UX Design/Information Architecture User Personas & Scenarios

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Sample UX Design/Information Architecture User Personas & Scenarios

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FoodieHaven: 

Foodie Haven I nspire, educate and outfit for a lifetime love of food & cooking Emily Cunningham Shane Bunker Kathy Mar Jeff Petersen

The Problem: 

The Problem $325k per year in content creation Tricks & Tips (0.4% of site traffic) Find Out (0.2% of site traffic) Community (9% of site traffic) 97% of class attendees were not web site influenced

Meet Miranda: 

Meet Miranda

Post Mortem: 

Post Mortem Information is Siloed Navigation is Confusing Search is Broken

Our Process Methodology: 

Our Process Methodology Strategy Design Implementation Research Administration Project Program Morville , P., & Rosenfeld, L. (2006). Information Architecture (3rd ed., p. 232).

The Value of Research: 

The Value of Research Strategy Design Implementation Research Strategy Design Implementation Option 1: Fire, then aim Option 2: Aim, then fire Project Timeline Morville , P., & Rosenfeld, L. (2006). Information Architecture (3rd ed., p. 262).

Good Research =: 

Good Research = Asking the right questions. Morville , P., & Rosenfeld, L. (2006). Information Architecture (3rd ed., p. 233).

Context - Business Objectives: 

Context - Business Objectives Drive product sales Inform customers about best practices Engage customers Empower and excite customers to use Foodie Haven site for all things food related Promote the Foodie Haven

Context - Technology Assessment: 

Context - Technology Assessment Infrastructure Budget Staff Commitment

Content: 

Content Heuristic Evaluation Content Analysis Content Mapping Benchmarking

Users: 

Users Usage Statistics Search Log Analysis Contextual Inquiry Interviews Card Sorting Personas

PowerPoint Presentation: 

Name: Miranda Sam Ashley User Type: First Time Visitor Occasional Visitor Frequent Visitor Age: 31 47 32 Occupation: Account Manger at T-Mobile Actuary at Safe Co. Executive Chef at Branzino Restaurant Background: Divorced, Mother of two (4 & 6) Super busy, not a lot of expendable money Not a lot of time but wants to cook, low cost quick Single Participates in a gourmet club where members alternate hosting a dinner party Enjoys learning new techniques Lives with her Partner Loves the latest kitchen gear Interested in new trends Would like to promote her restaurant Personas

Wire Frames: 

Wire Frames DEMO

Prototype: 

Proto type DEMO

Miranda Wins!: 

Miranda Wins!

Conclusion: 

Conclusion Information is Siloed Navigation is Confusing Search is Broken Questions?