jana smparka pariapady malappuram

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jana samparka paripady

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Jana Samparka Paripady.: 

Jana Samparka Paripady . MALAPPURAM DISTRICT. 24-11-2011 MSP Parade Ground.

Applications.: 

Applications. Started Receipt of Application at Collectorate Malappuram on 18-10-2011.

Processing of Applications.: 

Processing of Applications. 1.Application in duplicate. 2. One copy sent to concerned department. 3.Data Entry.

Processing of Applications.: 

Processing of Applications. Role of Departmental Officers. 1.Send Reply to Petitioner. 2.Send ATR to District Collr . Reply within 7 days.

Present status.: 

Present status. 1.Received 26000 applications. 2.16000 applications are related to Civil Supplies dept. 3.10000 applications are related to various 60 depts.

Arrangements for the Programme.: 

Arrangements for the Programme . 1. Pandal for 12000 people.

Arrangements for the Programme.: 

Arrangements for the Programme . 2. 32 counters for 60 departments.

Arrangements for the Programme.: 

Arrangements for the Programme . 3. Help Desk .

Arrangements for the Programme.: 

Arrangements for the Programme .

Arrangements for the Programme.: 

Arrangements for the Programme . 4. Food at nominal rates.

Arrangements for the Programme.: 

Arrangements for the Programme . 5. PARKING FACILITY.

Arrangements for the Programme.: 

Arrangements for the Programme . 6. Identity cards for staff.

Arrangements for the Programme.: 

Arrangements for the Programme . 7. Token system. Priority to weaker sections.

Arrangements for the Programme.: 

Arrangements for the Programme . 8. GREEN TOKEN – For physically disabled. Special seating arrangement.

Arrangements for the Programme.: 

Arrangements for the Programme . 9. RED TOKEN – For those who need financial assistance.

Arrangements for the Programme.: 

Arrangements for the Programme . 10. BLUE TOKEN – For others.

SPECIAL SEATING ARRANGEMENTS. .: 

SPECIAL SEATING ARRANGEMENTS. . 1.Departmental Officers. 2.Representatatives of LSG 3.Media.

8 AM on 24-11-2011.: 

8 AM on 24-11-2011. Report For Duty . Attendance Register. Obtain Pass for Break Fast. Breakfast.

8.30 AM -Registration Starts.: 

8.30 AM -Registration Starts. 1.Applicant approaches HELP DESK. 2.He identifies the counter. 3.He ascertains the status of the complaint.

HELP DESK.: 

HELP DESK. 1.60 officers. 2.Duplicate copy of the applications. 3.Computerised data. 4.Reports.

HELP DESK. ….Issues.: 

HELP DESK. ….Issues. 1.Computerisation has not been completed. 2.No office copy available for application received by post. 3.Reports have not been received in all cases. 4.Reports which are not complete.

HELP DESK.: 

HELP DESK.

HELP DESK. : 

HELP DESK. The applicant is directed to the concerned counter.

AT THE COUNTER. : 

AT THE COUNTER. 1.Nodal officer. 2.Assistants ( One assistant for 100 visitors.) 3.Computer- to be arranged by nodal officer. 4.Files,Reports and reply. 5.Paper and pen for applicants.

AT THE COUNTER. : 

AT THE COUNTER. 1.Issue of reply in registered complaints. 2.Registration of new applications. 3.DISPOSAL OF APPLICATIONS. 4.Issue of TOKENS. 5.Communication with departmental Officer.

9.30 AM – Inauguration.: 

9.30 AM – Inauguration. 1.PROGRAMME FOR 30 MINUTES. 2.No QUEUE till the completion of the programme .

10 AM – JSP begins.: 

10 AM – JSP begins. 1.CM meets the GREEN token holders. 2.The RED token holders meets the CM. 3.The Blue token holders meets the CM.

10 AM – JSP begins.: 

10 AM – JSP begins.

10 AM – JSP begins.: 

10 AM – JSP begins.

ISSUE OF token.: 

ISSUE OF token. TOKENS ARE ISSUED BY THE NODAL OFFICER ON DEMAND. In urgent situations, tokens will be issued from the HELP DESK also.

8.30 AM on 24-11-2011.: 

8.30 AM on 24-11-2011. Report at the counters.

Materials in the counter.: 

Materials in the counter. 1.All files related to the applications received. 2.Copy of the reply sent to applicant. 3.Papers and pen to the applicant. 4.Register. 5.Computer.

CRITICAL SUCCESS FACTORS.: 

CRITICAL SUCCESS FACTORS. 1.CROWD MANAGEMENT. 2.Disposal of complaints without delay. 3.Sufficient staff.

POSTIVE ATTITUDE.: 

POSTIVE ATTITUDE. THINK FOR THE BEST. WORK FOR THE BEST. EXPECT THE BEST.

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