Why Genesys?

Why Genesys? : 

Magic Quadrant Why Genesys? 2007 Global “Leader” in Contact Center Infrastructure 2007 Global “Leader” in IVR & Enterprise Voice Portals Magic Quadrant Forrester Wave 2007 eService Suite: “Strong Performer” 2007 Award Winner North America, APAC: Contact Center Solution of the Year Global Interactions 1 Million+ Seats, Managing 100 Million Daily Interactions Global 500 207 of the Global 500 (40%) Answer the Call with Genesys Forrester Wave 2006 Speech Self-Service Platform “Leader” 4000 Companies and Governments in 80 countries

Global Market Leaders Choose Genesys : 

Global Market Leaders Choose Genesys Market leaders in 28 Global Industries Answer the Call with Genesys 45 of 100 208 of 500 Over 40% of the Global 500 use Genesys 45 of 100 115 of 200 Over 50% of the Global 200 use Genesys 45 of 100 62 of 100 Over 60% of the Global 100 use Genesys 45 of 100 18 of 25 World’s largest commercial banks (incl. 4 of top 5) 45 of 100 7 of 10 World’s largest insurance companies 45 of 100 16 of 20 World’s largest telecos (including the top ten) 45 of 100 10 of 10 World’s largest automotive companies 45 of 100 4 of 5 World’s largest airlines (including #1) Global 500 45 of 100 9 of 20 World’s largest utilities The Fortune Global 500 is a ranking of the top 500 corporations globally, as measured by revenue.

US Market Leaders Choose Genesys : 

US Market Leaders Choose Genesys Leaders in 27 of 59 Fortune 1000 industries answer the call with Genesys 45 of 100 46 of 100 46% of the Fortune 100 (US) use Genesys 45 of 100 25 of 50 Half of Fortune 50 (US) use Genesys 45 of 100 8 of 10 The leading telecommunications companies in the US use Genesys 45 of 100 4 of 5 The leading commercial banks in the US use Genesys 45 of 100 5 of 10 The leading insurance companies in the US use Genesys 45 of 100 6 of 10 The leading healthcare companies in the US use Genesys (including 4 of top 5) 45 of 100 8 of 10 The leading high tech companies in the US use Genesys (including the top 5) 45 of 100 4 of 5 The leading pharmaceutical companies in the US use Genesys (including the top 3) Fortune 1000 The Fortune 1000 is a ranking of the top 1000 US corporations, as measured by revenue.

Leadership Proven with Global Partners : 

Leadership Proven with Global Partners

Industry Leaders Use Genesys Fortune Global 500 and Rank Within Industry : 

Industry Leaders Use Genesys Fortune Global 500 and Rank Within Industry Coca-Cola #1

Industry Leaders Use Genesys Fortune Global 500 and Rank Within Industry : 

Industry Leaders Use Genesys Fortune Global 500 and Rank Within Industry

Industry Leaders Use Genesys Fortune Global 500 and Rank Within Industry : 

Industry Leaders Use Genesys Fortune Global 500 and Rank Within Industry

Industry Leaders Use Genesys Fortune Global 500 and Rank Within Industry : 

Industry Leaders Use Genesys Fortune Global 500 and Rank Within Industry