Global Management LaboratoryTraining Program Introduction :Global Management LaboratoryTraining Program Introduction Nguyen Trong Quy Global Management Laboratory Vietnam


Slide 2:2 GMLVN Service Outline Service Outline Training by Layer Training by Specific Subject HRM System Development Workers, Team Leaders, Managers, Senior Managers Human Resource Management, Quality Management, Project Management Evaluation, Suggestion, OJT/QC GMLVN will provide customized services according to customer’s issue and request. Training by Layer Program Outline Training by Specific Subjects What is business? Employee’s role and responsibility Working Regulation Production Basics(5S,QCDMS,4M, etc) Way of Work(Teamwork, PDCA etc) Problem Identification Company Vision Leader’s responsibility Daily work/quality management Leadership/ Teamwork Job Instruction QC Story, QC Tools Problem Solving Demonstrate Company Vision Manager’s Responsibility Daily Management Our way of work HRD and HRM Theme setting and leading projects Develop Vision Plan Business Deploy and Direct the plan Top Management’s Leadership Human Resource Management The Best Place to Work


Slide 3:3 Introduction Nguyen Trong Quy Still profit from current operation Many (70% estimated) are still weak in or lack of Human Resource Management which is considered less important than other resources "It used to be that people needed products to survive. Now products need people to survive." Thousands of state own, private, FDI and join venture company in Vietnam are considering Human Resource less important than other resources such as Finance, Technology and Method because they are skill get some profit from current operation. This situation will lead to failure or bankruptcy soon without changing from bad to good and from good to better because the world is changing, others are changing and they consider people is the most important source because people make and manage other sources.


Vai trò, trách nhi?m c?a phòng HR & GA :4 Vai trò, trách nhi?m c?a phòng HR & GA


Vai trò :5 Vai trò S?n ph?m, d?ch v? Tr?c ti?p Gián ti?p Làm ra s?n ph?m, d?ch v? Tiêu th? s?n ph?m, d?ch v? HR & GA K? toán Khác Support


Khách hàng c?a phòng hành chính, nhân s?? :6 Khách hàng n?i t?i Nhân viên / công nhân Lãnh d?o Qu?n lý ?ng viên Chính quy?n/Xã h?i Khách hàng bên ngoài Nhà cung c?p Khách hàng c?a phòng hành chính, nhân s??


Nhi?m v? chính c?a HR :7 Nhi?m v? chính c?a HR Tuy?n d?ng Ðào t?o Làm vi?c Ðánh giá, Thù lao Môi tru?ng làm vi?c t?t, phát hi?n/t?n d?ng nhân tài, d?ng co làm vi?c cao


M?c dích c?a qu?n lý nhân s? là gì? :8 Cung c?p d?ch v? c?a HR K?t qu? Win – win - win M?c dích c?a qu?n lý nhân s? là gì?


Ð?ng Co Làm Vi?c :9 Ð?ng Co Làm Vi?c you can take a horse to the water but you cannot force it to drink


Thuy?t nhu c?u c?a MASLOW :10 Thuy?t nhu c?u c?a MASLOW


Slide 11:11 Lecture Schedule Practice Schedule Expected Results Training and Practice Approach Understand basic roles and responsibility of leaders, and experience how to contribute to company’s success through practice Objective Throughout 12 days of training classes, participants will experience QC activity and present result report Overview Sample Schedule 12 days Nov QC Activity Year 2008 July October September August November 4.Continue Improvement 1.Basics 3.Conduct Project 2.Action Planning 2 16 2 13 27 11 30 Understanding of Manufacturing Management Develop Abilities of Analysis and Planning Develop Ability of Day to Day Management Practice Standardization and Visualization 15 17 19 Situation Analysis Target Setting Root Cause Analysis Implement Counter Measure Review results, Standardize Continuous Improvement 8 22 Conduct Activity by team of 5 to 7 members By conducting actual project at the same time with the lecturers, participants will not only obtain knowledge but also be able to understand how to apply to their daily work


