logging in or signing up BSM Professional Services mohamed07001 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 351 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: November 29, 2009 This Presentation is Public Favorites: 0 Presentation Description BSM Corporate Profile - Professional Services Comments Posting comment... Premium member Presentation Transcript Slide 1: professional services staffing | support | training Slide 2: By combining the right people, technology, and knowledge we deliver solutions that help to transform businesses. We base our solutions on our in-depth understanding of our customers, the challenges they face and a commitment to deliver value in every engagement. We are committed to your Success! Slide 3: 2000 Founded offering Staff Augmentation for the Fortune 500 2004 Developed BI expertise and grew company 200+ employees 2005 Revenue of $24 million 2006 Established Solutions Division: Custom Application Development, IT Solutions Consulting and Implementation 2009 Designated Certified Minority and Woman Owned Enterprise Currently 200 plus IT professionals with expertise in: Data Warehousing Asset Management (RFID) Business intelligence Websites & Mobile Applications Enterprise Resource Planning (ERP) Extreme Performance Database Engine SharePoint Architecture Infrastructure Services Client-Server and Web Based Technologies IT Security our history...... Slide 4: vertical expertise...... BSM Solutions is an outgrowth of our successful Staff augmentation Services. Over 300 recognized global clients and delighted references through our corporate partners & alliances. Slide 5: STAFFING services Slide 6: Temporary/Temp-To-Hire/Contract Staffing Permanent and Direct Hire Recruiting Consulting/Project Based Engagements Prescreening Services – Includes: Skill Assessments, Resume Sourcing, Interviewing, Drug Testing, Background Checks STAFFING - services offered...... Slide 7: STAFFING - our value proposition.... 1-rate avenue – at BSM, there is NO hidden cost or last minute surprises. Our rates are all inclusive e-nterview – at BSM, our clients can interview our candidates via online through our unique e-nterview portal two weeks risk-free trial = performance guarantee on our resources/service C3 Tools - Client has Complete Control r-response – at BSM, your need becomes our top priority = between 4 and 48 hours (DOR) Slide 8: One point of Contact dedicated to your company. The BSM POC will be accessible via phone and email and can be reached 24/7 via cell phone. Will be the order point for all supervisors to request and cancel your requirements. Provides orientation for new consultants including company-specific rules and regulations. Will handle all payroll issues. BSM will perform Monthly Performance Reviews utilizing our own software program. BSM will issue exit interviews to all terminated consultants and provide feedback to supervisors. STAFFING - our customer service & PoC...... Slide 9: Project Managers Program Manager Functional Consultants / Business Analysts Application Architects & Systems Analysts Analysts / Programmers Database Administrators Systems / Network Administrators Web Designers / Programmers Our consultants have successfully delivered services in several engagements in the following roles: Systems Programmers Technical Writers & Mainframe Consultants Testing Professionals Quality Assurance Analysts Trainers E-commerce Analysts / E-commerce Software Specialists Help Desk Technicians STAFFING - our experience...... Slide 10: Dynamic Global Resource Pool Power and flexibility to deliver IT resources quickly and efficiently BSM is staffed by a team of more than 200 highly qualified and experienced professionals. BSM maintains an availability database of over 400 technical resources BSM maintains a sizeable pipeline of candidates skilled in various technologies and has the capacity to ramp up the resource level in case of any additional resource requirements during the contract STAFFING - our capacity...... Slide 11: Recruiting: Our goal is to develop a true partnership with your company and become an extension of your clients Human Resources. Retention: Our goal is to manage consultants and offer initiatives to help create and maintain a positive working atmosphere. Customer Service: Our goal is to solidify a strong working relationship with all levels of supervision. This will be accomplished through continuous communication with the BSM POC and the supervisors who have direct contact with consultants. STAFFING - our action plan...... Slide 12: Orientations: During peak times we hold weekly orientations of prospective candidates. This allows us to maintain an “on-call” list of available candidates who are ready and willing to work. Dedicated Representative: BSM will have a dedicated representative responsible for managing your account. Responsibilities will include but are not limited to: Recruitment and Placement of Qualified Candidates, Candidate Retention, Managing Payroll, Attendance Monitoring, Employee Relations, Terminations, and Reporting. Drug Screens: All prospective consultants will be drug screened prior to being placed. To meet the standards of a drug free workplace, BSM is working towards to give random drug tests to its entire staffing population. Background Checks: Local County & National searches of all applicants is provided at no cost (criminal, credit checks, DMV) STAFFING - our recruiting...... Slide 13: STAFFING - our recruitment flowchart.... Slide 14: Vacation and Holiday Pay: We offer 4 paid vacation days and 6 paid holidays to eligible employees (Memorial Day, Labor Day, Independence Day, Thanksgiving, Christmas, New Year’s Day) Benefits: we offer comprehensive benefit program that includes medical, dental, vision, life insurance & 401K. These benefits are immediately available to the eligible employees Incentive Programs: we offer incentive bonuses which may include Perfect Attendance Rewards and/or trips for areas where efficiencies are above and beyond expectations Attendance Point System: Established point system to track employee attendance and properly identify candidates who might create a bottleneck in productivity due to attendance issues. STAFFING - our retention...... Slide 15: SUPPORT services Slide 16: BMS focuses on providing knowledge intensive support solutions that can be delivered remotely. We provide high quality, scalable and cost effective solution for sourcing the