Twitter for Business [Archive]

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Please note: this presentation is over 2 years old and is an archive copy. It may still be of interest to you should you wish to see how we were using and searching electronic media in the past but please remember that some of the information it contains is now out of date.

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By: ggeita (131 month(s) ago)

Useful Slides.

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Twitter 101Twitter for Business: an essential marketing and research tool : 

Twitter 101Twitter for Business: an essential marketing and research tool Karen Blakeman Twitter: http://www.twitter.com/karenblakeman karen.blakeman@rba.co.uk http://www.slideshare.net/karenblakeman/ This presentation is licensed under a Creative Commons Attribution 3.0 License

Why should I look at Twitter? : 

Why should I look at Twitter? Essential part of reputation monitoring for all organisations Essential when researching companies, competitors, potential collaborators, products etc What’s happening at conferences e.g. Online 2009 Fantastic way of keeping up with new developments Drive traffic to information on your services But not just twitter..... You should be looking at all social and professional networks Forget web 2.0 or 3.0 or whatever - it is all part of the The Web 24/05/2010 2 www.rba.co.uk

Social Media : 

3 Social Media From a presentation given at Internet Librarian International 2009, London, by Jeremy O’Hare. http://www.internet-librarian.com/2009/presentations.php Traffic to BIPC Web site from these second only to Google Now also have a wiki!

Google search : 

Google search Blogger profile Twitter profile Facebook profile LinkedIn profile 24/05/2010 4 www.rba.co.uk

Yahoo! : 

Yahoo! Now includes options to limit search to selected networking sites Varies depending on type of search 24/05/2010 www.rba.co.uk 5

Firefox Greasemonkey script for Twitter : 

Firefox Greasemonkey script for Twitter Show results from Twitter on Google results screen 24/05/2010 www.rba.co.uk 6

What is being said? : 

What is being said? Twitter Study - Pear Analytics http://www.pearanalytics.com/blog/2009/twitter-study-reveals-interesting-results-40-percent-pointless-babble/ Pointless babble: 40.6% Conversational: 37.6% Pass-along value: 8.7% Self promotion: 5.85% Spam: 3.75% News: 3.6% BUT depends on who you are “following” and what you are searching for YOU decide YOU control and filter your Twitterstream 24/05/2010 www.rba.co.uk 7

Marketing and reputation monitoring : 

Marketing and reputation monitoring 24/05/2010 www.rba.co.uk 8

Twitter ego-search! : 

Twitter ego-search! 24/05/2010 www.rba.co.uk 9

Twitter – reputation monitoring : 

Twitter – reputation monitoring What are people saying about you? Oh dear.... 24/05/2010 www.rba.co.uk 10

Managing your Twitterstream and Twitter searches : 

Managing your Twitterstream and Twitter searches 24/05/2010 www.rba.co.uk 11 Tweetdeck – http://www.tweetdeck.com/

Searching Twitter : 

Searching Twitter Searching recent public tweets http://search.twitter.com/, http://www.twazzup.com/ BUT Twitter search does not cover the whole database, only recent Tweets Even advanced date search does not currently work on date range  24/05/2010 www.rba.co.uk 12

Searching Twitter : 

Searching Twitter Google advanced web search and use site search on twitter.com but not comprehensive 24/05/2010 www.rba.co.uk 13

Searching Twitter : 

Searching Twitter Use your Twitter client on your desktop, laptop, mobile, iphone e.g. Tweetdeck, Seesmic Review: 8 free Twitter clients for better tweeting http://www.computerworld.com/s/article/9138067/Review_8_free_Twitter_clients_for_better_tweeting?taxonomyId=16&pageNumber=2 Phil Bradley's weblog: Twitter Search - 20 alternative search engines http://philbradley.typepad.com/phil_bradleys_weblog/2009/03/twitter-search-20-alternative-search-engines.html Most suffer from Twitter’s “recent tweets only” syndrome Some of the backup tools are more reliable 24/05/2010 www.rba.co.uk 14

Backup your tweets : 

