logging in or signing up How to improve communication jameel Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: Embed: Flash iPad Copy Does not support media & animations WordPress Embed Customize Embed URL: Copy Thumbnail: Copy The presentation is successfully added In Your Favorites. Views: 4094 Category: Spiritual/ Ins.. License: All Rights Reserved Like it (5) Dislike it (5) Added: June 04, 2008 This Presentation is Public Favorites: 0 Presentation Description easy ppt Comments Posting comment... By: Galaxy12 (29 month(s) ago) Its really wounderfull presentation. I am HR professional so i really need it for training sessions. please send it on firstname.lastname@example.org. I would be really greatfull Saving..... Post Reply Close Saving..... Edit Comment Close By: shiiba22 (38 month(s) ago) Salamz..!! this is sheeba rehman, this presentation is really nice . i want a copy of this presentation.. plz forward at email@example.com as soon s possible as i need it.. shukrya.. Allah Hafiz Saving..... Post Reply Close Saving..... Edit Comment Close By: princeofcalicut (45 month(s) ago) Hi good presentation Could u please send me a downloadable copy to firstname.lastname@example.org Saving..... Post Reply Close Saving..... Edit Comment Close By: faraaz303 (46 month(s) ago) plz send me a copy to email@example.com Saving..... Post Reply Close Saving..... Edit Comment Close By: satyaorg (49 month(s) ago) Hi Jameel. This is wonderful. Please send me a downloadable copy to my email firstname.lastname@example.org Saving..... Post Reply Close Saving..... Edit Comment Close loading.... See all Premium member Presentation Transcript FUNDAMENTALS OF COMMUNICATION : 13Jan2008 Jameel Pathan 1 FUNDAMENTALS OF COMMUNICATION By. Jameel Pathan INC-Nanded Jameel.email@example.com 09764209311 Slide 2: 13Jan2008 Jameel Pathan 2 COMMUNICATION DEFINED A process in which one person or group evokes a shared or common meaning to another person or group Communication Defined Slide 3: 13Jan2008 Jameel Pathan 3 Communication Oral All forms of spoken information and is by far the preferred type of communication used by managers. Written Includes letters, memos, policy manuals, reports, and other documents used to share information used in an organization. Nonverbal Involves all messages that are nonlanguage responses. Forms of Communication Slide 4: 13Jan2008 Jameel Pathan 4 The Communication Process Basic Elements in the Communication Process Sender Encodes Medium Decodes Receiver Social context Feedback Noise Noise The Communication Process Slide 5: 13Jan2008 Jameel Pathan 5 Basic Elements in the Communication Proces4 Element 1 Social Context The setting in which a communication takes place. Element 2 Sender and Message Encoding Encoding - Translating the sender’s ideas into a systematic set of symbols or a language expressing the communicator’s purpose. Basic Elements in the Communication Process Slide 6: 13Jan2008 Jameel Pathan 6 Basic Elements in the Communication Proces4 Element 3 Message and Medium Messages The tangible forms of coded symbols that are intended to give a particular meaning to the data. Medium The carrier of the message or the means by which the message is sent. Basic Elements in the Communication Process Slide 7: 13Jan2008 Jameel Pathan 7 Element 3 Receiver and Message Decoding Decoding The translation of received messages into interpreted meanings. Element 4 Feedback The process of verifying messages and the receiver’s attempts to ensure that the message decoded is what the sender meant to convey. Element 5 Noise Any internal or external interference or distraction with the intended message that can cause distortion in the sending and receiving of messages. Basic Elements in the Communication Process Jameel Slide 8: 13Jan2008 Jameel Pathan 8 Organizational Communication Flows Upward Information Downward Instructions Directives Coordination Horizontal Managing Communication Within Diverse Organizations Slide 9: 13Jan2008 Jameel Pathan 9 Vertical Communication Downward Communications Flows from individual in higher levels of the organization to those in lower levels. Includes meetings, offical memos, policy statements, manuals, and company publications. Upward Communications Consists of messages sent up the line from subordinates to bosses. Includes (1) personal reports of performance, problems or concerns, (2) reactions to organizational policies, and (3) employee suggestions Vertical Communication Slide 10: 13Jan2008 Jameel Pathan 10 The horizontal information flow that occurs both within and between departments The purpose of lateral communications is coordination Lateral Communication BARRIERS TO COMMUNICATION : 13Jan2008 Jameel Pathan 11 BARRIERS TO COMMUNICATION Sender related Amount of knowledge Too much of knowledge Presentation order Lack of familiarity with audience Lack of experience Problem in message transmission Problem in reception Problem in receiver comprehension Slide 12: 13Jan2008 Jameel Pathan 12 Barriers to Effective Communications Cross-Cultural Diversity The greater the difference between the sender’s and receiver’s cultures, the greater the chance for miscommunication. Trust and Honesty A lack of trust can cause the receiver to look for hidden meanings in the sender’s message. Barriers to Effective Communications Jameel Slide 13: 13Jan2008 Jameel Pathan 13 Barriers to Effective Communications Information Overload The increasing use of technology in organizations is often leading to overload when the amount of information we can process is exceeded. Gender Differences Because males and females are often treated differently from childhood, they tend to develop different perspectives, attitudes about life, and communication styles. Barriers to Effective Communications Slide 14: 13Jan2008 Jameel Pathan 14 Perception Two people may perceive the same thing in different ways and miscommunication happen. Language Characteristics When two individuals are using different meanings or interpretations of the same word and do not realize it, a communication barrier exists. Other Factors Time pressures may cause us to focus on information that helps us make decisions quickly, although the information may not be of high quality. Feedback may be impaired or absent. Barriers to Effective Communications How to Make Communication Effective : 13Jan2008 Jameel Pathan 15 How to Make Communication Effective Knowledge of the subject Focus on the purpose Know your Audience Be Organized Jameel Nonverbal Communication : 13Jan2008 Jameel Pathan 16 Nonverbal Communication Jameel Characteristics of Non-Verbal Communication : 13Jan2008 Jameel Pathan 17 Characteristics of Non-Verbal Communication Communicates emotions and Attitude Regulate verbal messages Ambiguous Continuous More reliable Jameel Slide 18: 13Jan2008 Jameel Pathan 18 Nonverbal Communication Skills Nonverbal communication skills are essential for sending and decoding messages with emotional content. Dimensions of nonverbal communication: Paralanguage (Voice quality, Volume, Rate of speech, Voice pitch, Rhythm, Pronunciation) Kinesics (Body movements and gestures – Emblems, Adapters, Illustrators, Regulators) Eye contact Touch Physical distance Jameel By… Jameel PathanINC-Nandedjameel.firstname.lastname@example.org : 13Jan2008 Jameel Pathan 19 By… Jameel PathanINC-Nandedjameel.email@example.com You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.