Critical Approaches-Part 4-Examples

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Critical Approaches:

Copyright Marshall Scott Poole Critical Approaches Part 4: Examples of Critical Analyses

III. Examples:

Copyright Marshall Scott Poole III. Examples Concertive Control Identification with the organization via enthymemes An enthymeme is a syllogism with one or more unexpressed premises. “The customer is always right” (expressed and taught) {Pleasing the customer will win loyalty and maintain profit} (unexpressed) Important customer wants unreasonable accomodation {Accommodate the customer even if you aren’t paid for it so the organization can benefit} (unexpressed) Employee stays late without pay to serve customer… To the extent we identify and internalize organization’s values, we may act inconsistently with our interests…

III. Examples:

Copyright Marshall Scott Poole III. Examples A. Concertive Control (cont) 2. Participative systems are meant to empower workers…but… 3. Team-based systems lead workers to control each other… Since they’ve internalized organizational values they enforce them… Often they are harder on each other than management would be Discipline…

III. Examples:

Copyright Marshall Scott Poole III. Examples B. Sequestering Sexual Harassment ~ 50% of women and 15% of men report being harassed The law is on their side…They can sue But they generally don’t Why???

III. Examples:

Copyright Marshall Scott Poole III. Examples B. Sequestering Sexual Harassment Organizations attempt to frame harassment so that it is not a problem: “To bring a sexual harassment suit is not in the best interests of company X” Represent sectional interests as universal “We would never let someone sexually harass you…You must’ve misunderstood” Deny or disguise problem “Boys will be boys” Dominant interests naturalized and reified

III. Examples:

Copyright Marshall Scott Poole III. Examples B. Sequestering Sexual Harassment How women frame it colludes with the dominant view Accepting dominant interests… “I’ll just quit my job instead of filing a suit. It’ll be easier for everyone” Simple misunderstanding… “ Maybe he was just flirting…” Naturalizing the offense… “Men have urges…That’s just the way it is.”

III. Examples:

Copyright Marshall Scott Poole III. Examples B. Sequestering Sexual Harassment How women frame it colludes with the dominant view Trivialization “It just a little thing, I ignore it…No big deal” Denotative hesitancy (hesitating to label it) “He was just being supportive and friendly, not sexual” Public-private expression (it’s a private matter) “I’ll handle this myself”

III. Examples:

Copyright Marshall Scott Poole III. Examples B. Sequestering Sexual Harassment Resistance: “When my husband hears about this, he is not going to be happy” Lawsuits

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