Presentation Participate in sustainable

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Slide 1: 

SITXENV001A Participate in environmentally sustainable work practises

HSC Requirements and Advice Definitions : 

HSC Requirements and Advice Definitions Environmental Sustainability Resource

Environment : 

Environment The environment is the world around us, and consists of all of the different components that make up the Earth. These components are not only restricted to air, land and water, but include everything that surrounds you, such as; natural resources, flora, fauna, climate, layers of the atmosphere, etc. All of these components interact and are interrelated .

Sustainability : 

Sustainability development that meets the needs of the present without compromising the ability of future generations to meet their own needs (The Brundtland Report, 1987) World Commission on Environmental Development 1987

What is Sustainability ? : 

What is Sustainability ? What are we leaving future generation ?

Sustainability : 

Sustainability For future generations to have the ability to provide basic requirements for themselves, present generations need to ensure that our actions today do not limit the range of social, environmental and economic options open to future generations. This can be summarised as the need to reduce our ecological footprint today, and maintain it at a level which doesn’t exceed the global biocapacity (nature’s ability to renew its resources).

Are we living sustainability ? : 

Are we living sustainability ? Australians spend over $10.5 billion annually on goods and services that are never or hardly ever used . This is more than the total spent by governments on Australian universities and roads. Over $5.3 billion worth of food was thrown away in 2004. This equates to 13 times the amount Australians donated to overseas aid agencies at that time.

Intercon Washington : 

Intercon Washington

Environmental Sustainability : 

Environmental Sustainability The ability of the environment and its resources to provide for the needs of the present without damaging it for future generations to provide for their own needs. Ensures that our actions today do not impact, limit or reduce the options and standard of living for the future. Ensuring the ability of the earth to support future generations

Environmental Sustainability : 

Environmental Sustainability When a process is sustainable, it can be carried out over and over without negative environmental effects. Sustainability of the planet’s environment and its climate is fundamental because we are so dependant on it for our continue existence and livelihood.

Environmental Sustainability : 

Environmental Sustainability Scientists almost universally agree that climate change and global warming are caused by human intervention and development largely through emissions of greenhouse gases which are released by the burning of fossil fuels and through activities such as deforestation and agriculture.

Environmental issues that affect sustainability : 

Environmental issues that affect sustainability Climate change Global warming Acid Rain Water pollution Air pollution Loss of biodiversity Soil degradation Waste dumping Deforestation

National Geographic Global Warming : 

National Geographic Global Warming

What is a Resource ? : 

What is a Resource ? Resources are all the materials and energy that go into producing the effect or product that results from your work. Natural resources are derived from the environment . Many of them are essential for our survival

Potential Environmental ThreatMaterial – Paper : 

Potential Environmental ThreatMaterial – Paper Deforestation Energy use - fossil fuels Concentrated water use Bleaching- Chlorine Use of printing inks Air Pollution - Nitrogen dioxide , sulphur dioxide and carbon dioxide are all emitted during paper manufacturing Ending up in Landfill

Potential Environmental ThreatMaterial – Paper : 

Potential Environmental ThreatMaterial – Paper Trees are incredibly efficient and powerful at withdrawing carbon from the atmosphere. They absorb carbon dioxide through tiny pores in their leaves and store it in their wood, bark, leaves and soil. Trees also help to combat salinity, reduce soil erosion, provide windbreaks, clean underground water systems and provide habitat for wildlife.

Potential Environmental ThreatMaterial – Paper : 

Potential Environmental ThreatMaterial – Paper Forests store an estimated 300 billion tons of carbon or the equivalent of 40 times the worlds total annual greenhouse gas emisssions Forest destruction accounts for 15% of global emissions by Human activity far outranking the total from vehicles and aircraft combined (Source: Time magazine Nov 2009 )

Potential Environmental Threat Material – Paper : 

Potential Environmental Threat Material – Paper In 2001 Australia used approx 1.26 million tonnes in printing and writing paper . This consumption is equivalent to 30 million trees Paper still accounts for 25% of landfill waste

Potential Environmental Threat Material – Paper : 

Potential Environmental Threat Material – Paper Compared to using virgin wood, paper made with 100% recycled content uses 44% less energy produces 38% less greenhouse gas emissions 41% less particulate emissions 50% less wastewater 49% less solid waste and -- of course -- 100% less wood.

