere on the screen. • Hold Camera button to: Select an action to perform when you tap and hold the camera button. • Press Volume key to: Set the device to use the Volume key to control the shutter or zoom in or out. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories.

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Apps and features 133 Viewing images 1 Launch the Gallery app and tap PICTURES. 2 Select an image. Access additional options. Apply a filter or effect. Add a sticker. Bixby Vision Delete the image. Share the image with others. Draw on the image. Modify the image. Add the image to favourites. You can create a movie animated GIF or collage from multiple images. On the list tap → Create new → Movie GIF or Collage and then select images. Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents. To search for images by entering keywords tap the search field. Editing the background of Live focus photos Galaxy S9+ models only You can edit the background blur level of a photo taken with the Live Focus feature. If the background lighting of Live focus photos appears in blurred points you can change the shape of the background blur. Launch the Gallery app select a photo taken with the Live focus feature tap ADJUST BACKGROUND BLUR to edit the blur level or change the shape of the background blur.

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Apps and features 134 Viewing photos taken with the Dual capture feature Galaxy S9+ models only View the close-up photo and the wide angle photo taken with the Dual capture feature. Launch the Gallery app select a photo taken with the Dual capture feature and then tap WIDE ANGLE or CLOSE-UP. Viewing videos 1 Launch the Gallery app and tap PICTURES. 2 Select a video to play. Video files show the icon on the preview thumbnail. 3 Tap to play the video. Lock the playback screen. Switch to the pop-up video player. Rewind or fast-forward by dragging the bar. Capture the current screen. Skip to the previous video. Tap and hold to rewind. Skip to the next video. Tap and hold to fast-forward. Access additional options. Change screen ratio. Pause and resume playback. Create an animated GIF . Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward swipe to the left or right on the playback screen.

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Apps and features 135 Using the Video enhancer feature Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app tap Advanced features and then tap the Video enhancer switch to activate it. • This feature is only available in some apps. • Using this feature will increase battery consumption. Viewing the details of images and videos You can view file details such as people location and basic information. If there is auto created content such as a story or a GIF the content will also be displayed. While viewing an image or on the video preview screen drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. File details Location information People information Auto created content Tags Edit information.

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Apps and features 136 Viewing albums You can view your images and videos sorted by folders or albums. The movies animated GIFs or collages that you have created will also be sorted in your folders on the albums list. Launch the Gallery app tap ALBUMS and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default such as the Camera and Screenshots albums. 1 Launch the Gallery app and tap ALBUMS. 2 Tap → Hide or unhide albums. 3 Select albums to hide and tap APPLY. To show albums again tap → Hide or unhide albums deselect albums to show and then tap APPLY. Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories. To create stories automatically you must capture or save multiple images and videos. Launch the Gallery app tap STORIES and then select a story. Creating stories Create stories with various themes. 1 Launch the Gallery app and tap STORIES. 2 Tap → Create story.

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Apps and features 137 3 Tick images or videos to include in the story and tap DONE. 4 Enter a title for the story and tap CREATE. To add images or videos to a story select a story and tap ADD. To remove images or videos from a story select a story tap → Edit tick images or videos to remove and then tap → Remove from story. Deleting stories 1 Launch the Gallery app and tap STORIES. 2 Tap and hold a story to delete and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Launch the Gallery app tap → Settings and then tap the Samsung Cloud switch to activate it. Images and videos captured on the device will be automatically saved to Samsung Cloud. Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete. 2 Tick the images or videos to delete. 3 Tap DELETE.

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Apps and features 138 Always On Display You can always view information such as the clock or calendar or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. • The brightness of the Always On Display may change automatically depending on the lighting conditions. • If the sensor at the top of the device is covered for a certain period the Always On Display will turn off. Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked you must unlock it to view notifications.

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Apps and features 139 Controlling music playback on the Always On Display You can control music playback on the Always On Display without turning on the screen. 1 Launch the Settings app tap Lock screen and security → Clock and FaceWidgets → FaceWidgets and then tap the Music Controller switch to activate it. 2 To control music playback on the Always On Display double-tap the clock. 3 Swipe to the left or right on the clock to move to the music controller. 4 Tap the icons to control the playback. Displaying an image to the Always On Display You can display an image on the Always On Display. You can also display an animated GIF . 1 Launch the Settings app → Lock screen and security → Clock and FaceWidgets → Clock style. 2 Drag the types list to the left and select the icon with an image on it. 3 Tap and select an image. To insert an animated GIF tap Add GIF and select a file. 4 Tap APPLY. Changing the schedule for the Always On Display feature Launch the Settings app tap Lock screen and security → Always On Display → Set schedule and set the start and end time. To always display the Always On Display tap the Show always switch to activate it. Deactivating the Always On Display feature Launch the Settings app tap Lock screen and security and then tap the Always On Display switch to deactivate it.

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Apps and features 140 Edge screen Introduction You can quickly access your favourite apps features and contacts from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. Then swipe to the left or right to switch between the Edge panels. Alternatively tap and select the panel you want. If the Edge panel handle is not visible launch the Settings app tap Display → Edge screen and then tap the Edge panels switch to activate it. Edge panels Apps edge People edge Smart select Edge panel handle

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Apps and features 141 Editing the Edge panels Select panels to display on the Edge screen or edit them. 1 Drag the Edge panel handle towards the centre of the screen. 2 Tap to open the Edge panel settings screen. 3 Tick Edge panels to display. To edit a panel tap EDIT. To download additional panels tap DOWNLOAD. To rearrange panels tap → Reorder and drag to another location. Setting the Edge panel handle You can change the location size transparency or vibration settings of the handle. Drag the Edge panel handle towards the centre of the screen. Then tap → → Edge panel handle. Apps edge Quickly launch frequently used apps. 1 Drag the Edge panel handle towards the centre of the screen. 2 Swipe to the left or right to open the Apps edge panel. Alternatively tap → Apps edge. 3 Select an app to launch it.

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Apps and features 142 Editing the Apps edge panel • To add an app tap on the panel and tap an app from the apps list. • To create a folder on the panel tap on the panel tap and hold an app from the apps list and then drag it over another app on the Apps edge panel. Drop the app when a folder frame appears around the apps. • To delete an app tap and hold an app on the panel and drag it to Remove at the top of the panel. • To change the order of apps tap and hold an app and drag it to another location. You can also edit the Apps edge panel by tapping EDIT. People edge Add favourite contacts to the People edge panel to quickly contact them and view notifications received from them. 1 Drag the Edge panel handle towards the centre of the screen. 2 Swipe to the left or right to open the People edge panel. Alternative tap → People edge. Adding contacts to the People edge panel Add frequently used contacts to the People edge panel and set them as your priority contacts. Tap and select a contact from your favourites list or tap SELECT CONTACTS select contacts and then tap DONE. Only contacts saved in Contacts can be added to the People edge panel.

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Apps and features 143 Editing the People edge panel • To delete a contact tap and hold a contact icon and drag it to Remove at the top of the screen. • To change the order of contacts tap and hold a contact icon and drag it to another location. You can also edit the People edge panel by tapping EDIT. Contacting people from the People edge panel Open the People edge panel and tap a contact. The communication buttons will appear on the screen. Tap the desired button to call or send a message to the contact.

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Apps and features 144 Smart select Select an area to capture it as an image or a GIF animation. You can also pin an image so that it is always displayed at the top of the list. Capturing an image 1 Drag the Edge panel handle towards the centre of the screen. 2 Swipe to the left or right to open the Smart select panel. Alternative tap → Smart select. 3 Select a desired shape icon on the panel. 4 Drag the frame on the content you want to select. To resize the frame drag a corner of the frame. 5 Tap DONE. If text is included in the selected area tap Extract text to recognise and extract text from the selected area. 6 Select an option to use with the selected area. • Bixby Vision: Recognise content using Bixby Vision and search for relevant information. • Draw: Write or draw on the selected area. • Share: Share the selected area with others. • Set as: Set the selected area to be displayed when the screen is off. • Save: Save the selected area in Gallery.

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Apps and features 145 Capturing an area from a video While playing a video select an area and capture it as a GIF animation. 1 When there is content you want to capture during video playback drag the Edge panel handle towards the centre of the screen. 2 Swipe to the left or right to open the Smart select panel. Alternative tap → Smart select. 3 On the panel tap Animation. 4 Adjust the position and size of the capturing area. Drag a corner of the frame to resize. Select a quality. Adjust the position. 5 Tap RECORD to start capturing. • Before capturing a video make sure that the video is playing. • The maximum duration you can capture an area of the video for will be displayed on the screen. • When capturing an area from a video its sound will not be recorded. 6 Tap STOP to stop capturing. 7 Select an option to use with the selected area. • Draw: Write or draw on the selected area. Tap Preview to view the result before saving the file. • Share: Share the selected area with others. • Save: Save the selected area in Gallery.

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Apps and features 146 Edge lighting You can set the device to light up the edges of the screen and display a pop-up window when you receive notifications such as new messages. Even while the device’s screen is facing downwards the edges of the screen will light up to notify you of a call or new notifications. When a pop-up window appears while using an app drag the window downwards to quickly view the content and perform available actions. Managing notifications to display as the edge lighting 1 Launch the Settings app tap Display → Edge screen → Edge lighting. 2 Tap Manage notifications and tap the switches next to apps to receive notifications as the edge lighting. Some notifications may not display as the edge lighting depending on notification types. Quick reply You can reject incoming calls using custom rejection messages. While the device’s screen is facing downwards hold your finger on the heart rate sensor on the back of the device for two seconds to reject calls. To edit the default rejection message launch the Settings app tap Display → Edge screen → Edge lighting → → Quick reply and then tap the message text under QUICK REPLY MESSAGE.

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Apps and features 147 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view

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Apps and features 148 Split screen view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. 3 In the lower window swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps tap APP LIST and select an app.

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Apps and features 149 Using additional options Tap the bar between the app windows to access additional options. Switch the selected window to a pop-up view. Close the app. Use the snap window feature. Switch locations between app windows. Add this app pair to the Home screen. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised. Minimising the split screen view Press the Home button to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view. Minimised split screen To close the minimised split screen view tap .

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Apps and features 150 Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. 1 Tap the Recents button to open the list of recently used apps. 2 Tap and drag the frame to the area you want to pin it to. To adjust the size of the frame drag upwards or downwards. 3 Tap DONE. The selected app window will be pinned at the top of the screen. To unpin the window drag the bar between the app windows. 4 In the lower window swipe upwards or downwards to select another app to launch. Adding app pairs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap. Tap the bar between the app windows and tap . The current app pair will be added on the Home screen. App pair

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Apps and features 151 Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Moving pop-up windows To move a pop-up window tap the window’s toolbar and drag it to a new location.

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Apps and features 152 Viewing notifications via the pop-up window When you receive a notification with edge lighting you can quickly view its content and perform available actions by opening the pop-up window. For example if you receive a message while watching a video or playing a game you can view the message and reply to it without switching the screen. When you receive a notification with edge lighting while using an app drag the notification downwards. This feature is only available to apps that support the Multi window and edge lighting features. To view supported apps launch the Settings app tap Display → Edge screen → Edge lighting → Manage notifications.

