Steps and Procedures

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Steps & Procedures : 

Steps & Procedures This is part TWO of the FOUR part presentation. In this section you will understand 1. STEPS and PROCEDURES needed to complete a tax return. 2. REJECTIONS AND AMENDMENTS.

Steps To a Tax Return : 

Steps To a Tax Return Step 1 Taxpayer enters location with necessary forms Income Information … Social Security number’s …. Dependents info …Identification

Slide 4: 

Step 2 Customer completes interview with office Location inputs data into the program Preparer quotes the taxpayer the NET refund Location prints out two signature pages: IRS form 8879 Bank application The next two pages are examples of the signature pages

IRS Form 8879 Signature Page : 

IRS Form 8879 Signature Page

Bank Application Signature Page : 

Bank Application Signature Page

Step 3Taxpayer signs the signature pages BEFORE the return is submitted : 

Step 3Taxpayer signs the signature pages BEFORE the return is submitted Location clicks “Submit” The tax return is being filed

Step 4Location checks the status of all their returns hourly throughout the day : 

Step 4Location checks the status of all their returns hourly throughout the day In the event the IRS rejects the return, location needs to contact the taxpayer for the correct information

Step 5 : 

Step 5 After approval …Print check in your office Taxpayer leaves with their refund check and a copy of their tax return!!

Slide 10: 

Check the status of each return through out the day. Check each return to find out if it has been received by Point Tax, by the IRS, the bank and/or state where applicable. The next page shows a sample of the “Status” screen in the tax program. MAKING IT EASIER

Show example : 

Show example Of what the status screen looks like

What Is A Rejection? : 

What Is A Rejection? A rejection, or rejected return, is a return that has been “rejected” by the IRS due to incorrect information The most common errors are : Misspelled last names Incorrect year of birth Wrong social security numbers It is not a dead deal! To Fix Just re-submit to with the new, correct information

If a Return Is RejectedFollow these simple steps : 

If a Return Is RejectedFollow these simple steps Verify that you did not input the wrong information Call the taxpayer. Verify the information given to you. If nothing new is found, the customer needs to call the Social Security Administration Once you obtain the correct information, simply open the return, make the changes and re-submit as if it were a new return

MAKING IT EASIER : 

Do NOT resubmit with the same information The IRS WILL reject it again with the same information MAKING IT EASIER

Amendments : 

Amendments If a return has been accepted by the IRS and you need to make a change For $50 an amendment will be done, collect the fee UP FRONT The 1040X will print from the same place you print the original tax return

What To Keep On File : 

What To Keep On File Signature Pages Bank application IRS Form 8879 8453 State Check stub Copies of ID Copies of W-2 All Completed Interview Sheets Keep on file for 3 years

Customer Service &Support : 

Customer Service &Support ACCURATE TAX is here for you With Commonly Asked Questions You can find your answers here 24 hours a day 7 days a week!! AND LIVE HELP

Slide 18: 

You should understand the process a return goes through to be accepted by the IRS and approved by the bank. You should also understand what a rejection is You should know how to do an amendment You should know what the 8879 and bank application are. You should also know what to keep on file and how long to keep it.