Potential Environmental Threat Material – Paper : 

Potential Environmental Threat Material – Paper Buy recycled office paper Don’t print if you don’t need Send information electronically Print double sided Recycle

Potential Environmental Threat Material – Plastic : 

Potential Environmental Threat Material – Plastic Plastic has moulded society in many ways that make life both easier and safer. Since its mass production began in the 1940s, plastic’s wide range of unique properties has propelled it to an essential status in society. Next year, more than 300 million tons will be produced worldwide.

Potential Environmental Threat Material – Plastic : 

Potential Environmental Threat Material – Plastic Produced from the waste products of oil refining Production of plastics is a major user of fossil fuels. 8% of world oil production goes to manufacturing plastics Waste management and disposal- Plastic buried deep in landfills can leach harmful chemicals that spread into groundwater

Potential Environmental Threat Material – Plastic : 

Potential Environmental Threat Material – Plastic Impacts on marine life - plastic debris, laced with chemicals and often ingested by marine animals, can injure or poison wildlife Chemicals added to plastics are absorbed by human bodies. Some of these chemicals have been shown to affect reproduction and development in animal studies Around 500,000 plastic bags are collected during Clean Up Australia Day each year.

Potential Environmental Threat Material – Plastic : 

Potential Environmental Threat Material – Plastic Plastics are very long-lived products that could potentially have service over decades, yet our main use of these lightweight, inexpensive materials are as single-use items that will go to the garbage dump within a year, where they’ll persist for centuries Worldwide an estimated 4 billion plastic bags end up as litter each year .

Potential Environmental Threat Material – Hazardous Materials : 

Potential Environmental Threat Material – Hazardous Materials Fuel oil Liquefied Petroleum gas Cleaning chemicals Mercury in compact fluorescent lamps Pesticides/ Herbicides

Hazardous MaterialsCleaning chemicals commonly used : 

Hazardous MaterialsCleaning chemicals commonly used Laundry and dishwashing detergents Toilet & bath cleaners Bleaches Surface and floor cleaners Disinfectants Degreasers and oven cleaners Descalers Glass Cleaners Metal cleaners Dry-cleaning chemicals Swimming Pool Chemical

Potential Environmental Threat Of Cleaning Chemicals : 

Potential Environmental Threat Of Cleaning Chemicals Improper use storage and disposal of chemicals and other hazardous waste can result in pollution and contamination of local environmental resources Chemicals used for cleaning guest rooms can contaminate local soil and water supplies and may pose a potential hazard to human health Many products used for maintenance and cleaning are irritants especially those containing ammonia or chlorine Bio- accumulate in plants and animals

Potential Environmental ThreatOf Cleaning Chemicals : 

Potential Environmental ThreatOf Cleaning Chemicals Phosphate is used as a builder to overcome water hardness and improve surfactant performance. Phosphate may be a limiting nutrient in some aquatic environments and in some other countries the use of phosphate in detergents has been discouraged to prevent unsustainable plant growth and oxygen starvation (eutrophication) of lakes and waterways.

Radisson Plaza Sydney : 

Radisson Plaza Sydney Unique microfiber cleaning technology All chemical free cleaning products

Microfiber How does it work? : 

Microfiber How does it work? Microfiber is a man-made product that is best used in cleaning applications by combining two basic fibers, Polyester and Polyamide (a nylon by-product.) An independent study found that microfiber cloths & mops, used only with regular tap water, are 99.94% effective in removing bacteria from smooth surfaces, as compared to conventional cloths and mops used with cleaning agents or bleach, which were only 91.89% effective

Potential Environmental Threat Material – Hazardous Materials : 

Potential Environmental Threat Material – Hazardous Materials Limit the number of chemicals used on your property Use biodegradable and environmentally certified cleaning agents Keep a register of all hazardous chemicals and teach staff how to handle dispose of them safely Dispose of hazardous materials responsibly

Potential Environmental Threat Energy : 

Potential Environmental Threat Energy High dependency on fossil fuels petrol diesel, natural gas, LPG, coal, oil , kerosene Burning of fossil fuels is a major contributor to greenhouse gases causing global warming Non renewable source – Decline in output

Potential Environmental Threat Equipment and Associated consumables : 

Potential Environmental Threat Equipment and Associated consumables Raw materials Environmentally sensitive ? damage to environment when extracted ? Manufacture – solvents, glues, paints, finishes used waste produced , energy& water used? Transport Distance ? Use : energy rating , water consumption Disposal recycle reuse landfill