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Apps and features 153 Samsung Pay Introduction Register frequently used cards to Samsung Pay a mobile payment service to make payments quickly and securely. Samsung Pay supports magnetic secure transmission MST as well as near field communication NFC to allow payment through standard credit card readers. You can view more information such as cards that support this feature at www.samsung.com/samsungpay. Alternatively launch the Samsung Pay app and tap → Help. • To use this feature you must sign in to your Samsung account and register your biometric data. For more information refer to Samsung account Fingerprint recognition and Iris recognition. • To make payments with Samsung Pay the device may be required a connection to a Wi-Fi or mobile network depending on the region. • This app’s availability and supported features may vary depending on the region or service provider. • The procedures for the initial setup and card registration may vary depending on the region or service provider.

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Apps and features 154 Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on-screen instructions to complete the initial setup. 1 Launch the Samsung Pay app. 2 Sign in to your Samsung account. 3 Read and agree to the terms and conditions. 4 Register your fingerprint or irises to use when making payments. 5 Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera. You can check the cards that support this feature from the Samsung Pay website www.samsung.com/samsungpay. Launch the Samsung Pay app tap Add and then follow the on-screen instructions to complete your card registration.

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Apps and features 155 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively launch the Samsung Pay app. 2 On the cards list swipe to the left or right and select a card to use.

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Apps and features 156 3 Scan your fingerprint or irises. Alternatively enter the payment PIN you set when setting up the Samsung Pay. 4 Touch the back of your device to the card reader. When the card reader recognises the card information the payment will be processed. • Payments may not be processed depending on your network connection. • The verification method for payments may vary depending on the card readers. Cancelling payments You can cancel payments by visiting the place where you made them. On the cards list swipe to the left or right to select the card you used. Follow the on-screen instructions to complete payment cancellation. Changing the Samsung Pay settings On the Samsung Pay screen tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off. Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device. When you connect your device to the Gear you can customise the Gear’s settings and apps. Open the Samsung folder and launch the Samsung Gear app. Tap ST ART THE JOURNEY to connect your device to the Gear. Follow the on-screen instructions to finish the setup. Refer to the Gear’s user manual for more information about how to connect and use the Gear with your device.

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Apps and features 157 Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Additional options Send feedback. • This app’s availability and supported features may vary depending on the region or service provider. • To submit your feedback or post your comments you must register and sign in to your Samsung account. Refer to Samsung account for more information.

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Apps and features 158 Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app and tap ALL → . 2 Select an input method from the toolbar at the top of the screen and compose a note. Tap → Image to insert an image by selecting from Gallery or by taking a photo. Tap → Voice to record a voice recording and insert it into the note. Voice recording will start immediately. Enter text using the keyboard. Write or draw with pens. Paint with brushes. Insert an image or a voice recording. 3 When you are finished composing the note tap SAVE. Deleting notes 1 Launch the Samsung Notes app tap ALL or COLLECTIONS and then select a category. 2 Tap and hold a note to delete. To delete multiple notes tick more notes to delete. 3 Tap .

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Apps and features 159 Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it tap the date and tap . 2 Enter event details. Select a calendar to save the event to. Attach a map. Enter the location. Add a note. Enter a title. Select a sticker to display with the event. Set the duration. Add more details. Set an alarm. Change the events colour. 3 Tap SAVE to save the event.

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Apps and features 160 Creating tasks 1 Launch the Calendar app and tap VIEW → Tasks. 2 Tap and enter task details. 3 Tap SAVE to save the task. Syncing events and tasks with your accounts 1 Launch the Settings app tap Cloud and accounts → Accounts and select the account to sync with. 2 Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account tap → Sync settings and tap the Calendar switch to activate it. To add accounts to sync with launch the Calendar app and tap → Manage calendars → Add account. Then select an account to sync with and sign in. When an account is added it will appear on the list. Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals check your progress and keep track of your overall wellness and fitness.

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Apps and features 161 Using Samsung Health You can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness. You can also compare your step count records with other Samsung Health users compete with your friends and view health tips. Open the Samsung folder and launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset follow the on-screen instructions to complete the setup. Some features may not be available depending on the region. View and manage trackers. View health tips. Compare your step count records with other Samsung Health users or compete with your friends. Set your daily goals and track your progress. Monitor your health and fitness. View guide messages or notifications from Samsung Health.

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Apps and features 162 To add items to the Samsung Health screen tap → Manage items and then select items. • GOALS: Set your daily fitness goals and view your progress. • PROGRAMS: Use customisable exercise programmes. • GENERAL TRACKERS: Monitor your activities food intake and body measurements. • EXERCISE TRACKERS: Add trackers of various exercises and monitor your activities. Goals You can set your goals for weight management or a more balanced life. After setting your goals you can track your progress or view guides on the Samsung Health screen. On the Samsung Health screen tap SET GOALS. Alternatively tap → Manage items and select Weight management or Balanced life. TOGETHER Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together set target step counts compete in challenges and view your ranking on the Steps leaderboard. On the Samsung Health screen tap TOGETHER.

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Apps and features 163 Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health screen tap the steps tracker. Target Current step total • You may experience a brief delay while the steps tracker monitors your steps and then displays your step count. You may also experience a brief delay before the pop-up window indicates that your goal has been reached. • If you use the steps tracker while travelling by car or train vibration may affect your step count.

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Apps and features 164 Heart rate Measure and record your heart rate. The heart rate tracker is intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions or in the cure mitigation treatment or prevention of disease. Be aware of following conditions before measuring your heart rate: • Rest for 5 minutes before taking measurements. • If the measurement is very different from the expected heart rate rest for 30 minutes and then measure it again. • During winter or in cold weather keep yourself warm when measuring your heart rate. • Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate. • Do not talk yawn or breathe deeply while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately. • Heart rate measurements may vary depending on the measurement method and the environment they are taken in. • If the heart rate sensor is not working make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem visit a Samsung Service Centre.

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Apps and features 165 1 On the Samsung Health screen tap the heart rate tracker and tap MEASURE to start measuring your heart rate. 2 Place your finger on the heart rate sensor on the back of the device. 3 After a moment your current heart rate will be displayed on the screen. Remove your finger from the sensor. Your current heart rate

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Apps and features 166 Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions or in the cure mitigation treatment or prevention of disease. • The available functions features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use. • Samsung Health applications and its service can be changed or discontinued without prior notice. • The purpose for data collection is limited to providing the service that you have requested including providing additional information to enhance your wellness sync data data analysis and statistics or to develop and provide better services. But if you sign in to your Samsung account from Samsung Health your data may be saved on the server for data backup purposes. Personal information may be stored until the completion of such purposes. You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu. To delete any data you have shared with social networks or transferred to storage devices you must delete them separately. • You may share and/or sync your data with additional Samsung services or compatible third party services that you select as well as with any of your other connected devices. Access to Samsung Health information by such additional services or third party devices will only be permitted with your express approval. • You assume full responsibility for the inappropriate use of data shared on social networks or transmitted to others. Use caution when sharing your personal data with others. • If the device is connected to measuring devices verify the communication protocol to confirm proper operation. If you use a wireless connection such as Bluetooth the device may be affected by electronic interference from other devices. Avoid using the device near other devices that transmit radio waves. • Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before using it.

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Apps and features 167 Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app. 2 Tap to start recording. Speak into the microphone. Tap to pause recording. While making a voice recording tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. 3 Tap to finish recording. 4 Enter a file name and tap SAVE.

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Apps and features 168 Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • STANDARD: This is the normal recording mode. • INTERVIEW: The microphone is sensitive to sounds from two directions. In this mode both the top and the bottom of the device pick up equal amounts of sound. • SPEECH-TO-TEXT: The device records your voice and simultaneously converts it to on- screen text. For best results keep the device near your mouth and speak loudly and clearly in a quiet place. If the voice memo system language does not match the language you are speaking the device will not recognise your voice. Before using this feature tap the current language to set the voice memo system language. Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording. 1 Open the Samsung folder and launch the Voice Recorder app. 2 Tap LIST and select a voice recording made in interview mode. 3 To mute certain sound sources tap for the corresponding direction that sound is to be muted. The icon will change to and the sound will be muted. Muted sound source Unmuted sound source

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Apps and features 169 My Files Access and manage various files stored in the device or in other locations such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage tap → Get more space. To search for files or folders tap . Clock Introduction Set alarms check the current time in many cities around the world time an event or set a specific duration. ALARM Launch the Clock app and tap ALARM. Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE. To open the keypad to enter an alarm time tap the time input field. To activate or deactivate alarms tap the switch next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm. If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time.

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Apps and features 170 Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE. WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks Tap enter a city name or select a city from the globe and then tap ADD. Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE. STOPWATCH 1 Launch the Clock app and tap STOPWATCH. 2 Tap START to time an event. To record lap times while timing an event tap LAP. 3 Tap STOP to stop timing. To restart the timing tap RESUME. To clear lap times tap RESET. TIMER 1 Launch the Clock app and tap TIMER. 2 Set the duration and then tap START. To open the keypad to enter the duration tap the duration input field. 3 Tap DISMISS when the timer goes off.

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Apps and features 171 Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto-rotate is disabled tap to display the scientific calculator. To see the calculation history tap HISTORY. To close the calculation history panel tap KEYPAD. To clear the history tap HISTORY → CLEAR HISTORY. To use the unit conversion tool tap . You can convert various values such as area length or temperature into other units. Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Search for games. View your gameplay information. Downloaded apps. Open games with or without sound. Change the performance mode. Access additional options.

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Apps and features 172 Using Game Launcher 1 Launch the Settings app tap Advanced features → Games and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature Game Launcher will be removed from the Home screen and the Apps screen. 2 Launch the Game Launcher app. 3 Tap a game from the games list. To find more games drag the screen upwards. Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen. If you cannot see your games tap → Add a game. Removing a game from Game Launcher Tap and hold a game and tap Remove. Changing the performance mode You can change the game performance mode. Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want. • Normal performance: Power saving mode or high performance mode is not used. • Save power: This decreases the battery power consumption but it will reduce the system performance. • High performance: This improves system performance but it will increase the battery power consumption. Battery power efficiency may vary by game.

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Apps and features 173 Using Game T ools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel tap on the navigation bar. If the navigation bar is hidden drag upwards from the bottom of the screen to show it. Lock the Edge screen. Record your game session. Mute notification sounds and display notifications only for incoming calls and emergency alerts. Access the Game Tools settings. Play games in full screen. Access the Game Launcher screen. Lock the Hard press Home button feature. Hide and lock the navigation bar. Lock the touchscreen. Lock the auto brightness adjustment feature. Capture screenshots. Blocking notifications during games Tap and tap the No alerts during game switch to activate it. The device will mute notification sounds and display only notifications for incoming calls and emergency alerts so that you can enjoy your games without being disturbed. If you receive an incoming call a small notification will appear at the top of the screen.

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Apps and features 174 SmartThings Introduction Connect to nearby devices such as Bluetooth headsets or other smartphones easily and quickly. You can also control and manage TVs home appliances and Internet of Things IoT products with your smartphone. • Connecting with nearby devices: Connect with nearby devices such as Bluetooth headsets or wearable devices easily and quickly. • Registering and controlling home appliances TVs and IoT products: Register smart refrigerators washers air conditioners air purifiers TVs and Internet of Things IoT products on your smartphone and view their status or control them from your smartphone’s screen. • Receiving notification: Receive notifications from connected devices on your smartphone. For example when the laundry is finished you can receive a notification on your smartphone. Open the Samsung folder and launch the SmartThings app. The dashboard will appear. Search for and register nearby devices. SmartThings tips View the dashboard. Access additional options. Manage automations. Supported devices User stories Manage locations and devices.

