logging in or signing up scrooge creates a learning organization learningorganization Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 472 Category: Education License: All Rights Reserved Like it (4) Dislike it (0) Added: August 15, 2010 This Presentation is Public Favorites: 1 Presentation Description The challenge of creating an authentic learning organization Comments Posting comment... By: learningorganization (15 month(s) ago) Dear Dr. Gonos, I authorize the download of the slides to any and all viewers. Thank you! Carman Saving..... Post Reply Close Saving..... Edit Comment Close By: ijaz108 (19 month(s) ago) Excellent content. I want to download the video. Please allow. Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript THINKING CREATIVELY, BUILDING EFFECTIVELY : THINKING CREATIVELY, BUILDING EFFECTIVELY BY CARMAN DE VOER MAIS : BY CARMAN DE VOER MAIS *SCROOGE CREATES A LEARNING ORGANIZATION : *SCROOGE CREATES A LEARNING ORGANIZATION NEW WINESKINS FOR NEW WINE : NEW WINESKINS FOR NEW WINE SCROOGE WILL LEARN THAT NEW WINE (LEARNING ORGANIZATION CONCEPTS LIKE FREEDOM, LOVE, COMPASSION, CONNECTEDNESS) DEMANDS NEW WINESKINS (A NEW TYPE OF ORGANIZATION AND LEADER) SCROOGE WILL LEARN : SCROOGE WILL LEARN WHAT A LEARNING ORGANIZATION IS AND IS NOT HOW, LIKE A ‘NEW PATCH’ ON A ‘WORN OUT GARMENT,’ THE LEARNING ORGANIZATION IS INCONGRUOUS WITH THE TRADITIONAL ORGANIZATION WHY A LEARNING ORGANIZATION REQUIRES HIS PERSONAL TRANSFORMATION WHY THE LEARNING ORGANIZATION REQUIRES BOTH A MIND AND POWER SHIFT WHAT IS A LEARNING ORGANIZATION? : WHAT IS A LEARNING ORGANIZATION? AN ORGANIZATION “DEDICATED TO THE WELL-BEING AND GROWTH OF EMPLOYEES AS WELL AS TO SUCCESS” -THE FIFTH DISCIPLINE THE LEARNING ORGANIZATION : THE LEARNING ORGANIZATION MANAGERS AND NON-MANAGERS ASK: WHAT KIND OF ORGANIZATION CAN WE CREATE? [PERSONAL MASTERY] WHAT FORCES PREVENT US FROM CREATING THAT ORGANIZATION? [MENTAL MODELS] HOW CAN WE FREELY DISCUSS OUR ASSUMPTIONS ABOUT ORGANIZATION? [TEAM LEARNING] HOW CAN WE CULTIVATE THE ABILITY TO SEE THE WHOLE AND THE PARTS OF THE ORGANIZATION? [SYSTEMS THINKING] HOW CAN WE CREATE AN ORGANIZATION THAT EACH CAN WHOLLY COMMIT TO? [SHARED VISION] HUMBUG! : HUMBUG! “I ALREADY HAVE A LEARNING ORGANIZATION” SAYS SCROOGE SCROOGE’S “LEARNING ORGANIZATION” : SCROOGE’S “LEARNING ORGANIZATION” PERSONAL MASTERY-I HAVE ACQUIRED TECHNICAL PROFICIENCY MENTAL MODELS- I AM ‘IN CONTROL’ SHARED VISION-I COMMAND COMPLIANCE TEAM LEARNING-CRATCHIT AND I WORK HARD ON MY GOALS SYSTEMS THINKING-ALL RELATIONSHIPS ARE MEANS TO MY ENDS SCROOGE’S LEARNING DISABILITIES : SCROOGE’S LEARNING DISABILITIES HE IS THE EMPLOYER (HIS WHOLE IDENTITY) THE ENEMY IS OUT THERE RATHER THAN WITHIN HIMSELF HE DOES NOT SEE HOW HE IS CONTRIBUTING TO HIS OWN PROBLEMS HE FIXATES ON EVENTS RATHER THAN THE SLOW, GRADUAL THREATS HE REFUSES TO SLOW DOWN AND SEE HOW GRADUAL PROCESSES POSE THE GREATEST THREATS HE IGNORES THE CONSEQUENCES OF HIS MAJOR DECISIONS HE FINDS SELF-INQURY PAINFUL AND THREATENING TO HIS POSITION FOUR GHOSTLY AUDITORS EVALUATE WHETHER SCROOGE HAS ACTUALLY PROVIDED “THE ENABLING CONDITIONS FOR [BOB AND OTHERS] TO LEAD THE MOST ENRICHING LIVES THEY CAN?” THE FIFTH DISCIPLINE PAGE 140 : FOUR GHOSTLY AUDITORS EVALUATE WHETHER SCROOGE HAS ACTUALLY PROVIDED “THE ENABLING CONDITIONS FOR [BOB AND OTHERS] TO LEAD THE MOST ENRICHING LIVES THEY CAN?” THE FIFTH DISCIPLINE PAGE 140 SCROOGE AND BOB MUST COLLABORATE TO ACHIEVE CORPORATE EXCELLENCE : SCROOGE AND BOB MUST COLLABORATE TO ACHIEVE CORPORATE EXCELLENCE SCROOGE VIEWS CRATCHIT AS A MEANS TO AN END RATHER THAN A PERSON VALUED FOR HIMSELF PROBLEM STATEMENT SWOT ANALYSIS : SWOT ANALYSIS STRENGTHS: SCOOGE IS COMPETENT WEAKNESSES: SCROOGE RESISTS