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Premium member Presentation Transcript Manpower Training Program : Manpower Training Program Nguyen Trong Quy Global Management Laboratory Vietnam Requirements : 2 Requirements We understand that the following training courses are being requested to Global Management Laboratory Vietnam (GMLVN) Training Program Target Participants #of Participants Days Corporate Culture Managers, Engineers 50 3 Leadership Managers 5 3 Individual Performance Appraisal Personnel, Supervisors, Personnel Staff 4 3 Basic Working Skill and Communication All the staff 40 5 Project Management/ Production Management Project Managers, Engineers 15 14 Project Monitoring and Evaluation Managers 4 3 Project Accounting Managers, Accountants 10 5 Slide 3: 3 Global Management Laboratry Vietnam Institute Name: Global Management Laboratry Vietnam * Joint Venture between General Import and Export Company (GELEXIMCO) and Global Management Laboratory (GML) Office Address: No 1801, 18th floor 34T Building, Hoang Dao Thuy Street, Hanoi, Vietnam Contacts: Tel: + 844. 221 0159 Fax: + 844. 221 0160 Email: info@gmlvn.com Websie: http://www.gmlvn.com Toshio Mitsutomi Vice Chairman Kenji Hachiya General Director Best Management Technology originated in Japan Developing Human Resource, Improving Management System, Achieving Higher Results Collaboration of Japanese Experts and Vietnamese Professionals Pham Van Hai Manager Nguyen Trong Quy Manager Fumitomi Suda Advisor Hideaki Iijima HCMC representative Slide 4: 4 Lecturer Introduction Collaboration of Japanese and Vietnamese professionals ensures high quality and effective training program delivery. Kenji Hachiya Pham Van Hai Kenji Hachiya has more than 20 years experience in business consulting including working record of globally known consulting firm, Accenture His experience covers various industries such as Insurance, Railway, Trading, Entertainment, Manufacturing, Information Technology, and his expertise expands from Financial Performance Management, Supply Chain Management to Business Process Reengineering He is one of the board member at Project Management Association of Japan (PMAJ) He was pert time lecturer at Sophia University, Tokyo in 2006 and 2007. He is a certified public accountant in Japan Hai has more than 15 years experience in manufacturing including 7 years in HONDA Hai has expertise in KAIZEN, TQM and other management technologies and has lots of experience in conducting training courses Hideaki Iijima Hideaki Iijima had spent more than 30 years at Kao which is one of the most admirable company in Japan He also had played vice president and factory manager responsibility at Kao Vietnam for 5years His expertise covers factory design and construction, production management, quality management and human resource development He is certified as energy manager, pollution control manager, noise pollution control manager, the first grade boiler operator and class A hazardous materials officers Nguyen Trong Quy Quy had spent 8 years at Hong Kong, British and Japanese manufacturing company, where he obtained extensive knowledge on Human Resource Management As a master of HRM production he had been responsible for spreading HRM ideas Content of Proposal : 5 Content of Proposal Corporate Culture Leadership Individual Performance Appraisal Basic Working Skills and Communication Project Management and Production Management Project Monitoring and Evaluation Project Accounting Quotation Training Programs : 6 Training Programs Corporate Culture Corporate Culture, Course Overview : 7 Corporate Culture, Course Overview Objective Identify own corporate culture and define actions to be taken to strengthen corporate culture Location Company training room Note Number of participants would better be less than 30 and similar level of people to have intensive discussion in the class CourseDescription Course Outline Theories /Tools Company needs to quickly react to market change and make choice. Corporate philosophy and corporate culture will work as compass to decide direction. Also, corporate philosophy and culture will help uniting people and deriving team efforts. In our corporate culture course, we will discuss importance of corporate culture and help participants in rediscovering Petrovietnam’s corporate culture and defining required changes in their habitats Corporate Culture Corporate Philosophy Visionary Company Day 1 Day 2 Day 3 What is corporate culture Value of corporate culture Corporate philosophy generates corporate culture Visionary Company Understand company’s philosophy Sharing Corporate philosophy Manager’s role and responsibility Demonstrate philosophy What is company culture Follow and against winds for developing corporate culture Review Petrovietnam habitat Develop presentation Conduct Presentation and review Develop action plan Maslow 2way communication Shared leadership Corporate Culture, Course Topics (1/3) : 8 Corporate Culture, Course Topics (1/3) Course Topics Description Points What is corporate culture ? Using the case of Honda, participants will discuss the nature of corporate culture Corporate culture is shared value among people in the company Value of corporate culture Participants will review some company cases to which corporate culture affects, and discuss good and bad corporate culture Corporate culture defines company’s characteristics Corporate philosophy generates corporate culture Explain and show some examples of corporate philosophy, and participants will discuss requirements for corporate philosophy Corporate philosophy is the compass for the company to make decisions and take actions Visionary company Explain the idea of Visionary company and how the visionary company are told as surviving for many years Company needs to change according to the market change, corporate philosophy will show the way Understand company’s philosophy Review company’s philosophy and rediscover the massages philosophy delivers to all the people Each people can talk about corporate philosophy by their own words Day1 Corporate Culture, Course Topics (2/3) : 9 Corporate Culture, Course Topics (2/3) Course Topics Description Points Sharing corporate philosophy Explain the methods to share corporate philosophy, and participants will discuss the missing pieces of activity Sharing corporate is continuous, day to day and spontaneous activity Manager’s role and responsibility Explain each level of people’s roll and responsibility in enhancing corporate philosophy Each one of the people has responsibility in enhancing corporate culture Demonstrate Philosophy Exhibit some cases of philosophy demonstration in day to day work, and identify good and bad cases Shared behavior such as 2way communication will strengthen culture What is company culture Discuss and define shared corporate culture in company Define good and bad culture Follow and against winds for developing corporate culture Discuss and identify the good habit which encourage corporate culture and bad habit which suppress culture Review participants’ own habitat comparing to the result of the discussion Day2 Corporate Culture, Course Topics (3/3) : 10 Corporate Culture, Course Topics (3/3) Course Topics Description Points Review Petrovietnam habitat Review and discuss Petrovietnam’s current habitat from philosophy sharing activities , individual’s habit and shared activities point of view Generating corporate culture is organization wide activity Develop Presentation Develop presentation on company’s corporate culture, points to be strengthened and points to be improved Conduct Presentation and Review Present each team’s idea and discuss actions to be taken Defined actions should be followed Develop action plan Develop each individual’s action plan toward enhancing corporate culture Defined actions should be followed Day3 Training Programs : 11 Training Programs Leadership Leadership : 12 Leadership Objective Petro Vietnam managers will get things done by influencing, motivating others to accomplish common goal Location Company training room Note Eligible participant to this course can be supervisor, manager or director CourseDescription Course Outline Theories /Tools Through the course for managers will improve communication skill for better working environment and relationship, presentation skill for better expressing ideas, knowledge, etc., training and coaching skill for subordinates to have multi-working skill and knowledge, leadership skill for inspiring, influencing, motivating subordinates to achieve common goal Human skill 12Cs DST-PDCA Maslow, Instristrisic, Extrinsic Day 1 Day 2 Day 3 What is leader? What is manager? Leaders as Team builders Leaders as Visionary Leaders regard subordinates as customers Leaders as motivators What is communication? Listening Skill Communication Barrier Preparation of Presentation Performing presentation What is Job Instruction? Prepare to train Follow up 5W2H 2way communication KISS, POPTA Presentation Performance / Try-out Solo-ism Participant hasn’t learnt, Trainer hasn’t taught Leadership (1/3) : 13 Leadership (1/3) Course Topics Description Points What is leader? What is Manager There are some similarity and some difference between leader and manager for managers to identify Definition of leader Leaders as Team Builders Building a group people who work together collaboratively contributing their knowledge, experience, skills and good attitude to achieve common goal Without single follower or member, there is no leader Leaders as Visionary Leaders always think from goal which will be broken down to followers or members to translate the goal/objectives in to actions and tasks Short term, mid-term and long term vision Leaders regard subordinates as customers All the benefit come from customers. All company’s members think and act from customers’ point of view. Internal and External Customers Leaders as motivators Beside knowledge, skill, experience, ability, people need a good reason to do their tasks. Those are attitude, behavior and desire People are not motivated until they say or think “I want to do it” Day1 Leadership (2/3) : 14 Leadership (2/3) Course Topics Description Points What is communication? Communication mechanism and the importance of communication Definition of communication Listening skill Listening technique require more effort