Suggestion_Outline

Trans-POS Program Suggestions Overview: 

Trans-POS Program S uggestions O verview How does a center suggest a change to the program? How does that suggestions get processed between Cottman & Hunnicutt? Who is involved with the Process? How does the center know the status of their suggestion?

Who Is Involved With This Process: 

Who I s Involved W ith T his P rocess Trans POS TransPOS Users Cottman Operations Steering Committee Hunnicutt Cottman Administration 1 4 3 5 2 Support & Training program suggestions

Reviewing Suggestions: 

Reviewing Suggestions Steering Committee members follow the emailed link to review recent submissions Steering committee reviews the “suggestion” and approves or denies it. If approved, notifications are sent to level 2 of the Steering Committee. Denied suggestions are placed in the log for Level 1 denied. All parties are notified Denied Denied

Level 2 Review: 

Level 2 Review Customer Suggestion Operations team reviews submitted suggestion. Approved suggestions are sent to Hunnicutt Services. Denied suggestions are placed in the log for Level 2 denied. Denied Denied Operations makes a decision on the “suggestion”. Hunnicutt

Hunnicutt Software Estimate: 

Hunnicutt Hunnicutt Software Estimate Customer Suggestion Estimate For Trans POS Hunnicutt Services will prepare a estimate for time & cost for approved suggestion. Hunnicutt Services submits the estimate to Cottman Home Office for a level 3 approval Cottman Administration

Level 3 approval: 

Level 3 approval Estimate For Trans POS Denied Denied Level 3 at Cottman Home Office reviews the estimate for developments. If approved Hunnicutt Services will begin development as outlined in estimate. Hunnicutt

Detailed outline of developments: 

Detailed outline of developments Trans POS Hunnicutt Services will provide a detailed outline of the developments for the Steering Committee to review. Steering Operations Administration Customer Suggestion Hunnicutt

Approval of development outline: 

Steering Operations Approval of development outline Trans POS Steering Committee (all Levels) review the outline. Administration Hunnicutt

Development & Testing: 

Development & Testing Trans POS Hunnicutt Services Programming & development teams will develop and test the approved suggestion. After completion an update version will be release to the Steering Committee. Hunnicutt Trans POS

Final Approval: 

Trans POS Final Approval Validate new developments Steering Committee reviews the new developments in Trans-POS. If developments are built to specification then an approval is given and the update will be released the centers Operations Administration Hunnicutt

Rollout update to centers: 

Rollout update to centers Hunnicutt Rollout schedule for centers will be available online. Steering Operations Administration Trans POS Trans POS Hunnicutt will install updated version for all locations