LEARNING (TRANSFORMATION) OPPORTUNITIES: SCROOGE CAN CHANGE THREATS: ONLY TRANSFORMATION CAN SAVE HIM OTHERS? WHAT ABOUT BOB? THE TRADITIONAL ORGANIZATION : THE TRADITIONAL ORGANIZATION FOCUS ON SURVIVAL. DRIVEN BY BOTTOM LINE POWER IS CONCENTRATED AND WEILDED ARBITRARILY EMPHASIS ON CONTROL ASSUMES EMPLOYEES ARE GROSSLY LIMITED IN THEIR ABILITIES AND MOTIVATION HUMAN QUALITIES NOT AMENABLE TO CALCULATION AND CONTROL ARE ACTIVELY DISCOURAGED PERSONAL MASTERYSCROOGE MUST BUILD AN ORGANIZATION WHERE HE AND BOB : PERSONAL MASTERYSCROOGE MUST BUILD AN ORGANIZATION WHERE HE AND BOB CREATE A VISION OF THE IDEAL ORGANIZATION COMMIT TO THE TRUTH NO MATTER HOW UNPLEASANT CHALLENGE THE STATUS QUO MENTAL MODELSSCROOGE MUST OVERCOME THE BASIC DISEASES OF THE HIERARCHY : MENTAL MODELSSCROOGE MUST OVERCOME THE BASIC DISEASES OF THE HIERARCHY VISION, VALUES, AND MENTAL MODELS MUST REPLACE MANAGING, ORGANIZING, AND CONTROLLING SCROOGE MUST SURFACE, TEST, AND IMPROVE HIS INTERNAL PICTURES OF HOW THE WORLD WORKS HOW DID SCROOGE LIMIT OR DECEIVE HIMSELF FROM SEEING WHAT IS? : HOW DID SCROOGE LIMIT OR DECEIVE HIMSELF FROM SEEING WHAT IS? "At this festive season of the year, Mr. Scrooge," "it is more than usually desirable that we should make some slight provision for the Poor and Destitute, who suffer greatly at the present time. Many thousands are in want of common necessaries; hundreds of thousands are in want of common comforts, sir." MENTAL MODELS ARE PICTURES OF REALITY HELD BY DECISION-MAKERS. MENTAL MODELSACTIVELY SHAPE HOW WE ACTAFFECT WHAT WE ‘SEE’DETERMINE WHAT WE MEASURE : MENTAL MODELS ARE PICTURES OF REALITY HELD BY DECISION-MAKERS. MENTAL MODELSACTIVELY SHAPE HOW WE ACTAFFECT WHAT WE ‘SEE’DETERMINE WHAT WE MEASURE “Are there no prisons?" asked Scrooge. "Plenty of prisons," said the gentleman, laying down the pen again. "And the Union workhouses?" demanded Scrooge. "Are they still in operation?" "They are. Still," returned the gentleman, "I wish I could say they were not." "The Treadmill and the Poor Law are in full vigor, then?" said Scrooge. "Both very busy, sir.” THEORY X : THEORY X "You'll want all day to-morrow, I suppose?" said Scrooge. "If quite convenient, sir." "It's not convenient," said Scrooge, "and it's not fair. If I was to stop half-a-crown for it, you'd think yourself ill-used, I'll be bound?" The clerk smiled faintly. "And yet," said Scrooge, "you don't think me ill-used, when I pay a day's wages for no work." The clerk observed that it was only once a year. "A poor excuse for picking a man's pocket every twenty-fifth of December!" said Scrooge. "But I suppose you must have the whole day. Be here all the earlier next morning." THEORY X : THEORY X DOES SCROOGE HOLD THEORY X ASSUMPTIONS ABOUT BOB? BOB DISLIKES WORK AND ATTEMPTS TO AVOID IT HASNO AMBITION, WANTS NO RESPONSIBILITY WOULD RATHER FOLLOW THAN LEAD IS SELF-CENTERED AND THEREFORE DOES NOT CARE ABOUT ORGANIZATIONAL GOALS RESISTS CHANGE IS GULLIBLE AND NOT PARTICULARLY INTELLIGENT HOW MIGHT THEORY X ASSUMPTIONS UNDERMINE THE LEARNING ORGANIZATION? SYSTEMS THINKINGIS ABOUT SEEING A WEB OF RELATIONSHIPS AND HOW OUR ACTIONS IMPACT THOSE OVER TIME. : SYSTEMS THINKINGIS ABOUT SEEING A WEB OF RELATIONSHIPS AND HOW OUR ACTIONS IMPACT THOSE OVER TIME. AT THIS STAGE OF HIS DEVELOPMENT, SCROOGE’S THINKING IS SIMPLISTIC AND LINEAR. THE GHOSTS WILL FACILITATE SYSTEMS THINKING LET’S CONSIDER HOW SCROOGE’S WORLDVIEW IMPACTED OTHERS HOW DID SCROOGE’S WORLDVIEW IMPACT HIS NEPHEW AND BOB? : HOW DID SCROOGE’S WORLDVIEW IMPACT HIS NEPHEW AND BOB? ”My clerk, with fifteen shillings a week, and a wife and family, talking about a merry Christmas” HOW DID SCROOGES LINEAR THINKING IMPACT BOB’S FAMILY? : HOW DID SCROOGES LINEAR