Life Cycle Analysis Cradle to Grave : 

Life Cycle Analysis Cradle to Grave

Current environmental issues : 

Current environmental issues Sustainability Waste management Energy use and efficiency Resource use and efficiency Water resource management Recycling/re-use

Slide 39: 

Source : Green pay Water Resource management

Water Resource Management : 

Water Resource Management The amount of freshwater on Earth is limited and its quality is under constant threat particularly in heavily populated and industrialised areas Our extensive use of water in the rapid development of agriculture industry, energy generation and urbanisation over the last 60 years resulted in water being contaminated with solid liquid and gaseous matter of all kinds .

Water Resource Management : 

Water Resource Management Many substances come back in multiple concentrations of up to a million times through the food chain .( Bio accumulation ) Water contaminated by sewage is one of the major causes of disease particularly in developing countries. In more industrialised countries many chemicals have a synergistic effect when discharged with other chemicals for e.g. if copper and zinc are discharged together then the toxicity of the two combined is much greater

Water Resource managementWhy ? : 

Water Resource managementWhy ? The Hospitality industry could not function without clean water for food preparation, cleaning and hygiene, guest comfort and recreation Hotels also depend on the survival of supply industries such as agriculture Waste water diminishes a scarce resource and costs the hotel money Waste hot water wastes not only water but also energy Water accounts for 10% of utility bills in many hotels Guest demand for water usually far exceeds that of local residents

Water Resource ManagementWhy ? : 

Water Resource ManagementWhy ? Poor quality water supplies can provide a health risk to guests and employees Poor quality water supplies can increase the running and maintenance costs of equipment and reduces its life


WATER IS REQUIRED IN THE HOTEL FOR Drinking Bathrooms Toilets and bidets Space heating Air conditioning Kitchen & laundry Firefighting Outdoors/pools

Water Use in Hotels Source: IHEI ( 2006) : 

Water Use in Hotels Source: IHEI ( 2006)

Water Resource Management : 

Water Resource Management Carry out a water use audit which will show how and where water is consumed and identifies potential areas of savings Conduct regular inspections of faucets, showers toilets to detect any leaks About 30% of the water supplied to hotels and clubs is lost through leaks. Source Sydney Water Educate guests- invite guests to reuse towel and linen programme Improve efficiency by training all personnel Develop standard operating procedures Set targets for each department and monitor results Install sensors, low flow and other water saving fittings Use opportunities to divert and capture rain water to reuse in the hotel grounds

Slide 49: 

Departmental Environmental impacts Water : 

Departmental Environmental impacts Water Rooms Division (Front Office & Housekeeping) Food and Beverage Food production/ Kitchen Banqueting Clubs Gaming Sales and marketing Human resources Financial control/ accounts Security Maintenance

Food Production / KitchenWater : 

Food Production / KitchenWater Dish and glass washers correctly maintained, only use when full Use phosphate free dishwashing detergent Don’t leave taps running Use flow restrictor valves on faucets Water efficient appliances Repair leaks Sweep and mop instead of hosing floors

House keeping – Laundry Water : 

House keeping – Laundry Water Reuse rinse cycle water for washing You can cut water consumption by as much as30% by reusing water from the final rinse cycle for the next load Notify maintenance immediately of any leaks Operate machines only when fully loaded When purchasing new equipment check water rating

Laundry Ozone Technology : 

Laundry Ozone Technology Ozone laundry systems inject ozone into the water which works with laundry chemicals to provide a more efficient wash reducing energy and water through shorter cycles and requiring less detergent . Enables a more efficient laundry process using cold water, and also improves the effectiveness of the spin cycle. A pilot ozone laundry study in Crowne Plaza Coogee Beach, Australia showed impressive savings in water use of 21%; gas 70%; electricity 55% and labour savings 17%.