technical and IT Help Desk functions. Consulting Other Services Operation Services Maintenance Service System Integration System Deployment Total Support SUPPORT - our options...... Slide 17: At BSM, we understand the significant difference between the two key phases of application lifecycle in an enterprise. While the development phase includes application development and deployment, the post deployment phase actually determines the success of your application, particularly from a business acceptance point-of-view. Therefore, maintenance and support services for application assume critical importance. That’s why at BSM, we have developed a Support Management Services Framework that focuses on application maintenance & support. SUPPORT - our options...... Slide 18: Enterprises are under tremendous pressure to reduce cost while improving customer service. SLA Management, Cost Control and Risk management being critical challenges, they strive to deliver proactive and comprehensive support to its end users. BSM leverages ITIL best practices to run a highly efficient and cost effective support operation. Here is where BSM Enterprise Help Desk Services can help. SUPPORT - our helpdesk services...... Establish and operate your IT help desk 24x7. Our highly skilled consultants, mature processes and expertise using a wide-range of tools gives you the advantage of best in class support experience at reduced costs Act as single point of contact for all users of your organization to direct questions and report problems regarding supported software, hardware & networks Use multiple medium of service such as real-time voice, email, chat and remote login support to your end users Highest percentage of first call resolutions resulting in increased user satisfaction. This reduces need for escalation and also lower cost per call Assist in the notification of trends and situations to allow your organization's IT department to maintain high levels of service to the user community Slide 19: TRAINING services Slide 20: Corporate training is more than hearing an inspirational message. With BSM training services (onsite, offsite & e-Learning) employees don’t just learn, they learn how to effectively solve business problems and achieve results. Our training can enhance . . TRAINING - our services...... Slide 21: TRAINING - our approach...... We strive to ensure that our training creates meaningful and lasting change for participants, and results in measurable business impact and return on investment for the company. Our approach to training and employee development within the context of a five process steps: Slide 22: TRAINING - e-Learning services...... Our services range from conducting Analysis of training needs and requirements, suggesting design of the training solutions, development of training material, and helping the customers implement the training in their environment. eLearning has recently emerged as one of the most effective methods of our training, which includes: Analysis and Design Blended Learning Custom Content Development Conversion and Localization Services Rapid Development Implementation Slide 23: unveiling the future Let’s Embark on a Successful Journey Together ! You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
BSM Professional Services mohamed07001 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 351 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: November 29, 2009 This Presentation is Public Favorites: 0 Presentation Description BSM Corporate Profile - Professional Services Comments Posting comment... Premium member Presentation Transcript Slide 1: professional services staffing | support | training Slide 2: By combining the right people, technology, and knowledge we deliver solutions that help to transform businesses. We base our solutions on our in-depth understanding of our customers, the challenges they face and a commitment to deliver value in every engagement. We are committed to your Success! Slide 3: 2000 Founded offering Staff Augmentation for the Fortune 500 2004 Developed BI expertise and grew company 200+ employees 2005 Revenue of $24 million 2006 Established Solutions Division: Custom Application Development, IT Solutions Consulting and Implementation 2009 Designated Certified Minority and Woman Owned Enterprise Currently 200 plus IT professionals with expertise in: Data Warehousing Asset Management (RFID) Business intelligence Websites & Mobile Applications Enterprise Resource Planning (ERP) Extreme Performance Database Engine SharePoint Architecture Infrastructure Services Client-Server and Web Based Technologies IT Security our history...... Slide 4: vertical expertise...... BSM Solutions is an outgrowth of our successful Staff augmentation Services. Over 300 recognized global clients and delighted references through our corporate partners & alliances. Slide 5: STAFFING services Slide 6: Temporary/Temp-To-Hire/Contract Staffing Permanent and Direct Hire Recruiting Consulting/Project Based Engagements Prescreening Services – Includes: Skill Assessments, Resume Sourcing, Interviewing, Drug Testing, Background Checks STAFFING - services offered...... Slide 7: STAFFING - our value proposition.... 1-rate avenue – at BSM, there is NO hidden cost or last minute surprises. Our rates are all inclusive e-nterview – at BSM, our clients can interview our candidates via online through our unique e-nterview portal two weeks risk-free trial = performance guarantee on our resources/service C3 Tools - Client has Complete Control r-response – at BSM, your need becomes our top priority = between 4 and 48 hours (DOR) Slide 8: One point of Contact dedicated to your company. The BSM POC will be accessible via phone and email and can be reached 24/7 via cell phone. Will be the order point for all supervisors to request and cancel your requirements. Provides orientation for new consultants including company-specific rules and regulations. Will handle all payroll issues. BSM will perform Monthly Performance Reviews utilizing our own software program. BSM will issue exit interviews to all terminated consultants and provide feedback to supervisors. STAFFING - our customer service & PoC...... Slide 9: Project Managers Program Manager Functional Consultants / Business Analysts Application Architects & Systems Analysts Analysts / Programmers Database Administrators Systems / Network Administrators Web Designers / Programmers Our consultants have