THINKING IMPACT BOB’S FAMILY? “In came little Bob, the father…his threadbare clothes darned up and brushed, to look seasonable; and Tiny Tim upon his shoulder. Alas for Tiny Tim, he bore a little crutch, and had his limbs supported by an iron frame” COMPASSION AND EMPATHY ARE ESSENTIAL IN THE LEARNING ORGANIZATION. HOW DOES SCROOGE MEASURE UP? : COMPASSION AND EMPATHY ARE ESSENTIAL IN THE LEARNING ORGANIZATION. HOW DOES SCROOGE MEASURE UP? “Bob's voice was tremulous when he told them [about Tim in church] and trembled more when he said that Tiny Tim was growing strong and hearty” DOES SCROOGE YET SEE THE REALITY OF HIS PAST? : DOES SCROOGE YET SEE THE REALITY OF HIS PAST? “Scrooge took his melancholy dinner in his usual melancholy tavern; and having read all the newspapers, and beguiled the rest of the evening with his banker's-book, went home to bed” SCROOGE LEARNS THAT HE IS ABOUT TO BE AUDITED : SCROOGE LEARNS THAT HE IS ABOUT TO BE AUDITED TEAM LEARNING : TEAM LEARNING THROUGH DIALOGUE, SCROOGE MUST EXPERIENCE A FREE FLOW OF CONFLICTING IDEAS FOR CREATIVE THINKING DEFENSIVE ROUTINES : DEFENSIVE ROUTINES REFLECTION AND MUTUAL INQUIRYSOME ISSUES WERE UNDISCUSSABLE TO SCROOGE--HIS OSTRACISM AS A YOUNG MAN AND HIS SISTER’S DEATH. THE GHOST AND SCROOGE ENGAGE IN MUTUAL INQUIRY TO SURFACE THESE ISSUES : REFLECTION AND MUTUAL INQUIRYSOME ISSUES WERE UNDISCUSSABLE TO SCROOGE--HIS OSTRACISM AS A YOUNG MAN AND HIS SISTER’S DEATH. THE GHOST AND SCROOGE ENGAGE IN MUTUAL INQUIRY TO SURFACE THESE ISSUES “Scrooge entered timidly, and hung his head before this Spirit. He was not the dogged Scrooge he had been; and though the Spirit's eyes were clear and kind, he did not like to meet them” : “Scrooge entered timidly, and hung his head before this Spirit. He was not the dogged Scrooge he had been; and though the Spirit's eyes were clear and kind, he did not like to meet them” A SHIFT OF MIND : A SHIFT OF MIND FOR SCROOGE, “LEARNING” WAS PAINFUL BECAUSE IT REQUIRED A FUNDAMENTAL SHIFT IN HIS BELIEFS ABOUT THE WORLD : FOR SCROOGE, “LEARNING” WAS PAINFUL BECAUSE IT REQUIRED A FUNDAMENTAL SHIFT IN HIS BELIEFS ABOUT THE WORLD SYSTEMS THINKING SCROOGE MUST LEARN HOW HE CREATED HIS ‘REALITY’HOW HE (AND BOB) CAN RE-CREATE REALITY : SYSTEMS THINKING SCROOGE MUST LEARN HOW HE CREATED HIS ‘REALITY’HOW HE (AND BOB) CAN RE-CREATE REALITY SCROOGE BEGINS TO SEE THE GAP BETWEEN CAUSE AND EFFECT . : SCROOGE BEGINS TO SEE THE GAP BETWEEN CAUSE AND EFFECT . SCROOGE GRADUALLY SEES THE NON-OBVIOUS : SCROOGE GRADUALLY SEES THE NON-OBVIOUS “Scrooge resolved to treasure up every word he heard, and everything he saw; and especially to observe the shadow of himself when it appeared” : “Scrooge resolved to treasure up every word he heard, and everything he saw; and especially to observe the shadow of himself when it appeared” “Human beings are controlled by forces we have not yet learned how to perceive “ : “Human beings are controlled by forces we have not yet learned how to perceive “ “All of us are trapped in structures, embedded both in our ways of thinking and in the interpersonal and social milieus in which we live” THE FIFTH DISCIPLINE P.171 SCROOGE BEGINS TO SEE HIS CONNECTEDNESS TO THE WORLD : SCROOGE BEGINS TO SEE HIS CONNECTEDNESS TO THE WORLD SCROOGE ULTIMATELY SEES THAT SMALL CHANGES CAN PRODUCE LARGE EFFECTS : SCROOGE ULTIMATELY SEES THAT SMALL CHANGES CAN PRODUCE LARGE EFFECTS Scrooge sees the reality of his likely future : Scrooge sees the reality of his likely future "I will live in the Past, the Present, and the Future!" Scrooge repeated, as he scrambled out of bed. The Spirits of all Three shall strive within me” : "I will live in the Past, the Present, and the Future!" Scrooge repeated, as