Greetings from Multiwings Travel Academy :Greetings from Multiwings Travel Academy Mumbai and Pune – INDIA http://www.onlinecrs.com mirror site - http://multiwings.blogspot.com Presented by Amar Kewlani


Slide 2:WELCOME TO THE WORLD OF TECHNICALLY AND TECHNOLOGICALY ADVANCED PART OF TRAVEL INDUSTRY EDUCATION AND PROFESSIONALISM.


Slide 3:GET TRAINED ONLINE IN BASIC & ADVANCED AIRLINES RESERVATIONS AUTOMATED FARES ande-TICKETING COURSES, WHICH ARE BEING IMPARTED TOTALLY IN A Computer-Based Training (CBT) Environment


Slide 4:In any one of the major Global Distribution Systems (GDS) of the world


Slide 5:These GDS’s, such as Abacus, Amadeus, Apollo, Galileo, Sabre and Worldspan, are designed to enable Travel Industry Professionals to perform their jobs efficiently & competitively. With any of these very powerful GDS, one can obtain information for more than 99% of the scheduled flights. The Trained Professional can make many types instant reservations with immediate confirmation on a Single Personal Computer


Slide 6:When a Trained Professional connects and signs-in in any of these powerful GDS, they are connecting to the LARGEST CIVILIAN DATABASE ever stored. With the advent of online Computer-Based Training, the GDS Training System has moved beyond from meeting only the requirements of specific geographical regions, such as the United States, Canada and Europe To INDIAN Sub-CONTINENT AUSTRALIA MIDDLE EAST & AFRICAN COUNTRIES ASIA PACIFIC REGION FAR EAST …… practically the whole World


Slide 7:The newest released GDS Training System has combined these areas into one GLOBAL VERSION. Globalisation of the GDS Training System package provides Students Training with International Perspective that is essential for a successful career in the Travel Industry


Slide 8:The Modern Industry of Travel is a Complex Web of Information, Service and Technology. The Travel Agents of to-day are expected to provide Rapid & Complete answers to a diverse group of travelers.


Slide 9:The job of the Counter Staff is to establish a smooth correlation between these travelers’ need and thousands of different Airlines, Hotels & Car Companies through the proper use of Computerised Reservation System (CRS). The Tool of the Modern Travel Agent Worldwide is a CRS system as provided by any of these very powerful & advanced Global Distribution System (GDS) Companies


Slide 10:The online GDS Training System is unique in its scope and detail, while maintaining the principles of simple complex GDS functions so that even entry-level students can gain a expertise working proficiency as quickly as possible. It will also to provide enough advanced material so that even experienced GDS users can benefit. This is done by using modularity and scalability in instructional design & organisation and by providing unsurpassed GDS Simulation.


Slide 11:Studies show that the detail and practice in the GDS Training System make students retain a higher percentage of what they learn. The Consistency of instruction, along with its interactive design and accurate GDS emulation produce graduates with superb GDS skills and will serve as a selling point to prospective employers. Each Training Program contains a Computer Based Training (CBT) Modules, Lessons, Exercises, Quizzes, Assessments and an EMULATOR which will simulate as a live GDS.


Slide 12:The course is outlined as follows: Lesson 1 Signing In Signing Out Agent Work Areas Drill 1 Concentrated practice of the entries taught in Lesson 1 Lesson 2 Encoding and Decoding City and Airport Names and Codes Encoding and Decoding Airline Names and Codes Encoding and Decoding Airline Equipment Names and Codes Encoding and Decoding Country Names and Codes Drill 2 Concentrated practice of the entries taught in Lesson 2


Slide 13:Lesson 3 Basic PNR Retrieval Ignore PNR PNR Similar Name Lists Advanced PNR Retrieval Drill 3 Concentrated practice of the entries taught in Lesson 3 Lesson 4 PNR Redisplay Subfield Display History Display Airline Record Locator Display Drill 4 Concentrated practice of the entries taught in Lesson 4 Exercise 1 Practice retrieving 5 PNRs Quiz 1 Questions on the material covered in Lessons 1 through 4


Slide 14:Lesson 5 Basic (Neutral) Timetables Scrolling and Timetable Redisplay Flight Information Return Timetables Drill 5 Concentrated practice of the entries taught in Lesson 5 Lesson 6 Basic (Neutral) Availability Availability from a Timetable Return Availability Flight Information from Availability and a PNR Drill 6 Concentrated practice of the entries taught in Lesson 6 Exercise 2 Practice working with timetables and availability Quiz 2 Questions on the material covered in Lessons 5 and 6


Slide 15:Lesson 7 Sell from Availability Sell Connections from Availability Drill 7 Concentrated practice of the entries taught in Lesson 7 Lesson 8 Name Element Phone Contact Element Drill 8 Concentrated practice of the entries taught in Lesson 8 Lesson 9 Ticketing Element Received-from Element Drill 9 Concentrated practice of the entries taught in Lesson 9


Slide 16:Lesson 10 Build and End a Complete PNR Drill 10 Concentrated practice of the entries taught in Lesson 10 Lesson 11 Cancel Basic PNR Data Change Basic PNR Data Rebook Itinerary Segments Drill 11 Concentrated practice of the entries taught in Lesson 11 Exercise 3 Practice building 5 PNRs Quiz 3 Questions on the material covered in Lessons 7 through 11


Slide 17:Lesson 12 Mailing Address Billing Address Drill 12 Concentrated practice of the entries taught in Lesson 12 Lesson 13 General Remarks OSI Messages Drill 13 Concentrated practice of the entries taught in Lesson 13 Lesson 14 SSR Messages Frequent Flyer Element Drill 14 Concentrated practice of the entries taught in Lesson 14


Slide 18:Lesson 15 Cancel Optional PNR Elements Change Optional PNR Elements Drill 15 Concentrated practice of the entries taught in Lesson 15 Exercise 4 Practice building 5 PNRs Quiz 4 Questions on the material covered in Lessons 12 through 15


Slide 19:Lesson 16 Basic Seat Request Entry Seat Request with Area Preference Seat Request with Passenger Type Seat Wish Drill 16 Concentrated practice of the entries taught in Lesson 16 Lesson 17 Seat Map from a PNR Seat Map from Availability Seat Map without a PNR Drill 17 Concentrated practice of the entries taught in Lesson 17


Slide 20:Lesson 18 Request for Specific Seats Seat Wish for Specific Seats Modify Seating Elements Drill 18 Concentrated practice of the entries taught in Lesson 18 Exercise 5 Practice working with seat assignments Quiz 5 Questions on the material covered in Lessons 16 through 18


Slide 21:Lesson 19 Date Calculation Time Calculation Number Calculation Currency Conversion Minimum Connecting Times Drill 19 Concentrated practice of the entries taught in Lesson 19 Lesson 20 Help System Drill 20 Concentrated practice of the entries taught in Lesson 20 Lesson 21 AIS (Amadeus Information System) Drill 21 Concentrated practice of the entries taught in Lesson 21


Slide 22:Exercise 6 Practice of entries taught in Lessons 19 through 21 Quiz 6 Questions on the material covered in Lessons 19 through 21 Test 1 Final Proficiency review on material covered in Course 1


Slide 23:For any further enquiries Email me at amar.kewlani@gmail.com