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Apps and features 175 • To use SmartThings your smartphone and other devices must be connected to a Wi-Fi or mobile network. • To fully use SmartThings you must register and sign in to your Samsung account. • The devices you can connect may vary depending on the region or service provider. To see the list of connectable devices open the Samsung folder launch the SmartThings app and then tap SUPPORTED DEVICES. • Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices contact the device’s manufacturer. Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. 1 Open the Samsung folder and launch the SmartThings app. 2 On the dashboard tap Add device. 3 Select a device from the list and connect to it by following the on-screen instructions.

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Apps and features 176 Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone’s screen. You can group devices by location and add rules to control the devices easily and conveniently. Connecting devices 1 Open the Samsung folder and launch the SmartThings app. 2 On the dashboard tap Add device. 3 Select a device from the list. If there is no device on the list tap under ADD DEVICE MANUALLY and select a device type. Or tap Search and enter the device or model name. 4 Follow the on-screen instructions to register devices. Viewing and controlling connected devices You can view and control the devices. For example you can check the ingredients in your refrigerator or adjust the TV volume. 1 Open the Samsung folder launch the SmartThings app and then tap Devices. The list of connected devices will appear. 2 View the status of devices on the list. To control the devices select a device. When the device controller supplied with the selected device is downloaded you can control the device. Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them. You can also add a scene to a location to control multiple devices at the same time.

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Apps and features 177 Adding locations 1 Open the Samsung folder launch the SmartThings app and then tap Devices → ALL DEVICES → Add location. 2 Enter the location name. To set a location tap Geolocation to select a location on the map and tap DONE. 3 Tap SAVE. Your location will be added. To add devices to the location tap ADD DEVICE and follow the on-screen instructions to register devices. The devices will be added to the location. Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command. Open the Samsung folder launch the SmartThings app select a location tap → Add scene and then set scene options. You can set the scene name icon and devices. Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices. For example add an automation to turn on the audio automatically every day at 7:00 AM. 1 Open the Samsung folder launch the SmartThings app and then tap Automations → ADD AUTOMATION. 2 Tap When do you want to use this automation to set the conditions and tap DONE. 3 Tap What do you want this automation to do to set devices and actions to perform and tap DONE. To receive a notification when an automation runs tap Notify me and enter the message.

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Apps and features 178 Receiving notifications You can receive notifications from connected devices on your smartphone. For example when the laundry is finished you can receive a notification on your smartphone. To set devices to receive notifications open the Samsung folder launch the SmartThings app tap → Notifications → → Notifications settings and then tap the switches next to the devices you want. Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method such as message and email. When you have a communication or sharing history the people you contacted will appear on the sharing options panel. To directly share content with them via the corresponding app select a person’s icon. If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it.

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Apps and features 179 Using additional features • Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature your phone number must be verified. • Share to device: Share content with nearby devices via Wi-Fi Direct or Bluetooth or with SmartThings supported devices. You can also view your device’s displayed content on a large screen by connecting your device to a Smart View-enabled TV or monitor. When the image is sent to the recipients’ devices a notification will appear on their devices. Tap the notification to view or download the image. Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display such as a TV or monitor. You can use your smartphone’s features on a large screen conveniently. • For more information about using the DeX Pad refer to the DeX Pad’s user manual. • All accessories including the DeX Pad are sold separately.

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Apps and features 180 DeX Pad device layout USB port Charger port USB Type-C Fan vent Surface HDMI port Fan vent Mobile device connector USB Type-C

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Apps and features 181 Connecting devices 1 Connect the charger to the DeX Pad’s charger port USB Type-C. Use only Samsung-approved chargers that support the fast charging feature. 2 Connect one end of the HDMI cable to the DeX Pad’s HDMI port and plug the other end of the cable into a TV or monitor’s HDMI port. Use only the HDMI cable supplied with the DeX Pad. Otherwise the DeX Pad may not work properly.

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Apps and features 182 3 Connect your smartphone’s multipurpose jack to the mobile device connector USB Type-C on the DeX Pad. Mobile device connector USB Type-C • Ensure that your smartphone is horizontal to the connector. Otherwise the DeX Pad and your smartphone may be damaged. • If you connect your smartphone with a case attached it may not correctly connect to the DeX Pad or run Samsung DeX properly depending on your device’s case. Remove the case before use. 4 On your smartphone’s screen select the screen mode you want to use. You can choose from Samsung DeX mode or screen mirroring mode. • START SAMSUNG DeX: Your smartphone’s screen will change into a touchpad and appear on the connected TV or monitor in Samsung DeX mode. • SWITCH TO SCREEN MIRRORING: The same screen as your smartphone will appear on the connected TV or monitor. Samsung DeX mode Screen mirroring mode The screen mode you first select will be applied for subsequent connections. Refer to Changing screen mode for more information.

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Apps and features 183 Controlling the Samsung DeX screen Controlling via your smartphone You can use your smartphone as a touchpad. • You can use the touchpad only when using Samsung DeX mode. • If your smartphone’s case has a front cover open the front cover to use your smartphone as a touchpad. If the front cover is closed the touchpad may not work properly. Controlling the screen • Tapping: Launch an app or select a button. • Tapping with two fingers: Show the additional options. • Swiping with two fingers: Scrolling the screen in any direction. • Spreading or pinching with two fingers: Zoom in or out. • Tapping and holding: Select an item on the screen. • Dragging: Move an item or select text.

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Apps and features 184 Orienting your smartphone’s screen When you are using your smartphone as a touchpad you can use it in either the horizontal or vertical alignment. 1 When the DeX Pad and your smartphone are connected raise both of them to be perpendicular to the surface 1 . Then turn the smartphone to be either vertical or horizontal the orientation you want 2 . 2 1

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Apps and features 185 2 Move both the DeX Pad and your smartphone up and down slightly. If the touchpad has been properly oriented the icon will appear at the top right of the touchpad.

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Apps and features 186 Controlling with an external keyboard and mouse To use a keyboard and mouse connect them to the DeX Pad’s USB ports. • When you connect a mouse the touchpad will not appear on your smartphone. • You can control with an external keyboard and mouse even in Screen mirroring mode. You can also use a wireless keyboard/mouse or Bluetooth keyboard/mouse. Refer to the respective device’s manual for more information.

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Apps and features 187 Using Samsung DeX Use your smartphone’s features in an interface environment similar to a computer. You can multitask by running multiple apps simultaneously. You can also check your smartphone’s notifications and status. Samsung DeX home screen Apps button Taskbar Favourite apps Status bar Quick access toolbar • When starting or ending Samsung DeX running apps may be closed. • Some apps or features may not be available when using Samsung DeX. • To adjust the screen settings use the connected TV or monitor’s display settings. • Favourite apps: Add frequently used apps to the Home screen and launch them quickly. • Apps button: View and run your smartphone’s apps. To install apps that are optimised for Samsung DeX tap Apps for Samsung DeX. • Taskbar: View the apps that are currently running. • Status bar: View your smartphone’s notifications and status. Status icons may appear differently depending on your smartphone’s status. When you click the quick setting buttons will appear. You can activate or deactivate certain smartphone features using the quick setting buttons. • Quick access toolbar: Use quick tools such as screen keyboard volume control or search.

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Apps and features 188 Using the screen keyboard Open the screen keyboard on the connected TV or monitor to enter text. On the quick access toolbar tap . The screen keyboard will appear. Enjoying games vividly on a large screen Play your smartphone’s games on a large screen. On the connected TV or monitor launch the Game Launcher app. Answering calls While using Samsung DeX you can answer calls from your smartphone on the connected TV or monitor. Select the call answering option on the connected TV or monitor to answer a call. Your smartphone’s speaker will be used during the calls. If you do not want to use the speakerphone connect earphones or remove your smartphone from the DeX Pad. Changing screen mode You can change the screen mode on the connected TV or monitor. 1 On the status bar tap and tap next to Samsung DeX.

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Apps and features 189 2 Tap above Using Samsung DeX and tap SCREEN MIRRORING. Samsung DeX mode will be ended and the same screen as your smartphone will appear on the connected TV or monitor. If you want to switch modes on your smartphone open the notification panel tap next to Samsung DeX and then tap SAMSUNG DEX. Charging the smartphone’s battery You can charge your smartphone’s battery using the DeX Pad. 1 On the status bar tap and tap next to Samsung DeX. 2 Tap above Using Samsung DeX and tap FAST CHARGING. The connected TV or monitor will turn off and your smartphone will start charging. Ending the connection To disconnect your smartphone from the connected monitor remove your smartphone from the DeX Pad. Be sure to remove your smartphone horizontally. Raising it up too high pulling it excessively or shaking it may damage the mobile device connector USB Type-C.

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Apps and features 190 Connecting to an external display You can connect your smartphone to an external display such as a TV or monitor and view presentations or movies on the connected display. Connect your smartphone to an external display using an HDMI cable and HDMI adaptor USB Type-C to HDMI. You can view your smartphone’s content on the connected screen. • HDMI cables and adaptors USB Type-C to HDMI are sold separately. • Use only a Samsung-approved HDMI adaptor USB Type-C to HDMI. Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty. 1 Connect an HDMI adaptor USB Type-C to HDMI to your smartphone. 2 Connect an HDMI cable to the HDMI adaptor USB Type-C to HDMI and to a TV or monitor’s HDMI port. Your smartphone’s screen will appear on the connected screen. HDMI cable HDMI adaptor USB Type-C to HDMI

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Apps and features 191 Google apps Google provides entertainment social network and business apps. You may require a Google account to access some apps. To view more app information access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map search the world map and view location information for various places around you. Play Music Discover listen to and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies TV Purchase or rent videos such as movies and TV programmes from Play Store. Drive Store your content on the cloud access it from anywhere and share it with others.

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Apps and features 192 Y ouTube Watch or create videos and share them with others. Photos Search for manage and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.

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193 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords tap Search or . Connections Options Change settings for various connections such as the Wi-Fi feature and Bluetooth. On the Settings screen tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information. • Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information. • Phone visibility: Allow other devices to find your device to share content with you. When this feature is activated your device will be visible to other devices when they search for available devices using their Transfer files to device option. • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information.

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Settings 194 • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Make sure the device is turned off during takeoff and landing. After takeoff you can use the device in flight mode if allowed by aircraft personnel. • NFC and payment: Set the device to allow you to read near field communication NFC tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. Refer to NFC and payment for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi USB or Bluetooth. Refer to Mobile Hotspot and T ethering for more information. • Mobile networks: Configure your mobile network settings. • SIM card manager dual SIM models: Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager dual SIM models for more information. • Location: Change settings for location information permissions. • More connection settings: Customise settings to control other features. Refer to More connection settings for more information. Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Turn off Wi-Fi to save the battery when not in use.

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Settings 195 Connecting to a Wi-Fi network 1 On the Settings screen tap Connections → Wi-Fi and then tap the switch to activate it. 2 Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT. • Once the device connects to a Wi-Fi network the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically select it from the list of networks and tap FORGET. • If you cannot connect to a Wi-Fi network properly restart your device’s Wi-Fi feature or the wireless router. Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen tap Connections → Wi-Fi and then tap the switch to activate it. 2 Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request.