than others in communication Active listening and passive listening Communication Barrier There are some barriers in communications people need to identify and prevent them Where causes misunderstand and do not understand Preparation of Presentation Presentation is just a tool to express your knowledge, ideas, message, etc., therefore, managers need to prepare and construct ideas, message, etc before presenting Things that you expect audiences to take actions from your slices Performing Presentation Ways that presenter actively transmit the content of lecture to participants Actions participants should take after the presentation Day 2 Leadership (3/3) : 15 Leadership (3/3) Course Topics Description Points What’s Job Instruction? Managers will know the history of Job Instruction Introduction Prepare to train Put the learner at ease Find down what he/she know about the job Get him/her interested Subordinate is ready to learn Presentation Tell, show illustrate and question Instruct slowly, completely, clearly and patiently Subordinates understand what to do and how to do Performance / Try out Test the learner by do it again Ask questions with 5W2H Observe performance, correct mistakes and repeat instruct if necessary Continue until you know he/she know Subordinate proves that he/she know what to do and how to do Follow up Put him on his own Check frequently he/she follows instructions Close follow up until he/she is qualify Make sure subordinate won’t miss a single task Day 3 Training Programs : 16 Training Programs IndividualPerformance Appraisal Performance Appraisal : 17 Performance Appraisal Objective Company improves and standardizes its performance appraisal system so that working performance of employees is recognized Location Company training room Note The content of this course is valuable for everyone especially, Human Resource Department and Managers CourseDescription Course Outline Theories /Tools Performance Appraisal Course provides a process supporting the use of human resource in Petrol Vietnam. Used effectively, it can have tremendous strategic potential for governing employee behavior and in turn, organization’s direction through its dynamic links to selection, training, career-path planning and reward systems. Fairness Utilize talents Ability development Day 1 Day 2 Day 3 Performance Appraisal Policy Performance Appraisal vs. Job Evaluation Identify & Measuring Employees Performance Type of Performance Information Performance Standard Performance Appraisal Method Terms of defining Standard Who conduct performance appraisal Areas of Appraisal Goal Performance Appraisal Interview Purpose of appraisal Checklist Interview Individual Performance Appraisal (1/3) : 18 Individual Performance Appraisal (1/3) Course Topics Description Points Performance Appraisal Policy Based on the nature of Petrol Vietnam, people will discuss about Performance Appraisal Policy The policy ensure Fairness, Ability Development, Motivation, Utilization of talent Identify & Measuring Employees Performance Performance Management System to identify, encourage, measure, evaluate, improve and reward employees’ performance How an employee does a work: (quantity & quality) Day1 Performance Appraisal vs. Job Evaluation The difference of Performance Appraisal and Job Evaluation Men and Job Type of Performance Information Information source is very important to evaluate performance. Petro Vietnam member will judge the information source Let the fact evaluate Individual Performance Appraisal (2/3) : 19 Individual Performance Appraisal (2/3) Course Topics Description Points Day 2 Performance Standard Clear level performance standard ensure better evaluation and fairness Different positions have different standard Performance Appraisal Method Define the right performance appraisal method to apply. Discussing of new form of performance appraisal Category rating Comparation Behavior/Objective Narrative Terms of defining Standard Discussion about criterions to evaluate performance of each position Set up form of Performance Appraisal Individual Performance Appraisal (3/3) : 20 Individual Performance Appraisal (3/3) Course Topics Description Points Who conduct performance appraisal Supervisor, subordinate, colleague, team member involve in evaluation to ensure accuracy of the evaluation, prevention of grievances Appraisees are happy with the evaluation of their weakness to be stopped and strength to be exploit/improved Day 3 Areas of Appraisal Discussion about purpose of Performance Appraisal Different purposes have different ways of evaluation Performance Appraisal Interview Interview to ensure fairness, potential identification and hidden risk from appraisee’s declaration, openness and hidden information Better decision Training Programs : 21 Training Programs Basic Working Skills and Communication Basic Working Skills & Communication : 22 Objective To achieve the targets (Target of organization or oneself), participants need to understand knowledge of teamwork and basic method of work, communication skills & Kaizen method Location Company training room Note CourseDescription Course Outline Theories /Tools The company or organization is a “TEAM”. To reach the target, each staff has his own role and support each other to view to the common target. After the course, participant can apply working method, to change the way of thinking and improve themselves PDCA Teamwork TQM Two way communication TWI-JI 7 Tool QCDSE 4M SMART Brain storming Day 4 Team Leader Workshop Day 1 Fundamental Course Day 3 Communication Day 2 Fundamental Course Basic Working Skills & Communication Day 5 Kaizen Kaizen method Basic Working Skills & Communication : 23 Course Topics Description Points Teamwork/ Team building Explain the methods to share corporate philosophy, and participants will discuss the missing pieces of activity in Petrovietnam Sharing corporate is continuous, day to day and spontaneous activity Principle and Awareness Explain each level of people’s roll and responsibility in enhancing corporate philosophy Each one of the people has responsibility in enhancing corporate culture Ways of proceeding the work Exhibit some cases of philosophy demonstration in day to day work, and identify good and bad cases in Petrovietnam Shared behavior such as 2way communication will strengthen culture Work innovation Discuss and define shared corporate culture at Petrovietnam Define good and bad culture Work and oneself Discuss and identify the good habit which encourage corporate culture and bad habit which suppress culture Review participants’ own habitat comparing to the result of the discussion Day 1 & Day 2 : Fundamental Course Basic Working Skills & Communication Basic Working Skills & Communication : 24 Course Topics Description Points Essence of language Communication Games Essence of language is imperfect. Communication skills Discuss communication (Talking, Listening, Writing etc..) with team members so that manager will be able to deliver right things in right way 2 way communication which enables mutual understanding has to be established Day 3 : Communication skills Basic Working Skills & Communication Communication Practice Practice in pair and evaluate by third person 2 way communication which enables mutual understanding has to be established Basic Working Skills & Communication : 25 Course Topics Description Points Day 4 : Team leader Workshop Basic Working Skills & Communication Roles & Responsibility Main duty : QCDSE 12 basic daily managing points. Leadership sample The manager can fulfill his daily work in all basic fields of the factory. (Total management) Job instruction Effective method of instructing junior (TWI-JI) Methods for Staff training (OJT/Off- JT…) Practice in pair Help the managers understand clearly: one of their important duty is coaching juniors. Enhance junior’s skills through training forms, professional and most effective instructing skills. Basic Working Skills & Communication : 26 Course Topics Description Points About KAIZEN activity Introduce the concept of KAIZEN and TEAMWORK and the profit of applying it Recognize the need of the applying in the company. Create motivation and stimulate learning spirit. Day 5 : Kaizen method Basic Working Skills & Communication KAIZEN Method Applying 7 Quality control for QCC Current situation analysis : Essentials of Manufacturing (QCDSE) / 3 Real / 4M) Setting the target : SMART Planning : 5W2H Cause analysis & Take countermeasure and solving problem : Y-Gaya, Brain storming Result evaluation & Standardization Establishing Kaizen system in factory QC circle QC tool Problem analysis Standardization & Continues Training Programs : 27 Training Programs Project Management and Production Management Production Management, Course Overview : 28 Production Management, Course Overview Objective Production managers to spontaneously take actions to improve performance and quality, and develop organizational ability Location Company training room Note Participants will bring the idea to practice and report the results during the course CourseDescription Course Outline Theories /Tools Manager’s responsibility in production management is not only maintaining stable production and quality but also improving productivity and quality for the purpose of strengthening competitive advantage. This course covers everything required as production manager ranges from fundamental production principles to performance improvement, quality management and standardization and visualization for daily production management. Day 9 to 10 Continuous improvement Day 1 to 3 Production Fundamentals Day 7 to 8 Problem solving Day 4 to 6 Problem Identification Course overview Teamwork Manufacturing Principles PDCA work style KAIZEN overview Expectation to Employee Team performance Work standard PDCA, CAPDo customer’s point of view QC Story QCDMS/E QC 7tools 4M One sheet best TQM Daily Management Job Instruction Develop & maintain standard Presentation QC Circle activity Human Resource Development Standardization Visualization OJT, Off-JT, OCT Presentation Production Management, Course Topics (1/4) : 29 Production Management, Course Topics (1/4) Course Topics Description Points Day 1to 3 : Production Fundamentals Course Overview Discuss ideal image of production management from Teamwork and Kaizen point of view Management