Student Services Orientation Presentation

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Welcome to Eastern University! : 

Welcome to Eastern University! 1

Frequently Asked Questions : 

How do I use Eaglemail? What is Blackboard? How do I pay my tuition bill? How do I conduct research online? Where are my grades? How much do I owe on my account? Who do I contact for…? Frequently Asked Questions 2

Today’s Goals : 

Today’s Goals To meet your classmates To provide you with your Eastern login & password To learn of Eastern’s support tools to ensure success in your program To connect with Eastern staff 3

Contents : 

4 Contents Eaglemail – 5 Blackboard – 23 myEastern – 55 MyAthens – 72 Additional Success Tools - 77

Eaglemail : 

Eaglemail 5

Eaglemail : 

Eaglemail Free email account provided by Google All Eastern communications sent to Eaglemail only Ability to forward Eaglemail to private email Tutorials available via Going Google 6

Eaglemail – How to Access : 

Eaglemail – How to Access 7

Eaglemail – How to Access : 

Eaglemail – How to Access 8

Eaglemail – How to Access : 

Eaglemail – How to Access Your login & password are provided when fully registered. Please note you CANNOT change your password. 9

Eaglemail – Preferences Page : 

Eaglemail – Preferences Page 10

Eaglemail – Inbox : 

A copy of this presentation will be emailed for future reference Eaglemail – Inbox 11

Eaglemail – Email Forward : 

Eaglemail – Email Forward 12

Eaglemail – Email Forward : 

Eaglemail – Email Forward Check on this box to forward Enter alternate email address here 13

Eaglemail – Chat : 

Eaglemail – Chat Check this box if you do not want everyone to see you on chat 14

Eaglemail – Name Search : 

Eaglemail – Name Search 15

Eaglemail – Google Documents : 

Eaglemail – Google Documents 16

Eaglemail – Google Documents : 

Eaglemail – Google Documents 17

Eaglemail – Google Documents : 

Eaglemail – Google Documents 18

Eaglemail – Google Documents : 

19 Eaglemail – Google Documents

Eaglemail – Calendar and Task List : 

20 Eaglemail – Calendar and Task List

Eaglemail – More Information : 

Eaglemail – More Information 21

Eaglemail – Questions? : 

Eaglemail – Questions? 22

Blackboard : 

Blackboard 23

Blackboard : 

Online learning environment Access course information Keep up with assignments and requirements Interact using the “Discussion Board” Blackboard 24

Blackboard – How to Access : 

Blackboard – How to Access 25

Blackboard – How to Access : 

Blackboard – How to Access 26

Blackboard – How to Access : 

Blackboard – How to Access 27

Blackboard – How to Access : 

Blackboard – How to Access Your login & password are provided when fully registered. You CANNOT change your password. 28

Blackboard – Courses : 

Blackboard – Courses Find your courses here 29

Blackboard – SMS Student Sites : 

Each instructor can grant access as early as 1 month prior to start of class Most grant access 1-2 weeks prior to class start ALL SMS class syllabi is available now by selecting SMS Undergraduate Student Site SMS Graduate Student Site Choose your program on left for classes Blackboard – SMS Student Sites 30

Blackboard – Course Tabs : 

Announcements – Typically from faculty to students Syllabus – Saved as MS Word documents Assignments – Details on various assignments Course Documents – includes additional readings and PowerPoint presentations (when applicable) Links - course videos and other media Discussion Board click here to participate in online discussions if instructed by professor Blackboard – Course Tabs Discussion Board may also be found here 31

Blackboard – Discussion Board : 

32 Blackboard – Discussion Board

Blackboard – Discussion Board : 

33 Blackboard – Discussion Board

Blackboard – Discussion Board : 

34 Blackboard – Discussion Board

Blackboard – Discussion Board : 

35 Blackboard – Discussion Board

Blackboard – Digital Dropbox : 

Blackboard – Digital Dropbox Instructors may request assignments submitted via Digital Dropbox. Note: Be sure to upload and submit file. Otherwise instructors may not receive files 36

Blackboard – Digital Dropbox : 

Blackboard – Digital Dropbox Be sure to upload and submit file. Otherwise instructors may not receive files 37

Blackboard – Grades : 

Blackboard – Grades Individual assignment grades may be found here, but vary by faculty. Final course grades are found on MyEastern 38

Blackboard – Smarthinking : 

Blackboard – Smarthinking Submit papers for feedback on: Grammar APA Style Content structure Receive online tutoring on various subjects 39

Blackboard – Smarthinking : 

Blackboard – Smarthinking 40

Blackboard – Smarthinking : 

