ethics for acct 202

Ethics in Organizations : 

Ethics in Organizations Group 7: Chloe Ballard Jordan Claverie Charlie Xiong Joshua Zack Benjamin Blackstone

Credibility : 

Credibility Communicate information reasonably and without bias. Disclose relevant information that could influence reports, analyses or recommendations. Disclose deficiencies in information, timeliness, processing or internal controls with organizational policies and practices.

Credibility Case : 

Credibility Case “Amazon Defense Coalition: Chevron’s Lead Ecuador Expert Suffers Major Blow to Credibility in U.S. Trial, Court Documents Say” Oct. 12, 2010 John Connor- Chevron’s lead American expert (Over two decades of work) Exonerates Chevron Bias in his testimony/errors in his analysis Testimony rejected

Credibility Case : 

Credibility Case John Conner Continued Company’s defense rests largely on Conner’s credibility. Submissions of numerous expert reports assessing environmental impact Lawyers alleged Conner’s scientific work is virtually worthless Chevron is expected to lose trial

Confidentiality : 

Confidentiality Keep information confidential (unless authorized otherwise) Train correct use of confidential information Supervise: Make sure employees follow proper rules Do not use confidential information unethically Examples: medical information, mergers or downsizing, and even organization/ individual is a customer Definition: Information disclosed by one party kept secret by another

Confidentiality Examples : 

Confidentiality Examples In the medical world: Doctor’s take an oath to keep all patient’s check- ups confidential Bank’s: Banks by law cannot release any information about customers even to government Stock markets stock market workers are required not to release info about stocks before it is released to the public

Competence : 

Competence Maintain a level of professional proficiency Continuously developing new skills and knowledge Duty to follow guidelines, laws, and regulations Clearly and accurately provide resources to provide quality service. Acknowledge constraints that may effect professional judgment

Competence Case : 

Competence Case Article: Cultural Competency in Health Care Organizations Written by: Diane Shannon Defining Cultural Competence About: Understanding the relevance of cultural competence Why: Complex and ever-changing health care system ineffectual communication/shifting demographics Cultural misunderstandings can hinder effective patient-provider communication

Competence Case Con’t : 

Competence Case Con’t Cultural competency Results: interpreter services/culturally appropriate teaching tools Examples: 2007 meta-analysis Use of professional medical interpreters Patients with limited English proficiency Positive impact 2006 case-control study Diabetes self-management program Significant decreases in HbA1c

Competence Case Con’t : 

Competence Case Con’t Supporters of cultural competence: moral and legal obligation to ensure equity in health care. Mostow: “Part of the mission of physicians and health care is to provide quality care.” Susan L. Freeman: “Cultural competence should be an integral part of any quality and safety program and is part of our obligation to delivering efficient, high-quality care.” Overall: poor communication /malpractice cases cultural barriers /hinder abilities Addressing barriers /improve communication /reduce risk

Integrity : 

Integrity Communicate regularly to help avoid conflicts of interests When conflicts arise, inform all affected parties Hold off from participating in unethical duties Employees must not engage or support activity that may discredit their profession or organization A firm adherence to a code of especially moral or artistic values

Integrity Cases : 

Integrity Cases Article: “Integrity is story behind performance” Interview with former CEO of General Electric: Benjamin HeinemanJr His view of ethics and integrity successful business importance of integrity Effectiveness of a team Article: “Study Finds 25 Nations Hindered by Corruption” (a study) Charles Lewis says “This study shows that no country, regardless of wealth, size or population, is immune from corruption.”

Integrity Example : 

Integrity Example “Ethical Code of Conduct” all employees are required to adhere to these codes Example: U.S. President George Clinton and has affair with White House employee Monica Lewinsky. Lewinsky was a definite conflict of interest Led to Clintons impeachment

Thank You! : 

Thank You! We hope you enjoyed our presentation.

Sources : 

Sources Credibility: Hinton, K., (2010, Oct. 12). “Amazon Defense Coalition: Chevron’s Lead Ecuador Expert Suffers Major Blow to Credibility in U.S. Trial, Court Documents Say.” http://www.businesswire.com/news/home/20101012007332/en/Amazon-Defense-Coalition-Chevron%E2%80%99s-Lead-Ecuador-Expert Confidentiality: Conjecture Corporation. (2010, Nov. 14) "Business Ethics Examples.WiseGEEK: Clear Answers for Common Questions. http://www.wisegeek.com/topics/business-ethics-examples.htm Competence: Shannon, D. (2010). Cultural Competency in Health Care Organizations: Why and How?. Physician Executive, 36(5), 18-22. Integrity: Layne R., &Kolker C. (2008, June 4).“Integrity is story behind performance.” National Post, National Edition Bloomberg News, Canada Smith J., (2004, April 30). “Study Finds 25 Nations Hindered by Corruption.”Washington Post, Final Edition, A Section; A27