Stress & Burnout 2014 v3.2

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Presentation Description

A talk delivered in March 2014 to staff at the City of Cape Town to help them manage their stress levels and live a quality balanced life.

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Stress & Burnout 2014 Grant Hamel’s Understanding & Changing the Impact of stress & burnout Presented By Grant Hamel (BCom Hons, NLP Trainer) Page 1

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Welcome & Introduction:

Welcome & Introduction 3

Agenda – Stress & Burnout:

Agenda – Stress & Burnout Welcome & Introductions Are you Stressed or Burnt out? What is the impact of stress in your life? What have you done about stress in your life? What can you do about stress in your life? Review, consolidation & feedback 4

Are You Stressed or Burnt out?:

Are You Stressed or Burnt out? 5

How do you stress?:

How do you stress? 6

The quickest way to be stressed is to ignore stress in your life:

The quickest way to be stressed is to ignore stress in your life 7

What is stress?:

What is stress? Physiological or Biological Stress is an organism's response to a stressor such as an environmental condition or a stimulus. Stress is a body's method of reacting to a challenge . According to the stressful event, the body's way to respond to stress is by sympathetic nervous system activation which results in the fight-or-flight response. In humans, stress typically describes a negative condition or a positive condition that can have an impact on a person's mental and physical well-being . Wikipedia, 28 March 2014 8

What is stress?:

What is stress? Body’s way of responding to any kind of demand. Caused by good and bad experiences . 9

What is burnout?:

What is burnout? Burnout is a psychological term that refers to long-term exhaustion and diminished interest in work. The Maslach Burnout Inventory uses a three-dimensional description of exhaustion, cynicism, and inefficacy . The antithesis of burnout as engagement , which is characterized by energy, involvement and efficacy, the opposites of exhaustion, cynicism and inefficacy . Wikipedia, 28 March 2014 10

What is burnout? :

What is burnout? Burnout: extreme fatigue, manifested physically, emotionally & spiritually (‘The Joy of Burnout’ by Dr Glouberman )

Latitude Training Ten Signs and Symptoms of Burnout:

Latitude Training Ten Signs and Symptoms of Burnout

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Difficulty sleeping

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Feeling like you’re at the end of your tether

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Easily distracted

Putting on a brave face:

Putting on a brave face

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Feeling snappy and irritable

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Trying to avoid situations that cause distress

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Never taking a break from your desk

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Feeling out of control

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Feeling like you’re not really getting anywhere

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Feeling trapped

What is the difference between stress and burnout?:

What is the difference between stress and burnout? 23

Burnout Phases ("Burned Out", Scientific American Mind, June/July 2006):

Burnout Phases ("Burned Out", Scientific American Mind, June/July 2006) The Compulsion to Prove Oneself Working Harder Neglecting Their Needs Displacement of Conflicts Revision of Values Denial of Emerging Problems Withdrawal Obvious Behavioral Changes Depersonalization Inner Emptiness Depression Burnout Syndrome 24

Symptoms of Stress:

Symptoms of Stress Physical Symptoms Sleeplessness Loss of appetite Headaches Blood pressure Fatigue/flu.. Hair loss

Symptoms of Stress:

Symptoms of Stress Emotional Symptoms Nervousness Anxiety Moodiness Irritability Memory problems Over reactions Out of control

Symptoms of Stress:

Symptoms of Stress Relationship Symptoms Increased arguments Social Isolation Conflicts with peers Road rage Violence

We Get What We Focus On:

We Get What We Focus On “Don’t Think About A Blue Banana” Your Body is Designed to Produce Behaviour based on what you think about What are you focussing on? 28

You get what you focus on:

Every day is a terrible day for a miserable person , but a cheerful heart has a continual feast (Bible Proverbs 15:15) On no soul doth Allah Place a burden greater than it can bear (Quran 2:286) Anxiety in the heart of a person causes dejection, but a good word will turn it into joy (Torah Proverbs 12:25). Unnatural work produces too much stress (Bhagwad Gita 3:35) You get what you focus on 29

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Response To Stress:

Response To Stress 31

Effects of stress on the body:

Effects of stress on the body 32

Burnout/Adrenal Burnout: :

Burnout/Adrenal Burnout: Adrenal glands secrete stress hormones (eg. adrenaline) to prepare body for acute emotional & physical stress When you keep pushing yourself, adrenal glands will fatigue & won’t be able to produce enough adrenaline Adrenal fatigue causes fatigue, cravings, weight gain, mood swings & other health problems

