Slide 4:
Queue Channel Queuing System Service
Slide 5:
Queuing System Queue Channel Service Standardization
Slide 6:
Queuing System Queue Channel Service Non-Standardization
Slide 7:
Queuing Model ? = Arrival Rate ? = Service Rate Average wait time in a system
Slide 8:
Avg. Total Time In A
Standardized System WS(George) = ? ? Arrival Rate (?) = 1 customer every minute Service Rate (?) = 1 customer every 18 seconds
= 3.33 customers every minute 1 ? - ? 1 1 = .43 3.33
Slide 9:
WS(Elaine) = ? ? Arrival Rate (?) = 1 customer every minute Service Rate (?) = 1 customer every 38 seconds
= 1.58 customers every minute 1 ? - ? 1 1 = 1.72 1.58 Avg. Total Time In A
Non-Standardized System
Slide 10:
George vs. Elaine