successfully delivered services in several engagements in the following roles: Systems Programmers Technical Writers & Mainframe Consultants Testing Professionals Quality Assurance Analysts Trainers E-commerce Analysts / E-commerce Software Specialists Help Desk Technicians STAFFING - our experience...... Slide 10: Dynamic Global Resource Pool Power and flexibility to deliver IT resources quickly and efficiently BSM is staffed by a team of more than 200 highly qualified and experienced professionals. BSM maintains an availability database of over 400 technical resources BSM maintains a sizeable pipeline of candidates skilled in various technologies and has the capacity to ramp up the resource level in case of any additional resource requirements during the contract STAFFING - our capacity...... Slide 11: Recruiting: Our goal is to develop a true partnership with your company and become an extension of your clients Human Resources. Retention: Our goal is to manage consultants and offer initiatives to help create and maintain a positive working atmosphere. Customer Service: Our goal is to solidify a strong working relationship with all levels of supervision. This will be accomplished through continuous communication with the BSM POC and the supervisors who have direct contact with consultants. STAFFING - our action plan...... Slide 12: Orientations: During peak times we hold weekly orientations of prospective candidates. This allows us to maintain an “on-call” list of available candidates who are ready and willing to work. Dedicated Representative: BSM will have a dedicated representative responsible for managing your account. Responsibilities will include but are not limited to: Recruitment and Placement of Qualified Candidates, Candidate Retention, Managing Payroll, Attendance Monitoring, Employee Relations, Terminations, and Reporting. Drug Screens: All prospective consultants will be drug screened prior to being placed. To meet the standards of a drug free workplace, BSM is working towards to give random drug tests to its entire staffing population. Background Checks: Local County & National searches of all applicants is provided at no cost (criminal, credit checks, DMV) STAFFING - our recruiting...... Slide 13: STAFFING - our recruitment flowchart.... Slide 14: Vacation and Holiday Pay: We offer 4 paid vacation days and 6 paid holidays to eligible employees (Memorial Day, Labor Day, Independence Day, Thanksgiving, Christmas, New Year’s Day) Benefits: we offer comprehensive benefit program that includes medical, dental, vision, life insurance & 401K. These benefits are immediately available to the eligible employees Incentive Programs: we offer incentive bonuses which may include Perfect Attendance Rewards and/or trips for areas where efficiencies are above and beyond expectations Attendance Point System: Established point system to track employee attendance and properly identify candidates who might create a bottleneck in productivity due to attendance issues. STAFFING - our retention...... Slide 15: SUPPORT services Slide 16: BMS focuses on providing knowledge intensive support solutions that can be delivered remotely. We provide high quality, scalable and cost effective solution for sourcing the technical and IT Help Desk functions. Consulting Other Services Operation Services Maintenance Service System Integration System Deployment Total Support SUPPORT - our options...... Slide 17: At BSM, we understand the significant difference between the two key phases of application lifecycle in an enterprise. While the development phase includes application development and deployment, the post deployment phase actually determines the success of your application, particularly from a business acceptance point-of-view. Therefore, maintenance and support services for application assume critical importance. That’s why at BSM, we have developed a Support Management Services Framework that focuses on application maintenance & support. SUPPORT - our options...... Slide 18: Enterprises are under tremendous pressure to reduce cost while improving customer service. SLA Management, Cost Control and Risk management being critical challenges, they strive to deliver proactive and comprehensive support to its end users. BSM leverages ITIL best practices to run a highly efficient and cost effective support operation. Here is where BSM Enterprise Help Desk Services can help. SUPPORT - our helpdesk services...... Establish and operate your IT help desk 24x7. Our highly skilled consultants, mature processes and expertise using a wide-range of tools gives you the advantage of best in class support experience at reduced costs Act as single point of contact for all users of your organization to direct questions and report problems regarding supported software, hardware & networks Use multiple medium of service such as real-time voice, email, chat and remote login support to your end users Highest percentage of first call resolutions resulting in increased user satisfaction. This reduces need for escalation and also lower cost per call Assist in the notification of trends and situations to allow your organization's IT department to maintain high levels of service to the user community Slide 19: TRAINING services Slide 20: Corporate training is more than hearing an inspirational message. With BSM training services (onsite, offsite & e-Learning) employees don’t just learn, they learn how to effectively solve business problems and achieve results. Our training can enhance . . TRAINING - our services...... Slide 21: TRAINING - our approach...... We strive to ensure that our training creates meaningful and lasting change for participants, and results in measurable business impact and return on investment for the company. Our approach to training and employee development within the context of a five process steps: Slide 22: TRAINING - e-Learning services...... Our services range from conducting Analysis of training needs and requirements, suggesting design of the training solutions, development of training material, and helping the customers implement the training in their environment. eLearning has recently emerged as one of the most effective methods of our training, which includes: Analysis and Design Blended Learning Custom Content Development Conversion and Localization Services Rapid Development Implementation Slide 23: unveiling the future Let’s Embark on a Successful Journey Together !