without manager is the ideal management of production Teamwork Discuss value of teamwork, features of strong team and how to encourage teamwork Company consists of team of people work together to achieve shared goal Manufacturing Principles Explain principles and disciplines for quality production common in all the manufacturing industries Common philosophy lies behind better production and product PDCA work style Introduce PDCA work style in which everyone sets target, defines and conduct action plan, check results and take further action Continue operating and leveling up PDCA cycle will make organization stronger KAIZEN overview Explain entire process of KAIZEN activity KAIZEN is not an ad hoc activity but a daily activity Expectation to employee Discuss expectations to employee and to company, and participants will identify the action items to fulfill gap Each individual’s self development efforts will lead to company’s success Production Management, Course Topics (2/4) : 30 Production Management, Course Topics (2/4) Course Topics Description Points Day 4 to 6 : Problem Identification Identify Problem Explain the way to analyze current situation and identify problem using QC tools based on the fact. Go to “Real Place”, see “Real Thing” and define “Realistic” problem Analyze root cause Explain the way to analyze problem and identify root cause using Fish Born Chart and brain storming techniques. Develop the problem analysis result report in a one page format Problem has to be solved by reacting to it’s root cause. Otherwise, similar problem will occur again and again Develop plan for improvement Introduce the idea of Total Quality Management (TQM) by which problem solving will work as a part of entire quality and performance improvement system. Not only solving problem, but also need to think about standardization and visualization for the purpose of continuous improvement Production Management, Course Topics (3/4) : 31 Production Management, Course Topics (3/4) Course Topics Description Points Day 7to 8 : Problem Solving Manager’s Responsibility Discuss manager’s responsibility in daily production management and leadership to enhance performance of team members Manager’s one of the important responsibility is to develop people Communication & Conflict Management Discuss communication (Talking, Listening, Writing etc..) with team members so that manager will be able to deliver right things in right way 2 way communication which enables mutual understanding has to be established Job Instruction Introduce TWI-JI which is the method to teach skills to un-trained staffs Introduce human resource development approach of OJT, Off-JT and OCT Human resource development should be conducted in systematic way Quality Management Discuss basic concept, methods to manage quality and manager’s responsibility of daily quality management Quality is developed by production line, not by quality check section Production Management, Course Topics (4/4) : 32 Production Management, Course Topics (4/4) Course Topics Description Points Day 9 to 10 : Continuous Improvement Develop and maintain standard Explain how to develop standard, how to monitor and manage the discrepancy with standard Standard ensures quality, productivity and level of organizational ability Presentation Discuss important points in developing and presenting report so that the managers will be able to convince audience in effective way Good presentation is the proof of good performance improvement QC circle activity Introduce QC system in which everyone of the employee will propose their own idea and create team to work together for achieving goal by their own initiative Every employee’s spontaneous actions will ensure company’s sustainable growth Define next step Discuss required actions to be taken as next step, and the participants will develop their action plan to be implemented at their own practice Vision without Actions is merely “Day Dream”, Action without Vision is “Nightmare” Project Management, Course Overview : 33 Project Management, Course Overview Objective Managers to understand international standard of project management so that mangers will be able to lead the project in methodological way Location Company training room Note Participants will practice project management using case study CourseDescription Course Outline Theories /Tools Participants will learn internationally standardized project management method from the beginning to the end, and introduce tips and tools which can be applied to the points where project managers are often trapped. Not only by lectures but also by case practice, participants will have practical experience and knowledge on how to do the project management Day 14 Project Closing Day 11 Project Initiation Day 13 Project Execution Day 12 Project Planning Project Charter SMART Balanced Score Card PDW KJ Method WBS PDM Critical Path Control Item Risk management Earned Value PPM Project Presentation Project Evaluation Knowledge Management Lessons Learned Knowledge Management Action Planning Project Management, Course Topics (1/4) : 34 Project Management, Course Topics (1/4) Course Topics Description Points Day 1 : Project Initiation Project Management Overview Explain traditional to modern project management for participants to understand project management is the common business skill for managers Project enables better company performance and better human resource ability Project manager’s responsibility Explain the resources project manager needs to manage. Especially external stakeholders such as top managements has to be carefully managed Project management is almost the same as enterprise management Why project fails Statically only 30% of the project will succeed and there are common cause of failure 80% of Project success relies on project planning Project Life Cycle Introduce phases of project management and major processes which consists each phase Project management is a internationally standardized methodology Project Definition Introduce project charter and the participants will define project based on case practice Goal has to be SMART and followed and maintained all thorough the project Project Management, Course Topics (2/4) : 35 Project Management, Course Topics (2/4) Course Topics Description Points Day 2 : Project Planning Identify Tasks Using the tools of KJ methods and Work Brake Down Structure, explain and practice how to define tasks Tasks has to be defined detailed enough to track status and take corrective actions Plan the resources Identify required resources to accomplish each task and estimate time and cost of each task Logically estimate required resources for the purpose of monitoring and checking Develop Schedule Explain and practice PDM, Critical Path milestone and Gantt Chart so that the participants can develop efficient and effective schedule Consider the buffer and manage buffer Risk Management One of the feature of the project is uncertainty. Risks has to be listed out, carefully monitored, evaluated and taken actions One of the most important task of project manager is to identify risks Project Planning Participants to develop project planning chart and present their ideas in the class Obtaining key stake holder’s commitment is crucial for project success Project Management, Course Topics (3/4) : 36 Project Management, Course Topics (3/4) Course Topics Description Points Day 3 : Project Execution Communication and Leadership As far as the project is conducted by people, communication and leadership have to be carefully taken care. We will discuss about effective and structured communication and leadership Communication is not only to deliver the message but also to share the message Status Monitoring In order for timely and effective status monitoring, explain structured information gathering and analytical status monitoring In God we trust. All others must bring data. Action Planning If there was a discrepancy to the plan, the problem would never be solved unless appropriate actions would be taken. Here we will discuss how to manage issues and risks. Issues and risks should be clearly defined and assigned to specific person with due date and control item Status Reporting According to the issues found, participants to re-new project plan and make status reporting in the class Project charter and project plan are dynamically managed all through the project life cycle Project Management, Course Topics (4/4) : 37 Project Management, Course Topics (4/4) Course Topics Description Points Day 4 : Project Closing Project Presentation Participants to present final result of the project in the class Presentation is one of the important skill required for mangers Project Evaluation Evaluate results and process in team and in the class, and analyze the issues for better project management Evaluation is crucial for continuous improvement Knowledge Management By sharing and utilizing project outputs, project manager can gain benefit from experience and will be able to deliver better results Project outputs are company’s asset Action Planning Participants to define action plan for their own ability development and better project management at practice Vision without Actions is merely “Day Dream”, Action without Vision is “Nightmare” Training Programs : 38 Training Programs Project Monitoring and Evaluation Project Monitoring and Evaluation,Course Overview : 39 Project Monitoring and Evaluation,Course Overview Objective Senior project manager to monitor and evaluate project potential, status and result for the purpose of strategically defining and prioritizing required projects and taking appropriate actions Location Company training room Note Participants will practice project monitoring and evaluation using case study CourseDescription Course Outline Theories /Tools Project activities are becoming common in organization. Then, effective monitoring and evaluation of project are also increasing importance in organization. In this course, advanced project management methods of Earned Value Management, Project Portfolio Management and Project Offices are introduced, discussed and practiced. Program Management Enterprise Project Management Project Lifecycle Exit Criteria, Entry Criteria WBS, PDM Control Item Risk management Critical path, mile stone Day 1 Project Management Overview Day 3 Advanced