The Future-Part 3-Global Effectiveness

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The Future : 

The Future Part 3: Global Effectiveness

III. Global Effectiveness : 

III. Global Effectiveness Before listening to this section we recommend that you take the “Global Effectiveness” profile. You can do this by clicking the button in the lesson. Print the profile out, complete it, and score yourself, and then listen to the rest of this mini-lecture.

III. Global Effectiveness : 

III. Global Effectiveness Developed by McLean, Tolbert, and Larkin Source: G. N. McLean (2006). Organization development: Principles, processes, performance. San Francisco: Barrett-Koehler.

III. Global Effectiveness : 

III. Global Effectiveness What Does It Take? Flexibility: Is reflective Is willing to “think outside the box” Is willing to change behaviors Adaptability: Can actually change behaviors Ambiguity: Is comfortable with the unknown Doesn’t need to be right Finds it acceptable to not have one answer Realizes multiple answers exist

III. Global Effectiveness : 

III. Global Effectiveness What Does It Take? Cultural Awareness/Values Values other cultures Values one’s own culture Knows one’s own culture Values diversity Knows other cultures Relationships Demonstrates resiliancy Genuinely likes people Has a sense of humor Has sound communication skills

III. Global Effectiveness : 

III. Global Effectiveness What Does It Take? Motives for Working Cross-Culturally Cares about career development Is interested in personal growth Has a sense of adventure Wants to help others Wants to escape current circumstances (impacts experience negatively) Wants bragging rights (impacts experience negatively) Feigns “helping” others (impacts experience negatively)

III. Global Effectiveness : 

III. Global Effectiveness B. Communicating Globally Core communication skills Communicating respect (in the language/behavior of the other culture) Being nonjudgmental (of other’s attitudes, beliefs, and behaviors) Recognizing the influence of your own perceptions and knowledge Being empathic (trying to understand the other’s point of view and life situation)

V. Coping With Globalization : 

V. Coping With Globalization B. Communicating Globally Core communication skills Being flexible (being able to accomplish a task in a manner and time frame that is appropriate to the other’s needs and abilities) Demonstrating reciprocal concern (actually listening and promoting shared communication Tolerating ambiguity, especially about cultural differences

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