Highlights from business information workshop, 19th September 2013

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Selected highlights from the presentation for the workshop "Business information: key web resources", held at TFPL in London on 19th September 2013.

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Business Information: key web resources Highlights from the full presentation:

Business Information: key web resources Highlights from the full presentation Karen.Blakeman@rba.co.uk twitter.com/ karenblakeman http://www.linkedin.com/in/ karenblakeman http://www.rba.co.uk/ Business Sources www.rba.co.uk/sources/ TFPL, London, 19 th September 2013

Why not just “Google”?:

Why not just “Google”? It personalises your results [Use private browsing options] It automatically looks for variations on your terms and drops terms from your search without telling you [Use intext : or Verbatim] Google does not automatically search everything it has [Use any advanced search command or Verbatim] Google cannot search password protected sites or databases Google changes its search and ranking algorithms about 500 times a year How Google makes improvements to its search algorithm http://youtu.be/J5RZOU6vK4Q We are all Google’s lab rats “Just Testing: Google Users May See Up To A Dozen Experiments” http://searchengineland.com/just-testing-google-searchers-may-see-up-to-a-dozen-experiments-141570 [Private browsing or Verbatim may rescue you] 20/09/2013 www.rba.co.uk 2

Google Verbatim:

Google Verbatim

intext: to force an exact match for one term:

intext: to force an exact match for one term To force an exact match and inclusion of a term in a search prefix it with ‘intext:’ UK public transport intext:biodiesel statistics “..” around terms does not always work 20/09/2013 www.rba.co.uk 4

How to “un-personalise” your search :

How to “un-personalise” your search Chrome - New Incognito window Ctrl+Shift+N FireFox - File, New Private Window Ctrl+Shift+P Internet Explorer – Tools, InPrivate Browsing [location varies depending on which version you have] Ctrl+Shift+P Opera – File, New Private Window Ctrl+Shift+N Safari – click on Safari next to the Apple symbol in the menu bar, select Private Browsing and then click on OK. Will not remove country “personalisation”

Assessing quality/relevance:

Assessing quality/relevance Name of organisation/person clearly stated Scope of information Can you easily contact the “owner” Date published or updated Primary or secondary source Repackaged information e.g. Companies House data Coverage (industry, time span, geographical spread) Type of website e.g. gov.uk, ac.uk Who owns the domain name 20/09/2013 www.rba.co.uk 6

Domaintools.com – who owns a domain name:

Domaintools.com – who owns a domain name 20/09/2013 www.rba.co.uk 7

Free vs. Fee:

Free vs. Fee Free Basic company information, contact details, sometimes full accounts, search for companies by name/number one at a time, simple print out Anonymous statistics, total market/industry figures Current news - free text searching, many key industry publications not free, difficult to focus search May be limited in coverage, time span Fee Full company accounts, historical data, search by multiple criteria, analysis and report features Detailed market share by company name, product/brand Indexed content, easier to search for historical information by event type, more flexible search and print options More likely to be comprehensive and have more extensive archives 20/09/2013 www.rba.co.uk 8

Social media and professional networks:

Social media and professional networks Where people and organisations share, discuss, comment and ask questions It is where the conversations are happening It is where a lot of marketing takes place Use for research, competitor intelligence, reputation monitoring, how are companies presenting themselves and interacting with customers Google “encouraging” people to sign up for Google+ Many business information resources encourage logins with social media accounts 20/09/2013 www.rba.co.uk 9

General starting points:

General starting points Business Sources on the Net http://www.rba.co.uk/sources/ BL - Business Essentials on the Web http://bl-business-essentials.wikispaces.com/ “ a one-stop shop for website listings for entrepreneurs and SMEs covering.... ‘business planning’, ‘grants and finance’, ‘marketing and PR’ as well as industry specific pages.” British Library Business & IP Centre in London Industry guides http://www.bl.uk/bipc/dbandpubs/Industry%20guides/industry.html Library & Information Service ICAEW http://www.icaew.com/en/library SCOTBIS (Scottish Business Information Service) http://scotbis.nls.uk/ Buslib-L – discussion list for business librarians and researchers http://list1.ucc.nau.edu/archives/buslib-l.html (login required) FAQs at https://sites.google.com/site/busliblistserv/ 20/09/2013 www.rba.co.uk 10

Company information :

Company information Ownership, structure, accounts, activities, news Availability depends on type of company sole trader partnership private limited liability e.g. Ltd, LLP companies with publicly traded shares e.g. PLC business size (large, medium, small) country state or region within the country 20/09/2013 www.rba.co.uk 11

Exemptions:

Exemptions For UK small and medium sized enterprises May prepare and file abbreviated accounts Must fulfil at least two of the following conditions to qualify 20/09/2013 www.rba.co.uk 12 Exemptions not available to public companies, banking, insurance or shipping companies Small Medium Turnover not exceeding £6.5m £25.9m Assets/balance sheet not exceeding £3.26m £12.9m Average number of employees 50 250

PowerPoint Presentation:

UK Companies House http://www.companieshouse.gov.uk/ free, subscription, and document pay per view options documents £1 each 20/09/2013 www.rba.co.uk 13

CRO - Companies Registration Office Ireland http://www.cro.ie/en/homepage.aspx :

CRO - Companies Registration Office Ireland http://www.cro.ie/en/homepage.aspx 20/09/2013 www.rba.co.uk 14

Company Check:

Company Check http://companycheck.co.uk/ UK & Ireland companies and director search Some info free, some free with login, some free with “pro” account, some pay as you go Provides 5 years of figures and graphs for Cash at Bank, Net Worth, Total Current Liabilities and Total Current Assets Download up to 5 yrs of accounts Companies house documents (£2 or 99p depending on subscription) Credit risk, charges, CCJs, Monitor company for financial changes and when new accounts are filed Lists directors of a company - see what other directorships they have 20/09/2013 www.rba.co.uk 15

http://companycheck.co.uk/subscription/subscribe :

http://companycheck.co.uk/subscription/subscribe 20/09/2013 www.rba.co.uk 16

Company Check:

Company Check 20/09/2013 www.rba.co.uk 17

Company Check:

Company Check 20/09/2013 www.rba.co.uk 18

Company Check:

Company Check 20/09/2013 www.rba.co.uk 19

DUEDIL http://www.duedil.com/ :

DUEDIL http://www.duedil.com/ 20/09/2013 www.rba.co.uk 20

DUEDIL http://www.duedil.com/ :

DUEDIL http://www.duedil.com/ 20/09/2013 www.rba.co.uk 21

DUEDIL http://www.duedil.com/ :

DUEDIL http://www.duedil.com/ 20/09/2013 www.rba.co.uk 22

Official company information – other countries:

Official company information – other countries Lists of official company registers Official Company Registers http://www.rba.co.uk/sources/registers.htm Company registration around the world http://www.commercial-register.sg.ch/home/worldwide.html Companies House Links http://www.companieshouse.gov.uk/links/introduction.shtml#reg US – listed companies SEC Edgar IDEA – Interactive Date Electronic Applications http://www.sec.gov/edgar.shtml Canada - listed companies SEDAR http://www.sedar.com/ 20/09/2013 www.rba.co.uk 23

OpenCorporates http://opencorporates.com/ :

OpenCorporates http://opencorporates.com/ 20/09/2013 www.rba.co.uk 24

European Business Register:

European Business Register Gateway to official company information in 26 European countries http://www.ebr.org UK distributer is GBRDirect – priced service http://www.gbrdirect.co.uk 20/09/2013 www.rba.co.uk 25

7side:

7side http://www.7side.co.uk/ Priced service UK companies and documents, directors information, insolvency reports Credit reports International registry and documents service 1 hour registry and documents service www.7side.co.uk/moreinfo/International_Registry_and_Documents_Service.pdf translation service available have agents "on the ground", can quickly tell you what is available in that country and what may not be available 20/09/2013 www.rba.co.uk 26

Examples of problem areas for the researcher:

Examples of problem areas for the researcher Switzerland only banks, insurance companies and companies traded on the Swiss stock exchange are required to provide financial statements Cayman Islands “ The Registrar of Companies can only release the name and type of company, its date of registration, the address of the registered office and the company’s status. Disclosing any other information is prohibited unless requested by a law enforcement agency .” British Virgin Islands “ A company is not required to file its register of directors, register of members, register of charges or an annual return with the BVI Registrar of Corporate Affairs.” 20/09/2013 www.rba.co.uk 27

Publicly traded companies – share prices:

Publicly traded companies – share prices Free current share prices delayed by 15-30 minutes real-time prices if you have a share dealing account with a broker e.g. TD Direct Investing ( http://www.tddirectinvesting.co.uk/ ) only cover companies currently listed on the exchange some historical data as charts or figures (e.g. Yahoo Finance and Google Finance) Yahoo and Google cover major stock markets go direct to the stock exchange web site Priced for more detailed analysis full historical data stocks no longer traded or merged with another company 20/09/2013 www.rba.co.uk 28

Google Finance:

Google Finance 20/09/2013 www.rba.co.uk 29

Yahoo Finance:

