Marketing

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Setting Product Strategy : 

Setting Product Strategy

What is a Product? : 

What is a Product? A product is anything that can be offered to a market to satisfy a want or need, including physical goods, services, experiences, events, persons, places, properties, organizations, information, and ideas.

Figure 12.1 Components of the Market Offering : 

Figure 12.1 Components of the Market Offering Attractiveness of the market offering Value-based prices Product features and quality Services mix and quality

Figure 12.2 Five Product Levels : 

Figure 12.2 Five Product Levels

Product Classification Schemes : 

Product Classification Schemes Durability Use Tangibility

Durability and Tangibility : 

Durability and Tangibility Nondurable goods Services Durable goods

Consumer Goods Classification : 

Consumer Goods Classification Convenience Unsought Shopping Specialty

Product Differentiation : 

Product Differentiation Product form Features Customization Performance Conformance Durability Reliability Repairability Style

Service Differentiation : 

Service Differentiation Ordering ease Delivery Installation Customer training Customer consulting Maintenance and repair Returns

Design Differentiation : 

Design Differentiation

Maintenance and Repair : 

Maintenance and Repair

Product Systems and Mixes : 

Product Systems and Mixes Product system Product mix Product assortment Depth Length Width Consistency

Product-Mix Width and Product-Line Length for Proctor& Gamble Products : 

Product-Mix Width and Product-Line Length for Proctor& Gamble Products

Line Stretching : 

Line Stretching Down-Market Stretch Up-Market Stretch Two-Way Stretch

Two-Way Product-Line Stretch: Marriott Hotels : 

Two-Way Product-Line Stretch: Marriott Hotels

Product Line Pricing : 

Product Line Pricing

What is the Fifth P? : 

What is the Fifth P? Packaging, sometimes called the fifth P, is all the activities of designing and producing the container for a product.

Factors Contributing to the Emphasis on Packaging : 

Factors Contributing to the Emphasis on Packaging Self-service Consumer affluence Company/brand image Innovation opportunity

Packaging Objectives : 

Packaging Objectives Identify the brand Convey descriptive and persuasive information Facilitate product transportation and protection Assist at-home storage Aid product consumption

Functions of Labels : 

Functions of Labels Identifies Grades Describes Promotes

Warranties and Guarantees : 

Warranties and Guarantees