What triggers stress:

What triggers stress How you view things Work | Family Unpredictable events Poor health habits Negative attitudes Unrealistic expectations Perfectionism

Dis - Ease:

Dis - Ease 35

Sympathetic Nervous System Fight or Flight:

Sympathetic Nervous System Fight or Flight Sometimes fight or flight are *exactly* the right choices, of course. If there actually is a wild animal/train/landslide bearing down on you 36

Albert Einstein on Our Thinking:

Albert Einstein on Our Thinking “The Problems of Today Were Created by The Thinking of Yesterday” 37

Don’t think of a pink elephant:

Don’t think of a pink elephant 38

Producing Results:

Producing Results 39

Choice:

Choice C > E The best you can do for someone is to take them back to choice Reframing: Changing the context The knife is but a knife – surgeon vs murderer If at first you don’t succeed – change your strategy Story: Blind Man & Art Director 40

Why aren’t you doing this?:

Results Action Belief Resources Leveraged Why aren’t you doing this? 41

Ways To Manage Stress:

Ways To Manage Stress 42 Watch a funny movie after a stressful day Crack jokes at yourself Laughter

Ways To Manage Stress:

Ways To Manage Stress 43

Ways To Manage Stress:

Ways To Manage Stress 44 Talk to a friend People who are not involved can often have solutions. Talking

Ways To Manage Stress:

Ways To Manage Stress 45 Body generates adrenaline in response to stress Collect and redirect that energy to create value Redirect

Sub-Modalities:

Sub-Modalities Modalities Sub-Modalities Eye Cue Movements 46

Milton Model :

Milton Model “You can pretend anything and master it.” Milton Erickson 47

Body Language:

Body Language 48

How about changing your life now?:

How about changing your life now? 49

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Elements of State Control:

Elements of State Control 51

“SUCCESS comes from :

“SUCCESS comes from identifying which Strategy works best with your personality” 52

Personal Power:

Personal Power RESULTS (VICTOR) STORY (VICTIM) C > E Cause Effect 53

Top 10 tips: :

Top 10 tips: Work boundaries: 1. Take a one-hour lunch break (Sit down to drink a full cup of tea/coffee mid-morning & afternoon) 2. Don’t work 3 shifts a day ( ie . morning, afternoon & evening) 3. Set yourself strict work hours (take weekends off; apply working hours to when you check email)

Rewired! Resourced! Re-energised! For Life Friday - 9 May 2014 at 12pm – R150pp:

Rewired! Resourced! Re-energised! For Life Friday - 9 May 2014 at 12pm – R150pp 55

Top 10 tips cont. :

Top 10 tips cont. Putting YOU first: 4. Put your well-being first (rest if you are tired; Is saying Yes to a person saying No to yourself? ______________________________________________________________ 1 5 10  OK 

Top 10 tips cont. :

Top 10 tips cont. Putting YOU first: 5. Identify people who will support you to put yourself first (talk to them when you feel overwhelmed or stressed) 6. Self-talk. Remind yourself: You don’t HAVE to do anything & It’s OK if you don’t finish everything today or if you postpone a deadline

Stop Procrastinating & Make Money Now Friday - 30 May 2014 at 12pm – R150pp:

Stop Procrastinating & Make Money Now Friday - 30 May 2014 at 12pm – R150pp 58

Top 10 Tips cont. :

Top 10 Tips cont. Stress-reduction techniques 7. Have Downtime every day: 20-30 mins is recommended during stressful times 3 Types of Downtime: a. Rest : time when you just let yourself be (bath, snooze, listen to calm music on bed) b. Recreation time: activities that recharge you c. Relationship time : with family, friends & pets

Top tips cont.:

Top tips cont. Stress-reduction techniques cont. 8. Abdominal breathing & Peaceful Scene & Progressive Muscle Relaxation

10 Tips cont.:

10 Tips cont. Managing difficult situations: 9. When you have to deal with difficult clients or situations, sleep on it. 10. Avoid Energy Vampires

Awaken your dream Relationship Friday – 27 June 2014 at 12pm – R150pp:

Awaken your dream Relationship Friday – 27 June 2014 at 12pm – R150pp 62

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Consolidation & Conclusion:

Consolidation & Conclusion 64

Thank You:

Latitude Training Your Training & Coaching Company Inspiring you to Succeed on Purpose www.latitudetraining.co.za 082 994 3262 / 021 790 5463 Thank You

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