Backup your tweets Useful if you use Twitter to remind yourself of interesting stuff e.g. facts and URLs given out at conferences Essential if you are using it as part of reputation monitoring and management Essential if you are using it as part of competitive intelligence Can use some of them to search further back than “current” tweets Can’t guarantee that Twitter will keep tweets for ever Can’t guarantee that Twitter won’t lose Tweets Can’t guarantee that Twitter will still be here tomorrow 24/05/2010 www.rba.co.uk 15

Backup your Tweets : 

Backup your Tweets BackupMyTweets Home: Backup Your Twitter Account http://backupmytweets.com/ Backs up only your tweets on their web site as HTML, JSON or XML Need to keep a local copy in case site disappears 24/05/2010 www.rba.co.uk 16

Backup your tweets : 

Backup your tweets Twapper Keeper - Archive Tweets http://twapperkeeper.com/ Archive and organize tweets based on hash tags Hosted on their web site 24/05/2010 www.rba.co.uk 17

Backup your tweets : 

Backup your tweets Tweetdoc: Document your twitter event http://www.tweetdoc.org/ Search on hashtag or term, creates a PDF of tweets Tweets can be listed newest first or oldest first, but only “recent” tweets covered 24/05/2010 www.rba.co.uk 18

Backup your tweets : 

Backup your tweets The Archivist: Save And Export Twitter Searches Before They Go http://visitmix.com/Opinions/the-archivist need to download a program to your computer 24/05/2010 www.rba.co.uk 19

Backup your tweets : 

Backup your tweets Back up your tweets to a blog page LoudTwitter, http://www.loudtwitter.com/ Twittinesis, http://www.twittinesis.com/ 24/05/2010 www.rba.co.uk 20

Yammer : 

Yammer http://www.yammer.com/, http://blog.yammer.com/ Corporate version of Twitter - keep everything within the organisation No 140 character limit, can attach files Can invite partners and colleagues from outside of the organisations (Priced service) I’m Yammering away… http://robwood.wordpress.com/2009/04/16/im-yammering-away/ At Nationwide, Yammer links rank-and-file with the C-suite http://www.ragan.com/ME2/Audiences/dirmod.asp?sid=&nm=&type=MultiPublishing&mod=PublishingTitles&mid=5AA50C55146B4C8C98F903986BC02C56&tier=4&id=1ADC5D4FCDD14AD0A23CD6212B333684&AudID=3FF14703FD8C4AE98B9B4365B978201A 24/05/2010 www.rba.co.uk 21

Twitter in Business – some articles : 

Twitter in Business – some articles 50 Ideas on Using Twitter for Business http://www.chrisbrogan.com/50-ideas-on-using-twitter-for-business/ How Companies Use Twitter to Bolster Their Brands - BusinessWeek http://www.businessweek.com/technology/content/sep2008/tc2008095_320491.htm Ten ways to make more of Twitter - Times Online http://technology.timesonline.co.uk/tol/news/tech_and_web/article6099159.ece#cid=OTC-RSS&attr=1063742 SEO Manchester: Using brand mascots on Twitter http://manchester-seo.blogspot.com/2009/09/using-brand-mascots-on-twitter.html 'OMG! Ur TM, © Being Infringed @Twitter!' David Jacoby and Judith S. Roth http://www.schiffhardin.com/binary/jacoby-roth-law360_0709.pdf 24/05/2010 www.rba.co.uk 22

Twitter cheat sheets : 

Twitter cheat sheets Getting Started with Twitter http://www.rba.co.uk/patlib2009/GettingStartedwithTwitter.doc Twitter Cheatsheet – Phil Bradley http://www.scribd.com/doc/20128389/Twitter-Cheatsheet Twitter Cheat Sheet 1.2 http://portfolio.ginaminks.com/job_aides/twitter_cheat_sheet.pdf 24/05/2010 www.rba.co.uk 23

Twitter 101Twitter for Business: an essential marketing and research tool : 

Twitter 101Twitter for Business: an essential marketing and research tool Karen Blakeman Twitter: http://www.twitter.com/karenblakeman karen.blakeman@rba.co.uk http://www.slideshare.net/karenblakeman/ This presentation is licensed under a Creative Commons Attribution 3.0 License

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