logging in or signing up SIX SIGMA Training 1 kimo10 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 816 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: July 27, 2010 This Presentation is Public Favorites: 2 Presentation Description No description available. Comments Posting comment... By: pawarprakash (18 month(s) ago) I like the content and presentation. it gives a very good understanding of Six sigma in a very few slides. As a teacher who is teaching management graduates, I appreciate if you can send this to me so that i can study. Email ID pawarprak@rediffmail.com Saving..... Post Reply Close Saving..... Edit Comment Close By: kimo10 (22 month(s) ago) Dear Mohammedsayyah, Its allready allawable and availabled for downloading,I checked.if stil there is a problem let me know if you please and I will try again. Regards Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript Slide 1: SIX SIGMA INTRODUCTION Slide 2: BASIC PREMISES OF SIX SIGMA CUSTOMER ORIENTATION PROCESS ORIENTATION SPEAK WITH FACTS Slide 3: CUSTOMER ORIENTATION Six Sigma -Basic Premises : Six Sigma -Basic Premises NO COMPNY MAKES MONEY INSIDE THE ORGANISATION EVERYTHING DONE INSIDE THE COMPANY IS COST ONLY WHEN THE COMPANY GOES OUTSIDE IT HAS AN OPPOURTUNITY TO MAKE MONEY SO, WHAT IS THE REAL PURPOSE OF BUSINESS ? Customer Orientation Slide 5: THEN THE REAL PURPOSE OF BUSINESS IS: TO FIND CUSTOMERS SUCCESS IN FINDING THEM AND SATISFYING THEM IS MEASURED BY THE PROFITS WE MAKE Six Sigma -Basic Premises Customer Orientation Slide 6: The best six sigma project begin not inside the business but outside it, focused on answering the question - how can we make the customer more competitive? What is critical to the customers’ success?….. One thing we have discovered with certainty is that anything we do that makes the customer more successful inevitably results in a financial return to us. Jack Welch Six Sigma -Basic Premises Customer Orientation Slide 7: PROCESS ORIENTATION Slide 8: The Organization as an Adaptive System COMPETITION Capital Market Labor Market Suppliers ENVIRONMENTAL INFLUENCES (Government, Economy, Culture) Six Sigma -Basic Premises CUSTOMERS Business Organization Acquire Order Execute Order Deliver Order Support Processes: Leadership HR Finance, etc. Slide 9: Enabler - Result Relationship Enabler Result World Class Contenders Won’t go the Distance Punch Bag Promising 60% 0% 60% 100% 80% 80% 100% Six Sigma -Basic Premises Slide 10: Functional Silos QCD QCD QCD QCD Market Engineering Production Dispatch Slide 11: Functional Silos QCD QCD QCD QCD Market Engineering Production Dispatch Slide 12: INDENTOR / USER PURCHASE QC STORES PROCUREMENT PROCESS Right Quality Quantity Price Time FUNCTIONAL vs PROCESS TARGET Slide 13: Process Measures Marketing Engineering Procurement Manufacturing Sales Customer Customer M1-E= EXT/CR MEASURES M1-I = INT/BUSINESS MEASURES M2 = SUB-PROCESS MEASURES M3 = KEY PROCESS STEP MEASURES M1-I M1-E M2 M2 M3 M3 M2 PROCESS MANAGEMENT Slide 14: Six Sigma -Basic Premises The Process Model CUSTOMER MARKETING ENGINEERING PROCUREMENT MANUFACTURING DESPATCH Every Organization is like a Relay Race. Slide 15: SPEAK WITH FACTS Slide 16: Six Sigma -Basic Premises Speak with Facts If we can’t express something in numbers, we don’t know much about it. If we don’t know much about it, we can’t control it If we can’t control it, we are at the mercy of chance. Slide 17: Six Sigma -Basic Premises Speak with Facts IN GOD WE BELIEVE, FOR EVERYTHING ELSE BRING DATA Slide 18: Six Sigma -Basic Premises Speak with Facts DATA COLLECTION: What? How? How much? Depends on OBJECTIVE of Data? Slide 19: Six Sigma -Basic Premises Speak with Facts DATA COLLECTION: OBJECTIVE? Know current Status Investigate / Experiment Control for future What is Six Sigma? : What is Six Sigma? Six Sigma is a comprehensive system of achieving , sustaining and maximizing Business success driven by Close understanding and satisfaction of customer needs Diligent attention to improving, managing and optimizing business processes, Disciplined use of facts, data and statistical analysis What is Six Sigma? : What is Six Sigma? Proven benefits of Six Sigma system are diverse, Including: Cost reduction Productivity improvement Market share growth Customer retention Cycle -time reduction Defect reduction Culture change, etc. Genius of the “And” Slide 22: FUNDAMENTAL STEPS IN SIX SIGMA PROJECT Fundamental Steps : Fundamental Steps There are 5 fundamental steps involved in applying the breakthrough strategy for achieving Six Sigma. Define Measure Analyze Improve Control Slide 24: Develop Business case and Team charter Map the Current Process Listen to the Voice of Customer Define the Scope and Purpose Define the boundaries Expected resource needs Project Timeline DEFINE Slide 25: Collect baseline data that pinpoints problem location and occurrence Develop a sampling strategy Validate your measurement system using gauge R&R Determine Process