Slide 12:12 Training Program Overview Mangers Team Leaders Basics (Workers) 3 2 1 GMLVN proposes customer specific program according to customer issues and requests Topics 3 days 3 days 3 days 2 days 3 days Days (Sample) Participants Demonstrate way of work Work from customer point of view Day to day management Deploy company direction Create better place to work Manager’s role and responsibility Manager’s leadership and communication Demonstrate company philosophy QC Story, QC Tools TQM Basic Problem Solving Develop Report, Presentation Basic manufacturing management Leader’s role and responsibility Basic quality management Day to day management Develop team members Teamwork Company regulation and manner Basic way of doing work Deploy company direction to each sections, and lead divisions toward achieving goal Develop members, and achieve and improve day to day production and quality goal As a core member of the team, lead the team toward achieving goal As a member of the team, contribute to team’s goal As an employee follow regulations and standards, and achieving own target Objectives Improve effectiveness and efficiency Company growth and individual development Mind set to work Better Human Relationship How to propose ideas Self Development Company’s mission and employee’s contribution Target setting, Planning Communication Joy of work Best utilize strong point and personality


Level up HRM :13 Level up HRM Items Recruitment Training / Development Assignment Evaluation Compensation Standard Set up standard Follow standard Regulation, attitude/behavior, safety, 5S teamwork Job & Performance Completion Payroll, award system Labor law Challenge Standard to be adjusted periodically Set up training system (OJT, Off-JT, OCT) Job Rotation (JR – part of company) Ability, attitude/behavior Payroll, award systems to be proposed Labor law +1 Ideal Always meet human resource demand Maintain and develop OJT, Off-JT, OCT system Job Rotation (JR – company wide) 3600 Maintain salary, award system competitive Labor law +2 Motivation Identify, develop talents Good working environment


Lecturers Introduction :14 Lecturers Introduction GMLVN will provide practical lesson by Vietnamese professionals with Japanese support Kenji Hachiya Fumitomi Suda Doan Tuan Hai Toshio Mitsutomi Nguyen Trong Quy Pham Van Hai Japanese Lecturers Vietnamese Lecturers Vu Hong Phong Hideaki Iijima Vuong Hoang Vu 11 years working experience including 8 years in HONDA Vietnam Production management and cost management specialist 11 years of working experience at HONDA Vietnam subsidiary Proven experience of human resource development at working site More than 30years experience at HONDA, HONDA Vietnam HR and Admin specialist Born in HCMC. Familiar with language and culture of Vietnam 20 years experience in Business Consulting Extensive knowledge in Manufacturing, Retail, Service industries Certified Public Accountant of Japan Director of Project Management Association of Japan 8 years of working experience at Japanese and other foreign invested companies HRM Professional Numerous experience in solving HR related problems and implementing HRM system 15 years of working experience including 7 years in HONDA Vietnam KAIZEN and TQM Professional Talented and humorous lecturing More than 30 years experience at HONDA as HRM director World wide HRM experience such as Vietnam, USA, UK, Africa, China, India HRM and TQM Professional 11years of working experience at HONDA Vietnam subsidiary KAIZEN and QC Activity professional Proven experience in supervising and leading team activities More than 30 years experience at Kao and Kao Vietnam His specialty covers Factory design and construction, production and quality management, and training


Training Topics by Layers :15 Training Topics by Layers


Slide 16:16 Manager Workshop


Slide 17:17 Team Leader Workshop


Slide 18:18 Fundamental Workshop -1


Slide 19:19 Fundamental Workshop -2


Slide 20:20 Fundamental Workshop -3


Steps to conduct workshop :21 Steps to conduct workshop GMLVN will propose appropriate workshop according to company issues and requests. Understand Requirement Current Issues Class of participants # of Participants Work Schedule Expected days, periods Other requirements Propose Workshop Approach Program Contents Schedule Quotation Finalize Workshop Plan Discuss and finalize workshop plan Prepare for Workshop Notify to participants Accommodate work schedule Training space, facility arrangement Conduct Workshop Lead by customer