How does ozone work? : 

How does ozone work? Ozone is a form of oxygen created when an electrical charge is passed through the air. It is one of the most powerfully known oxidizing agent In a laundry application the ozone is injected into the water . The ozone works in conjunction with the laundry chemicals to provide a more efficient wash cycle using less energy and fewer chemicals

Food and Beverage Water : 

Food and Beverage Water Serve iced water only on request ?? Don’t leave taps running Use glass washer only when full Notify maintenance immediately of any leaks Use flow restrictor valves on faucets Use phosphate free dishwashing detergent

Rooms Division Guest Rooms : 

Rooms Division Guest Rooms Review cleaning practices of room attendants to ensure that the number of toilet flushes and how long water is used in the shower and basin is minimised during cleaning Reducing flush volumes of existing cisterns Install flow restrictors on taps Install low flow showerheads Have housekeeping notify maintenance immediately of any leaks Ask guest if they want towels and linen relaundered

Engineering and Maintenance : 

Engineering and Maintenance Check regularly for leaks Plan preventative maintenance Install sensors low-flow and other water saving fittings Install sub-meters to measure specific areas of usage

Human Resources - Water : 

Human Resources - Water Training is the biggest factor Train all staff in the properties' environmental policy. Include environmental practises in job description

Water saving Technologies : 

Water saving Technologies Taps/ Showerheads Flow Restrictors on Taps Faucet aerators Self closing push taps Low flow showerheads Vacuum flow valves Urinals Passive infra red Waterless Toilets Low flush Cistern volume adjusting devices composting toilets


COMPOSTING TOILETS Kills pathogens because of high temperatures achieved in decomposition Do not require any water for flushing Provides a clean ( non smelling fertiliser) Suited to areas where water is very scarce Guest expectations?

Think about it! : 

Think about it! Hot water is usually supplied to guest rooms at 600C, the guest usually uses cold water to cool it to 430C. The energy used to raise the water from 430C to 600C has been wasted. A temperature of between 450C and 490C is usually acceptable.

Success : 

Success London Hilton By the simple process of putting a brick into the cistern of each bathroom the hotel saves 1.34 litres of water per flush Ramada International In HK, salt water used for toilets, and sewage and laundry water recycled for irrigation

Energy is….. : 

Energy is….. The ability to do work Can neither be created nor destroyed Can be changed from one form to another

Energy : 

Energy Energy is created a number of ways to provide power to all forms of developed technology. The creation of energy can be separated into two categories of resources used, which are: Non renewable Renewable

Non Renewable : 

Non Renewable Unsustainable and finite resources used for energy production involve the extraction of a particular resource from the Earth and at present are the major sources of energy used in society. These resources have formed within or on the Earth over many hundreds of millions of years, and the waste generated from using these resources to create energy is extremely detrimental to the environment. These finite resources include: Oil Uranium Gas Coal Wood

Renewable Resources : 

Renewable Resources Wind Power - uses the energy in wind to turn blades on wind turbines to produce electricity. Solar Power - involves using solar cells (Photovoltaic cells) to convert the sun’s rays into electricity. Solar energy is regarded as being one of the most infinite forms of energy. Hydroelectricity - uses flowing water to turn turbines which generate electricity. Renewable hydro generation is electricity generation obtained from running water without damaging the environment in the process. Biomass Generation is electricity generated from using organic sources – such as plant material or methane gas from rubbish tips

Energy -What are the issues ? : 

Energy -What are the issues ? There are overwhelming reasons why we need to reduce our overall energy management and our dependence on energy derived from fossil fuels Scientists agree almost universally that climate changes are being caused by human intervention and development largely through emission of greenhouse gases GHG’s are released by the burning of fossil fuels Issues with fossil fuels- Atmospheric pollution, global warming, ozone depletion and acid rain Escalating cost security of supply

Energy use and Efficiency : 

Energy use and Efficiency If governments around the world continue with their existing policies the worlds energy needs will be over 50% higher in 2030 than today China and India would account for 45% of the increase in global primary energy demand

Energy use and Efficiency : 

Energy use and Efficiency Not only do Hospitality organisations contribute to problem but are highly vulnerable to the effects of climate change Significant changes in climate at tourist destinations can compromise the health safety and comfort of guests .

Energy use and Efficiency : 

Energy use and Efficiency The principles of energy management are to reduce the quantity and cost of energy used by the hotel subject to the constraint that at no stage should there be a perceived loss of comfort level supplied to the guests If there is a change in guest comfort then this needs to be done in consultation with the guest

Where is the energy used in a hotel ? : 

Where is the energy used in a hotel ? Heating ventilation and air conditioning are the greatest single consumer of energy in the hotel representing somewhere between 25- 50% of the total energy cost Guests rooms consume a major proportion of the Hotel’s energy typically 30% of the total for a hotel . Kitchens are traditionally among the least efficient operations in hotels. Large mounts of electricity gas and water are often wasted .