Monitoring and Evaluation Day 2 Project Monitoring and Evaluation Project Planning Phase Project Execution Phase Project Closing Phase Project management overview Why Project fails Project Life Cycle Project monitoring and evaluation overview Project Initiation Phase Earned Value Management Project portfolio management Project office Lean Project Management Project Monitoring and Evaluation,Course Topics (1/3) : 40 Project Monitoring and Evaluation,Course Topics (1/3) Course Topics Description Points Day 1 : Project Management Overview Project Management Overview Explain traditional to modern project management for participants to understand project management is the common business skill for managers Project enables better company performance and better human resource ability Why project fails Statically only 30% of the project will succeed and there are common cause of failure 80% of Project success relies on project planning Project Life Cycle Introduce phases of project management and major processes which consists each phase Project management is a internationally standardized methodology Project Monitoring and Evaluation overview Explain entire picture of monitoring and evaluating through project life cycle. Discuss when to monitor and how to evaluate the project. Project has to have sign-off mile stone with exit and entry criteria Project Monitoring and Evaluation,Course Topics (2/3) : 41 Project Monitoring and Evaluation,Course Topics (2/3) Course Topics Description Points Day 2 : Project Monitoring and Evaluation Project Initiation Phase Explain project initiation phase and project charter as a final out put of initiation phase, and discuss monitoring and evaluation points in initiation phase Goal has to be SMART Project Planning Phase Explain project planning phase and project plan as a final product of project planning phase, and discuss monitoring and evaluation points in project planning phase Project plan has to ensure project success Project Execution Phase Explain project execution phase and project status report as a product of project execution phase, and discuss monitoring and evaluation points in project execution phase Project plan has to be maintained timely reflecting status, issues and risks Project Closing Phase Explain project closing phase and project report as a final product of project closing phase, and discuss monitoring and evaluation points in project closing phase Lessons learned has to be analyzed, discussed and shared for improving ability Project Monitoring and Evaluation,Course Topics (3/3) : 42 Project Monitoring and Evaluation,Course Topics (3/3) Course Topics Description Points Day 3 : Advanced Monitoring and Evaluation Earned Value Management Earned Value Management is the way to monitor project status in monetary way. Explain and discuss how to create and utilize earned value Analyze project status in logical way based on the fact Project Portfolio Management Project Portfolio Management is the way to prioritize and evaluate multiple projects at a glance. Explain and discuss, how to create and utilize project portfolio Project Portfolio Management is the strategic tool for strategic project management Project Office Project Office is the dedicated organization which supports projects. Explain project office and discuss roles and effectiveness of project office Project office has administrative, consultative and strategic functions Lean Project Management Lean Project Management applies theory of constraints in project management so that project will meet the target for sure Lean project management tries to avoid student syndrome and focus on managing buffer Action Planning Each participants to review their current activities and define actions to be take at the real workplace Vision without Actions is merely “Day Dream”, Action without Vision is “Nightmare” Training Programs : 43 Training Programs Project Accounting Project Accounting, Course Overview : 44 Project Accounting, Course Overview Objective Managers to understand international standard of project management so that mangers will be able to lead the project in methodological way Location Company training room Note Participants will practice project management using case study CourseDescription Course Outline Theories /Tools Participants will learn internationally standardized project management method from the beginning to the end, and introduce tips and tools which can be applied to the points where project managers are often trapped. Not only by lectures but also by case practice, participants will have practical experience and knowledge on how to do the project management KJ Method WBS PDM Critical Path Standard Costing Activity Based Costing Management Reporting Day 4 Project Accounting 2 Day 1 PM Overview Day 3 Project Accounting 1 Day 2 Financial view of PM Direct Cost Variable Cost Fixed Cost Financial Reporting Day 5 Financial Analysis Earned Value Management Project Portfolio Management Project Office Action Planning Project Accounting Management Accounting ABC EVM PPM Project office Project Accounting, Course Topics (1/5) : 45 Project Accounting, Course Topics (1/5) Course Topics Description Points Day 1 : Project Management Overview Project Management Overview Explain traditional to modern project management for participants to understand project management is the common business skill for managers Project enables better company performance and better human resource ability Why project fails Statically only 30% of the project will succeed and there are common cause of failure 80% of Project success relies on project planning Project Life Cycle Introduce phases of project management and major processes which consists each phase Project management is a internationally standardized methodology Project Accountants Responsibility By looking at over view of project management, participants will discuss roles and responsibility of accountants Accountant has administrative role, consultative role and strategic role in project management Project Accounting, Course Topics (2/5) : 46 Project Accounting, Course Topics (2/5) Course Topics Description Points Day 2 : Financial View of Project Management Project Initiation Phase Explain project initiation phase and project charter as a final out put of initiation phase, and discuss what financial information is required Goal has to be SMART Project Planning Phase Explain project planning phase and project plan as a final product of project planning phase, and discuss what financial information is required Project financial plan has to be developed to be logically analyzed in execution phase Project Execution Phase Explain project execution phase and project status report as a product of project execution phase, and discuss what financial information is required Project status should be financially examined in order to ensure the financial success of the project Project Closing Phase Explain project closing phase and project report as a final product of project closing phase, and discuss what financial information is required Lessons learned has to be analyzed, discussed and shared for improving ability Project Accounting, Course Topics (3/5) : 47 Project Accounting, Course Topics (3/5) Course Topics Description Points Day 3 : Project Accounting 1 Management Accounting Basics Explain overview of the management accounting and discuss difference between regulated accounting and management accounting Management accounting is for the company to make decisions Standard Costing Basics Explain standard costing system from general concept to deviation analysis Standard costing system enables speedy reporting and effective analysis Activity Based Costing Basics Explain activity based costing system and discuss difficulties in application Activity based costing is the fundamental tool to be applied for management accounting Management Reporting Basics Explain management reporting system and how standard costing system and activity costing system will work in management reporting system Changing accounting responsibility from book keeper to fortune teller Project Accounting, Course Topics (4/5) : 48 Project Accounting, Course Topics (4/5) Course Topics Description Points Day 4 : Project Accounting 2 Direct Cost Explain project accounting for direct cost and discuss difficulties to applying in real workplace Project number has to be implemented to collect information Variable Cost Explain project accounting for variable cost and discuss difficulties in applying to real workplace Time reporting system will be required to collect human resource efforts made Fixed cost Explain project accounting for fixed cost and discuss difficulties in applying to real workplace Standard costing system will be required to consider fixed cost management in project accounting Financial Reporting Explain project financial reporting system and discuss difficulties in applying to real workplace Information system support will be required to reduce human interruption and ensure data integration Project Accounting, Course Topics (5/5) : 49 Project Accounting, Course Topics (5/5) Course Topics Description Points Day 5 : Project Financial Analysis Earned Value Management Earned Value Management is the way to monitor project status in monetary way. Explain and discuss how to create and utilize earned value Analyze project status in logical way based on the fact Project Portfolio Management Project Portfolio Management is the way to prioritize and evaluate multiple projects at a glance. Explain and discuss, how to create and utilize project portfolio Project Portfolio Management is the strategic tool for strategic project management Project Office Project Office is the dedicated organization which supports projects. Explain project office and discuss roles and effectiveness of project office Project office has administrative, consultative and strategic functions Action Planning Each participants to review their current activities and define actions to be take at the real workplace Vision without Actions is merely “Day Dream”, Action without Vision is “Nightmare” You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
