Operation Managment Project Mobilink

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PERFORMANCE AUDIT OF MOBILINK OPERATION PRESENTERS Dr.Muhammad Shoaib Muhammad Ishaque Ch.Muhammad Jameel Ahsan Khan Waqas Bajwa

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LAYOUT COMPANY PROFILE SWOT ANALYSIS FIVE FORCES ANALYSIS BALANCED SCORECARD ALARMS HANDLING QUALITY ASSURANCE THROUGH PM & CM SUGGESTIONS & RECOMMENDATIONS

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COMPANY PROFILE Dr.Shoaib

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MISSION STATEMENT : 

MISSION STATEMENT

GOALS & OBJECTIVES : 

GOALS & OBJECTIVES Business Expansion. Better service provision. Retaining the role of a leading telecom company. Attract maximum customers and satisfy them. Excel in meeting customer needs. Seek employee involvement, continuous improvement and enhanced performance.

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30 mn 20 mn 10 mn

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SWOT & FIVE FORCES ANALYSIS M.Ishaque

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BALANCED SCORECARD CH.Jamil

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bn

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ALARMS HANDLING Ahsan Khan

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QUALITY ASSURANCE THROUGH PM & CM Waqas Bajwa

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Preventive Maintenance, Scheduled routine visits to sites to check the status of various equipments & to prevent the major fault occurrence. Corrective Maintenance, Action taken after the fault has occurred.

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PM CHECKLIST

Preventive Maintenance Flowchart : 

Preventive Maintenance Flowchart PM FLOWCHART

Corrective Maintenance Flowchart : 

Corrective Maintenance Flowchart CM FLOWCHART

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Should come out of Market Leader Nostalgia, & be proactive to retain market share. Should improve the interdepartmental co ordination. Security department should be more efficient. Energization department should be more responsive. Should improve the processes & eliminate wastes. There should be more focus on PM quality improvement. Should make business processes more transparent. Should not compromise the service quality in the name of cost cutting measures. Site deployment should be based on careful forecasting, & outdoor site deployment should be adopted. Should reduce no of suppliers, and develop long term relation with them. SUGGESTIONS & RECOMMENDATIONS

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THANK YOU