Typical Energy use by a Hotel : 

Typical Energy use by a Hotel

General Energy Saving : 

General Energy Saving Guest rooms consume a major proportion of hotel energy During periods of low occupancy group rooms in which you put guests relative to mechanical and electrical systems and shut off unoccupied areas . Occupancy linked controls Key card systems to control power and AC Ensure that all equipment is operating at maximum efficiency through regular maintenance Kitchens and laundries offer excellent opportunities for achieving energy efficiency through turning on equipment as needed

General Energy saving : 

General Energy saving Fit energy saving light bulbs in all areas and decrease lighting levels in all areas Train staff in specific measures e.g. Housekeeping to clean vacant rooms first to turn off TV, and other equipment Where appropriate invest in heat recovery systems. Invest in alternative energy sources such as solar energy

Environmental impacts Energy : 

Environmental impacts Energy Rooms Division(Front Office & Housekeeping) Food and Beverage Food production/ Kitchen Banqueting Clubs Gaming Sales and marketing Human resources Financial control/ accounts Security Maintenance

Departmental Environmental Impacts : 

Departmental Environmental Impacts The Kitchen and the Laundry are two areas which often waste the most energy and produce the most pollution and can create the greatest savings to both the environment and the Hotel budget

Food Production / KitchenEnergy : 

Food Production / KitchenEnergy 12-15 % of a Hotel’s total energy use 60% of energy used is not used to cook

Food production / KitchenEnergy : 

Food production / KitchenEnergy Break the habit of turning everything on first thing every morning Leave equipment off until its needed and turn it off or down when not needed Clean and service all equipment regularly Cook the largest volume practical Cover pots and pans to reduce cooking time and energy

Food production / KitchenEnergy : 

Food production / KitchenEnergy Load ovens to capacity , Load and unload ovens quickly Don’t turn on dishwasher until its fully loaded Coordinate deliveries to eliminate unnecessary opening of freezers and refrigeration units Don’t place hot food in a cool room Keep all door seal in a good condition

House keeping – Laundry Energy : 

House keeping – Laundry Energy Operate machines with full loads Schedule dryers to operate continuously so as not to waste residual heat built up. Check seals and gaskets for proper closing Use cold water instead of hot wherever possible Have all equipment cleaned and regularly serviced

Food and Beverage Energy : 

Food and Beverage Energy HVAC maintained and controlled Have all equipment cleaned and regularly serviced Only use glass washer when fully loaded

Rooms Division - Guest rooms Energy : 

Rooms Division - Guest rooms Energy Blocking off and grouping rooms Light controlling key cards Environmental information in guest packs Compact fluorescent or LED Lamps Check room temperatures Watch for malfunctioning fans, aircon, heating etc Train housekeeping to use cold water instead of hot wherever possible

Sales and Marketing Energy : 

Sales and Marketing Energy Control of lighting in office areas Low energy computers Switch off and save policy

Engineering and Maintenance Energy : 

Engineering and Maintenance Energy All HVAC fully maintained with controls correctly set Low energy lighting wherever appropriate Sensors in all low non-public traffic areas

Slide 92: 

HAVE YOU SWITCHED OFF YOUR COMPUTER SCREEN AND PRINTER? Your Screen will produce 22kg of unwanted Carbon Dioxide per year. Your printer will produce 72kg of unwanted Carbon Dioxide per year.

Slide 93: 

Incandescent create light by heating a filament inside the bulb. The heat makes the filament glow white hot, producing visible light 90% of energy use is for heating Compact fluorescent use a gas (usually argon), mercury particles and phosphor to create light. The gas is excited by electricity, combining with mercury particles to produce invisible ultraviolet light. Fluorescents don't use heat to create light LED stands for Light Emitting Diode LED bulbs and tubes use diodes instead of gas or heated filaments to produce light making them the most energy efficient of all the lighting systems


LIGHTING MANAGEMENT Lighting typically accounts for 15-20% of the hotels electricity consumption and because it also emits heat adds to air conditioning . Split lighting circuits into zones Install switches, timers , dimmers, and motion detectors Make the most of daylight

Alternative Forms of Energy GAS : 

Alternative Forms of Energy GAS Clean Produces about a fifth of the quantity of carbon dioxide emissions Uses

Alternative Forms of Energy : 

Alternative Forms of Energy Solar energy (photovoltaic) Wind generators Hydro-electric systems Cogeneration Biofuels


SOLAR ENERGY Solar cells convert sunlight into electricity Must be positioned to capture maximum sunlight


ADVANTAGES OF SOLAR Simple to operate Low operating and maintenance costs Reliable operation Non-polluting - no noise or emissions are produced Generate electricity at the point of use so there is no transport of fuels, and less electricity is lost due to transmission.