Manpower Training Program londonedu Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 2465 Category: Business & Fin.. License: All Rights Reserved Like it (0) Dislike it (0) Added: December 22, 2008 This Presentation is Public Favorites: 1 Presentation Description Manpower training program under HRMS will provide sub-leaders, leaders, managers with management abilty. it is especially designed for Vietnamese people with Japanese Management Technology. Comments Posting comment... Premium member Presentation Transcript Manpower Training Program : Manpower Training Program Nguyen Trong Quy Global Management Laboratory Vietnam Requirements : 2 Requirements We understand that the following training courses are being requested to Global Management Laboratory Vietnam (GMLVN) Training Program Target Participants #of Participants Days Corporate Culture Managers, Engineers 50 3 Leadership Managers 5 3 Individual Performance Appraisal Personnel, Supervisors, Personnel Staff 4 3 Basic Working Skill and Communication All the staff 40 5 Project Management/ Production Management Project Managers, Engineers 15 14 Project Monitoring and Evaluation Managers 4 3 Project Accounting Managers, Accountants 10 5 Slide 3: 3 Global Management Laboratry Vietnam Institute Name: Global Management Laboratry Vietnam * Joint Venture between General Import and Export Company (GELEXIMCO) and Global Management Laboratory (GML) Office Address: No 1801, 18th floor 34T Building, Hoang Dao Thuy Street, Hanoi, Vietnam Contacts: Tel: + 844. 221 0159 Fax: + 844. 221 0160 Email: info@gmlvn.com Websie: http://www.gmlvn.com Toshio Mitsutomi Vice Chairman Kenji Hachiya General Director Best Management Technology originated in Japan Developing Human Resource, Improving Management System, Achieving Higher Results Collaboration of Japanese Experts and Vietnamese Professionals Pham Van Hai Manager Nguyen Trong Quy Manager Fumitomi Suda Advisor Hideaki Iijima HCMC representative Slide 4: 4 Lecturer Introduction Collaboration of Japanese and Vietnamese professionals ensures high quality and effective training program delivery. Kenji Hachiya Pham Van Hai Kenji Hachiya has more than 20 years experience in business consulting including working record of globally known consulting firm, Accenture His experience covers various industries such as Insurance, Railway, Trading, Entertainment, Manufacturing, Information Technology, and his expertise expands from Financial Performance Management, Supply Chain Management to Business Process Reengineering He is one of the board member at Project Management Association of Japan (PMAJ) He was pert time lecturer at Sophia University, Tokyo in 2006 and 2007. He is a certified public accountant in Japan Hai has more than 15 years experience in manufacturing including 7 years in HONDA Hai has expertise in KAIZEN, TQM and other management technologies and has lots of experience in conducting training courses Hideaki Iijima Hideaki Iijima had spent more than 30 years at Kao which is one of the most admirable company in Japan He also had played vice president and factory manager responsibility at Kao Vietnam for 5years His expertise covers factory design and construction, production management, quality management and human resource development He is certified as energy manager, pollution control manager, noise pollution control manager, the first grade boiler operator and class A hazardous materials officers Nguyen Trong Quy Quy had spent 8 years at Hong Kong, British and Japanese manufacturing company, where he obtained extensive knowledge on Human Resource Management As a master of HRM production he had been responsible for spreading HRM ideas Content of Proposal : 5 Content of Proposal Corporate Culture Leadership Individual Performance Appraisal Basic Working Skills and Communication Project Management and Production Management Project Monitoring and Evaluation Project Accounting Quotation Training Programs : 6 Training Programs Corporate Culture Corporate Culture, Course Overview : 7 Corporate Culture, Course Overview Objective Identify own corporate culture and define actions to be taken to strengthen corporate culture Location Company training room Note Number of participants would better be less than 30 and similar level of people to have intensive discussion in the class CourseDescription Course Outline Theories /Tools Company needs to quickly react to market change and make choice. Corporate philosophy and corporate culture will work as compass to decide direction. Also, corporate philosophy and culture will help uniting people and deriving team efforts. In our corporate culture course, we will discuss importance of corporate culture and help participants in rediscovering Petrovietnam’s corporate culture and defining required changes in their habitats Corporate Culture Corporate Philosophy Visionary Company Day 1 Day 2 Day 3 What is corporate culture Value of corporate culture Corporate philosophy generates corporate culture Visionary Company Understand company’s philosophy Sharing Corporate philosophy Manager’s role and responsibility Demonstrate philosophy What is company culture Follow and against winds for developing corporate culture Review Petrovietnam habitat Develop presentation Conduct Presentation and review Develop action plan Maslow 2way communication Shared leadership Corporate Culture, Course Topics (1/3) : 8 Corporate Culture, Course Topics (1/3) Course Topics Description Points What is corporate culture ? Using the case of Honda, participants will discuss the nature of corporate culture Corporate culture is shared value among people in the company Value of corporate culture Participants will review some company cases to which corporate culture affects, and discuss good and bad corporate culture Corporate culture defines company’s characteristics Corporate philosophy generates corporate culture Explain and show some examples of corporate philosophy, and participants will discuss requirements for corporate philosophy Corporate philosophy is the compass for the company to make decisions and take actions Visionary company Explain the idea of Visionary company and how the visionary company are told as surviving for many years Company needs to change according to the market change, corporate philosophy will show the way Understand company’s philosophy Review company’s philosophy and rediscover the massages philosophy delivers to all the people Each people can talk about corporate philosophy by their own words Day1 Corporate Culture, Course Topics (2/3) : 9 Corporate Culture, Course Topics (2/3) Course Topics Description Points Sharing corporate philosophy Explain the methods to share corporate philosophy, and participants will discuss the missing pieces of activity Sharing corporate is continuous, day to day and spontaneous activity Manager’s role and responsibility Explain each level of people’s roll and responsibility in enhancing corporate philosophy Each one of the people has responsibility in enhancing corporate culture Demonstrate Philosophy Exhibit some cases of philosophy demonstration in day to day work, and identify good and bad cases Shared behavior such as 2way communication will strengthen culture What is company culture Discuss and define shared corporate culture in company Define good and bad culture Follow and against winds for developing corporate culture Discuss and identify the good habit which encourage corporate culture and bad habit which suppress culture Review participants’ own habitat comparing to the result of the discussion Day2 Corporate Culture, Course Topics (3/3) : 10 Corporate Culture, Course Topics (3/3) Course Topics Description Points Review Petrovietnam habitat Review and discuss Petrovietnam’s current habitat from philosophy sharing activities , individual’s habit and shared activities point of view Generating corporate culture is organization wide activity Develop Presentation Develop presentation on company’s corporate culture, points to be strengthened and points to be improved Conduct Presentation and Review Present each team’s idea and discuss actions to be taken Defined actions should be followed Develop action plan Develop each individual’s action plan toward enhancing corporate culture Defined actions should be followed Day3 Training Programs : 11 Training Programs Leadership Leadership : 12 Leadership Objective Petro Vietnam managers will get things done by influencing, motivating others to accomplish common goal Location Company training room Note Eligible participant to this course can be supervisor, manager or director CourseDescription Course Outline Theories /Tools Through the course for managers will improve communication skill for better working environment and relationship, presentation skill for better expressing ideas, knowledge, etc., training and coaching skill for subordinates to have multi-working skill and knowledge, leadership skill for inspiring, influencing, motivating subordinates to achieve common goal Human skill 12Cs DST-PDCA Maslow, Instristrisic, Extrinsic Day 1 Day 2 Day 3 What is leader? What is manager? Leaders as Team builders Leaders as Visionary Leaders regard subordinates as customers Leaders as motivators What is communication? Listening Skill Communication Barrier Preparation of Presentation Performing presentation What is Job Instruction? Prepare to train Follow up 5W2H 2way communication KISS, POPTA Presentation Performance / Try-out Solo-ism Participant hasn’t learnt, Trainer hasn’t taught Leadership (1/3) : 13 Leadership (1/3) Course Topics Description Points What is leader? What is Manager There are some similarity and some difference between leader and manager for managers to identify Definition of leader Leaders as Team Builders Building a group people who work together collaboratively contributing their knowledge, experience, skills and good attitude to achieve common goal Without single follower or member, there is no leader Leaders as Visionary Leaders always think from goal which will be broken down to followers or members to translate the goal/objectives in to actions and tasks Short term, mid-term and long term vision Leaders regard subordinates as customers All the benefit come from customers. All company’s members think and act from customers’ point of view. Internal and External Customers Leaders as motivators Beside knowledge, skill, experience, ability, people need a good reason to do their tasks. Those are attitude, behavior and desire People are not motivated until they say or think “I want to do