Week1-IntroToMgmt-ver4

Mgt 250 - Managerial and Organizational Concepts : 

Mgt 250 - Managerial and Organizational Concepts Week 1 – Introduction to Management

What is Management? : 

What is Management? “the art of getting things done through people” pursuit of organizational goals efficiently and effectively By integrating the work of people Through planning, organizing, leading, and controlling the organization’s resources (including people)

Do you have what it takes? : 

Do you have what it takes? Technical skills Interpersonal skills Conceptual skills Important roles – interpersonal, informational, decisional (p19-22)

Why study management? : 

Why study management? How to deal with organizations from the outside How to relate to your supervisors How to interact with co-workers How to manage yourself in the workplace (and outside of it)

Efficiency vs. effectiveness : 

Efficiency vs. effectiveness What’s the difference? Efficiency – the means – how to use resources wisely and cost-effectively to produce and sell what you are trying to make or sell – doing things right Effectiveness – the ends – achieving results – making the right decisions and carrying them out so they achieve the org’s goals – doing the right thing Which should organizations be?

Why study the history of management thinking? : 

Why study the history of management thinking? History has a way of repeating itself We can learn from our prior mistakes Many companies still use historical approaches to management, so “history” is not necessarily only in the past

Foundations of Management Thinking : 

Foundations of Management Thinking Classical and Scientific School There is one best way to perform each job Scientific selection of employees Financial incentives for work – piece-rate work Division of work between manager and workers

Scientific – Administrative School : 

Scientific – Administrative School Managers can either impose controls on employees or foster employee self-control by providing training, leadership, etc. Manage the total organization

Behavior Management : 

Behavior Management Hawthorne Studies You can’t program human behavior at work People have needs and desires at work that must be attended to Managers and workers should work together in harmony

Slide 10: 

Dislike work –will avoid it Must be coerced, controlled, directed, or threatened with punishment Prefer direction, avoid responsibility, little ambition, want security Do not dislike work Self direction and self control Seek responsibility Imagination, creativity widely distributed Intellectual potential only partially utilized Douglas McGregor - Theory X & Y

Management Science : 

Management Science The search for optimum solutions to problems through the use of quantitative analysis (math) Operations Research/Management – managing the production and delivery of an org’s products and services more effectively Wal-mart, FedEx, McDonald’s

Systems Theory : 

Systems Theory Organizations are open systems (interact with external environment) that must operate interdependently with all of the parts of the system Systems need fresh inputs (entropy) The whole is greater than the parts (synergy) Changes in one part of system affect other parts of the system – they MUST be in sync

Which one is best? : 

Which one is best?

Take-aways for today : 

Take-aways for today Management involves people, technology, organizations, institutions There is no one best way to manage, so learning multiple techniques and trying different approaches may be helpful (experiment and practice) Having a solid foundation in the normative management practices (how it should work) and approaches is important. Ongoing dialogue about management of people (including ourselves) and organizations and “grey area” this involves is the focus of this course