Kyaw Moe's Project

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Kyaw Moe CLO- Cactus August-17-2009

CLO TRAININGKYAW MOE1ST PRESENTATION : 

CLO TRAININGKYAW MOE1ST PRESENTATION PROBLEM IDENTIFICATION CURRENT SITUATION Cactus plant current absenteeism rate is 10% GOAL To reduce absenteeism 1% by December 31, 2009 with an emphasis on how absenteeism relates to multi-cultural work force. CONTROL ITEM [ ABSENCES / TOTAL ABSENCES ] * 100 STRATIFICATION OPPORTUNITIES See @ slide 4 1

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STRATIFICATION OPPORTUNITIES Names of the items of absenteeism are classified and recorded based on: Different races Hispanic (Non-Refugee) African-American (Refugee) (Sudanese, Somalia, and African American) Asian (Refugee) (Burmese and Laos) White & Black (Non-Refugee) Reasons No Call No Show Employee Call In Sick Unexcused Absences (Car problems, Personal Issues, Babysitter, and Emergency)-Late Call Departments FAB-A, B, C & KILL-A, B, C PROBLEM IDENTIFICATION 2

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CURRENT SITUATION PROBLEM IDENTIFICATION 3

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Current Population & Absences PROBLEM IDENTIFICATION 4

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TOTAL ABSENCES BY RACE ONE YEAR PROBLEM IDENTIFICATION 6

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Departments by Individual Absences PROBLEM IDENTIFICATION 8

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TOTAL ABSENCES BY REASONS ONE YEAR PROBLEM IDENTIFICATION 9

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TO REDUCE ABSENTEEISM 1 % BY DECEMBER 31, 2009 WITH AN EMPHASIS ON MULTI-CULTURE GOAL: REDUCE1% 10

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NO CALL NO SHOW BY RACE ONE YEAR OBSERVATION GATHERING DATA 12

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CALL IN SICK BY RACES ONE YEAR OBSERVATION GATHERING DATA 13

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UNEXECUSED ABSENCES BY RACE ONE YEAR OBSERVATION GATHERING DATA 14

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LATE CALL-NO SHOW BY RACE ONE YEAR OBSERVATION GATHERING DATA 15

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NO CALL NO SHOW BY DEPATMENTS ONE YEAR OBSERVATION GATHERING DATA 16

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EMPLOYEES CALL IN SICK BY DEPATMENTS ONE YEAR OBSERVATION GATHERING DATA 17

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UNEXECUSED ABSENCES BY DEPATMENTS ONE YEAR OBSERVATION GATHERING DATA 18

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LATE CALL- NO SHOW BY DEPATMENTS ONE YEAR OBSERVATION GATHERING DATA 19

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Generally We have lost around 2200 employees every year which costs us $7,043, 200 Per employee $3,200 before reaching to 6 months After 6 months, between $3,400-$3,500 Unemployment rate for Federal 6.2% of 7000 of per employee’s wage State rate varies State to State If we’ve unstable employment record and lose cases, we wouldn’t get federal discount rate, which means we’re paying more.

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By Department By Races

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Sick Call No Call Show Unexcused Absences Late Call Job Satisfaction Hiring Process Employees-Management Communication Training Cultural Differences Limited Language ABSENTEEISM HYPOTHESIS OBSERVATION 21

HYPOTHESIS : 

HYPOTHESIS OBSERVATION WHY ABSENTEEISM? DO THEY LIKE THEIR JOB? WHAT DO I WANT TO KNOW? PEOPLE TOO TIRED? CHAIN SPEED TOO FAST CONDITION OF KNIFE? DO THEY FEEL FAIR WITH SUPERVISORS? DO THEY HAVE PRIDE IN THEIR JOB? HOW IS THE ORIENTATION & TRAINING PROCESS? UNDERSTAND ATTENDANCE POLICY? IS PAY GOOD? DO THEY HAVE FUN AT WORK? ARE THEY REALLY SICK? DO THEY KNOW HOW TO CALL IN? WHAT PREVENT THEM COME TO WORK? 22

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SURVEY OBSERVATION NUMBER OF TIMES EMPLOYEES SICK IN A YEAR 23

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OBSERVATION SURVEY 24

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SUPERVISOR: WHEN EMPLOYEES CALL IN SICK, HOW OFTEN DO YOU THINK THEY REALLY ARE SICK? OBSERVATION SURVEY 25

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OBSERVATION SURVEY 26 SUPERVISORS: WHY DON’T EMPLOYEES CALL?

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TRAINING PROCESS DID A TRAINER CLEARLY SHOW HOW TO CALL? HOW OFTEN A TRAINER COME TO TEACH SHARPING KNIFE? OBSERVATION SURVEY 27

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MANAGEMENT COMMUNICATION SEND TO NURSE OBSERVATION SURVEY 28

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Is your supervisor fair, hard worker, knowledgeable, or helpful?

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Do you think you can find a job easily in another place or find a better job in another place?

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Do you think HR resolves the problem fairly? Do you think you have fully spent your 15 minutes and 30 minutes breaks?

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ATTENDANCE POLICY TOO MANY TARDY DAYS GIVEN MIGHT NOT REHIRE FOR BAD ATTENDANCE OBSERVATION SURVEY 29

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WORK AS A TEAM EMPLOYEES SUPERVISOR OBSERVATION SURVEY 30

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Do you know who your plant manager is? Do you know who your HR director is?

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COMMENTS YOU GAVE ME IN THE SURVEY

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Nowadays Business is not only about money Also creating better society, making generation better; secure their life

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TOYOTA WAY

Creating Better Working ConditionCreating Better Working Environment : 

Creating Better Working ConditionCreating Better Working Environment RAW MATERIALS MACHINE MEASUREMENT LABOR METHODS ENVIORNMENT Home Family issues Work Place Cold Hard Work Small Space Poor Problem Solving Lack of understanding valuing EE Produce Stress Tired Poor Performance Poor Quality Problems Not enough EE in lines Lack of Training in many different ways Policy Performance Leadership skills Info isn’t going down to the floor Lack of communication between HR; operation Attendance Policy Many days to be missed EE easily gets excuse from clinic Lack of EE education Machine fast Short line Small space Dollar amount × Absent hour Absences × Total Absences Respect for People Continuous Improvement PROBLEM ABSENTEEISM

CLOSING COMMENTS : 

CLOSING COMMENTS CLO should’ve meeting with mentor, plant manager; HR director once a month; writes report to corporate and copy to HR director and plant manager once a month. Need to research for bringing new technology to the floor. Need to change the inventory system in the Warehous.

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THANK YOU! Oscar Ortega Scott Brinkley John Damron Michael Herrera & ALL OTHER PEOPLE WHO SUPPORT MY PROJECT.