Communication for Finance Industry

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Professional Communication in the Finance Industry

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Presentation Scope Needs Analysis Results & Findings Recommendation Benefits Q&A

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Singapore’s Finance Industry Securities Deal 94 FinancialAdvisors Company 69 Futures Brokers 47 Corporate Finance 37

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Singapore’s Finance Industry Accountancy Business Finance Law Mathematics Statistics

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Mean Graduate Starting Pay

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Lessons structured to encourage class participation and presentation ES2002 Business Communication (NUS) Principle of effective Business Communication Persuasive Business Presentation Clarity and concise usage of words NUS/SMU/NTU Business School

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Little chance for students to present & participate SP1203 Foundation in Effective Communication SP1202 Communicating with the Academy ES2007S Professional Communication General communication principles Drafting resumes Preparing for interviews NUS Faculty of Science

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Survey: Confidence in communication skills

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Survey: Confidence in communication skills

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Methodology

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1 Look through the recruitment requirement sections of: Finance Institute Recruitment Page Newspaper Online Job Portal Reviewed 83 job advertisements from Finance industry Observational Study

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Observational Study You should have excellent interpersonal and communication skills Possess excellent interpersonal and effective communication skills

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Observational Study Strong Communication and interpersonal skills required. Good oral and written communication skills needed

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Observational Study Requirement: Good communication skills.

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Communication skills listed as job requirement Communication skills not listed as job requirement 1 Observational Study Results

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2 Ms. Agnes Chen Human Resource Assistant Manager SHC Capital Mr. Kelvin Ng Financial Consultant finexis advisory Pte Ltd Member of Million Dollar Round Table Club Interview with Key Personnel

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2 Received Professional Communication training previously Important Professional Communication topics for Finance industry: Non-verbal Communications Negotiation Skills Business Ethics Conflict Management Interview with Ms. Agnes Chen

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2 Professional Communications are essential for Finance industry Generally, fresh graduates lack communication skills Confidence is the key for communicating professionally Interview with Mr. Kelvin Ng

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3 10 students selected for pilot test Mass email was sent to approximately 300 students from the following departments: Mathematics Statistics Quantitative Finance 120 respondents Stratified Survey Sampling

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Year 1 Students Year 2 Students Year 3 Students Others 3 Demographics by Year of Study

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Mathematics Statistics Quantitative Finance Others 3 Demographic by Field of Study

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3 Survey: Likelihood to work in Finance Industry

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3 Survey: Taken communication module previously

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3 Survey: Confidence in Presentation Skills

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3 Survey: Confidence in Presentation Skills

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3 Survey: Level of interest in proposed module

Recommendation : 

Recommendation

NUS MISSION : 

NUS MISSION To transform the way people think and do things through education, research and service OUR MISSION To improve communication skills of Mathematics, Statistics, & Quantitative Finance students, so as to prepare them for their future job Professional Communication in Finance Industry

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Recommendation Proposed Content: Negotiation Skills Business Ethics Conflict Management ES2131SProfessional Communication in Finance Industry Strategy Provide a high quality educational experience that stretches students, to become globally-orientated, and develops skills and values to enable them to reach their full potential Professional Communication in Finance Industry

Benefits : 

Benefits

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Benefits Increase Competitiveness Branding Differentiation Interpersonal relations Benefits

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Positive impression of Singapore’s workforce Increase demand for Singaporean workers Boost Singapore’s reputation Benefits

Thank You : 

Thank You Lim Si Jie Jimmy Koh Ching Ming Tan Wei Li

Question & Answer : 

Question & Answer