Capability and Sigma Level Learn concepts and tools needed to collect reliable and accurate data A focused problem statement MEASURE Slide 26: Process door Vs Data door Identify potential causes ( Y= f (X1, X2, X3, Xn)) Classify Xs into White Noise and Black Noise Improve Process Control / Poka –yoke to eliminate Black Noise Identify non-value adding process steps Calculate the Process Capability / Sigma Level ANALYZE Slide 27: Do regression analysis Do Design and Analysis of experiments Study the Bench-marks and innovate Assess risks and conduct Pilot Implementation Implementation IMPROVE ( + INNOVATE) Slide 28: Develop Control plans and Control Charts Routine Implementation of Control Plan. Standardize and Document effective methods Evaluating Results, Summarize key learning's Conduct revalidation when changes occurs in the Process / Product. CONTROL People Behind Six Sigma : People Behind Six Sigma Champions - Responsibilities : Champions - Responsibilities Create the vision of Six Sigma for the organization. Define the road map to implement Six Sigma across the organization. Select the right people. Develop a training plan for implementing breakthrough strategy. Carefully select high impact projects. Champions - Responsibilities : Champions - Responsibilities Support development of statistical thinking. Realize the gains by supporting Six Sigma projects through allocation of resources and removal of roadblocks. Recognize and reward people. Why the name “Black Belts”? : Why the name “Black Belts”? The name black belts comes from the sport of Karate. Both Karate and Six Sigma depend on mental discipline and systematic, intensive training. Just as black belts in Karate depend on power, speed and decisiveness, Six Sigma black belts should also depend on the same qualities. Just as the black belts continuously reposition their bodies, Six Sigma black belts also must be able to reposition themselves as they move from one project to another. Characteristics of Six Sigma Black Belt : Characteristics of Six Sigma Black Belt Understands the “big picture” of the business. Focuses on results and understands the importance of the bottom line. Speaks the language of money, time, organizational objectives. An expert in SPC and continuous improvement tools. Capable of consulting, mentoring and coaching. Drives change by challenging conventional wisdom. Anticipates and confronts problems proactively and solves them. Slide 34: BLACK BELT TRAINING AGENDA You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
SIX SIGMA Training 1 kimo10 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 816 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: July 27, 2010 This Presentation is Public Favorites: 2 Presentation Description No description available. Comments Posting comment... By: pawarprakash (18 month(s) ago) I like the content and presentation. it gives a very good understanding of Six sigma in a very few slides. As a teacher who is teaching management graduates, I appreciate if you can send this to me so that i can study. Email ID pawarprak@rediffmail.com Saving..... Post Reply Close Saving..... Edit Comment Close By: kimo10 (22 month(s) ago) Dear Mohammedsayyah, Its allready allawable and availabled for downloading,I checked.if stil there is a problem let me know if you please and I will try again. Regards Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript Slide 1: SIX SIGMA INTRODUCTION Slide 2: BASIC PREMISES OF SIX SIGMA CUSTOMER ORIENTATION PROCESS ORIENTATION SPEAK WITH FACTS Slide 3: CUSTOMER ORIENTATION Six Sigma -Basic Premises : Six Sigma -Basic Premises NO COMPNY MAKES MONEY INSIDE THE ORGANISATION EVERYTHING DONE INSIDE THE COMPANY IS COST ONLY WHEN THE COMPANY GOES OUTSIDE IT HAS AN OPPOURTUNITY TO MAKE MONEY SO, WHAT IS THE REAL PURPOSE OF BUSINESS ? Customer Orientation Slide 5: THEN THE REAL PURPOSE OF BUSINESS IS: TO FIND CUSTOMERS SUCCESS IN FINDING THEM AND SATISFYING THEM IS MEASURED BY THE PROFITS WE MAKE Six Sigma -Basic Premises Customer Orientation Slide 6: The best six sigma project begin not inside the business but outside it, focused on answering the question - how can we make the customer more competitive? What is critical to the customers’ success?