he scrambled out of bed. The Spirits of all Three shall strive within me” SCROOGE BEGINS TO UNDERSTAND THE ENORMOUS RESERVOIR OF UNTAPPED POTENTIAL IN PEOPLE : SCROOGE BEGINS TO UNDERSTAND THE ENORMOUS RESERVOIR OF UNTAPPED POTENTIAL IN PEOPLE SCROOGE’S ‘CONVERSION’ IS INSPIRING : SCROOGE’S ‘CONVERSION’ IS INSPIRING SCROOGE MOVES FROM A PUNITIVE TO A VALUE-BASED , VISION-DRIVEN ENVIRONMENT : SCROOGE MOVES FROM A PUNITIVE TO A VALUE-BASED , VISION-DRIVEN ENVIRONMENT SCROOGE DEDICATES TO HARNESSING THE COMMITMENT OF BOB AND TO BUILDING A BETTER WORLD : SCROOGE DEDICATES TO HARNESSING THE COMMITMENT OF BOB AND TO BUILDING A BETTER WORLD SHARED VISIONTOGETHER, SCROOGE AND CRATCHIT WILL EXPLORE THE QUESTION: : SHARED VISIONTOGETHER, SCROOGE AND CRATCHIT WILL EXPLORE THE QUESTION: WHAT KIND OF ORGANIZATION DO WE WANT TO CREATE? "A merrier Christmas, Bob, my good fellow, than I have given you for many a year. I'll raise your salary, and endeavor to assist your struggling family, and we will discuss your affairs this very afternoon, over a Christmas bowl of smoking bishop, Bob. Make up the fires, and buy another coal-scuttle before you dot another i, Bob Cratchit!" : "A merrier Christmas, Bob, my good fellow, than I have given you for many a year. I'll raise your salary, and endeavor to assist your struggling family, and we will discuss your affairs this very afternoon, over a Christmas bowl of smoking bishop, Bob. Make up the fires, and buy another coal-scuttle before you dot another i, Bob Cratchit!" “He became as good a friend, as good an employer, and as good a man, as the good old city knew” : “He became as good a friend, as good an employer, and as good a man, as the good old city knew” “Scrooge was better than his word. He did it all, and infinitely more; and to Tiny Tim, who did not die, he was a second father” : “Scrooge was better than his word. He did it all, and infinitely more; and to Tiny Tim, who did not die, he was a second father” HOW DID SCROOGE CREATE A LEARNING ORGANIZATION? : HOW DID SCROOGE CREATE A LEARNING ORGANIZATION? HE BECAME A NEW MAN HE BECAME A NEW TYPE OF LEADER HE AND BOB CREATED A NEW TYPE OF ORGANIZATION ESSENTIALLY, HE ABANDONED HIS WHOLE PARADIGM OF WHO HE WAS AS A MANAGER TO MASTER THE NEW WORK OF THE LEARNING ORGANIZATION--THE FIFTH DISCIPLINE, P.345 AS A NEW LEADER SCROOGE WILL : AS A NEW LEADER SCROOGE WILL DESIGN NEW WORK PROCESSES TO ENABLE ALL TO ACHIEVE THE RESULTS THEY TRULY CARE ABOUT STEWARD A SHARED VISION TEACH PEOPLE TO SEE THE ‘BIG PICTURE’ THE FIFTH DISCIPLINE, CHAPTER 18 PERSONAL AND ORGANIZATIONAL TRANSFORMATION : PERSONAL AND ORGANIZATIONAL TRANSFORMATION LOVE : LOVE “LOVE IS A DIFFICULT WORD TO USE IN THE CONTEXT OF BUSINESS AND MANAGEMENT. THE BEST DEFINITION..IS THE FULL AND UNCONDITIONAL COMMITMENT TO ANOTHER’S “COMPLETION,” TO ANOTHER BEING ALL THAT SHE OR HE CAN AND WANTS TO BE” --THE FIFTH DISCIPLINE P.285 HOW DID THE FOUR GHOSTLY AUDITORS SHOW LOVE? : HOW DID THE FOUR GHOSTLY AUDITORS SHOW LOVE? : CONFRONT HIS ‘LEARNING DISABILITIES’? HOW DID SCROOGE : FOCUS ON QUALITY OF LIFE RATHER THAN CONTROL? CHALLENGE ORGANIZATIONAL *POLITICS? (*DYSFUNCTIONAL SELF-SERVING BEHAVIOR) THE FIFTH DISCIPLINE PAGE 374 HOW DID SCROOGE : WHEN DID SCROOGE REALIZE THAT THE LEARNING ORGANIZATION IS INCONGRUOUS WITH THE TRADITIONAL ORGANIZATION? DISCOVER THAT A LEARNING ORGANIZATION REQUIRED HIS PERSONAL TRANSFORMATION? LEARN THAT THE LEARNING ORGANIZATION REQUIRES BOTH A MIND AND POWER SHIFT ? : BIBLIOGRAPHY Morgan, G. (1997). Images of Organization. Second Edition. Sage Publications. London. Senge, Peter. (1990). The Fifth Discipline: the art and practice of the Learning Organization. Doubleday: New York. 