The Future-Part 2-The Future of Work

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The Future : 

Copyright Marshall Scott Poole The Future Part 2: The Future of Work

II. The Future of Work : 

Copyright Marshall Scott Poole II. The Future of Work Knowledge Work Definition: Work that involves the creation and application of knowledge Examples: Science, Engineering, Law, Human Resources, Finance, Education, Management, Consulting Knowledge workers will be in the top tier economically and in terms of lifestyle, with others lower on the ladder

II. The Future of Work : 

Copyright Marshall Scott Poole II. The Future of Work A. Knowledge Work Hot Spots and Networks International networks are forming for the circulation of capital, knowledge, and knowledge workers They form around “hot spots” where innovative people and organizations are located e.g., Silicon Valley, LA, Seattle, Austin, Chicago, New York, Singapore, Tokyo, Bangalore, Mumbai, London, etc. Most innovation and growth will occur in and be stimulated by these networks Where you live may make a difference

II. The Future of Work : 

Copyright Marshall Scott Poole II. The Future of Work B. Service Work An increasing portion of economy in developed nations devoted to service, much more than to manufacturing Quality of service key issue Communication key aspect of service: Creating interaction bond with client/customer

II. The Future of Work : 

Copyright Marshall Scott Poole II. The Future of Work C. The New Employment Contract In the good old days…. The employee would give the employer, loyalty, and long-term commitment to the organization The employer would give the employee job security: implicit lifetime employment, generous fringe benefits, internal career promotions, job skills training

II. The Future of Work : 

Copyright Marshall Scott Poole II. The Future of Work C. The New Employment Contract Today…. The employee gives the employer intense short-term effort The employer helps the employee achieve employability: short term project experience, internal job reassignments; skills useful elsewhere The employer relies on external employees for much of its needs: contingent employees, outsourcing, joint-ventures The employee has to cultivate external contacts: through networking; through skill training by community colleges, external vendors, and others