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Settings 196 Sending and receiving data You can share data such as contacts or media files with other devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → Wi-Fi Direct and select a device to transfer the image to. 3 Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected the image will be sent to the other device without the connection request procedure. Ending the device connection 1 On the Settings screen tap Connections → Wi-Fi. 2 Tap Wi-Fi Direct. The device displays the connected devices in the list. 3 Tap the device name to disconnect the devices.

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Settings 197 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices the operating distance may be reduced. • Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device. • Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes. Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices 1 On the Settings screen tap Connections → Bluetooth and then tap the switch to activate it. The detected devices will be listed. 2 Select a device to pair with. If the device you want to pair with is not on the list set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. 3 Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request.

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Settings 198 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data such as contacts or media files with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → Bluetooth and then select a device to transfer the image to. If your device has paired with the device before tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list request that the device turns on its visibility option. 3 Accept the Bluetooth connection request on the other device. Dual audio You can connect up to two Bluetooth audio devices to your smartphone. Connect two Bluetooth headsets or speakers to use them at the same time. To use this feature the Bluetooth audio devices you want to connect must support the Media audio feature. 1 On the Settings screen tap Connections → Bluetooth and then tap the switch to activate it. The detected devices will be listed. 2 Tap → Dual audio tap the switch to activate it and then tap the Back button. 3 Select a device to pair with. If the device you want to pair with is not in the list turn on its visibility option or enter Bluetooth pairing mode on the device. Refer to the device’s user manuals for more information.

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Settings 199 4 Tap next to the connected device and tap the Media audio switch to activate it. 5 Select another device from the list and activate its Media audio feature. Unpairing Bluetooth devices 1 On the Settings screen tap Connections → Bluetooth. The device displays the paired devices in the list. 2 Tap next to the device name to unpair. 3 Tap Unpair. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and select apps.

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Settings 200 NFC and payment Your device allows you to read near field communication NFC tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna. Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC tags. 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it. 2 Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise the device will not read NFC tags or receive data.

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Settings 201 Making payments with the NFC feature Before you can use the NFC feature to make payments you must register for the mobile payment service. To register or get more information about the service contact your service provider. 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it. 2 Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app open the Settings screen and tap Connections → NFC and payment → Tap and pay → PAYMENT and then select an app. The payment services list may not include all available payment apps. Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. 1 On the Settings screen tap Connections → NFC and payment and tap the switch to activate it. 2 Tap the Android Beam switch to activate it. 3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

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Settings 202 4 When Touch to beam. appears on the screen tap your device’s screen to send the item. If both devices try to send data simultaneously the file transfer may fail. Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi USB or Bluetooth. On the Settings screen tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices. • Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data connection with computers or other devices via Bluetooth. • USB tethering: Use USB tethering to share the device’s mobile data connection with a computer via USB. When connected to a computer the device is used as a wireless modem for the computer.

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Settings 203 Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. 2 Tap the switch to activate it. The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list. To set a password for the mobile hotspot tap → Configure Mobile Hotspot and select the level of security. Then enter a password and tap SAVE. 3 On the other device’s screen search for and select your device from the Wi-Fi networks list. 4 On the connected device use the device’s mobile data connection to access the Internet. SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards dual SIM models for more information. On the Settings screen tap Connections → SIM card manager. • Calls: Select a SIM or USIM card for voice calls. • Text messages: Select a SIM or USIM card for messaging. • Mobile data: Select a SIM or USIM card for data services. • Confirm SIM card for calls: Set the device to display the SIM or USIM card selection pop- up window when returning a call or calling from a message. The pop-up window will appear only if the SIM or USIM card used for the previous call or message is different from your preferred SIM or USIM card. • Dual SIM always on: Set the device to allow incoming calls from the other SIM or USIM card during a call. When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider.

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Settings 204 More connection settings Customise settings to control other features. On the Settings screen tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information. • MirrorLink: Use the MirrorLink feature to control your device’s MirrorLink apps on the vehicle’s head unit monitor. Refer to MirrorLink for more information. • Download booster: Set the device to download files larger than 30 MB faster via Wi-Fi and mobile networks simultaneously. Refer to Download booster for more information. • VPN: Set up virtual networks VPNs on your device to connect to a school or company’s private network. • Ethernet: When you connect an Ethernet adaptor you can use a wired network and configure network settings. Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 On the Settings screen tap Connections → More connection settings → Printing → Add service. 2 Search for a printer plug-in in Play Store. 3 Select a printer plug-in and install it.

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Settings 205 4 Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add. To add printers manually tap → Add printer. Printing content While viewing content such as images or documents access the options list tap Print → → All printers... and then select a printer. Printing methods may vary depending on the content type. MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher. Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to a Wi-Fi or mobile network. 1 Pair your device with a vehicle via Bluetooth. Refer to Pairing with other Bluetooth devices for more information. 2 Connect your device to the vehicle using a USB cable. When they are connected access your device’s MirrorLink apps on the head unit monitor.

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Settings 206 Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle. Download booster Set the device to download files larger than 30 MB faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen tap Connections → More connection settings → Download booster. • This feature may not be supported by some devices. • You may incur additional charges when downloading files via the mobile network. • When you download large files the device may heat up. If the device exceeds a set temperature the feature will turn off. • If network signals are unstable the speed and performance of this feature may be affected. • If the Wi-Fi and mobile network connections have significantly different data transfer speeds the device may use only the fastest connection. • This feature supports Hypertext Transmission Protocol HTTP 1.1 and Hypertext Transmission Protocol Secure HTTPS. The feature cannot be used with other protocols such as FTP .

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Settings 207 Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen tap Sounds and vibration. • Sound mode: Set the device to use sound mode vibration mode or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. • Use Volume keys for media: Set the device to adjust the media volume level when you press the Volume key. • Volume: Adjust the volume level for call ringtones music and videos system sounds and notifications. • Vibration intensity: Adjust the force of the vibration notification. • Ringtone single SIM models: Change the call ringtone. Ringtone dual SIM models: Change the ringtones for calls or notifications. • Vibration pattern: Select a vibration pattern. • Notification sounds: Change the notification sound. • Do not disturb: Set the device to mute incoming calls notification sounds and media except for allowed exceptions. • Touch sounds: Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen. • Charging sound: Set the device to sound when it is connected to a charger. • Vibration feedback: Set the device to vibrate when you tap the buttons on the navigation bar and for other actions such as tapping and holding items. • Dialling keypad tones: Set the device to sound when you tap the buttons on the keypad. • Keyboard sound: Set the device to sound when a key is touched.

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Settings 208 • Keyboard vibration: Set the device to vibrate when a key is touched. • Sound quality and effects: Configure additional sound settings. You can also activate the surround sound mode. Refer to Dolby Atmos surround sound for more information. • Separate app sound: Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker. Dolby Atmos surround sound Select a surround sound mode optimised for various types of audio such as movies music and voice. With Dolby Atmos you can experience moving audio sounds that flows all around you. On the Settings screen tap Sounds and vibration → Sound quality and effects → Dolby Atmos tap the switch to activate it and then select a mode. Notifications Change the notification settings for each app. On the Settings screen tap Notifications. To display icon badges tap the App icon badges switch to activate it. To change the badge style tap App icon badges. With number Without number To customise notification settings for more apps tap ADVANCED and select an app.

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Settings 209 Display Options Change the display and the Home screen settings. On the Settings screen tap Display. • Brightness: Adjust the brightness of the display. • Auto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions. • Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter for more information. • Font and screen zoom: Change the screen zoom setting or font size and style. • Screen mode: Change the screen mode to adjust the display’s colour and contrast. Refer to Changing the screen mode or adjusting the display colour for more information. • Screen resolution: Change the screen resolution. Refer to Screen resolution for more information. • Home screen: Change the size of the grid to display more or fewer items on the Home screen and more. • Full screen apps: Select apps to use with the full screen aspect ratio. • Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. • Icon frames: Set whether to display shaded backgrounds to make icons stand out. • Edge screen: Change the settings for the Edge screen. Refer to Edge screen for more information. • LED indicator: Set the device to turn on the LED indicator when you charge the battery when you have notifications or when you make voice recordings while the screen is turned off. • Status bar: Customise the settings for displaying notifications or indicators on the status bar.

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Settings 210 • Navigation bar: Change the navigation bar settings. Refer to Navigation bar soft buttons for more information. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Block accidental touches: Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket or bag. • Screensaver: Set the device to launch a screensaver when the device is charging. Refer to Screensaver for more information. Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services the blue light filter may not be applied. 1 On the Settings screen tap Display → Blue light filter and then tap the Turn on now switch to activate it. 2 Drag the adjustment bar to adjust the filter’s opacity. 3 To set the schedule to apply the blue light filter to the screen tap the Turn on as scheduled switch to activate it and select an option. • Sunset to sunrise: Set the device to apply the blue light filter at night and turn it off in the morning based on your current location. • Custom schedule: Set a specific time to apply the blue light filter.

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Settings 211 Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images or adjust the display colour to your preference. If you select the Adaptive display mode you can adjust the display colour balance by colour value. Changing the screen mode On the Settings screen tap Display → Screen mode and select a mode you want. • Adaptive display: This optimises the colour range saturation and sharpness of your display. You can also adjust the display colour balance by colour value. • AMOLED cinema: This is suitable for watching videos. • AMOLED photo: This is suitable for viewing images. • Basic: This is set as default and is suitable for general use. • You can adjust the display colour only in Adaptive display mode. • Adaptive display mode may not be compatible with third-party apps. • You cannot change the screen mode while applying the blue light filter. Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool the blue colour tone will increase. When you drag the bar towards Warm the red colour tone will increase. 1 On the Settings screen tap Display → Screen mode → Adaptive display. 2 Adjust the colour adjustment bar under Full screen colour balance. The colour balance of the screen will be optimised.

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Settings 212 Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually. 1 On the Settings screen tap Display → Screen mode → Adaptive display. 2 Tick Advanced options. 3 Adjust the Red Green or Blue colour bar to your preference. The screen tone screen will be adjusted. Screen resolution Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid however they will consume more battery power. 1 On the Settings screen tap Display → Screen resolution. 2 Drag the adjustment bar to adjust the screen resolution and then tap APPLY. Some currently running apps may close when you change the resolution. Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 On the Settings screen tap Display → Screensaver and tap the switch to activate it. 2 Select an option. If you select Photo Frame a slideshow with selected images will start. If you select Photo Table selected images will appear as small cards and overlap. 3 Tap to select albums for displaying images. 4 When you are finished tap the Back button. To preview the selected option tap PREVIEW. When you tap the screen while your screensaver is displayed the screen will turn on.

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Settings 213 Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen tap Wallpapers and themes. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Themes: Change the device’s theme. • Icons: Change the icon style. • AOD: Select an image to display on the Always On Display. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Smart stay: Set the device to prevent the display from turning off while you are looking at it. • Games: Activate the Game Launcher. Refer to Game Launcher for more information. • One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. This feature may not be available depending on the region or service provider.