….. One thing we have discovered with certainty is that anything we do that makes the customer more successful inevitably results in a financial return to us. Jack Welch Six Sigma -Basic Premises Customer Orientation Slide 7: PROCESS ORIENTATION Slide 8: The Organization as an Adaptive System COMPETITION Capital Market Labor Market Suppliers ENVIRONMENTAL INFLUENCES (Government, Economy, Culture) Six Sigma -Basic Premises CUSTOMERS Business Organization Acquire Order Execute Order Deliver Order Support Processes: Leadership HR Finance, etc. Slide 9: Enabler - Result Relationship Enabler Result World Class Contenders Won’t go the Distance Punch Bag Promising 60% 0% 60% 100% 80% 80% 100% Six Sigma -Basic Premises Slide 10: Functional Silos QCD QCD QCD QCD Market Engineering Production Dispatch Slide 11: Functional Silos QCD QCD QCD QCD Market Engineering Production Dispatch Slide 12: INDENTOR / USER PURCHASE QC STORES PROCUREMENT PROCESS Right Quality Quantity Price Time FUNCTIONAL vs PROCESS TARGET Slide 13: Process Measures Marketing Engineering Procurement Manufacturing Sales Customer Customer M1-E= EXT/CR MEASURES M1-I = INT/BUSINESS MEASURES M2 = SUB-PROCESS MEASURES M3 = KEY PROCESS STEP MEASURES M1-I M1-E M2 M2 M3 M3 M2 PROCESS MANAGEMENT Slide 14: Six Sigma -Basic Premises The Process Model CUSTOMER MARKETING ENGINEERING PROCUREMENT MANUFACTURING DESPATCH Every Organization is like a Relay Race. Slide 15: SPEAK WITH FACTS Slide 16: Six Sigma -Basic Premises Speak with Facts If we can’t express something in numbers, we don’t know much about it. If we don’t know much about it, we can’t control it If we can’t control it, we are at the mercy of chance. Slide 17: Six Sigma -Basic Premises Speak with Facts IN GOD WE BELIEVE, FOR EVERYTHING ELSE BRING DATA Slide 18: Six Sigma -Basic Premises Speak with Facts DATA COLLECTION: What? How? How much? Depends on OBJECTIVE of Data? Slide 19: Six Sigma -Basic Premises Speak with Facts DATA COLLECTION: OBJECTIVE? Know current Status Investigate / Experiment Control for future What is Six Sigma? : What is Six Sigma? Six Sigma is a comprehensive system of achieving , sustaining and maximizing Business success driven by Close understanding and satisfaction of customer needs Diligent attention to improving, managing and optimizing business processes, Disciplined use of facts, data and statistical analysis What is Six Sigma? : What is Six Sigma? Proven benefits of Six Sigma system are diverse, Including: Cost reduction Productivity improvement Market share growth Customer retention Cycle -time reduction Defect reduction Culture change, etc. Genius of the “And” Slide 22: FUNDAMENTAL STEPS IN SIX SIGMA PROJECT Fundamental Steps : Fundamental Steps There are 5 fundamental steps involved in applying the breakthrough strategy for achieving Six Sigma. Define Measure Analyze Improve Control Slide 24: Develop Business case and Team charter Map the Current Process Listen to the Voice of Customer Define the Scope and Purpose Define the boundaries Expected resource needs Project Timeline DEFINE Slide 25: Collect baseline data that pinpoints problem location and occurrence Develop a sampling strategy Validate your measurement system using gauge R&R Determine Process Capability and Sigma Level Learn concepts and tools needed to collect reliable and accurate data A focused problem statement MEASURE Slide 26: Process door Vs Data door Identify potential causes ( Y= f (X1, X2, X3, Xn)) Classify Xs into White Noise and Black Noise Improve Process Control / Poka –yoke to eliminate Black Noise Identify non-value adding process steps Calculate the Process Capability / Sigma Level ANALYZE Slide 27: Do regression analysis Do Design and Analysis of experiments Study the Bench-marks and innovate Assess risks and conduct Pilot Implementation Implementation IMPROVE ( + INNOVATE) Slide 28: Develop Control plans and Control Charts Routine Implementation of Control Plan. Standardize and Document effective methods Evaluating Results, Summarize key learning's Conduct revalidation when changes occurs in the Process / Product. CONTROL People Behind Six Sigma : People Behind Six Sigma Champions - Responsibilities : Champions - Responsibilities Create the vision of Six Sigma for the organization. Define the road map to implement Six Sigma across the organization. Select the right people. Develop a training plan for implementing breakthrough strategy. Carefully select high impact projects. Champions - Responsibilities : Champions - Responsibilities Support development of statistical thinking. Realize the gains by supporting Six Sigma projects through allocation of resources and removal of roadblocks. Recognize and reward people. Why the name “Black Belts”? : Why the name “Black Belts”? The name black belts comes from the sport of Karate. Both Karate and Six Sigma depend on mental discipline and systematic, intensive training. Just as black belts in Karate depend on power, speed and decisiveness, Six Sigma black belts should also depend on the same qualities. Just as the black belts continuously reposition their bodies, Six Sigma black belts also must be able to reposition themselves as they move from one project to another. Characteristics of Six Sigma Black Belt : Characteristics of Six Sigma Black Belt Understands the “big picture” of the business. Focuses on results and understands the importance of the bottom line. Speaks the language of money, time, organizational objectives. An expert in SPC and continuous improvement tools. Capable of consulting, mentoring and coaching. Drives change by challenging conventional wisdom. Anticipates and confronts problems proactively and solves them. Slide 34: BLACK BELT TRAINING AGENDA