it” Day1 Leadership (2/3) : 14 Leadership (2/3) Course Topics Description Points What is communication? Communication mechanism and the importance of communication Definition of communication Listening skill Listening technique require more effort than others in communication Active listening and passive listening Communication Barrier There are some barriers in communications people need to identify and prevent them Where causes misunderstand and do not understand Preparation of Presentation Presentation is just a tool to express your knowledge, ideas, message, etc., therefore, managers need to prepare and construct ideas, message, etc before presenting Things that you expect audiences to take actions from your slices Performing Presentation Ways that presenter actively transmit the content of lecture to participants Actions participants should take after the presentation Day 2 Leadership (3/3) : 15 Leadership (3/3) Course Topics Description Points What’s Job Instruction? Managers will know the history of Job Instruction Introduction Prepare to train Put the learner at ease Find down what he/she know about the job Get him/her interested Subordinate is ready to learn Presentation Tell, show illustrate and question Instruct slowly, completely, clearly and patiently Subordinates understand what to do and how to do Performance / Try out Test the learner by do it again Ask questions with 5W2H Observe performance, correct mistakes and repeat instruct if necessary Continue until you know he/she know Subordinate proves that he/she know what to do and how to do Follow up Put him on his own Check frequently he/she follows instructions Close follow up until he/she is qualify Make sure subordinate won’t miss a single task Day 3 Training Programs : 16 Training Programs IndividualPerformance Appraisal Performance Appraisal : 17 Performance Appraisal Objective Company improves and standardizes its performance appraisal system so that working performance of employees is recognized Location Company training room Note The content of this course is valuable for everyone especially, Human Resource Department and Managers CourseDescription Course Outline Theories /Tools Performance Appraisal Course provides a process supporting the use of human resource in Petrol Vietnam. Used effectively, it can have tremendous strategic potential for governing employee behavior and in turn, organization’s direction through its dynamic links to selection, training, career-path planning and reward systems. Fairness Utilize talents Ability development Day 1 Day 2 Day 3 Performance Appraisal Policy Performance Appraisal vs. Job Evaluation Identify & Measuring Employees Performance Type of Performance Information Performance Standard Performance Appraisal Method Terms of defining Standard Who conduct performance appraisal Areas of Appraisal Goal Performance Appraisal Interview Purpose of appraisal Checklist Interview Individual Performance Appraisal (1/3) : 18 Individual Performance Appraisal (1/3) Course Topics Description Points Performance Appraisal Policy Based on the nature of Petrol Vietnam, people will discuss about Performance Appraisal Policy The policy ensure Fairness, Ability Development, Motivation, Utilization of talent Identify & Measuring Employees Performance Performance Management System to identify, encourage, measure, evaluate, improve and reward employees’ performance How an employee does a work: (quantity & quality) Day1 Performance Appraisal vs. Job Evaluation The difference of Performance Appraisal and Job Evaluation Men and Job Type of Performance Information Information source is very important to evaluate performance. Petro Vietnam member will judge the information source Let the fact evaluate Individual Performance Appraisal (2/3) : 19 Individual Performance Appraisal (2/3) Course Topics Description Points Day 2 Performance Standard Clear level performance standard ensure better evaluation and fairness Different positions have different standard Performance Appraisal Method Define the right performance appraisal method to apply. Discussing of new form of performance appraisal Category rating Comparation Behavior/Objective Narrative Terms of defining Standard Discussion about criterions to evaluate performance of each position Set up form of Performance Appraisal Individual Performance Appraisal (3/3) : 20 Individual Performance Appraisal (3/3) Course Topics Description Points Who conduct performance appraisal Supervisor, subordinate, colleague, team member involve in evaluation to ensure accuracy of the evaluation, prevention of grievances Appraisees are happy with the evaluation of their weakness to be stopped and strength to be exploit/improved Day 3 Areas of Appraisal Discussion about purpose of Performance Appraisal Different purposes have different ways of evaluation Performance Appraisal Interview Interview to ensure fairness, potential identification and hidden risk from appraisee’s declaration, openness and hidden information Better decision Training Programs : 21 Training Programs Basic Working Skills and Communication Basic Working Skills & Communication : 22 Objective To achieve the targets (Target of organization or oneself), participants need to understand knowledge of teamwork and basic method of work, communication skills & Kaizen method Location Company training room Note CourseDescription Course Outline Theories /Tools The company or organization is a “TEAM”. To reach the target, each staff has his own role and support each other to view to the common target. After the course, participant can apply working method, to change the way of thinking and improve themselves PDCA Teamwork TQM Two way communication TWI-JI 7 Tool QCDSE 4M SMART Brain storming Day 4 Team Leader Workshop Day 1 Fundamental Course Day 3 Communication Day 2 Fundamental Course Basic Working Skills & Communication Day 5 Kaizen Kaizen method Basic Working Skills & Communication : 23 Course Topics Description Points Teamwork/ Team building Explain the methods to share corporate philosophy, and participants will discuss the missing pieces of activity in Petrovietnam Sharing corporate is continuous, day to day and spontaneous activity Principle and Awareness Explain each level of people’s roll and responsibility in enhancing corporate philosophy Each one of the people has responsibility in enhancing corporate culture Ways of proceeding the work Exhibit some cases of philosophy demonstration in day to day work, and identify good and bad cases in Petrovietnam Shared behavior such as 2way communication will strengthen culture Work innovation Discuss and define shared corporate culture at Petrovietnam Define good and bad culture Work and oneself Discuss and identify the good habit which encourage corporate culture and bad habit which suppress culture Review participants’ own habitat comparing to the result of the discussion Day 1 & Day 2 : Fundamental Course Basic Working Skills & Communication Basic Working Skills & Communication : 24 Course Topics Description Points Essence of language Communication Games Essence of language is imperfect. Communication skills Discuss communication (Talking, Listening, Writing etc..) with team members so that manager will be able to deliver right things in right way 2 way communication which enables mutual understanding has to be established Day 3 : Communication skills Basic Working Skills & Communication Communication Practice Practice in pair and evaluate by third person 2 way communication which enables mutual understanding has to be established Basic Working Skills & Communication : 25 Course Topics Description Points Day 4 : Team leader Workshop Basic Working Skills & Communication Roles & Responsibility Main duty : QCDSE 12 basic daily managing points. Leadership sample The manager can fulfill his daily work in all basic fields of the factory. (Total management) Job instruction Effective method of instructing junior (TWI-JI) Methods for Staff training (OJT/Off- JT…) Practice in pair Help the managers understand clearly: one of their important duty is coaching juniors. Enhance junior’s skills through training forms, professional and most effective instructing skills. Basic Working Skills & Communication : 26 Course Topics Description Points About KAIZEN activity Introduce the concept of KAIZEN and TEAMWORK and the profit of applying it Recognize the need of the applying in the company. Create motivation and stimulate learning spirit. Day 5 : Kaizen method Basic Working Skills & Communication KAIZEN Method Applying 7 Quality control for QCC Current situation analysis : Essentials of Manufacturing (QCDSE) / 3 Real / 4M) Setting the target : SMART Planning : 5W2H Cause analysis & Take countermeasure and solving problem : Y-Gaya, Brain storming Result evaluation & Standardization Establishing Kaizen system in factory QC circle QC tool Problem analysis Standardization & Continues Training Programs : 27 Training Programs Project Management and Production Management Production Management, Course Overview : 28 Production Management, Course Overview Objective Production managers to spontaneously take actions to improve performance and quality, and develop organizational ability Location Company training room Note Participants will bring the idea to practice and report the results during the course CourseDescription Course Outline Theories /Tools Manager’s responsibility in production management is not only maintaining stable production and quality but also improving productivity and quality for the purpose of strengthening competitive advantage. This course covers everything required as production manager ranges from fundamental production principles to performance improvement, quality management and standardization and visualization for daily production management. Day 9 to 10 Continuous improvement Day 1 to 3 Production Fundamentals Day 7 to 8 Problem solving Day 4 to 6 Problem Identification Course overview Teamwork Manufacturing Principles PDCA work style KAIZEN overview Expectation to Employee Team performance Work standard PDCA, CAPDo customer’s point of view QC Story QCDMS/E QC 7tools 4M One sheet best TQM Daily Management Job Instruction Develop & maintain standard Presentation QC Circle activity Human Resource Development Standardization Visualization OJT, Off-JT, OCT Presentation Production Management, Course