Slide 1:Information Management


“Any colour, as long as it’s black” - 1908 :“Any colour, as long as it’s black” - 1908 Before the information age, management of information was not a problem to companies. Less product choice, less communication, slow pace of change meant that companies could cope with a few paper files


But times have changed – fuelling a massive increase in information creation and sharing :But times have changed – fuelling a massive increase in information creation and sharing Customers have increased expectations Increased regulation Globalisation and diversity The internet More collaborative working More applications and better IT Uncontrolled publication and usage of email More workers are knowledge workers


This has led to: :This has led to: Information was doubling every 3 years – in 2003 now increasing 10 fold every 5 years! Knowledge workers increasing – 37 per cent of all jobs to 43 per cent in last twenty years It means a big, big, ever growing problem for companies


And still, information grows even faster – it’s not a problem that will go away :And still, information grows even faster – it’s not a problem that will go away


Most companies just put information in unsophisticated silos :Most companies just put information in unsophisticated silos


It may help to stop information being lost, but it makes it hard to find, impossible to manage, and it does not help drive business processes :It may help to stop information being lost, but it makes it hard to find, impossible to manage, and it does not help drive business processes


When they feel pain – they buy bigger buckets :When they feel pain – they buy bigger buckets Until the bucket overflows again


Or they buy more buckets :Or they buy more buckets Multiple applications make it ever harder for an employee to find information


Example : Dealing with a customer query requires a wide range of information :Example : Dealing with a customer query requires a wide range of information


But storage is not the answer – it’s better management and better filtering that mattersINFORMATION IS A KEY BUSINESS ASSET :But storage is not the answer – it’s better management and better filtering that mattersINFORMATION IS A KEY BUSINESS ASSET


Gartner Research :Gartner Research “Information Workers spend up to 30% of their working day looking for information they need” Source: Gartner


Problems with Information Mis-management :Problems with Information Mis-management Inefficiencies and slow response Mistakes Poor customer service Risk of data loss, H&S issues, legal action Ineffective sales Teams not working as teams Management have no picture of their business Decisions based on incomplete information


But where do companies go to for help?A company that sells bigger buckets?A company that sells another bucket? :But where do companies go to for help?A company that sells bigger buckets?A company that sells another bucket? Or A company that listens to you and understands how information drives business?


Companies who manage information well have a serious competitive advantage over those who don’t :Companies who manage information well have a serious competitive advantage over those who don’t


What Should Companies Do? :What Should Companies Do? Long term planning Immediate small steps Better use of what you have Implement an information platform Requires an holistic view of the company and its business processes and expert guidance to maximise benefits


NetMonkeys assist our customers to use technology to better manage information. :NetMonkeys assist our customers to use technology to better manage information.


An ideal future – one version of the truth :An ideal future – one version of the truth


Slide 19:Technology Foundations Added Business Advantage and Adaptability NetMonkeys’ Service Offerings


NetMonkeys educate their customers in information management and find suitable solutions. :NetMonkeys educate their customers in information management and find suitable solutions. Talk to us. We don’t sell buckets.