LIMITATIONS OF SOLAR Require a large surface area which may not be available in built-up areas Cost can be a barrier A back-up diesel generator may be necessary for reliability

Crowne Plaza Alice Springs : 

Crowne Plaza Alice Springs The largest building mounted solar photovoltaic (PV) system in the Southern Hemisphere . $3.3 million installation will reduce the hotel’s energy consumption by 40-80 percent dependant on the time of year, with the energy efficiency program further reducing consumption by 18 percent.

Crowne Plaza Alice Springs : 

Crowne Plaza Alice Springs Generate more than 530,000 kilowatts hours per year; enough to power 60 family homes and will provide between 50 and 90% of the hotel’s power. The project is a joint initiative between the hotel and the Australian Government’s Solar Cities Programme following a comprehensive environmental audit undertaken by the hotel in 2007. Apart from reducing the hotel’s carbon dioxide emissions by 420 metric tonnes per year the project will reduce the city’s fossil fuel reliance


MICRO-HYDROELECTRIC POWER Uses falling water to drive a turbine and generate electricity. Advantages Limitations


COGENERATION Process of combined heat and power generation. The means by which the heat produced during the generation of electricity is put to good use rather than wasted. Advantages Limitations


WIND GENERATORS A wind turbine is designed to move quickly through the air in order to gain the high speeds necessary to generate electricity. It is essential to have average wind speeds of 20 km/h or more for wind turbines to be effective. Advantages Limitations


BIOFUELS Derived from the digestion, gasification, and combustion of various organic substances found in plant and animal wastes. Biofuels from animals Chicken litter. Domestic waste.

Alternative forms of Energy : 

Alternative forms of Energy Biofuels from plants Plants have the potential to be a source of energy in two ways: agricultural wastes can be used as fuel plants can be grown and harvested as energy crops. Oil crops. Wood. Advantages Disadvantages


CASE STUDY - COURAN COVE Australia’s largest eco-tourism resort Excess heat from generators used to heat swimming pools Energy efficient appliances used Solar power used in eco cabins Centralised energy management system used Guests can monitor their energy usage on their own TV No dishwashers or washing machines available in guest accom.

Slide 109: 

Waste Issues : 

Waste Issues Inefficient resource use - the land filling of materials that still have value, perhaps in a different form The increasing shortage of land where waste can be buried The large distances over which waste is transported

Waste Issues : 

Waste Issues The quantity of waste produced in modern developed countries is staggering Each year every Australian contributes about one tonne of waste to landfill ( Environment Australia 2003) Landfill has been the most common method of dealing with solid waste in Australia

Waste Issues : 

Waste Issues Health implications of hazardous waste Polluting effects of landfill sites - gas (including methane) emissions and liquid runoff The economic folly of unnecessary and excess packaging Excess consumption driven by the forces of lifestyle marketing and designed obsolescence

Waste management : 

Waste management It is now recognised that waste management is not simply a matter of disposing of unwanted and sometimes hazardous output. Waste minimization (making sure the minimum amount of resources are wasted) must be given the highest priority because not only does it conserve resources it also has the potential to save money


SOLID WASTE A by-product of all hotels A hotel creates approx 1kg of waste per guest night

Slide 116: 

Waste Management Hierarchy

Waste Management : 

Waste Management Refuse Reduce Re-use Recycle Treat Dispose of safely


REFUSING Adopt a waste-avoidance perspective for purchasing decisions Purchase reusable, recyclable less toxic biodegradable products Pre- cycle” Give preference to responsible products with less packaging Avoid disposable products Items sold as disposable can be thrown away but they don’t disappear

Responsible purchasing : 

Responsible purchasing Life cycle analysis allows you to build up a detailed picture of the environmental impact of the products by asking questions relating to each stage of the products life cycle from ‘cradle” to “grave” Example of Life Cycle analysis checklist in your pack

Life Cycle Analysis Cradle to Grave : 

Life Cycle Analysis Cradle to Grave


REDUCING Reduced consumption of the raw materials that generate waste Results in: purchasing savings reductions in waste-removal costs


WASTE REDUCTION Buy food and materials in bulk Avoid over-packaged items Provide dispensers for shampoo, coffee, sugar etc. rather than packaged single serves Install water-efficient appliances Implement appropriate maintenance programs that prolong the life of equipment


WASTE REDUCTION Develop catering practices that minimise food wastage through portion control and appropriate food storage, Use composting toilets to reduce waste-water volumes Reduce building waste at the source by accurately specifying materials and avoiding packaged items.