Topics (1/4) : 29 Production Management, Course Topics (1/4) Course Topics Description Points Day 1to 3 : Production Fundamentals Course Overview Discuss ideal image of production management from Teamwork and Kaizen point of view Management without manager is the ideal management of production Teamwork Discuss value of teamwork, features of strong team and how to encourage teamwork Company consists of team of people work together to achieve shared goal Manufacturing Principles Explain principles and disciplines for quality production common in all the manufacturing industries Common philosophy lies behind better production and product PDCA work style Introduce PDCA work style in which everyone sets target, defines and conduct action plan, check results and take further action Continue operating and leveling up PDCA cycle will make organization stronger KAIZEN overview Explain entire process of KAIZEN activity KAIZEN is not an ad hoc activity but a daily activity Expectation to employee Discuss expectations to employee and to company, and participants will identify the action items to fulfill gap Each individual’s self development efforts will lead to company’s success Production Management, Course Topics (2/4) : 30 Production Management, Course Topics (2/4) Course Topics Description Points Day 4 to 6 : Problem Identification Identify Problem Explain the way to analyze current situation and identify problem using QC tools based on the fact. Go to “Real Place”, see “Real Thing” and define “Realistic” problem Analyze root cause Explain the way to analyze problem and identify root cause using Fish Born Chart and brain storming techniques. Develop the problem analysis result report in a one page format Problem has to be solved by reacting to it’s root cause. Otherwise, similar problem will occur again and again Develop plan for improvement Introduce the idea of Total Quality Management (TQM) by which problem solving will work as a part of entire quality and performance improvement system. Not only solving problem, but also need to think about standardization and visualization for the purpose of continuous improvement Production Management, Course Topics (3/4) : 31 Production Management, Course Topics (3/4) Course Topics Description Points Day 7to 8 : Problem Solving Manager’s Responsibility Discuss manager’s responsibility in daily production management and leadership to enhance performance of team members Manager’s one of the important responsibility is to develop people Communication & Conflict Management Discuss communication (Talking, Listening, Writing etc..) with team members so that manager will be able to deliver right things in right way 2 way communication which enables mutual understanding has to be established Job Instruction Introduce TWI-JI which is the method to teach skills to un-trained staffs Introduce human resource development approach of OJT, Off-JT and OCT Human resource development should be conducted in systematic way Quality Management Discuss basic concept, methods to manage quality and manager’s responsibility of daily quality management Quality is developed by production line, not by quality check section Production Management, Course Topics (4/4) : 32 Production Management, Course Topics (4/4) Course Topics Description Points Day 9 to 10 : Continuous Improvement Develop and maintain standard Explain how to develop standard, how to monitor and manage the discrepancy with standard Standard ensures quality, productivity and level of organizational ability Presentation Discuss important points in developing and presenting report so that the managers will be able to convince audience in effective way Good presentation is the proof of good performance improvement QC circle activity Introduce QC system in which everyone of the employee will propose their own idea and create team to work together for achieving goal by their own initiative Every employee’s spontaneous actions will ensure company’s sustainable growth Define next step Discuss required actions to be taken as next step, and the participants will develop their action plan to be implemented at their own practice Vision without Actions is merely “Day Dream”, Action without Vision is “Nightmare” Project Management, Course Overview : 33 Project Management, Course Overview Objective Managers to understand international standard of project management so that mangers will be able to lead the project in methodological way Location Company training room Note Participants will practice project management using case study CourseDescription Course Outline Theories /Tools Participants will learn internationally standardized project management method from the beginning to the end, and introduce tips and tools which can be applied to the points where project managers are often trapped. Not only by lectures but also by case practice, participants will have practical experience and knowledge on how to do the project management Day 14 Project Closing Day 11 Project Initiation Day 13 Project Execution Day 12 Project Planning Project Charter SMART Balanced Score Card PDW KJ Method WBS PDM Critical Path Control Item Risk management Earned Value PPM Project Presentation Project Evaluation Knowledge Management Lessons Learned Knowledge Management Action Planning Project Management, Course Topics (1/4) : 34 Project Management, Course Topics (1/4) Course Topics Description Points Day 1 : Project Initiation Project Management Overview Explain traditional to modern project management for participants to understand project management is the common business skill for managers Project enables better company performance and better human resource ability Project manager’s responsibility Explain the resources project manager needs to manage. Especially external stakeholders such as top managements has to be carefully managed Project management is almost the same as enterprise management Why project fails Statically only 30% of the project will succeed and there are common cause of failure 80% of Project success relies on project planning Project Life Cycle Introduce phases of project management and major processes which consists each phase Project management is a internationally standardized methodology Project Definition Introduce project charter and the participants will define project based on case practice Goal has to be SMART and followed and maintained all thorough the project Project Management, Course Topics (2/4) : 35 Project Management, Course Topics (2/4) Course Topics Description Points Day 2 : Project Planning Identify Tasks Using the tools of KJ methods and Work Brake Down Structure, explain and practice how to define tasks Tasks has to be defined detailed enough to track status and take corrective actions Plan the resources Identify required resources to accomplish each task and estimate time and cost of each task Logically estimate required resources for the purpose of monitoring and checking Develop Schedule Explain and practice PDM, Critical Path milestone and Gantt Chart so that the participants can develop efficient and effective schedule Consider the buffer and manage buffer Risk Management One of the feature of the project is uncertainty. Risks has to be listed out, carefully monitored, evaluated and taken actions One of the most important task of project manager is to identify risks Project Planning Participants to develop project planning chart and present their ideas in the class Obtaining key stake holder’s commitment is crucial for project success Project Management, Course Topics (3/4) : 36 Project Management, Course Topics (3/4) Course Topics Description Points Day 3 : Project Execution Communication and Leadership As far as the project is conducted by people, communication and leadership have to be carefully taken care. We will discuss about effective and structured communication and leadership Communication is not only to deliver the message but also to share the message Status Monitoring In order for timely and effective status monitoring, explain structured information gathering and analytical status monitoring In God we trust. All others must bring data. Action Planning If there was a discrepancy to the plan, the problem would never be solved unless appropriate actions would be taken. Here we will discuss how to manage issues and risks. Issues and risks should be clearly defined and assigned to specific person with due date and control item Status Reporting According to the issues found, participants to re-new project plan and make status reporting in the class Project charter and project plan are dynamically managed all through the project life cycle Project Management, Course Topics (4/4) : 37 Project Management, Course Topics (4/4) Course Topics Description Points Day 4 : Project Closing Project Presentation Participants to present final result of the project in the class Presentation is one of the important skill required for mangers Project Evaluation Evaluate results and process in team and in the class, and analyze the issues for better project management Evaluation is crucial for continuous improvement Knowledge Management By sharing and utilizing project outputs, project manager can gain benefit from experience and will be able to deliver better results Project outputs are company’s asset Action Planning Participants to define action plan for their own ability development and better project management at practice Vision without Actions is merely “Day Dream”, Action without Vision is “Nightmare” Training Programs : 38 Training Programs Project Monitoring and Evaluation Project Monitoring and Evaluation,Course Overview : 39 Project Monitoring and Evaluation,Course Overview Objective Senior project manager to monitor and evaluate project potential, status and result for the purpose of strategically defining and prioritizing required projects and taking appropriate actions Location Company training room Note Participants will practice project monitoring and evaluation using case study CourseDescription Course Outline Theories /Tools Project activities are becoming common in organization. Then, effective monitoring and evaluation of project are also increasing importance in organization. In this course, advanced project management methods of Earned Value Management, Project Portfolio Management and Project Offices are