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scrooge creates a learning organization learningorganization Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 472 Category: Education License: All Rights Reserved Like it (4) Dislike it (0) Added: August 15, 2010 This Presentation is Public Favorites: 1 Presentation Description The challenge of creating an authentic learning organization Comments Posting comment... By: learningorganization (15 month(s) ago) Dear Dr. Gonos, I authorize the download of the slides to any and all viewers. Thank you! Carman Saving..... Post Reply Close Saving..... Edit Comment Close By: ijaz108 (19 month(s) ago) Excellent content. I want to download the video. Please allow. Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript THINKING CREATIVELY, BUILDING EFFECTIVELY : THINKING CREATIVELY, BUILDING EFFECTIVELY BY CARMAN DE VOER MAIS : BY CARMAN DE VOER MAIS *SCROOGE CREATES A LEARNING ORGANIZATION : *SCROOGE CREATES A LEARNING ORGANIZATION NEW WINESKINS FOR NEW WINE : NEW WINESKINS FOR NEW WINE SCROOGE WILL LEARN THAT NEW WINE (LEARNING ORGANIZATION CONCEPTS LIKE FREEDOM, LOVE, COMPASSION, CONNECTEDNESS) DEMANDS NEW WINESKINS (A NEW TYPE OF ORGANIZATION AND LEADER) SCROOGE WILL LEARN : SCROOGE WILL LEARN WHAT A LEARNING ORGANIZATION IS AND IS NOT HOW, LIKE A ‘NEW PATCH’ ON A ‘WORN OUT GARMENT,’ THE LEARNING ORGANIZATION IS INCONGRUOUS WITH THE TRADITIONAL ORGANIZATION WHY A LEARNING ORGANIZATION REQUIRES HIS PERSONAL TRANSFORMATION WHY THE LEARNING ORGANIZATION REQUIRES BOTH A MIND AND POWER SHIFT WHAT IS A LEARNING ORGANIZATION? : WHAT IS A LEARNING ORGANIZATION? AN ORGANIZATION “DEDICATED TO THE WELL-BEING AND GROWTH OF EMPLOYEES AS WELL AS TO SUCCESS” -THE FIFTH DISCIPLINE THE LEARNING ORGANIZATION : THE LEARNING ORGANIZATION MANAGERS AND NON-MANAGERS ASK: WHAT KIND OF ORGANIZATION CAN WE CREATE? [PERSONAL MASTERY] WHAT FORCES PREVENT US FROM CREATING THAT ORGANIZATION? [MENTAL MODELS] HOW CAN WE FREELY DISCUSS OUR ASSUMPTIONS ABOUT ORGANIZATION? [TEAM LEARNING] HOW CAN WE CULTIVATE THE ABILITY TO SEE THE WHOLE AND THE PARTS OF THE ORGANIZATION? [SYSTEMS THINKING] HOW CAN WE CREATE AN ORGANIZATION THAT EACH CAN WHOLLY COMMIT TO? [SHARED VISION] HUMBUG! : HUMBUG! “I ALREADY HAVE A LEARNING ORGANIZATION” SAYS SCROOGE SCROOGE’S “LEARNING ORGANIZATION” : SCROOGE’S “LEARNING ORGANIZATION” PERSONAL MASTERY-I HAVE ACQUIRED TECHNICAL PROFICIENCY MENTAL MODELS- I AM ‘IN CONTROL’ SHARED VISION-I COMMAND COMPLIANCE TEAM LEARNING-CRATCHIT AND I WORK HARD ON MY GOALS SYSTEMS THINKING-ALL RELATIONSHIPS ARE MEANS TO MY ENDS SCROOGE’S LEARNING DISABILITIES : SCROOGE’S LEARNING DISABILITIES HE IS THE EMPLOYER (HIS WHOLE IDENTITY) THE ENEMY IS OUT THERE RATHER THAN WITHIN HIMSELF HE DOES NOT SEE HOW HE IS CONTRIBUTING TO HIS OWN PROBLEMS HE FIXATES ON EVENTS RATHER THAN THE SLOW, GRADUAL THREATS HE REFUSES TO SLOW DOWN AND SEE HOW GRADUAL PROCESSES POSE THE GREATEST THREATS HE IGNORES THE CONSEQUENCES OF HIS MAJOR DECISIONS HE FINDS SELF-INQURY PAINFUL AND THREATENING TO HIS POSITION FOUR GHOSTLY AUDITORS EVALUATE WHETHER SCROOGE HAS ACTUALLY PROVIDED “THE ENABLING CONDITIONS FOR [BOB AND OTHERS] TO LEAD THE MOST ENRICHING LIVES THEY CAN?” THE FIFTH DISCIPLINE PAGE 140 : FOUR GHOSTLY AUDITORS EVALUATE WHETHER SCROOGE HAS ACTUALLY PROVIDED “THE ENABLING CONDITIONS FOR [BOB AND OTHERS] TO LEAD THE MOST ENRICHING LIVES THEY CAN?” THE FIFTH DISCIPLINE PAGE 140 SCROOGE AND BOB MUST COLLABORATE TO ACHIEVE CORPORATE EXCELLENCE : SCROOGE AND BOB MUST COLLABORATE TO ACHIEVE CORPORATE EXCELLENCE SCROOGE VIEWS CRATCHIT AS A MEANS TO AN END RATHER THAN A PERSON VALUED FOR HIMSELF PROBLEM STATEMENT SWOT ANALYSIS : SWOT ANALYSIS STRENGTHS: SCOOGE IS COMPETENT WEAKNESSES: SCROOGE RESISTS