RE-USING The next step is to re-use or find another use for a product once it has served its useful life Minimises resource consumption and waste by increasing the number of times a product is used before disposal Offers considerable savings


RE-USE OPTIONS Using refillable dispensers rather than individually bottled soaps, shampoos and conditioners Asking employees to re-use coffee mugs instead of using disposable cups Using both sides of a piece of writing paper Re-using torn or soiled sheets and towels as drop-cloths or rags


RE-USE OPTIONS Donating products and materials to charitable organisations Encouraging guests to re-use towels, sheets, and so on, so that linen does not need to be laundered daily Re-using building materials in new applications


RECYCLING Involves recovering materials that would otherwise have been thrown away and reprocessing them into useful products However, there must be a market for these goods otherwise the effort is not viable

Suitable to Recycle : 

Suitable to Recycle Glass Paper Steel cans (e.g.: food, coffee, oil, paint and aerosol) Bottle tops and jam jar lids Aluminium soft drink and beer cans Aluminium cooking foil Milk and juice cartons


COMPOSTING Composting is very cost effective because it converts kitchen and garden waste into a substance that can enrich the soil and reduce erosion and water loss


WASTE-MANAGEMENT STRATEGY Start thinking of your waste as a potentially valuable resource, not as a valueless nuisance. Audit your waste Involve your staff Start small Order only re-useable or natural materials

Departmental Environmental impacts Waste : 

Departmental Environmental impacts Waste Rooms Division(Front Office & Housekeeping) Food and Beverage Food production/ Kitchen Banqueting Clubs Gaming Sales and marketing Human resources Financial control/ accounts Security Maintenance

Kitchen- Waste : 

Kitchen- Waste Stop using disposable items Work with suppliers to stop unnecessary packaging Recycle - segregation of glass, tin, plastics and paper Composting – organic waste Donating left over food to charities- Oz Harvest Menu planning and portion control to reduce waste food Use Stock rotation- FIFO Avoid energy and water wastage

House keeping – Laundry Waste : 

House keeping – Laundry Waste Save and reuse clothes hangers Collect and deliver items of laundry to guests in reusable cotton bags rather than plastic ones Recycle bed linen by making it into laundry bags Use detergent in recommended dosage Avoid water and energy waste ( refer back to slides )

Slide 135: 


Food and Beverage- Waste : 

Food and Beverage- Waste Replace paper napkins or table covering with linen Laundering wastes less energy and produces less pollution Work with suppliers to stop unnecessary packaging Stop serving bottled water Avoid using single serve items e.g. butter jam Buffets create a lot of wastage Use FIFO

Front Office- Waste : 

Front Office- Waste Electronic internal information to reduce paper usage Check with guest if they would like newspapers Reuse of paper Recycle toner cartridges



Guest Rooms- Waste : 

Guest Rooms- Waste Use non- toxic cleaners Reuse linen unsuitable for its original purpose Towels and sheets for cleaning cloths Use dispensers instead of sachets Give half used products e.g. shampoo shower gel to a charity Use cleaning materials in the recommended concentrations and dispose of containers properly Use recycle bins

Conference and Meeting- Waste : 

Conference and Meeting- Waste Reuse of non-confidential papers Segregation of paper for recycling

Engineering and Maintenance Waste : 

Engineering and Maintenance Waste Care of used oils, lubricants, paints and solvents

Back of House- Waste : 

Back of House- Waste Recycling schemes for plastic cups, cans, bottles etc

Sales and Marketing- Waste : 

Sales and Marketing- Waste Careful planning of brochure production runs

Human Resources - Waste : 

Human Resources - Waste Control of use of paper, toners, etc. Training is the biggest contribution

Financial Control : 

Financial Control Monitoring, measuring and controlling food waste Monitoring landfill and carrier returns

Example of Software Tools to measure performance : 

Example of Software Tools to measure performance HEAT ( Hospitality Energy analysis tool ) Bottomline3 Green Engage Earthcheck