introduced, discussed and practiced. Program Management Enterprise Project Management Project Lifecycle Exit Criteria, Entry Criteria WBS, PDM Control Item Risk management Critical path, mile stone Day 1 Project Management Overview Day 3 Advanced Monitoring and Evaluation Day 2 Project Monitoring and Evaluation Project Planning Phase Project Execution Phase Project Closing Phase Project management overview Why Project fails Project Life Cycle Project monitoring and evaluation overview Project Initiation Phase Earned Value Management Project portfolio management Project office Lean Project Management Project Monitoring and Evaluation,Course Topics (1/3) : 40 Project Monitoring and Evaluation,Course Topics (1/3) Course Topics Description Points Day 1 : Project Management Overview Project Management Overview Explain traditional to modern project management for participants to understand project management is the common business skill for managers Project enables better company performance and better human resource ability Why project fails Statically only 30% of the project will succeed and there are common cause of failure 80% of Project success relies on project planning Project Life Cycle Introduce phases of project management and major processes which consists each phase Project management is a internationally standardized methodology Project Monitoring and Evaluation overview Explain entire picture of monitoring and evaluating through project life cycle. Discuss when to monitor and how to evaluate the project. Project has to have sign-off mile stone with exit and entry criteria Project Monitoring and Evaluation,Course Topics (2/3) : 41 Project Monitoring and Evaluation,Course Topics (2/3) Course Topics Description Points Day 2 : Project Monitoring and Evaluation Project Initiation Phase Explain project initiation phase and project charter as a final out put of initiation phase, and discuss monitoring and evaluation points in initiation phase Goal has to be SMART Project Planning Phase Explain project planning phase and project plan as a final product of project planning phase, and discuss monitoring and evaluation points in project planning phase Project plan has to ensure project success Project Execution Phase Explain project execution phase and project status report as a product of project execution phase, and discuss monitoring and evaluation points in project execution phase Project plan has to be maintained timely reflecting status, issues and risks Project Closing Phase Explain project closing phase and project report as a final product of project closing phase, and discuss monitoring and evaluation points in project closing phase Lessons learned has to be analyzed, discussed and shared for improving ability Project Monitoring and Evaluation,Course Topics (3/3) : 42 Project Monitoring and Evaluation,Course Topics (3/3) Course Topics Description Points Day 3 : Advanced Monitoring and Evaluation Earned Value Management Earned Value Management is the way to monitor project status in monetary way. Explain and discuss how to create and utilize earned value Analyze project status in logical way based on the fact Project Portfolio Management Project Portfolio Management is the way to prioritize and evaluate multiple projects at a glance. Explain and discuss, how to create and utilize project portfolio Project Portfolio Management is the strategic tool for strategic project management Project Office Project Office is the dedicated organization which supports projects. Explain project office and discuss roles and effectiveness of project office Project office has administrative, consultative and strategic functions Lean Project Management Lean Project Management applies theory of constraints in project management so that project will meet the target for sure Lean project management tries to avoid student syndrome and focus on managing buffer Action Planning Each participants to review their current activities and define actions to be take at the real workplace Vision without Actions is merely “Day Dream”, Action without Vision is “Nightmare” Training Programs : 43 Training Programs Project Accounting Project Accounting, Course Overview : 44 Project Accounting, Course Overview Objective Managers to understand international standard of project management so that mangers will be able to lead the project in methodological way Location Company training room Note Participants will practice project management using case study CourseDescription Course Outline Theories /Tools Participants will learn internationally standardized project management method from the beginning to the end, and introduce tips and tools which can be applied to the points where project managers are often trapped. Not only by lectures but also by case practice, participants will have practical experience and knowledge on how to do the project management KJ Method WBS PDM Critical Path Standard Costing Activity Based Costing Management Reporting Day 4 Project Accounting 2 Day 1 PM Overview Day 3 Project Accounting 1 Day 2 Financial view of PM Direct Cost Variable Cost Fixed Cost Financial Reporting Day 5 Financial Analysis Earned Value Management Project Portfolio Management Project Office Action Planning Project Accounting Management Accounting ABC EVM PPM Project office Project Accounting, Course Topics (1/5) : 45 Project Accounting, Course Topics (1/5) Course Topics Description Points Day 1 : Project Management Overview Project Management Overview Explain traditional to modern project management for participants to understand project management is the common business skill for managers Project enables better company performance and better human resource ability Why project fails Statically only 30% of the project will succeed and there are common cause of failure 80% of Project success relies on project planning Project Life Cycle Introduce phases of project management and major processes which consists each phase Project management is a internationally standardized methodology Project Accountants Responsibility By looking at over view of project management, participants will discuss roles and responsibility of accountants Accountant has administrative role, consultative role and strategic role in project management Project Accounting, Course Topics (2/5) : 46 Project Accounting, Course Topics (2/5) Course Topics Description Points Day 2 : Financial View of Project Management Project Initiation Phase Explain project initiation phase and project charter as a final out put of initiation phase, and discuss what financial information is required Goal has to be SMART Project Planning Phase Explain project planning phase and project plan as a final product of project planning phase, and discuss what financial information is required Project financial plan has to be developed to be logically analyzed in execution phase Project Execution Phase Explain project execution phase and project status report as a product of project execution phase, and discuss what financial information is required Project status should be financially examined in order to ensure the financial success of the project Project Closing Phase Explain project closing phase and project report as a final product of project closing phase, and discuss what financial information is required Lessons learned has to be analyzed, discussed and shared for improving ability Project Accounting, Course Topics (3/5) : 47 Project Accounting, Course Topics (3/5) Course Topics Description Points Day 3 : Project Accounting 1 Management Accounting Basics Explain overview of the management accounting and discuss difference between regulated accounting and management accounting Management accounting is for the company to make decisions Standard Costing Basics Explain standard costing system from general concept to deviation analysis Standard costing system enables speedy reporting and effective analysis Activity Based Costing Basics Explain activity based costing system and discuss difficulties in application Activity based costing is the fundamental tool to be applied for management accounting Management Reporting Basics Explain management reporting system and how standard costing system and activity costing system will work in management reporting system Changing accounting responsibility from book keeper to fortune teller Project Accounting, Course Topics (4/5) : 48 Project Accounting, Course Topics (4/5) Course Topics Description Points Day 4 : Project Accounting 2 Direct Cost Explain project accounting for direct cost and discuss difficulties to applying in real workplace Project number has to be implemented to collect information Variable Cost Explain project accounting for variable cost and discuss difficulties in applying to real workplace Time reporting system will be required to collect human resource efforts made Fixed cost Explain project accounting for fixed cost and discuss difficulties in applying to real workplace Standard costing system will be required to consider fixed cost management in project accounting Financial Reporting Explain project financial reporting system and discuss difficulties in applying to real workplace Information system support will be required to reduce human interruption and ensure data integration Project Accounting, Course Topics (5/5) : 49 Project Accounting, Course Topics (5/5) Course Topics Description Points Day 5 : Project Financial Analysis Earned Value Management Earned Value Management is the way to monitor project status in monetary way. Explain and discuss how to create and utilize earned value Analyze project status in logical way based on the fact Project Portfolio Management Project Portfolio Management is the way to prioritize and evaluate multiple projects at a glance. Explain and discuss, how to create and utilize project portfolio Project Portfolio Management is the strategic tool for strategic project management Project Office Project Office is the dedicated organization which supports projects. Explain project office and discuss roles and effectiveness of project office Project office has administrative, consultative and strategic functions Action Planning Each participants to review their current activities and define actions to be take at the real workplace Vision without Actions is merely “Day Dream”, Action without Vision is “Nightmare”