LEARNING (TRANSFORMATION) OPPORTUNITIES: SCROOGE CAN CHANGE THREATS: ONLY TRANSFORMATION CAN SAVE HIM OTHERS? WHAT ABOUT BOB? THE TRADITIONAL ORGANIZATION : THE TRADITIONAL ORGANIZATION FOCUS ON SURVIVAL. DRIVEN BY BOTTOM LINE POWER IS CONCENTRATED AND WEILDED ARBITRARILY EMPHASIS ON CONTROL ASSUMES EMPLOYEES ARE GROSSLY LIMITED IN THEIR ABILITIES AND MOTIVATION HUMAN QUALITIES NOT AMENABLE TO CALCULATION AND CONTROL ARE ACTIVELY DISCOURAGED PERSONAL MASTERYSCROOGE MUST BUILD AN ORGANIZATION WHERE HE AND BOB : PERSONAL MASTERYSCROOGE MUST BUILD AN ORGANIZATION WHERE HE AND BOB CREATE A VISION OF THE IDEAL ORGANIZATION COMMIT TO THE TRUTH NO MATTER HOW UNPLEASANT CHALLENGE THE STATUS QUO MENTAL MODELSSCROOGE MUST OVERCOME THE BASIC DISEASES OF THE HIERARCHY : MENTAL MODELSSCROOGE MUST OVERCOME THE BASIC DISEASES OF THE HIERARCHY VISION, VALUES, AND MENTAL MODELS MUST REPLACE MANAGING, ORGANIZING, AND CONTROLLING SCROOGE MUST SURFACE, TEST, AND IMPROVE HIS INTERNAL PICTURES OF HOW THE WORLD WORKS HOW DID SCROOGE LIMIT OR DECEIVE HIMSELF FROM SEEING WHAT IS? : HOW DID SCROOGE LIMIT OR DECEIVE HIMSELF FROM SEEING WHAT IS? "At this festive season of the year, Mr. Scrooge," "it is more than usually desirable that we should make some slight provision for the Poor and Destitute, who suffer greatly at the present time. Many thousands are in want of common necessaries; hundreds of thousands are in want of common comforts, sir." MENTAL MODELS ARE PICTURES OF REALITY HELD BY DECISION-MAKERS. MENTAL MODELSACTIVELY SHAPE HOW WE ACTAFFECT WHAT WE ‘SEE’DETERMINE WHAT WE MEASURE : MENTAL MODELS ARE PICTURES OF REALITY HELD BY DECISION-MAKERS. MENTAL MODELSACTIVELY SHAPE HOW WE ACTAFFECT WHAT WE ‘SEE’DETERMINE WHAT WE MEASURE “Are there no prisons?" asked Scrooge. "Plenty of prisons," said the gentleman, laying down the pen again. "And the Union workhouses?" demanded Scrooge. "Are they still in operation?" "They are. Still," returned the gentleman, "I wish I could say they were not." "The Treadmill and the Poor Law are in full vigor, then?" said Scrooge. "Both very busy, sir.” THEORY X : THEORY X "You'll want all day to-morrow, I suppose?" said Scrooge. "If quite convenient, sir." "It's not convenient," said Scrooge, "and it's not fair. If I was to stop half-a-crown for it, you'd think yourself ill-used, I'll be bound?" The clerk smiled faintly. "And yet," said Scrooge, "you don't think me ill-used, when I pay a day's wages for no work." The clerk observed that it was only once a year. "A poor excuse for picking a man's pocket every twenty-fifth of December!" said Scrooge. "But I suppose you must have the whole day. Be here all the earlier next morning." THEORY X : THEORY X DOES SCROOGE HOLD THEORY X ASSUMPTIONS ABOUT BOB? BOB DISLIKES WORK AND ATTEMPTS TO AVOID IT HASNO AMBITION, WANTS NO RESPONSIBILITY WOULD RATHER FOLLOW THAN LEAD IS SELF-CENTERED AND THEREFORE DOES NOT CARE ABOUT ORGANIZATIONAL GOALS RESISTS CHANGE IS GULLIBLE AND NOT PARTICULARLY INTELLIGENT HOW MIGHT THEORY X ASSUMPTIONS UNDERMINE THE LEARNING ORGANIZATION? SYSTEMS THINKINGIS ABOUT SEEING A WEB OF RELATIONSHIPS AND HOW OUR ACTIONS IMPACT THOSE OVER TIME. : SYSTEMS THINKINGIS ABOUT SEEING A WEB OF RELATIONSHIPS AND HOW OUR ACTIONS IMPACT THOSE OVER TIME. AT THIS STAGE OF HIS DEVELOPMENT, SCROOGE’S THINKING IS SIMPLISTIC AND LINEAR. THE GHOSTS WILL FACILITATE SYSTEMS THINKING LET’S CONSIDER HOW SCROOGE’S WORLDVIEW IMPACTED OTHERS HOW DID SCROOGE’S WORLDVIEW IMPACT HIS NEPHEW AND BOB? : HOW DID SCROOGE’S WORLDVIEW IMPACT HIS NEPHEW AND BOB? ”My clerk, with fifteen shillings a week, and a wife and family, talking about a merry Christmas” HOW DID SCROOGES LINEAR THINKING IMPACT BOB’S FAMILY? : HOW DID SCROOGES LINEAR