non verbal communication

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Actions speak louder than words- the art and science of non verbal communication

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Actions speak louder than words:

Actions speak louder than words The art and science of Non-verbal Communication

communication:

communication Communication is the process by which information and feelings are shared among two or more individuals. Communication is said to be complete and effective when one person gives a feedback or response to the message received.

Three elements of communication:

Three elements of communication Visual 55%(body language) Vocal 38%(tone, tempo, volume) Verbal 7%(words)

Non –verbal Communication:

Non –verbal Communication Communication through any other means except words. It includes facial expression, eye contact, body language and the way we wear our clothes or the silence we keep.

Slide 5:

NON-VERBAL symbols are four times more effective than V ERBAL ones. A person can stop speaking, but he cannot stop communicating with his body.

Function of non-verbal communication :

Function of non-verbal communication Used to repeat the verbal message Compliment the verbal message Substitute for verbal message

Do you know what you are saying?:

Do you know what you are saying?

Hair style the crowning glory:

Hair style the crowning glory Males Keep it at length and style at which you can maintain it. It should not fall over the ears, eyebrows or even touch the back of the collar.

Hair style the crowning glory:

Hair style the crowning glory Female Tie your hair in a neat hairstyle with pulled back from face. Hair holding devices should be plain and of natural colour.

Facial expression:

Facial expression A smile, raised eyebrow all convey information. Facial expression continually change during interaction. There are evidence that the meaning of these expression may be similar across cultures .

Eye contact:

Eye contact

Importance of Eye contact:

Importance of Eye contact It shows your interest in your audience. It indicates your straightforwardness . It adds facial expression to the message. It provides feedback to you on your impact on the audience.

Hands :

Hands Of all body parts the hands are probably used most for communicating non-verbally. Hand waves are used for greeting, beckoning or farewells. Arms behind back , hands grasped is a sign of ease and control. Arms in front , hands grasped, common practice in most Asian countries, is a sign of mutual respect for others.

Handshakes :

Handshakes What do handshakes tell you about people ? There are three main conventions …..the way you extend the hand. …...the way you apply the pressure. ……the length of time you shake the hand.

Handshakes :

Handshakes Firm handshake ……….indicates bonding Elbow grasp …….indicates trust and reassurance.

Handshake :

Handshake Squeeze …….indicates aggression or power. Sandwich ……..indicates trust and concern

handshake:

handshake Dead fish ….not interested in handshaking.

Legs & Arms :

Legs & Arms People who tightly cross their legs seem to be saying that they disagree with what you are saying or doing. If the people have tightly crossed legs and tightly crossed arms, their inner attitude is usually one of extreme negativity toward what is going on around them. It may be difficult to get agreement .

Personal space :

Personal space In social interaction, a zone of 4 feet to 12 feet is maintained when the situation is formal. This is called social distance. In public gathering distance is normally 12 feet to 30 feet. Space distancing differs from culture to culture.

Silence :

Silence Silence can put a positive or negative influence in the communication process. It can create tension and uneasiness or create a peaceful situation. Silence can be judgmental by indicating agreement or disagreement.

conclusion:

conclusion The more signals we consciously attempt to perceive and understand, the more accurate will be our interpretation of a person’s conduct. Only those persons who live in awareness of their body will be able to maintain sensitive contact with their surrroundings .

Slide 22:

Thank you nibedita Das