Yahoo Finance 20/09/2013 www.rba.co.uk 30

Mergers and Acquisitions (M&A):

Mergers and Acquisitions (M&A) Search free news on the web (e.g. http://news.google.co.uk/ ) using keywords Detailed information on rumours, deals in progress and completed deals usually priced Mergers and Acquisitions http://www.rba.co.uk/sources/manda.htm BvD’s Mergers and Acquisitions Portal http://www.mandaportal.com/ news, features, summaries and basic deal information are free of charge free reports reviewing recent activity in M&A free reports discussing industry sectors where there is increased activity links into the Zephyr database – full reports on deals are priced. 20/09/2013 www.rba.co.uk 31

Databases for information on smaller companies:

Databases for information on smaller companies Confirm contact details using telephone directories http://www.teldir.com/ BvD Mint Free Directory search http://www.bvdinfo.com/ only basic contact details free of charge, additional information priced Directories such as Applegate http://www.applegate.co.uk/ Europages http://www.europages.com/ solusource http://www.solusource.com/ Kompass http://www.kompass.com/ 20/09/2013 www.rba.co.uk 32

Statistics and industry data:

Statistics and industry data Free government statistics industry overviews executive summaries press releases trade press - possibly Priced for industry specific market shares named companies brand names detailed rankings When carrying out research often have to use data from different sources 20/09/2013 www.rba.co.uk 33

Think file format:

Think file format PDF for research documents, government reports, industry papers ppt or pptx for presentations, tracking down an expert on a topic xls or xlsx for spreadsheets containing data Use the advanced search screen or the filetype : command UK waste vegetable oil energy generation filetype:pdf UK waste vegetable oil energy generation filetype:ppt UK waste vegetable oil energy generation filetype:pptx UK waste vegetable oil energy generation filetype:xls UK waste vegetable oil energy generation filetype:xlsx 20/09/2013 www.rba.co.uk 34

Using Google site::

Using Google site: site: to search within a site or type of site housing regeneration swansea site:wales.gov.uk housing regeneration swansea site:gov.uk Also site:ac.uk site:nhs.uk Can exclude sites using -site: housing regeneration swansea site:gov.uk - site:wales.gov.uk organ donation statistics wales - site:au Does NOT search inside databases or protected areas 20/09/2013 www.rba.co.uk 35

Statistics and industry data:

Statistics and industry data Google Numeric range search can be weights, distances, years, prices use Advanced Search screen or the search box on the Google home page search term(s) first value..second value unit of measurement examples: beer per capita consumption uk 2008..2012 TV advertising spend forecasts 2015..2020 Looking for experts on a topic, presentations, general background on a subject, information on an organisation? advanced search ppt or pdf format Slideshare http://www.slideshare.net/ search within Slideshare or use site: search biofuels uk public transport 2009..2013 site:slideshare.net 20/09/2013 www.rba.co.uk 36

Slideshare.net:

Slideshare.net 20/09/2013 www.rba.co.uk 37

Google Reading level:

Google Reading level Changes the type of material that is returned Nothing to do with publishers’ assigned reading age Run the search and from the menu above the results select Search tools , All results , Reading level 20/09/2013 www.rba.co.uk 38

Starting points for statistics:

Starting points for statistics Statistics Sources http://www.rba.co.uk/sources/stats.htm Official Statistics on the Web http://w ww.offstats.auckland.ac .nz UK National Statistics Publication Hub http://www.statistics.gov.uk/ Office for National Statistics http://www.ons.gov.uk/ Welsh Government | Statistics http://wales.gov.uk/topics/statistics/?lang=en Welsh Assembly Government StatsWales http://statswales.wales.gov.uk/ data.gov.uk http://data.gov.uk/ 20/09/2013 www.rba.co.uk 39

More open data but.....:

More open data but..... Raw data – no pretty layouts or visualisations, you have to do that Data may need weeding and cleaning before it is usable May have to do a LOT of work on the data to get anything sensible out of it To see what you could be letting yourself in for look at Tony Hirst’s blog postings on open data at http://blog.ouseful.info/ 20/09/2013 www.rba.co.uk 40

http://www.offstats.auckland.ac.nz/ :

http://www.offstats.auckland.ac.nz/ 20/09/2013 www.rba.co.uk 41

Office for National Statistics:

Office for National Statistics http://www.statistics.gov.uk/ 20/09/2013 www.rba.co.uk 42

PowerPoint Presentation:

Publication Hub ( http://www.statistics.gov.uk/ ) is an “index” to what is available and links through to other sites when necessary. ONS ( http://www.ons.gov.uk/ ) only shows reports since 2008 even if there are earlier editions. Use the Publication Hub ( http://www.statistics.gov.uk/ ) to search for the report title/series. Once you have found an edition of the title click on “Current and past editions” to see the list of editions available. Then click on the relevant report. 20/09/2013 www.rba.co.uk 43

Eurostat http://ec.europa.eu/eurostat :

Eurostat http://ec.europa.eu/eurostat 20/09/2013 www.rba.co.uk 44

European Union - Open Data Portal http://open-data.europa.eu/open-data/ :

European Union - Open Data Portal http://open-data.europa.eu/open-data/ EU launches public beta of its open data portal http://www.rba.co.uk/wordpress/2013/01/08/eu-launches-public-beta-of-its-open-data-portal/ 20/09/2013 www.rba.co.uk 45

Guardian Data Store http://www.guardian.co.uk/data :

Guardian Data Store http://www.guardian.co.uk/data 20/09/2013 www.rba.co.uk 46 Data and analysis on topics that are in the news Some data sets created from information obtained via FoI Links to the original datasets are provided

Zanran http://www.zanran.com/ :

Zanran http://www.zanran.com/ Searches graphs, charts, tables, PDFs, spreadsheets Can limit by location of server, date, and filetype Title in results list is usually the title or caption to the table and not title of the document Hover over the thumbnail to see a preview of the table or page Click on the URL button next to the result to view the original URL of the document clicking on it may take you to “page not found” 404 Click on the title of the result to see Zanran’s own copy (free registration usually required Useful if document no longer available at it’s original location and can’t be found in any of the web archives 20/09/2013 www.rba.co.uk 47

Zanran:

Zanran Zanran – great for data in tables, charts and graphs http://www.rba.co.uk/wordpress/2013/01/25/zanran-great-for-data-in-tables-charts-and-graphs/ 20/09/2013 www.rba.co.uk 48

Google Public Data Explorer:

Google Public Data Explorer http://www.google.com/publicdata/ One of Google's best kept secrets! 20/09/2013 www.rba.co.uk 49

ReportLinker http://www.reportlinker.com/ :

ReportLinker http://www.reportlinker.com/ Searches public and private reports and data Some information displayed free of charge To download or view the public reports there is a charge £49 for a one day access £69 for monthly access (recurring charge unless you cancel it) 20/09/2013 www.rba.co.uk 50

Statista http://www.statista.com/ :

Statista http://www.statista.com/ “The Statistics Portal for Market Data, Market Research and Market Studies” 60,000 topics from over 18,000 sources http://www.statista.com/topics/ some information free, registration (free) required Chart of the Day 20/09/2013 www.rba.co.uk 51

Datamarket http://datamarket.com/ :

Datamarket http://datamarket.com/ Open portal to datasets worldwide and market research Creates visualisations of the data 20/09/2013 www.rba.co.uk 52

Finding market research - aggregators:

Finding market research - aggregators Pull together reports from many publishers and make them searchable through a single interface Can purchase reports through the one service Aggregators may not be comprehensive publishers may embargo reports for weeks or months publishers may withhold some reports from aggregators check the publisher’s own web site or email them to see if there is additional or more recent research available may get a better deal by going to the publisher direct use aggregators as an index to see who is publishing on your topic 20/09/2013 www.rba.co.uk 53

Examples of aggregators:

Examples of aggregators Alacrastore http://www.alacrastore.com/ ISI Emerging Markets http://www.securities.com/ Marketresearch.com http://www.marketresearch.com/ Profound - Market Intelligence http://www.profound.com/ Report Buyer http://www.reportbuyer.com/ Research and Markets http://www.researchandmarkets.com/ 20/09/2013 www.rba.co.uk 54

News:

News Most newspapers and magazines are on the web Free services may not be complete publication may not have archives search facilities may be limited print stories one by one Many news and trade press titles are free but some are priced Official company press releases Stock exchange listed companies major news, developments and changes affecting their operations have to be reported to shareholders via the stock exchange announcements for example UK Regulatory News Service Various sources e.g. FE InvestEgate | Company Announcements http://www.investegate.co.uk/ 20/09/2013 www.rba.co.uk 55

News:

News For tracking down individual newspapers http://www.abyznewslinks.com/ http://www.kidon.com/media-link/index.php Google News advanced search options limited and not always reliable no source list and sources frequently change key industry publications may not be included and definitely not included if subscription older and Archive News may be priced Use Google news and web search to identify specialist news portals or aggregators for your subject and monitor those direct 20/09/2013 www.rba.co.uk 56

Google News http://news.google.co.uk/ :

Google News http://news.google.co.uk/ 20/09/2013 www.rba.co.uk 57 Can personalise news content when signed in to a Google account. Hidden underneath the cog wheel on the news home page. Change your location (automatically identified by Google), topics covered, sources and frequency of articles from sources.

