Process Streamlining (PS):
Process Streamlining (PS) Process: A group of steps with a beginning and an end that accomplishes something Sub-Process: A part (or subset) of a process Step: Individual (discrete) task or activity Incremental Improvement: Existing vs. new Incrementally improving an overall process by improving or redesigning its individual steps and sub-processes.
Sample Process and Sub-Processes:
Sample Process and Sub-Processes Process Hiring Sub-Processes Advertising Recruiting Application Interviewing Offer Acceptance
Process Streamlining (PS):
Process Streamlining (PS) Structured methodology Creative and interactive approaches Facilitated team sessions Map Identify problems Brainstorm and research potential improvements Select final solutions to recommend to Sponsors
Process Streamlining (PS):
Process Streamlining (PS) Grab Quick Wins Can be implemented immediately with no resources Focus on Short-Term recommendations Implemented in 90-120 days Reasonable resources Identify Mid-Term Recommendations 120+ days – 1 year More resources and change management Collect Long-Term Recommendations Will form basis of vision and strategy for “ next generation ” solutions
Why streamline processes?:
Why streamline processes? Client needs and expectations change New approaches and tools available Processes are “ in motion ” Focus on process goals get lost Duplication across processes Lack of consistency
PS Goals:
PS Goals Reduce bureaucracy and complexity Eliminate unneeded steps and approvals Reduce or eliminate time to complete steps and time between steps Reduce or eliminate paper Automate tasks and leverage available technology Staff who recognize process issues outside of this project --- with “ tools ” to address them
PS Benefits:
PS Benefits Faster completion of process More time for staff to do value -added activities Improved productivity Better client service Reduced costs Process documentation and auditability New tools and skills for team members