THINKING IMPACT BOB’S FAMILY? “In came little Bob, the father…his threadbare clothes darned up and brushed, to look seasonable; and Tiny Tim upon his shoulder. Alas for Tiny Tim, he bore a little crutch, and had his limbs supported by an iron frame” COMPASSION AND EMPATHY ARE ESSENTIAL IN THE LEARNING ORGANIZATION. HOW DOES SCROOGE MEASURE UP? : COMPASSION AND EMPATHY ARE ESSENTIAL IN THE LEARNING ORGANIZATION. HOW DOES SCROOGE MEASURE UP? “Bob's voice was tremulous when he told them [about Tim in church] and trembled more when he said that Tiny Tim was growing strong and hearty” DOES SCROOGE YET SEE THE REALITY OF HIS PAST? : DOES SCROOGE YET SEE THE REALITY OF HIS PAST? “Scrooge took his melancholy dinner in his usual melancholy tavern; and having read all the newspapers, and beguiled the rest of the evening with his banker's-book, went home to bed” SCROOGE LEARNS THAT HE IS ABOUT TO BE AUDITED : SCROOGE LEARNS THAT HE IS ABOUT TO BE AUDITED TEAM LEARNING : TEAM LEARNING THROUGH DIALOGUE, SCROOGE MUST EXPERIENCE A FREE FLOW OF CONFLICTING IDEAS FOR CREATIVE THINKING DEFENSIVE ROUTINES : DEFENSIVE ROUTINES REFLECTION AND MUTUAL INQUIRYSOME ISSUES WERE UNDISCUSSABLE TO SCROOGE--HIS OSTRACISM AS A YOUNG MAN AND HIS SISTER’S DEATH. THE GHOST AND SCROOGE ENGAGE IN MUTUAL INQUIRY TO SURFACE THESE ISSUES : REFLECTION AND MUTUAL INQUIRYSOME ISSUES WERE UNDISCUSSABLE TO SCROOGE--HIS OSTRACISM AS A YOUNG MAN AND HIS SISTER’S DEATH. THE GHOST AND SCROOGE ENGAGE IN MUTUAL INQUIRY TO SURFACE THESE ISSUES “Scrooge entered timidly, and hung his head before this Spirit. He was not the dogged Scrooge he had been; and though the Spirit's eyes were clear and kind, he did not like to meet them” : “Scrooge entered timidly, and hung his head before this Spirit. He was not the dogged Scrooge he had been; and though the Spirit's eyes were clear and kind, he did not like to meet them” A SHIFT OF MIND : A SHIFT OF MIND FOR SCROOGE, “LEARNING” WAS PAINFUL BECAUSE IT REQUIRED A FUNDAMENTAL SHIFT IN HIS BELIEFS ABOUT THE WORLD : FOR SCROOGE, “LEARNING” WAS PAINFUL BECAUSE IT REQUIRED A FUNDAMENTAL SHIFT IN HIS BELIEFS ABOUT THE WORLD SYSTEMS THINKING SCROOGE MUST LEARN HOW HE CREATED HIS ‘REALITY’HOW HE (AND BOB) CAN RE-CREATE REALITY : SYSTEMS THINKING SCROOGE MUST LEARN HOW HE CREATED HIS ‘REALITY’HOW HE (AND BOB) CAN RE-CREATE REALITY SCROOGE BEGINS TO SEE THE GAP BETWEEN CAUSE AND EFFECT . : SCROOGE BEGINS TO SEE THE GAP BETWEEN CAUSE AND EFFECT . SCROOGE GRADUALLY SEES THE NON-OBVIOUS : SCROOGE GRADUALLY SEES THE NON-OBVIOUS “Scrooge resolved to treasure up every word he heard, and everything he saw; and especially to observe the shadow of himself when it appeared” : “Scrooge resolved to treasure up every word he heard, and everything he saw; and especially to observe the shadow of himself when it appeared” “Human beings are controlled by forces we have not yet learned how to perceive “ : “Human beings are controlled by forces we have not yet learned how to perceive “ “All of us are trapped in structures, embedded both in our ways of thinking and in the interpersonal and social milieus in which we live” THE FIFTH DISCIPLINE P.171 SCROOGE BEGINS TO SEE HIS CONNECTEDNESS TO THE WORLD : SCROOGE BEGINS TO SEE HIS CONNECTEDNESS TO THE WORLD SCROOGE ULTIMATELY SEES THAT SMALL CHANGES CAN PRODUCE LARGE EFFECTS : SCROOGE ULTIMATELY SEES THAT SMALL CHANGES CAN PRODUCE LARGE EFFECTS Scrooge sees the reality of his likely future : Scrooge sees the reality of his likely future "I will live in the Past, the Present, and the Future!" Scrooge repeated, as he scrambled out of bed. The Spirits of all Three shall strive within me” : "I will live in the Past, the Present, and the Future!" Scrooge repeated, as