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Settings 214 • Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint. • Quick launch Camera: Set the device to launch the camera by pressing the Power key twice quickly. This feature may not be available depending on the region or service provider. • Device assistance app: Select a device assistance app to launch when you press and hold the Home button. The device assistance app will gather information from the current screen and provide related information apps and features. • Multi window: Select a Multi window launch method. • Smart capture: Set the device to capture the current screen and scrollable area and crop and share the screenshot immediately. • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. • Direct call: Set the device to make a voice call by picking up and holding the device near your ear while viewing message or contact details. • Smart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. This feature may not work if the screen is turned on or the device is not on a flat surface. • Easy mute: Set the device to mute incoming calls or alarms by using palm motions or facing the device’s screen downwards. • Swipe to call or send messages: Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app. • Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information.

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Settings 215 • Send SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along with the message to the recipients. • Direct share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. • Video enhancer: Enhance the image quality of your videos to enjoy brighter and more vivid colours. This feature may not be available in some apps. • Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors. Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen tap Advanced features → Dual Messenger. Supported apps will appear. 2 Tap the switch of an app to install the second app. The second app will be installed. The second app’s icon will be displayed with . When you receive notifications from the second app the notifications will be displayed with to distinguish them from the first app’s notifications. Second app • The Dual Messenger feature may not be available depending on the app. • Some features of the app may be limited for the second app.

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Settings 216 Uninstalling a second app 1 On the Settings screen tap Advanced features → Dual Messenger. 2 Tap the switch of the app you want to disable and tap DISABLE or UNINSTALL. All data related to the second app will be deleted. If you uninstall the first app the second app will also be deleted. Device maintenance The device maintenance feature provides an overview of the status of your device’s battery storage memory and system security. You can also automatically optimise the device with a tap of your finger. Battery Performance mode Storage Device security Memory

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Settings 217 Using the quick optimisation feature On the Settings screen tap Device maintenance → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Managing abnormal battery usage. • Scanning for crashed apps and malware. Battery Check the remaining battery power and time to use the device. For devices with low battery levels conserve battery power by activating power saving features. On the Settings screen tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • You may not receive notifications from some apps that use power saving mode. Power saving mode • MID: Activate power saving mode to extend the battery’s usage time. • MAX: In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections except for the mobile network will be deactivated. Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used. Tick apps from the apps list and tap SAVE POWER. Also tap → Advanced settings and set the App power monitor options. You can set the device to charge the battery more quickly. Tap → Advanced settings and tap the Fast cable charging switch to activate it.

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Settings 218 Performance mode Change the device’s performance mode according to your usage such as playing games or music to get the best performance. On the Settings screen tap Device maintenance → Performance mode. • Optimised recommended: Balance battery life and screen resolution for everyday use. • Game: Enhance your gaming experience by making games run more smoothly. • Entertainment: Apply ultra high quality sound enhanced images and maximum display settings to enjoy your music and videos more. • High performance: Apply the highest quality display settings. Battery power consumption will increase depending on the mode. Storage Check the status of the used and available memory. On the Settings screen tap Device maintenance → Storage. • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files such as cache tap CLEAN NOW. To delete files or uninstall apps that you do not use any more select a category under USER DATA. Then tick items to select and tap DELETE or UNINSTALL. Memory On the Settings screen tap Device maintenance → Memory. To speed up your device by stopping apps running in the background tick apps from the apps list and tap CLEAN NOW.

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Settings 219 Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen tap Device maintenance → Device security → SCAN PHONE. Apps Manage the device’s apps and change their settings. You can view the apps’ usage information change their notification or permission settings or uninstall or disable unnecessary apps. On the Settings screen tap Apps. Lock screen and security Options Change the settings for securing the device. On the Settings screen tap Lock screen and security. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. • Secure lock settings: Change screen lock settings for the selected lock method. • Intelligent Scan: Register both your face and irises to the device to unlock the screen more conveniently. Refer to Intelligent Scan for more information. • Face Recognition: Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information. • Iris Scanner: Register your irises to unlock the screen. Refer to Iris recognition for more information.

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Settings 220 • Fingerprint Scanner: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. • Always On Display: Set the device to display information while the screen is turned off. Refer to Always On Display for more information. • Clock and FaceWidgets: Change the settings of the items displayed on the Always On Display or the locked screen. • Notifications: Set whether or not to show notifications on the Always On Display or the locked screen and select which notifications to display. • App shortcuts: Select apps to display shortcuts to them on the locked screen. • Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website findmymobile.samsung.com to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device. • Security update: Update your device’s software via the firmware over-the-air FOTA service. You can also schedule software updates. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. • Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information. • App permission monitor: Set to receive notifications when the permissions you select are used by apps that you are not using. You can manage the settings of each app and view their permission usage history. • Secure startup: Protect your device by setting it to require a screen unlock code when turning on the device. You must enter the unlock code to start the device and receive messages and notifications. • Encrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files. Disable this setting before resetting the device. • Other security settings: Configure additional security settings.

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Settings 221 Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN or password you set. 1 On the Settings screen tap Lock screen and security → Smart Lock. 2 Unlock the screen using the preset screen lock method. 3 Select an option and follow the on-screen instructions to complete the setting. Intelligent Scan By using both your face and irises you can easily and conveniently unlock the screen and verify your identity. • This feature may not be available depending on the region or service provider. • If you use Intelligent Scan as a screen lock method your face and irises cannot be used to unlock the screen for the first time after turning on the device. To use the device you must unlock the screen using the pattern PIN or password you set when registering your face and irises. Be careful not to forget your pattern PIN or password. • If your irises are not recognised unlock the device using the pattern PIN or password you set when registering the irises and then re-register your irises. If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. • If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted. If you want to use your biometric data in apps or features such as Samsung Pass and Samsung Pay you must register your biometric data again.

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Settings 222 Precautions for using Intelligent Scan Before using Intelligent Scan keep the following precautions in mind. • To protect your eyes keep the screen at least 20 cm away from your face when using iris recognition. • If you attach screen protectors privacy protection films tempered glass protectors etc. the recognition may fail. • Do not use this feature with infants. Doing so may damage their eyesight. • Anyone who has experienced dizziness seizures loss of awareness blackouts or other symptoms linked to an epileptic condition or has a family history of such symptoms or conditions should consult a doctor before using this feature. • Intelligent Scan is not intended for any diagnostic therapeutic or preventative medical purposes. • Your phone could be unlocked by someone that looks like you. • Keep secure of your phone and do not let anyone else unlock your phone. For better face and iris recognition The phone may not recognise your irises or face when: • something prevents a good view of your face or eyes e.g. glasses contact lenses hat low eyelids recent eye surgery disease dirt damage to the camera or excessive movement. Registering irises and face 1 On the Settings screen tap Lock screen and security → Intelligent Scan. 2 Unlock the screen using the preset screen lock method. If you have not set a screen lock method create one.

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Settings 223 3 Read the on-screen instructions and tap CONTINUE. 4 Register your face and irises. For more information refer to Face recognition and Iris recognition. When an intelligent scan unlock screen appears tap TURN ON to use your face and irises to unlock the screen. Deleting registered face and iris data You can delete face and iris data that you have registered. 1 On the Settings screen tap Lock screen and security → Intelligent Scan. 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face and iris data. Once the registered face and iris data has been deleted all the related features will also be deactivated. Unlocking the screen using Intelligent Scan You can unlock the screen with your face and irises instead of using a pattern PIN or password. 1 On the Settings screen tap Lock screen and security → Intelligent Scan. 2 Unlock the screen using the preset screen lock method. 3 Tap the Intelligent Scan unlock switch to activate it. 4 On the locked screen look at the screen. When your face and irises are recognised you can unlock the screen without using any additional screen lock method. If your face and irises are not recognised use the preset screen lock method.

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Settings 224 Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device. To use the device you must unlock the screen using the pattern PIN or password you set when registering the face. Be careful not to forget your pattern PIN or password. • If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted. If you want to use your biometric data in apps or features such as Samsung Pass and Samsung Pay you must register your biometric data again. Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern PIN or Password. For better face recognition Consider the following when using face recognition: • Consider the conditions when registering such as wearing glasses hats masks beards or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering • Ensure your image is not blurry for better match results Registering your face For better face registration register your face indoors and out of direct sunlight. 1 On the Settings screen tap Lock screen and security → Face Recognition. 2 Unlock the screen using the preset screen lock method. If you have not set a screen lock method create one.

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Settings 225 3 Read the on-screen instructions and tap CONTINUE. 4 Hold the device with the screen facing towards you and look at the screen. 5 Position your face inside the circle on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again. Deleting the registered face data You can delete face data that you have registered. 1 On the Settings screen tap Lock screen and security → Face Recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data. Once the registered face is deleted all the related features will also be deactivated. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern PIN or password. 1 On the Settings screen tap Lock screen and security → Face Recognition. 2 Unlock the screen using the preset screen lock method.

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Settings 226 3 Tap the Face unlock switch to activate it. If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it. This may decrease the face recognition speed. 4 On the locked screen look at the screen. When your face is recognised you can unlock the screen without using any additional screen lock method. If your face is not recognised use the preset screen lock method. Iris recognition The iris recognition feature uses the unique characteristics of your irises such as their shape and pattern to strengthen the security of your device. Your iris data can be used for various authentication purposes. After registering your irises you can set the device to use your irises for the following features: • Samsung Pass Samsung account verification and web sign-in • Samsung Pay • Screen lock • Secure Folder • This feature may not be available depending on the region or service provider. • If you use your iris as a screen lock method your irises cannot be used to unlock the screen for the first time after turning on the device. To use the device you must unlock the screen using the pattern PIN or password you set when registering the irises. Be careful not to forget your pattern PIN or password. • If your irises are not recognised unlock the device using the pattern PIN or password you set when registering the irises and then re-register your irises. If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. • If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted. If you want to use your biometric data in apps or features such as Samsung Pass and Samsung Pay you must register your biometric data again.

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Settings 227 Precautions for using iris recognition Before using iris recognition keep the following precautions in mind. • To protect your eyes keep the screen at least 20 cm away from your face when using iris recognition. • If you attach screen protectors privacy protection films tempered glass protectors etc. the recognition may fail. • Do not use iris recognition with infants. Doing so may damage their eyesight. • Anyone who has experienced dizziness seizures loss of awareness blackouts or other symptoms linked to an epileptic condition or has a family history of such symptoms or conditions should consult a doctor before using iris recognition. • Biometric data collected and stored locally by the iris scanner is not intended for any diagnostic therapeutic or preventative medical purposes. For better iris recognition The phone may not recognise your eyes when: • something prevents the camera from getting a good view of your irises e.g. glasses low eyelids recent eye surgery disease dirt damage to the camera or excessive movement. • the lighting is very different from when you recorded your irises e.g. direct sunlight. Hold your device about 25-35 cm away from your face with the screen facing towards you. 25-35 cm

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Settings 228 Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. 1 On the Settings screen tap Lock screen and security → Iris Scanner. 2 Unlock the screen using the preset screen lock method. If you have not set a screen lock method create one. 3 Read the on-screen instructions and tap CONTINUE. To register only one iris of your eyes tap Register just 1 iris. 4 Hold the device with the screen facing towards you and look at the screen. 25-35 cm

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Settings 229 5 Position your eyes inside the circles on the screen and open your eyes wide. The iris recognition camera will scan your irises. When an iris unlock screen appears tap TURN ON to use your irises to unlock the screen. Deleting registered iris data You can delete iris data that you have registered. 1 On the Settings screen tap Lock screen and security → Iris Scanner. 2 Unlock the screen using the preset screen lock method. 3 Tap Remove iris data. Once the registered iris data has been deleted all the related features will also be deactivated. Using Samsung Pass When you register your irises to Samsung Pass you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass for more information. Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider.

