Benefits and challenges of ERP

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Benefits & Challenges of ERP :: As the example of Colgate-Palmolive has just shown ERP systems can generate significant business benefits for a company. Many other companies have found major business value in their use of ERP in several basis ways. Quality & Efficiency :: ERP creates a framework for integrating and improving a company’s internal business processes that results in significant improvements in the quality and efficiency of customer service, production, and distribution. Decreased Costs :: Many companies report significant reductions in transaction processing costs and hardware, software, and IT support staff compared to the nonintegrated legacy systems that were replaced by their new ERP systems.

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Decision Support :: ERP provides vital cross-functional information on business performance quickly to managers to significantly improve their ability to make better decisions in a timely manner across the entire business enterprise. Implementing ERP systems breaks down many former departmental and functional walls of business processes, information systems, and information resources. This results in more flexible organizational structures, managerial responsibilities, and work roles, and therefore a more agile and adaptive organization and workforce that can more easily capitalize on new business opportunities.

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Planning Processes Order-Fulfillment Process Order Capture Process Delivered Orders Customer Forecast Returns & Repairs Customer Orders Procurement Process Manufacturing Process Production Material Forecast Requirements Purchase Requirements Some of the business process flows and Customer & supplier information flow Supported by ERP systems

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Trends in ERP Today, ERP is still evolving – adapting to developments in technology and the demands of the market. Four important trends are shaping ERP’s continuing evolution: improvements in integration and flexibility, extensions to e-business applications, a broader reach to new users, and the adoption of Internet technologies.

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Flexible ERP Web-enabled ERP Inter enterprise ERP E-Business Suites Trends in the evolution Of ERP applications

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The application components in Oracle’s E-Business Suite Software product

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Strategic Tactical Operational Execution

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Business Value Goals Rapid Demand Fulfillment Collaborative Supply Chain Planning & Execution Customer Value Goals Give customers what they want, when and how they want it, at the lowest cost Inter enterprise Coordination of Mfg. & Buz. Process Effective Distribution & Channel Partnerships Responsiveness and Accountability to Customers Objectives of Supply Chain Management

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Information Sharing Product/Sales Data Sourcing Help Logistics Order Fulfillment Order Management Inventory Management Resource Allocation Systems Use and Integration Collaboration Marketing Sales and Service SCM Optimization Collaborative Design And Delivery Stages in the use of supply chain management