he scrambled out of bed. The Spirits of all Three shall strive within me” SCROOGE BEGINS TO UNDERSTAND THE ENORMOUS RESERVOIR OF UNTAPPED POTENTIAL IN PEOPLE : SCROOGE BEGINS TO UNDERSTAND THE ENORMOUS RESERVOIR OF UNTAPPED POTENTIAL IN PEOPLE SCROOGE’S ‘CONVERSION’ IS INSPIRING : SCROOGE’S ‘CONVERSION’ IS INSPIRING SCROOGE MOVES FROM A PUNITIVE TO A VALUE-BASED , VISION-DRIVEN ENVIRONMENT : SCROOGE MOVES FROM A PUNITIVE TO A VALUE-BASED , VISION-DRIVEN ENVIRONMENT SCROOGE DEDICATES TO HARNESSING THE COMMITMENT OF BOB AND TO BUILDING A BETTER WORLD : SCROOGE DEDICATES TO HARNESSING THE COMMITMENT OF BOB AND TO BUILDING A BETTER WORLD SHARED VISIONTOGETHER, SCROOGE AND CRATCHIT WILL EXPLORE THE QUESTION: : SHARED VISIONTOGETHER, SCROOGE AND CRATCHIT WILL EXPLORE THE QUESTION: WHAT KIND OF ORGANIZATION DO WE WANT TO CREATE? "A merrier Christmas, Bob, my good fellow, than I have given you for many a year. I'll raise your salary, and endeavor to assist your struggling family, and we will discuss your affairs this very afternoon, over a Christmas bowl of smoking bishop, Bob. Make up the fires, and buy another coal-scuttle before you dot another i, Bob Cratchit!" : "A merrier Christmas, Bob, my good fellow, than I have given you for many a year. I'll raise your salary, and endeavor to assist your struggling family, and we will discuss your affairs this very afternoon, over a Christmas bowl of smoking bishop, Bob. Make up the fires, and buy another coal-scuttle before you dot another i, Bob Cratchit!" “He became as good a friend, as good an employer, and as good a man, as the good old city knew” : “He became as good a friend, as good an employer, and as good a man, as the good old city knew” “Scrooge was better than his word. He did it all, and infinitely more; and to Tiny Tim, who did not die, he was a second father” : “Scrooge was better than his word. He did it all, and infinitely more; and to Tiny Tim, who did not die, he was a second father” HOW DID SCROOGE CREATE A LEARNING ORGANIZATION? : HOW DID SCROOGE CREATE A LEARNING ORGANIZATION? HE BECAME A NEW MAN HE BECAME A NEW TYPE OF LEADER HE AND BOB CREATED A NEW TYPE OF ORGANIZATION ESSENTIALLY, HE ABANDONED HIS WHOLE PARADIGM OF WHO HE WAS AS A MANAGER TO MASTER THE NEW WORK OF THE LEARNING ORGANIZATION--THE FIFTH DISCIPLINE, P.345 AS A NEW LEADER SCROOGE WILL : AS A NEW LEADER SCROOGE WILL DESIGN NEW WORK PROCESSES TO ENABLE ALL TO ACHIEVE THE RESULTS THEY TRULY CARE ABOUT STEWARD A SHARED VISION TEACH PEOPLE TO SEE THE ‘BIG PICTURE’ THE FIFTH DISCIPLINE, CHAPTER 18 PERSONAL AND ORGANIZATIONAL TRANSFORMATION : PERSONAL AND ORGANIZATIONAL TRANSFORMATION LOVE : LOVE “LOVE IS A DIFFICULT WORD TO USE IN THE CONTEXT OF BUSINESS AND MANAGEMENT. THE BEST DEFINITION..IS THE FULL AND UNCONDITIONAL COMMITMENT TO ANOTHER’S “COMPLETION,” TO ANOTHER BEING ALL THAT SHE OR HE CAN AND WANTS TO BE” --THE FIFTH DISCIPLINE P.285 HOW DID THE FOUR GHOSTLY AUDITORS SHOW LOVE? : HOW DID THE FOUR GHOSTLY AUDITORS SHOW LOVE? : CONFRONT HIS ‘LEARNING DISABILITIES’? HOW DID SCROOGE : FOCUS ON QUALITY OF LIFE RATHER THAN CONTROL? CHALLENGE ORGANIZATIONAL *POLITICS? (*DYSFUNCTIONAL SELF-SERVING BEHAVIOR) THE FIFTH DISCIPLINE PAGE 374 HOW DID SCROOGE : WHEN DID SCROOGE REALIZE THAT THE LEARNING ORGANIZATION IS INCONGRUOUS WITH THE TRADITIONAL ORGANIZATION? DISCOVER THAT A LEARNING ORGANIZATION REQUIRED HIS PERSONAL TRANSFORMATION? LEARN THAT THE LEARNING ORGANIZATION REQUIRES BOTH A MIND AND POWER SHIFT ? : BIBLIOGRAPHY Morgan, G. (1997). Images of Organization. Second Edition. Sage Publications. London. Senge, Peter. (1990). The Fifth Discipline: the art and practice of the Learning Organization. Doubleday: New York. Pictures by WWW.SHEEPLAUGHS.COM