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Settings 230 Unlocking the screen with your irises You can unlock the screen with your irises instead of using a pattern PIN or password. 1 On the Settings screen tap Lock screen and security → Iris Scanner. 2 Unlock the screen using the preset screen lock method. 3 Tap the Iris unlock switch to activate it. 4 On the locked screen swipe in any direction and position your eyes inside the circles on the screen to scan your irises. 25-35 cm To unlock the screen using iris recognition without swiping on the locked screen tap Iris unlock when screen turns on switch to activate it.

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Settings 231 Fingerprint recognition In order for fingerprint recognition to function your fingerprint information needs to be registered and stored in your device. After registering you can set the device to use your fingerprint for the features below: • Samsung Pass Samsung account verification and web sign-in • Samsung Pay • Screen lock • Secure Folder • This feature may not be available depending on the region or service provider. • Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical. • If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint. Be careful not to forget your pattern PIN or password. • If your fingerprint is not recognised unlock the device using the pattern PIN or password you set when registering the fingerprint and then re-register your fingerprints. If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. • If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted. If you want to use your biometric data in apps or features such as Samsung Pass and Samsung Pay you must register your biometric data again.

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Settings 232 For better fingerprint recognition When you scan your fingerprints on the device be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects such as coins keys and necklaces. • Covering the fingerprint recognition sensor with protective films stickers or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film remove it before using the fingerprint recognition sensor. • Ensure that the fingerprint recognition sensor and your fingers are clean and dry. • The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprints from small or thin fingers. • If you bend your finger or use a fingertip the device may not recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger. • To improve recognition performance register fingerprints of the hand used most often to perform tasks on the device. • In dry environments static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a metal object. Registering fingerprints 1 On the Settings screen tap Lock screen and security → Fingerprint Scanner. 2 Unlock the screen using the preset screen lock method. If you have not set a screen lock method create one.

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Settings 233 3 Swipe your finger downwards over the fingerprint recognition sensor. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints tap DONE. When a fingerprint lock screen appears tap TURN ON to use your fingerprint to unlock the screen. Deleting registered fingerprints You can delete registered fingerprints. 1 On the Settings screen tap Lock screen and security → Fingerprint Scanner. 2 Unlock the screen using the preset screen lock method. 3 Tap EDIT. 4 Tick fingerprints to delete and tap REMOVE. Using Samsung Pass When you register your fingerprints to Samsung Pass you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass for more information.

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Settings 234 Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider. Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password. 1 On the Settings screen tap Lock screen and security → Fingerprint Scanner. 2 Unlock the screen using the preset screen lock method. 3 Tap the Fingerprint unlock switch to activate it. 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint. Samsung Pass Samsung Pass allows you to sign in to your Samsung account websites or apps more easily and securely via your biometric data such as fingerprints or irises rather than entering your login information. Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass. • To use this feature your device must be connected to a Wi-Fi or mobile network. • To use this feature you must register and sign in to your Samsung account. For more information refer to Samsung account. • The website sign-in feature is only available for websites that you access via the Internet app. Some websites may not support this feature.

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Settings 235 Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass. 1 On the Settings screen tap Lock screen and security → Samsung Pass. 2 Read the on-screen instructions and tap SIGN IN. 3 Enter your Samsung account ID and password and tap SIGN IN. 4 Read and agree to the terms and conditions and tap NEXT. 5 Tap FINGERPRINTS or IRIS and register your fingerprints or irises. Refer to Fingerprint recognition or Iris recognition for more information. 6 Scan your fingerprint or irises and tap NEXT to complete the Samsung Pass registration. If the Add to Home screen option is ticked the Samsung Pass icon will be added on the Home screen. Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password. You can use your biometric data instead of entering your password for example when you purchase content from Galaxy Apps. 1 On the Settings screen tap Lock screen and security → Samsung Pass. 2 Unlock the screen using the preset screen lock method. 3 Tap → Settings → Samsung account and then tap the Use with Samsung Pass switch to activate it.

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Settings 236 Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 Open a website that you want to sign in to. 2 Enter your user name and password and then tap the website’s sign in button. 3 When a pop-up window asking whether you want to save the sign-in information appears tick Sign in using biometrics via Samsung Pass and tap REMEMBER. You can now use the biometric data you registered to Samsung Pass when signing in to the website. Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill. 1 Open an app that you want to sign in to. 2 Enter your user name and password and then tap the app’s sign in button. 3 When a pop-up window asking whether you want to save the sign-in information appears tap SAVE. You can now use the biometric data you registered to Samsung Pass when signing in to the app. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. 1 On the Settings screen tap Lock screen and security → Samsung Pass. 2 Unlock the screen using the preset screen lock method.

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Settings 237 3 Select a website or app from the list. 4 Tap → Edit and modify your ID password and the website’s or app’s name. To delete the website or app tap → Delete. Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass open the Settings screen tap Lock screen and security → Samsung Pass and then select the site or app tab. If there are no websites or apps that support Samsung Pass the site or app tab will not appear. • Available websites and apps may vary depending on the region or service provider. • Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass. Deleting your Samsung Pass data You can delete your biometric data web sign-in information and app data registered to Samsung Pass with Delete data. Your agreement to the terms and conditions and your Samsung account will remain active. 1 On the Settings screen tap Lock screen and security → Samsung Pass. 2 Unlock the screen using the preset screen lock method. 3 Tap → Settings → Delete data. 4 Enter your Samsung password and tap CONFIRM. Your Samsung Pass data will be deleted.

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Settings 238 Secure Folder Secure Folder protects your private content and apps such as photos and contacts from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB or Wi-Fi Direct. Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder make sure to back up a copy of the data in another secure location. Setting up Secure Folder 1 Launch the Secure Folder app. Alternatively launch the Settings app and tap Lock screen and security → Secure Folder. 2 Tap START.

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Settings 239 3 Tap SIGN IN and sign in to your Samsung account. 4 Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon colour of Secure Folder tap → Customise icon. • When you launch the Secure Folder app you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen and enter your Samsung account password. Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used. 1 Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. 2 Select a lock option. To manually lock your Secure Folder tap Lock. Moving content to Secure Folder Move content such as photos and contacts to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 Launch the Secure Folder app and tap Add files. 2 Tap Images tick images to move and then tap DONE. 3 Tap MOVE. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items tap COPY. The method for moving content may vary depending on the content type.

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Settings 240 Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 Launch the Secure Folder app and tap Gallery. 2 Select an image and tap → Move out of Secure Folder. The selected items will be moved to Gallery in the default storage. Adding apps Add an app to use in Secure Folder. 1 Launch the Secure Folder app and tap Add apps. 2 Tick one or more apps installed on the device and tap ADD. To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS. Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall. Adding accounts Add your Samsung and Google accounts or other accounts to sync with the apps in Secure Folder. 1 Launch the Secure Folder app and tap → Settings → Accounts → Add account. 2 Select an account service. 3 Follow the on-screen instructions to complete the account setup.

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Settings 241 Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen. Launch the Secure Folder app tap → Settings and then tap the Show Secure Folder switch to deactivate it. Alternatively drag the status bar downwards to open the notification panel. Then swipe downwards on the notification panel and tap Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 Launch the Secure Folder app and tap → Settings → Backup and restore. 2 Tap Add account and register and sign in to your Samsung account. 3 Tap Back up Secure Folder data. 4 Tick items you want to back up and tap BACK UP NOW. Data will be backed up to Samsung Cloud. Restoring data 1 Launch the Secure Folder app and tap → Settings → Backup and restore. 2 Tap Restore. 3 Select a device and the data types you want to restore and tap RESTORE NOW. Backed up data will be restored to your device.

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Settings 242 Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it. Launch the Secure Folder app and tap → Settings → More settings → Uninstall. To back up content before uninstalling Secure Folder tick Move media files out of Secure Folder and tap UNINSTALL. To access data backed from Secure Folder open the Samsung folder launch the My Files app and then tap Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up. Cloud and accounts Options Sync back up or restore your device’s data using Samsung Cloud. You can also register and manage accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch. On the Settings screen tap Cloud and accounts. Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset. • Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage and sync back up and restore your data. Refer to Samsung Cloud for more information. • Accounts: Add your Samsung and Google accounts or other accounts to sync with. • Backup and restore: Keep your personal information app data and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. • Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to Smart Switch for more information.

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Settings 243 Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Backing up data 1 On your previous device sign in to your Samsung account. 2 Launch the Settings app select the backup option and back up your data. • If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts → Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data. • The data backup method may vary depending on your model. • Some data will not be backed up. To check which data will be backed up launch the Settings app tap Cloud and accounts → Samsung Cloud select your device under BACKUP AND RESTORE and then tap Back up.

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Settings 244 Restoring data 1 On your new device launch the Settings app and tap Cloud and accounts → Samsung Cloud. 2 Select your previous device under BACKUP AND RESTORE and tap Restore data. 3 Tick the data types you want to restore and tap RESTORE. Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 On your new device launch the Settings app and tap Cloud and accounts → Samsung Cloud. 2 Tap → Settings → Sync settings. 3 Tap the switches next to the items you want to sync with. Checking data You can check the saved items and used memory of your Samsung Cloud. Launch the Settings app and tap Cloud and accounts → Samsung Cloud. • You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE. Tap each card and enter the next page. You can change the settings or check the saved data. • You can check the backup data in your Samsung account by using the BACKUP AND RESTORE option. Select your device and tap Restore data.

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Settings 245 Smart Switch Transfer data between mobile devices via Smart Switch. On the Settings screen tap Cloud and accounts → Smart Switch. Transferring data using a USB connector USB Type-C You can connect your previous device to your device with the USB connector USB Type-C and a USB cable to easily and quickly transfer data. 1 Plug the USB connector USB Type-C into the multipurpose jack of your device. 2 Connect your device and the previous device using the previous device’s USB cable. USB Connector USB Type-C Your device Previous device The previous devices USB cable

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Settings 246 3 When the app selection pop-up window appears tap Smart Switch → RECEIVE. 4 In the previous device tap ALLOW. If you do not have the app download it from Galaxy Apps or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear. 5 Follow the on-screen instructions to transfer data from the previous device. Do not disconnect the USB cable or USB connector USB Type-C from the device when you are transferring files. Doing so may cause data loss or device damage. Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low data transfer may be interrupted. Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 On the previous device launch Smart Switch. If you do not have the app download it from Galaxy Apps or Play Store. 2 On your device launch the Settings app and tap Cloud and accounts → Smart Switch. 3 Place the devices near each other.

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Settings 247 4 On the previous device tap WIRELESS → SEND → CONNECT. 5 On your device tap WIRELESS → RECEIVE and select the previous device type. 6 Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage such as a microSD card. 1 Transfer data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device launch the Settings app and tap Cloud and accounts → Smart Switch → EXTERNAL STORAGE → RESTORE. 4 Follow the on-screen instructions to transfer data from external storage. Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device.