Tools to measure performance : 

Tools to measure performance HEAT ( Hospitality Energy analysis tool ) This is an online tool that enables properties to see how they compare with industry norms in terms of Energy consumption Energy Costs Energy Management

HEAT Hospitality Energy Analysis Tool : 

HEAT Hospitality Energy Analysis Tool Once you have entered your data, HEAT will calculate your energy use and then provide you with an online report concerning your energy use and advice on how to improve your efficiency Example of report on USB

HEAT Hospitality Energy Analysis Tool : 

HEAT Hospitality Energy Analysis Tool It will also give you specific advice on Controlling energy better Using Energy More Efficiently Reducing avoidable waste while adding to customer comfort

Bottom line 3 : 

Bottom line 3 Software tool was developed  via  Sydney University. calculates the eco-foot print of any company based on 2 input types: 1) Basic finical summaries of a company, 2) Basic percentage utilization against industry sectors of a companies income and expenditures. Example, how much of annual budget spent on food or how much income  draws on food sector etc.  It also has a default estimate feature to do the guess work for a company based on typical percentages if unknown.

Green Engage : 

Green Engage Software used by IHG Starts with hotels inputting their on site data. The system automatically generates reports and compares similar hotels across the world. Green Engage includes online lists for both new and current hotels showing the specific actions they need to take to reduce their energy, water and waste. Every aspect of the hotel lifecycle is covered from picking a responsible destination, selecting the correct lighting for the hotel through to selecting responsible cleaning materials and providing staff training on sustainability. The return on investment, carbon reduction and potential impact on our customers is calculated for each action item suggested.

Legislation and Regulation : 

Legislation and Regulation ACT an act of Parliament that makes laws . When people talk about ‘the legislation’, they mean a law or a body of laws. REGULATIONS are the way that the legislation is applied They are generally very specific in nature They are the rules that deal with certain issues in greater detail than are contained in the act, CODES of PRACTISE provide practical guidance and advice on how to achieve the standard required by the Act and regulation. Codes of practice are developed through consultation with representatives from industry, workers and employers, special interest groups and government agencies. A code of practice is not law, but it should be followed unless there is an alternative course of action that achieves the same or better standards. COMPLIANCE Meeting with the requirements of the legalisation , regulation and codes of practise

Legalisation : 

Legalisation Protection of the Environment Operations Act ( POEO) 1997 (NSW) and amendments Main NSW environmental Legislation covering water land air and noise pollution and waste management

Aims of the POEO Act : 

Aims of the POEO Act To protect, restore and enhance the quality of the environment in New South Wales, having regard to the need to maintain ecologically sustainable development To provide increased opportunities for public involvement and participation in environment protection, To ensure that the community has access to relevant and meaningful information about pollution, Too reduce risks to human health and prevent the degradation of the environment by the use of mechanisms that promote the following: pollution prevention and cleaner production the reduction to harmless levels of the discharge of substances likely to cause harm to the environment the elimination of harmful wastes the reduction in the use of materials and the re-use, recovery or recycling of materials the making of progressive environmental improvements, including the reduction of pollution at source the monitoring and reporting of environmental quality on a regular basis,

Code of practise ( Work cover NSW )Control of workplace hazardous substances : 

Code of practise ( Work cover NSW )Control of workplace hazardous substances Designed to deal with the safe use of hazardous substances in the workplace so as to minimise the risk of disease and injury due to the exposure of hazardous substances in the workplace

Code of practise (Work Cover NSW) Control of workplace hazardous substances : 

Code of practise (Work Cover NSW) Control of workplace hazardous substances This code of practice provides guidance on hazard identification, risk assessment and control as required by the Occupational Health and Safety Regulation 2001, in relation to those substances classified as hazardous to health

Code of practise ( Work cover NSW )Control of workplace hazardous substances : 

Code of practise ( Work cover NSW )Control of workplace hazardous substances It assists employers and self-employed persons meet their obligations to provide adequate health and safety information to users of hazardous substances.

Reporting : 

Reporting Some workplaces have committees that deal with environmental issues. Find out the officer who deals with environmental hazards and issues. Make sure you know what to do and who to talk to in the event of an environmental hazards or incident.

Useful Website : 

Useful Website Innovation Hotel

Useful Website : 

Useful Website

Useful websites : 

Useful websites

Slide 165: 

SITXENV001A Participate in environmentally sustainable work practises

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