Web 2.0 - Deep Kalra

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Slide 1: 

Technology Landscape 1 Web 2.0 Relevance to enterprises & business models Deep Kalra Founder & CEO MakeMyTrip.com

Scope of Presentation : 

Scope of Presentation What is Web 2.0 ? Why ‘all the fuss’ about Web 2.0 ? Who is the driving force behind Web 2.0 ? Sustainable business models around Web 2.0

eCommerce : Growth & Drivers : 

eCommerce : Growth & Drivers Drivers Internet Users: 35M+ Broadband: 2.M++ Mobiles: 130M++ Credit Cards: 45M+ Venture Capital ! Source: IAMAI, PhocusWright, Internal Estimates

What is Web 2.0 ? : 

What is Web 2.0 ? Fundamental Change in www Web 1.0 mostly about one-way Publishing Web 2.0 leverages UGC Web Generation 2.0 More pervasive use of web New technologies, based on user interface Successful web businesses realized the power of 2.0 early Amazon.com Ebay.com Classifieds

Web 2.0 – Origin & Definition : 

Web 2.0 – Origin & Definition A phrase coined in 2004 by O’Reilly Media Group; refers to a perceived or proposed second generation of Internet-based services such as Social Networking sites, Wikis etc - that emphasize Online Collaboration & sharing among users

What do Users generate? : 

What do Users generate? Content Travelogues Classifieds Craigslist.com Relationships Social networks Trust Reviews & ratings Commerce Ebay Relevance Wikis, Del.icio.us Journalism Blogs Infrastructure BitTorrent

Web 2.0 : Driver for the Internet : 

Web 2.0 : Driver for the Internet 20 Months taken to achieve 20 Million UVs 25 36 60 60 Source Comscore, Hitwise

Most Popular Sites – USA : 

Most Popular Sites – USA 1. Yahoo! 2. Google 3. Myspace 4. Microsoft Network (MSN) 5. EBay 6. YouTube 7. WikiPedia 8. Amazon.com 9. Craigslist.org 10. Thefacebook 11. Windows Live 12. Blogger.com

Most Popular Indian Sites : 

Most Popular Indian Sites Yahoo! 2.Orkut.com 3.Google India 4.Google 5.Rediff.com 6.Microsoft Network (MSN) 7.YouTube 8.Naukri.com 9.Rapidshare.com 10.Blogger.com

Who’s driving Web 2.0 : 

Who’s driving Web 2.0 Source: Asian Demographics Ltd. & TGI , NCAER India Digital Summit 2007 A teeming young population…

Youth: the Future of Population : 

47% of Indian population < 20 yrs, and this will grow to 55% by 2015; Infact 76% of population will be < 44 yrs in 2015 Nearly 6 out of 10 Indians in 2015 would have been born in post-reforms India, hence ‘no baggage’ of savings v/s consumption Indian Markets for most consumer categories will stay vibrant for the next decade unlike China which has an aging population Youth: the Future of Population

Media habits ~ Foundation for 2.0 : 

Media habits ~ Foundation for 2.0 Increasing dependence on non-traditional media like the Internet Strong need to create their ‘own space’ through interaction & personalization The new mantra : ‘Communicate, share and connect’ Blogs and social communities - strong influencers

Evolving & Unique Media habits : 

Evolving & Unique Media habits TV Radio Newspaper Internet 30 minutes per day 84 minutes per day 61 minutes per day 124 minutes per day Source Business World Youth Report 2006, IAMAI 2006

Business Models ~ Web 2.0 : 

Business Models ~ Web 2.0 Advertising Web usage rivals conventional media in mature geographies Potential to affect all web businesses Classifieds Search Commerce Information

Compelling Biz Model : Travel 2.0 : 

Compelling Biz Model : Travel 2.0 Vertical Search User- Gen Content Beyond The Browser Vlogs & Podcasts Social Travel Mapping & Mashups Tagging

Travel 2.0 : Back to the basics : 

Harness the power of the Internet to do very traditional travel support activities (e.g. peer reviews, scrapbooks, folders of trip info) Provide complete transparency Gather and assimilate information not previously possible or impractical Travel 2.0 : Back to the basics

The New Travel Order : 

The New Travel Order

User Generated Reviews : 

User Generated Reviews From articles and archives to exhaustive details towards user generated content on social networks and an unbiased reviews and referrals paradigm

MappingMashups Empower Travelers with Maps : 

MappingMashups Empower Travelers with Maps

Local Maps, Events & Opinions …a Potent Mix! : 

Local Maps, Events & Opinions …a Potent Mix!

Metasearch – Potentially Disruptive : 

Metasearch – Potentially Disruptive Designed around historical data trends and predictive analysis… …these tools provide analytical capabilities that a person simply could not replicate.

Search: Generic to Vertical Search Categorization Clears the Clutter : 

Search: Generic to Vertical Search Categorization Clears the Clutter Travel specific search engines have emerged, that organize search results by category and provide personalized results.

TaggingAccelerates Info Gathering : 

TaggingAccelerates Info Gathering Designed around aggregating content from multiple sources… …these sites filter tags in order to allow users to sift through content quickly.

Travel Blogs : 

Travel Blogs Content still key, but now Shared Experiences Inspire Travel

Vlogs & PodCastsVideo & Mobile media brings the experience with you : 

Vlogs & PodCastsVideo & Mobile media brings the experience with you User generated videos provide unmatched destination authenticity Individualized podcasts support travel Portable media consumption becomes more routine

Social NetworkingSpills Over to Travel : 

Social NetworkingSpills Over to Travel Social Networks Attract Nearly Half Of All Web Users… …merging together plans, places, and people... …and rapidly emerging communities.

Paradigm Shift“Searching for the Lowest Fare” into “Finding the Perfect Trip” Consumers Take Control ! : 

Paradigm Shift“Searching for the Lowest Fare” into “Finding the Perfect Trip” Consumers Take Control !

Slide 28: 

Viable Web 2.0 Models for India

Site HP – current : 

Site HP – current

Peek into the future – Web 3.0 : 

Peek into the future – Web 3.0 Being defined as the "Semantic Web" Personalization is the new buzzword A.I. + Profiling + Search + Rich metadata = high degree of Personalization

deep.kalra@makemytrip.com www.makemytrip2.0 …. it’s a good (better) trip  : 

deep.kalra@makemytrip.com www.makemytrip2.0 …. it’s a good (better) trip  Thank You !