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Settings 248 1 On the computer visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer launch Smart Switch. If your previous device is not a Samsung device back up data to a computer using a program provided by the device’s manufacturer. Then skip to the fifth step. 3 Connect your previous device to the computer using the device’s USB cable. 4 On the computer follow the on-screen instructions to back up data from the device. Then disconnect your previous device from the computer. 5 Connect your device to the computer using the USB cable. 6 On the computer follow the on-screen instructions to transfer data to your device. Viewing imported data You can view the imported data on the same app from your previous device. If your new device does not have the same apps to view or play the imported data the data will be saved to a similar app. For example if you import memos and your device does not have the Memo app you can view the memos in the Samsung Notes app. Google Configure settings for some features provided by Google. On the Settings screen tap Google.

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Settings 249 Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility for more information. On the Settings screen tap Accessibility. General management Customise your device’s system settings or reset the device. On the Settings screen tap General management. • Language and input: Select device languages and change settings such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. • Date and time: Access and alter the settings to control how the device displays the time and date. If the battery remains fully discharged the time and date is reset. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • Report diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Marketing information: Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings. You can also set the device to restart at a preset time for device optimisation.

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Settings 250 Adding device languages You can add languages to use on your device. 1 On the Settings screen tap General management → Language and input → Language → Add language. To view all the languages that can be added tap → All languages. 2 Select a language to add. 3 To set the selected language as the default language tap SET AS DEFAUL T. To keep the current language setting tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language the selected language will be added to the top of the list. To change the default language from your languages list drag next to a language and move it to the top of the list. Then tap APPLY. If an app does not support the default language the next supported language in the list will be used. Software update Update your device’s software via the firmware over-the-air FOTA service. You can also schedule software updates. On the Settings screen tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats they will be installed automatically without your agreement. • Download updates manually: Check for and install updates manually. • Download updates automatically: Set the device to download updates automatically when connected to a Wi-Fi network. • Scheduled software updates: Set the device to install updates at a specified time. • Last update information: View information about the last software update.

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Settings 251 Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen tap User manual. About phone Access your device’s information. On the Settings screen tap About phone. To change your device’s name tap EDIT. • Status: View various device information such as the SIM card status Wi-Fi MAC address and serial number. • Legal information: View legal information related to the device such as safety information and the open source licence. • Software information: View the device’s software information such as its operating system version and firmware version. • Battery information: View the device’s battery status and information.

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252 Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision hearing and reduced dexterity. Launch the Settings app and tap Accessibility. Voice Assistant Voice feedback Activating or deactivating Voice Assistant When you activate Voice Assistant the device will start voice feedback. When you tap the selected feature once the device will read the text on the screen aloud. Tapping the feature twice will activate the feature. Launch the Settings app tap Accessibility → Vision → Voice Assistant and then tap the switch to activate it. To deactivate Voice Assistant tap the switch and tap anywhere on the screen twice quickly. When you activate Voice Assistant for the first time the tutorial will start after activation. You can replay it by tapping Voice Assistant help. Some features are not available while you are using Voice Assistant.

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Appendix 253 Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • Tapping: Read aloud the item under your finger. To explore the screen place a finger on the screen and move it on the screen. • Tapping twice: Open the selected item. While selected items are read aloud when you hear the item you want release your finger from the item. Then tap anywhere on the screen twice quickly. • Double-tapping and holding the screen: Move an item or access an available option. • Swiping to the left: Move to the previous item. • Swiping to the right: Move to the next item. • Swiping upwards or downwards: Change the most recent contextual menu settings. • Swiping to the left then right in one motion: Scroll up the screen. • Swiping to the right then left in one motion: Scroll down the screen. • Swiping upwards then downwards in one motion: Move to the first item on the screen. • Swiping downwards then upwards in one motion: Move to the last item on the screen. Two finger gestures • Tapping twice: Start pause or resume the current action. • Tapping three times: Check the current time remaining battery power and more. To change items that are read aloud launch the Settings app and tap Accessibility → Vision → Voice Assistant → SETTINGS → Status bar information. • Tapping four times: Activate or deactivate voice feedback. • Swiping to the left: Move to the next page. • Swiping to the right: Return to the previous page. • Swiping upwards: Scroll down the list. • Swiping downwards: Scroll up the list.

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Appendix 254 • Swipe upwards or downwards on the Home screen: Open the Apps screen. • Swipe upwards or downwards on the Apps screen: Return to the Home screen. • Swiping in any direction on the locked screen: Unlock the screen. • Swiping downwards from the top of the screen: Open the notification panel. Three finger gestures • Tapping: Start reading items aloud from the top. • Tapping twice: Start reading from the next item. • Tapping three times: Read the last selected text and copy it to the clipboard. • Swiping to the left or right: Open the contextual menu and scroll through the options. • Swiping upwards or downwards: Change the text reading and selecting granularity. • Swiping upwards then downwards in one motion: Return to the previous screen. • Swiping downwards then upwards in one motion: Return to the Home screen. Four finger gestures • Tapping: Return to the previous screen. • Tapping twice: Return to the Home screen. • Tapping three times: Open the list of recent apps. Using the contextual menu While you are using Voice Assistant swipe to the left or right with three fingers. The contextual menu will appear and the device will read the options aloud. Swipe to the left or right with three fingers to scroll through the options. When you hear the option you want swipe upwards or downwards to use the option or adjust the settings for the option. For example when you hear Speech volume you can adjust the volume by swiping upwards or downwards.

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Appendix 255 Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To manage the labels launch the Settings app and tap Accessibility → Vision → Voice Assistant → SETTINGS → Manage custom labels. Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility → Vision → Voice Assistant → SETTINGS. • Speech volume: Select the volume level for voice feedback. • Text-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated such as languages speed and more. • Pitch changes: Set the device to read aloud text with an altered pitch while using a keyboard. • Read keyboard input aloud: Set the device to read aloud the item under your finger while using a keyboard. • Speak while screen off: Set the device to read aloud notifications when the screen is turned off. • Mute with proximity sensor: Set the device to pause voice feedback when you place your hand over the sensor at the top of the device. • Shake for continuous reading: Set the device to read aloud the text displayed on the screen when you shake the device. You can select from various shaking speeds. • Read out caller ID: Set the device to read the caller’s name aloud when you have an incoming call. • Phonetic alphabet: Set the device to say a word that starts with the letter you tap and hold on the keyboard.

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Appendix 256 • Usage hints: Set the device to read usage hints aloud when you select an item by swiping. • Vibration feedback: Set the device to vibrate when you control the screen such as selecting an item. • Sound feedback: Set the device to emit a sound when you control the screen such as selecting an item. • Focus on speech audio: Set the device to turn the media volume down when the device reads an item aloud. • Sound feedback volume: Adjust the volume that sound is played when you touch the screen to control it. This feature is available when Sound feedback is activated. • Large cursor: Set the device to thicken the border of the square cursor that appears when you tap items. • Cursor colour: Select a colour of the square cursor that appears when you tap items. • Quick menu: Select contextual menu options to display when you swipe to the left or right with three fingers. • Manage custom labels: Manage the labels you added. • Keyboard shortcuts: Set key shortcuts to use when using an external keyboard. • Status bar information: Select items to read aloud when you tap the screen three times with two fingers. • Developer options: Set options for app development. Using the device with the screen turned off For privacy you can set the device to function normally with the screen off. The screen will not turn on when you press keys or tap the screen. Currently activated features do not turn off when the screen is off. Launch the Settings app tap Accessibility → Vision and then tap the Dark screen switch to activate it. You can activate or deactivate this feature by pressing the Power key twice quickly.

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Appendix 257 Entering text using the keyboard To display the keyboard tap the text input field and then tap anywhere on the screen twice quickly. To activate the rapid key input feature launch the Settings app tap Accessibility → Vision and then tap the Rapid key input switch to activate it. When you touch the keyboard with your finger the device reads aloud the character keys under your finger. When you hear the character you want release your finger from the screen to select it. The character is entered and the device reads the text aloud. If Rapid key input is not activated release your finger from the character you want and then tap anywhere on the screen twice quickly. Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for the key. A pop-up window appears above the key showing available characters. To select a character drag your finger on the pop-up window until you hear the character you want and release it.

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Appendix 258 Vision Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature. 1 Launch the Settings app and tap Accessibility → Vision → Voice Label. The voice recorder will launch. 2 Tap to start recording. Speak into the microphone. 3 When you are finished recording tap DONE to stop. 4 Hold the back of your device over the voice label. The information in the voice recording will be written to the voice label. Changing the screen zoom and font Change the screen zoom setting or font size and style. Launch the Settings app and tap Accessibility → Vision → Font and screen zoom. Using the high contrast font Adjust the colour and outline of fonts to increase the contrast between the text and the background. Launch the Settings app tap Accessibility → Vision and then tap the High contrast fonts switch to activate it.

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Appendix 259 Using the high contrast keyboard Increase the size of the Samsung keyboard and change the key colours to increase the contrast between the text and the background. Launch the Settings app tap Accessibility → Vision and then tap the High contrast keyboard switch to activate it. Displaying button shapes Display button shapes with frames to make them stand out. Launch the Settings app tap Accessibility → Vision and then tap the Show button shapes switch to activate it. Using a magnifier Activate a magnifier to zoom in on the screen to view a larger version of the content. Launch the Settings app tap Accessibility → Vision and then tap the Magnifier window switch to activate it. The magnifier will appear on the screen. Drag the handle at the bottom of the magnifier to move the magnifier to where you want to zoom in on the screen. Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app and tap Accessibility → Vision → Magnification. • Triple tap screen to magnify: Zoom in by tapping the screen three times. To return to the normal view tap the screen three times again. • Tap button to magnify: Zoom in by tapping on the navigation bar and then tapping where you want to magnify the screen. To return to the normal view tap . To explore the screen drag two or more fingers across the magnified screen. To adjust zoom ratio pinch two or more fingers on the magnified screen or spread them apart.

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Appendix 260 You can also temporarily magnify the screen by tapping the screen three times and holding. Or tap and then tap and hold the screen. While holding the screen drag your finger to explore the screen. Release your finger to return to the normal view. • Keyboards on the screen cannot be magnified. • When this feature is activated the performance of some apps may be affected. Enlarging mouse or touchpad pointers Enlarge the pointer when using an external mouse or touchpad. Launch the Settings app tap Accessibility → Vision and then tap the Large mouse/ touchpad pointer switch to activate it. Reversing the display colours Improve screen visibility to help users recognise text on the screen more easily. Launch the Settings app tap Accessibility → Vision and then tap the Negative colours switch to activate it. Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours. Launch the Settings app tap Accessibility → Vision → Colour adjustment and then tap the switch to activate it. Select an option. To adjust the intensity of colour drag the adjustment bar under INTENSITY. If you select Personalised colour you can personalise the colour of the screen. Follow the on- screen instructions to complete the colour adjustment procedure. Colour lens Adjust the screen colours if you have difficulty in reading the text. Launch the Settings app tap Accessibility → Vision → Colour lens and then tap the switch to activate it. Select a colour you want. To adjust the transparency level drag the adjustment bar under OPACITY.