Google News:

Google News 20/09/2013 www.rba.co.uk 58 Can limit results to a time period. Time options don’t always work in the ‘Archives’ Older material may be priced Can create email and RSS alerts for a search but unreliable

Creating a Google news RSS alert:

Creating a Google news RSS alert 20/09/2013 www.rba.co.uk 59 Has Google dumped RSS alerts or not? http://www.rba.co.uk/wordpress/2013/07/15/has-google-dumped-rss-alerts-or-not/

Priced services:

Priced services The Times and Sunday Times http://www.thetimes.co.uk/ http://www.thesundaytimes.co.uk/ Financial Times (priced for full access) http://www.ft.com/ LexisNexis http://www.lexisnexis.com/ subscription service, prices on application Factiva http://www.factiva.com/ subscription service, prices on application also a pay as you go option 20/09/2013 www.rba.co.uk 60

Google Video:

Google Video 20/09/2013 www.rba.co.uk 61 Not the same as Youtube Google Video YouTube

☂ Docutu.be http://docutu.be/ :

☂ Docutu.be http://docutu.be/ 20/09/2013 www.rba.co.uk 62

Blogs and Twitter:

Blogs and Twitter Many experts, academics, researchers, industry gurus have active blogs Great way to tap into expert knowledge especially with new and innovative technologies and industries Essential for competitive intelligence and reputation monitoring Twitter up to the minute but skewed view of what is happening Blogs – http://www.google.com/blogsearch/ or use click on More in the menu above your results and then Blogs 20/09/2013 www.rba.co.uk 63

Social media & professional networks:

Social media & professional networks 20/09/2013 www.rba.co.uk 64

PowerPoint Presentation:

20/09/2013 www.rba.co.uk 65

LinkedIn.com:

LinkedIn.com 20 September 2013 Karen Blakeman www.rba.co.uk 66

UK Government Web Archive | The National Archives http://www.nationalarchives.gov.uk/webarchive/ :

UK Government Web Archive | The National Archives http://www.nationalarchives.gov.uk/webarchive/ Browse by category or choose your organisation from an A-Z list Choose the date of the archived version of the website you want to view 20/09/2013 www.rba.co.uk 67

UK Government Web Archive | The National Archives http://www.nationalarchives.gov.uk/webarchive/ :

UK Government Web Archive | The National Archives http://www.nationalarchives.gov.uk/webarchive/ 20/09/2013 www.rba.co.uk 68

http://www.legislation.gov.uk/ :

http://www.legislation.gov.uk/ 20/09/2013 www.rba.co.uk 69

Wayback Machine http://www.archive.org/ :

Wayback Machine http://www.archive.org/ 20/09/2013 www.rba.co.uk 70

Free alerting services:

Free alerting services Google email and RSS alerts are broken do not alert you to everything that is new alerts sometimes ‘die’ often bring up old material that you’ve already seen duplicate information Email alerts becoming a rarity RSS feeds on news sites often all or nothing Need an RSS reader e.g. Netvibes, Feedly, FeedReader Phil Bradley's weblog: 20 Alternatives to Google Reader http://philbradley.typepad.com/phil_bradleys_weblog/2013/03/20-alternatives-to-google-reader.html 20/09/2013 www.rba.co.uk 71

My own RSS reader – RSSOwl (desktop only):

My own RSS reader – RSSOwl (desktop only) 20/09/2013 www.rba.co.uk 72

Paper.li - create your own newspaper:

Paper.li - create your own newspaper 20/09/2013 www.rba.co.uk 73

Paper.li – keyword Biofuels http://paper.li/karenblakeman/1321447614:

Paper.li – keyword Biofuels http://paper.li/karenblakeman/1321447614 20/09/2013 www.rba.co.uk 74

Scoop.it:

Scoop.it 20/09/2013 www.rba.co.uk 75

Keeping up to date:

Keeping up to date Inside Search http://insidesearch.blogspot.com/ Official Google Blog http://googleblog.blogspot.com/ SearchReSearch : http://searchresearch1.blogspot.co.uk/ Search Engine Land http://searchengineland.com/ Search Engine Watch http://searchenginewatch.com/ Boolean Black Belt-Sourcing/Recruiting http://www.booleanblackbelt.com/ Karen Blakeman’s Blog http://www.rba.co.uk/wordpress/ Phil Bradley's weblog http://philbradley.typepad.com/ 20/09/2013 www.rba.co.uk 76

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