Blackboard – Smarthinking Only access Smarthinking through Blackboard. No need to login again 41

Blackboard – Smarthinking : 

Blackboard – Smarthinking 42

Blackboard – Smarthinking : 

Blackboard – Smarthinking 43

Blackboard – Wimba Classroom : 

Blackboard – Wimba Classroom Class discussions Presentations 44

Blackboard – Wimba Classroom : 

Blackboard – Wimba Classroom 45

Blackboard – Wimba Classroom : 

Blackboard – Wimba Classroom 46

Blackboard – Wimba Classroom : 

Blackboard – Wimba Classroom 47

Blackboard – Wimba Classroom : 

Blackboard – Wimba Classroom 48

Blackboard – Wimba Classroom : 

Blackboard – Wimba Classroom 49

Blackboard – Wimba Classroom : 

Blackboard – Wimba Classroom 50

Blackboard – Student Services Course : 

Blackboard – Student Services Course 51

Blackboard – Tutorials : 

Blackboard – Tutorials 52

Blackboard – Class Schedule : 

Blackboard – Class Schedule 53

Blackboard – Questions? : 

Blackboard – Questions? 54

myEastern : 

myEastern 55

My Eastern – How to Access : 

My Eastern – How to Access 56

My Eastern – How to Access : 

My Eastern – How to Access 57

My Eastern – How to Access : 

My Eastern – How to Access Enter your EU username and password. 58

My Eastern – Academic Info : 

My Eastern – Academic Info 59

My Eastern – Academic Advisor : 

My Eastern – Academic Advisor 60

My Eastern – Grades : 

My Eastern – Grades Find the term on your class schedule. Click View Final Grade Report. 61

My Eastern – Grades : 

My Eastern – Grades 62

My Eastern – Unofficial Transcript : 

My Eastern – Unofficial Transcript Select your program. Click Unofficial Transcript 63

My Eastern – Student Schedule : 

My Eastern – Student Schedule 64

My Eastern – Student Schedule : 

My Eastern – Student Schedule 65

My Eastern – Class Location : 

My Eastern – Class Location 66

My Eastern – Student Accounts : 

My Eastern – Student Accounts 67

My Eastern – View and Pay Tuition : 

My Eastern – View and Pay Tuition 68

My Eastern – View and Pay Tuition : 

My Eastern – View and Pay Tuition 69

My Eastern – Student Aid : 

My Eastern – Student Aid 70

My Eastern – Questions? : 

My Eastern – Questions? 71

MyAthens : 

MyAthens 72

My Athens – How to Access? : 

My Athens – How to Access? 73

My Athens – How to Access? : 

My Athens – How to Access? Scroll to MyAthens and click 74

My Athens – How to Access? : 

My Athens – How to Access? MyAthens is a different login and password. Your username is “wml” plus your assigned login. Your password is “athens4” plus the first letter of your first name and the first letter of your last name 75

My Athens – Homepage : 

My Athens – Homepage 76

Additional Success Tools : 

Additional Success Tools 77

CCGPS Student Services - Website : 

CCGPS Student Services - Website 78

Bookmark : 

Bookmark 79

Important Forms : 

Visit www.eastern.edu/academic/registrar/index.html for: Official Transcript Requests Change of Address/Phone Add/Drop Class Forms Enrollment Verification Grade Requests Important Forms 80

Contact Information : 

Student Services:gpsserve@eastern.edu Blackboard:bbassistance@eastern.edu Laptop Issues:rwhite@eastern.edu Books: dmoser@eastern.edu Billing:sao@eastern.edu610-341-5831 Financial Aid: finaid@eastern.edu610-341-5842 Registrar:Registration/Change of Enrollment: teller@eastern.edu (Undergraduate)mholcomb@eastern.edu (Graduate)All Other Registrar Requests:registra@eastern.edu Contact Information 81

Don’t know who to contact? : 

Email Student Services gpsserve@eastern.edu Don’t know who to contact? 82

Student Services Team : 

Dave SchlosserDirector, Student Servicesdschloss@eastern.edu (610) 225-5721 Kristen Dinkelacker Student Services Coordinatorkdinkela@eastern.edu(484) 581-1260 Diane Moser Curriculum Coordinator dmoser@eastern.edu (610) 341-1394 Student Services Team Richard White Technical Support Coordinator rwhite@eastern.edu (610) 322-0724 Rebekah WarrenSite Services Coordinatorrwarren@eastern.edu(717) 565-1950 Patricia GravesSite Services Coordinatorpgraves@eastern.edu(215) 557-0090 83

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