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Appendix 261 Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying. While this feature is enabled the voice recognition will not operate. Baby crying detector Launch the Settings app tap Accessibility → Hearing → Sound detectors and then tap the Baby crying detector switch to activate it. The device will vibrate when it detects sound and the alert will be saved as a log. Doorbell detector 1 Launch the Settings app tap Accessibility → Hearing → Sound detectors and then tap the Doorbell detector switch to activate it. 2 Tap to make a recording of your doorbell. The device will detect and record the doorbell. 3 Tap and ring your doorbell to check if it is recorded correctly. When the device detects the doorbell sound tap OK. To change the doorbell sound tap Change doorbell sound. The device will vibrate when it detects sound and the alert will be saved as a log. Setting light notification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications such as incoming calls or new messages. Launch the Settings app tap Accessibility → Hearing → Flash notification and then tap the switches next to the options you want to activate.

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Appendix 262 Turning off all sounds Set the device to mute all device sounds such as media sounds and the caller’s voice during a call. Launch the Settings app tap Accessibility → Hearing and then tap the Mute all sounds switch to activate it. Caption settings Launch the Settings app tap Accessibility → Hearing → Samsung subtitles CC or Google subtitles CC and then tap the switch to activate it. Select an option for configuring the caption settings. Adjusting the sound balance Set the device to adjust the sound balance when using an earphone. 1 Connect an earphone to the device and wear it. 2 Launch the Settings app and tap Accessibility → Hearing. 3 Drag the adjustment bar under Left/right sound balance to the left or right and adjust the sound balance. Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers. Use this if you have a hearing impairment or if a single earbud is more convenient. Launch the Settings app tap Accessibility → Hearing and then tap the Mono audio switch to activate it.

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Appendix 263 Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch by tapping the screen or by using head movements and face gestures. Launch the Settings app tap Accessibility → Dexterity and interaction → Universal switch and then tap the switch to activate it. If the universal switches are not registered on the device tap ADD SWITCH and set switches to control the device. To activate the universal switch feature at least one switch must be registered on the device. To set switches to control the device tap SETTINGS → Switches. To deactivate this feature press the Power key and the Volume Up key simultaneously. Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings. You can easily control the device by tapping the assistive menus in the icon. 1 Launch the Settings app and tap Accessibility → Dexterity and interaction → Assistant menu. 2 Tap the switch to activate it. The assistive shortcut icon appears at the bottom right of the screen. To adjust the assistant shortcut icon’s transparency level drag the adjustment bar under Transparency. Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus.

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Appendix 264 Using the cursor On the assistive menu tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also tap the screen to select items under the cursor. Use the following options: • / : Scroll left or right on the screen. • / : Scroll up or down the screen. • : Magnify the area where the cursor is located. • : Move the touch area to another location. • : Close the touch area. To change the touch area and cursor settings launch the Settings app and tap Accessibility → Dexterity and interaction → Assistant menu. Then customise settings in CURSOR AND SCREEN CONTROL. Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app tap Accessibility → Dexterity and interaction → Assistant menu → Assistant plus tap the switch to activate it and then select apps. Easy screen turn on Turn on the screen by moving your hand above the sensor at the top of the device. You can turn on the screen without pressing a key. When you use this feature place the device on a flat surface with the screen facing upwards or hold the device securely to prevent it from moving. Launch the Settings app tap Accessibility → Dexterity and interaction and then tap the Easy screen turn on switch to activate it. Touch and hold delay Set the recognition time for tapping and holding the screen. Launch the Settings app tap Accessibility → Dexterity and interaction → Touch and hold delay and then select an option.

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Appendix 265 Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. Launch the Settings app tap Accessibility → Dexterity and interaction and then tap the Click after pointer stops switch to activate it. Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps. 1 Launch the Settings app and tap Accessibility → Dexterity and interaction → Interaction control. 2 Tap the switch to activate it. 3 Press and hold the Power key and the Volume Up key simultaneously while using an app. 4 Adjust the size of the frame or draw a line around an area that you want to restrict. 5 Tap DONE. The device displays the restricted area. The restricted area will not react when you touch it and the device’s keys will be disabled. However you can enable functions for the Power key Volume key and keyboard in interaction control mode. To deactivate interaction control mode press and hold the Power key and the Volume Up key simultaneously. To set the device to lock the screen after deactivating interaction control mode launch the Settings screen tap Accessibility → Dexterity and interaction → Interaction control and then tap the Use screen lock when turned off switch to activate it.

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Appendix 266 Setting text-to-speech features Change the settings for text-to-speech features used when Voice Assistant is activated such as languages speed and more. Launch the Settings app tap Accessibility → Text-to-speech and then use the following functions: • Preferred engine: Select an engine for the text-to-speech feature. • Language: Change the spoken language of the text-to-speech feature. • Speech rate: Adjust the speed for the text-to-speech feature. • Pitch: Adjust the pitch of the text-to-speech feature. • PLAY: Play a short demonstration of your speech settings. • RESET: Reset the speech speed and pitch. Direction lock Create a directional combination to unlock the screen. 1 Launch the Settings app tap Accessibility → Direction lock and then tap the switch to activate it. 2 Drag your finger up down left or right six to eight times and then tap CONTINUE. 3 Draw the direction combination again to verify it and tap CONFIRM.

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Appendix 267 Direct access Set to open accessibility menus quickly. Launch the Settings app tap Accessibility → Direct access and then tap the switch to activate it. Then select an accessibility menu to open when you simultaneously press the Power key and the Volume Up key. You can access the following accessibility menus: • Accessibility • Voice Assistant • Universal switch • Magnifier window • Negative colours • Colour adjustment • Interaction control Accessibility shortcut Set to start a shortcut service quickly. Launch the Settings app tap Accessibility → Accessibility shortcut and then tap the switch to activate it. Then tap Shortcut service and select a shortcut service to start when you simultaneously press and hold the Volume Up key and the Volume Down key for three seconds. You can access the following shortcut service: • Samsung universal switch • Voice Assistant

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Appendix 268 Notification reminder Set the device to alert you to notifications that you have not checked at the interval. Launch the Settings app tap Accessibility → Notification reminder and then tap the switch to activate it. To set the device to vibrate when you have unchecked notifications tap the Vibrate switch to activate it. To set an interval between alerts tap Reminder interval. To set apps to alert you to notifications select apps under SHOW NOTIFICATIONS FROM. Answering or ending calls Change the method for answering or ending calls. Launch the Settings app and tap Accessibility → Answering and ending calls. Select the desired method. Using single tap mode When an alarm sounds or a call comes in tap the button to stop the alarm or answer or reject the call instead of dragging the button. Launch the Settings app and tap Accessibility and then tap the Single tap mode switch to activate it.

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Appendix 269 Managing accessibility settings Saving accessibility settings in a file Export the current accessibility settings in a file. Launch the Settings app and tap Accessibility → Accessibility settings backup → Import/ export → Export to My Files. Importing an accessibility settings file Import an accessibility settings file and update the current settings. Launch the Settings app and tap Accessibility → Accessibility settings backup → Import/ export → Import from My Files. Select a file to import and tap DONE. The accessibility settings will be updated according to the imported file. Sharing accessibility settings files Share accessibility settings files with others via email Wi-Fi Direct Bluetooth and more. Launch the Settings app and tap Accessibility → Accessibility settings backup → Share. Then select the accessibility files and tap DONE. Select a sharing method and follow the on- screen instructions to share the files.

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Appendix 270 Troubleshooting Before contacting a Samsung Service Centre please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled you must enter the password you set for the device. • PIN: When using the device for the first time or when the PIN requirement is enabled you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. • PUK: Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. • PIN2: When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card. For more information contact your service provider. Y our device displays network or service error messages • When you are in areas with weak signals or poor reception you may lose reception. Move to another area and try again. While moving error messages may appear repeatedly. • You cannot access some options without a subscription. For more information contact your service provider. Y our device does not turn on When the battery is completely discharged your device will not turn on. Fully charge the battery before turning on the device.

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Appendix 271 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen the touchscreen may not function properly. • If you are wearing gloves if your hands are not clean while touching the touchscreen or if you tap the screen with sharp objects or your fingertips the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If the touchscreen is scratched or damaged visit a Samsung Service Centre. Y our device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved contact a Samsung Service Centre. Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again. Forcing restart If your device is frozen and unresponsive press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Resetting the device If the methods above do not solve your problem perform a factory data reset. Launch the Settings app and tap General management → Reset → Factory data reset → RESET → DELETE ALL. Before performing the factory data reset remember to make backup copies of all important data stored in the device.

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Appendix 272 Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again. • When using the device while moving wireless network services may be disabled due to issues with the service provider’s network. The battery icon is empty Your battery is low. Charge the battery.

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Appendix 273 The battery does not charge properly For Samsung-approved chargers • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps such as GPS games or the Internet. • The battery is consumable and the useful charge will get shorter over time. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips contact a Samsung Service Centre. Photo quality is poorer than the preview • The quality of your photos may vary depending on the surroundings and the photography techniques you use. • If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus.

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Appendix 274 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management DRM-protected. If the file is DRM-protected ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device. If a file format is not supported such as DivX or AC3 install an app that supports it. To confirm the file formats that your device supports visit www.samsung.com. • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly. Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the following: • Ensure that the device you wish to connect with is ready to be scanned or connected to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range 10 m. • On your device launch the Settings app tap Connections and then tap the Bluetooth switch to re-activate it. • On your device launch the Settings app tap General management → Reset → Reset network settings → RESET SETTINGS to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem contact a Samsung Service Centre.

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Appendix 275 A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Y our device cannot find your current location GPS signals may be obstructed in some locations such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data such as cache using the Smart manager or manually delete unused apps or files to free up storage space. The Apps button does not appear on the Home screen Without using the Apps button you can open the Apps screen by swiping upwards or downwards on the Home screen. To display the Apps button at the bottom of the Home screen launch the Settings app and tap Display → Home screen → Apps button → Show Apps button → APPLY.

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Appendix 276 The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar drag upwards from the bottom of the screen. Bixby Voice does not respond • Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If you are still having trouble with Bixby Voice after trying these tips contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards. Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it. Samsung Cloud does not work • Ensure that you are connected to a network properly. • During a Samsung Cloud’s service check you cannot use Samsung Cloud. Try again later. The device does not recognise my irises from the locked screen • Ensure that nothing obstructing the iris recognition camera and LED and try again. • If light conditions are very different from when you registered your irises the device may not recognise your irises. Move to another location and try again. • Ensure that the device is not moving or tilted too much.

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Appendix 277 Removing the battery • To remove the battery contact an authorised service centre. To obtain battery removal instructions please visit www.samsung.com/global/ecodesign_energy. • For your safety you must not attempt to remove the battery. If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and/or result in the device being unsafe. • Samsung does not accept liability for any damage or loss whether in contract or tort including negligence which may arise from failure to precisely follow these warnings and instructions other than death or personal injury caused by Samsung’s negligence.

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Copyright Copyright © 2018 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced distributed translated or transmitted in any form or by any means electronic or mechanical including photocopying recording or storing in any information storage and retrieval system without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • Bluetooth ® is a registered trademark of Bluetooth SIG Inc. worldwide. • Wi-Fi ® Wi-Fi Protected Setup ™ Wi-Fi Direct ™ Wi-Fi CERTIFIED ™ and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. • All other trademarks and copyrights are the property of their respective owners. About HEVC Advance THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENT THAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT CREATED BY A THIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT. YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.

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